What users are saying about
7 Ratings
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Score 8.3 out of 100
71 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Catchpoint

It's an excellent tool for monitoring results and looking for failures, errors, or abnormal behavior in your applications; also, you can configure alerts to be sent to the appropriate person in case of failures. It can be used to run a smoke test so you can save some time. It's not the appropriate tool to run regression testing.
Anonymous | TrustRadius Reviewer

N-able RMM (formerly Solarwinds RMM)

It works extremely well when trying to perform basic monitoring on a large number of endpoints and you also wish to perform some management tasks all from a single location. It isn't great at anything network related. A lot more data needs to be exportable, especially in the form of CSVs.
Bryant Lee | TrustRadius Reviewer

Feature Rating Comparison

Monitoring Tasks

Catchpoint
N-able RMM (formerly Solarwinds RMM)
9.5
Remote monitoring
Catchpoint
N-able RMM (formerly Solarwinds RMM)
9.6
Network device monitoring
Catchpoint
N-able RMM (formerly Solarwinds RMM)
9.4
Multiple Server Monitoring
Catchpoint
N-able RMM (formerly Solarwinds RMM)
9.8
Multi-device monitoring
Catchpoint
N-able RMM (formerly Solarwinds RMM)
9.2
Automated alerts and notifications
Catchpoint
N-able RMM (formerly Solarwinds RMM)
9.3

Management Tasks

Catchpoint
N-able RMM (formerly Solarwinds RMM)
9.2
Patch Management
Catchpoint
N-able RMM (formerly Solarwinds RMM)
9.0
Service configuration management
Catchpoint
N-able RMM (formerly Solarwinds RMM)
9.3
Software and hardware inventory
Catchpoint
N-able RMM (formerly Solarwinds RMM)
9.6
Policy-based automation
Catchpoint
N-able RMM (formerly Solarwinds RMM)
9.0

Reporting

Catchpoint
N-able RMM (formerly Solarwinds RMM)
8.6
Performance data reports
Catchpoint
N-able RMM (formerly Solarwinds RMM)
8.6
Customizable reporting
Catchpoint
N-able RMM (formerly Solarwinds RMM)
8.0
Data visualization
Catchpoint
N-able RMM (formerly Solarwinds RMM)
9.0
Risk analysis
Catchpoint
N-able RMM (formerly Solarwinds RMM)
8.9

Security

Catchpoint
N-able RMM (formerly Solarwinds RMM)
9.6
Data backup and recovery
Catchpoint
N-able RMM (formerly Solarwinds RMM)
9.6
Antivirus and malware management
Catchpoint
N-able RMM (formerly Solarwinds RMM)
9.7
Adinistraor access control
Catchpoint
N-able RMM (formerly Solarwinds RMM)
9.5

Pros

Catchpoint

  • Reporting
  • Customized scripts
Anonymous | TrustRadius Reviewer

N-able RMM (formerly Solarwinds RMM)

  • Thanks to RMM I never feel like I'm unaware as to what's going on in my network. I can be in the office or half a country away and feel completely aware of what's going on.
  • We've had numerous situations over the years where a part of our network is having issues (latency or errors) that the RMM alerts have saved us from a major outage. You can't ask for better proactive alerting.
  • The advanced alerting allows us to stay ahead of issues instead of reacting to them. This gives us confidence in our network and our end users better support.
Michael Gombosi | TrustRadius Reviewer

Cons

Catchpoint

  • Would like Catchpoint to replace awful canned scheduled reports with customized ad-hoc reports built from the Performance tab.
  • Pricing for Catchpoint Points is too high. Limits the number of tests we use.
Anonymous | TrustRadius Reviewer

N-able RMM (formerly Solarwinds RMM)

  • UI speed and threading across multiple windows (1 window refreshing, causes all refreshes to hang).
  • Load times in certain menus, regardless of server specs.
  • Integration with 3rd party applications.
  • Speed of dev team response in regards to existing features malfunctioning, or major bugs that Solarwinds does not consider major.
Anonymous | TrustRadius Reviewer

Usability

Catchpoint

Catchpoint 7.0
Based on 1 answer
It's hard to find the functionalities that I am looking for in the application. Even if I did something in the past, after a time I have to re-learn again where the functionalities are. This is a powerful tool, but not user-friendly. Texts in the buttons and menus are not always meaningful or easily comprehensible.
Anonymous | TrustRadius Reviewer

N-able RMM (formerly Solarwinds RMM)

N-able RMM (formerly Solarwinds RMM) 10.0
Based on 1 answer
No answer on this topic is available.

Support Rating

Catchpoint

Catchpoint 8.9
Based on 6 answers
Whenever asked for, the representatives would jump onto a call and help us out with ongoing issues without any trouble.
Anonymous | TrustRadius Reviewer

N-able RMM (formerly Solarwinds RMM)

N-able RMM (formerly Solarwinds RMM) 6.0
Based on 1 answer
The Support team is usually quick to resolve but has many times been very delayed (months) in finding a resolution, unfortunately.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Catchpoint

We are an ex-Keynote customer and an ex-Gomez customer. Catchpoint is better than both of those platforms.
Anonymous | TrustRadius Reviewer

N-able RMM (formerly Solarwinds RMM)

SolarWinds definitely is the the most ready out of the box as far as getting is up and running and you can start using it where other system go from need ing a little setup like importing MIBS to completely needing to configure the system. As far a performance once things are up and working I feel they all do a good job at basic monitoring and management. The difference is that SolarWinds does a good job at having things templated but allows you to customize some attributes. If you are want to make major customization for alerts and monitoring and other things SolarWinds is not the best option. But, then again, you will not need a team just to manage the system.
Anonymous | TrustRadius Reviewer

Return on Investment

Catchpoint

  • It's very helpful to run tests after a deployment or release, so we can quickly see at the results before investing time on testing manually or running other tools.
  • It provides alerts, so we can be aware of errors even during the weekends (when our engineering team is not usually looking at the application).
Anonymous | TrustRadius Reviewer

N-able RMM (formerly Solarwinds RMM)

  • Moving break/fix clients to support subscriptions using RMM has increased the sale value of my business, as there are real ongoing revenues to show to a potential buyer, rather than simply goodwill and client lists.
  • I am better able to support a larger number of clients with the same staffing levels due to pre-emptive work, more remote support, and simpler applications of solutions.
Les Klassen Hamm | TrustRadius Reviewer

Screenshots

Catchpoint

N-able RMM (formerly Solarwinds RMM)

Pricing Details

Catchpoint

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

N-able RMM (formerly Solarwinds RMM)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Catchpoint
8.1
N-able RMM (formerly Solarwinds RMM)
9.1

Usability

Catchpoint
7.0
N-able RMM (formerly Solarwinds RMM)
10.0

Support Rating

Catchpoint
8.9
N-able RMM (formerly Solarwinds RMM)
6.0

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