What users are saying about
44 Ratings
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Top Rated
76 Ratings
44 Ratings
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Score 8.5 out of 100

JazzHR

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Top Rated
76 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Likelihood to Recommend

CATS ATS

I don't know how appropriate it'd be for large organizations with very large recruiting teams - cost per license might not make sense after a certain point. For small/medium sized businesses, it's absolutely worth a look. It's very affordable, super-easy to use, highly configurable, and set up is an breeze. Knowledge base is decent, and support is generally OK, though it's not necessarily a strength. The product team is engaged with the user community to crowdsource suggestions for updates/improvements and allows users to vote on others ideas that are appealing. Search functionality is solid and documents are instantly indexed as far as I can tell - I've never noticed any delay. It'll push postings out to various free job boards and you can customize to push out to pay boards as well. It will integrate to certain HRIS packages, so if that's of interest, making sure yours is on the supported list would be important. Data backup is super easy and would likely make changing to another ATS down the road pretty simple if the need arises.
Randall Kooistra | TrustRadius Reviewer

JazzHR

Since it allows you to tag candidates based on their level of talent or potential utility to the company, it is best used to identify the best prospects in large operations, such as multi-franchise oriented businesses that cover all kinds of sales. It can be used to make periodic assessments of the level of employee growth in certain departments, and based on the results let us know if certain employees would do better working in another type of area, so that the overall work operations are more uniform. JazzHR could excel in departments that use a high level of reporting, as its administrative tools provide high content reports with statistics on the performance of each employee or candidate at different levels.
Jason Kerley | TrustRadius Reviewer

Feature Rating Comparison

Recruiting / ATS

CATS ATS
8.3
JazzHR
8.4
Job Requisition Management
CATS ATS
8.0
JazzHR
8.6
Company Website Posting
CATS ATS
8.0
JazzHR
8.4
Publish to Social Media
CATS ATS
10.0
JazzHR
8.2
Job Search Site Posting
CATS ATS
10.0
JazzHR
8.6
Customized Application Form
CATS ATS
10.0
JazzHR
8.1
Resume Management
CATS ATS
10.0
JazzHR
8.6
Duplicate Candidate Prevention
CATS ATS
7.5
JazzHR
8.1
Candidate Search
CATS ATS
8.0
JazzHR
8.4
Applicant Tracking
CATS ATS
8.0
JazzHR
9.1
Collaboration
CATS ATS
7.0
JazzHR
8.6
Task Creation and Delegation
CATS ATS
10.0
JazzHR
8.2
Email Templates
CATS ATS
10.0
JazzHR
8.5
User Permissions
CATS ATS
7.0
JazzHR
8.3
Notifications and Alerts
CATS ATS
4.0
JazzHR
8.5
Reporting
CATS ATS
7.0
JazzHR
7.6

Pros

CATS ATS

  • Custom fields for all entities of any data type let's you track what you care about. Also customizable workflow with triggers can save a ton of time in automating processes and also ensuring steps aren't missed/established processes and protocols are adhered to.
  • Support is extremely responsive, knowledgeable and committed to resolving any issue.
  • Integrations with LinkedIn, job boards etc. is a big time saver and helps bring it all to one place.
Anonymous | TrustRadius Reviewer

JazzHR

  • Customizable fields for the applicant/candidate process.
  • Easily tag managers on comments for candidates.
  • Send emails to candidates easily through the system.
  • Easy to see duplicate candidates and delete or merge their files.
  • Can assign stars to candidates and managers can vote on a candidate through the system.
  • Can set up Questionnaires to help screen candidates.
June Burchfield - LION | TrustRadius Reviewer

Cons

CATS ATS

  • Reporting has improved over the years but could still be better. It is what I would call "semi-customizable" in terms of what I can generate a report on, but would like full customization capability.
  • Mobile access is OK but not slick. Usually I don't need mobile access but every once in a while I'm out somewhere, need to grab something out of CATS and I can get it but I think there's a good opportunity to make it better.
Dave Murry | TrustRadius Reviewer

JazzHR

  • The integration of the other systems such as Payroll, HR systems and operations are not easy to set and not all systems are compatible.
  • Should improve compatibility with Microsoft Teams
  • Some processes require more steps and become more tedious than in other solutions
Anonymous | TrustRadius Reviewer

Likelihood to Renew

CATS ATS

CATS ATS 8.4
Based on 10 answers
Our company has been using it and enjoying the benefits for a few years now. Its a perfect system for our end goal of finding the best candidate effectively and being able to track and write reports on our progress.
Caitlin Hostetter | TrustRadius Reviewer

JazzHR

JazzHR 8.0
Based on 6 answers
It worked well for the majority of our needs and is still in use even though I've left the company. The Resumator was an interim solution until we found a system that integrated with all our other internal systems. However, we ended up staying with it because of ease of use
Anonymous | TrustRadius Reviewer

Usability

CATS ATS

CATS ATS 2.7
Based on 1 answer
not recruiter friendly. workflow is not good
Anonymous | TrustRadius Reviewer

JazzHR

JazzHR 9.8
Based on 3 answers
It's not a 10 due to the eTemplates. If those were less time-consuming to set up and if some common forms were available to select from already set up, then I would give it a 10.
Tammie Phillips | TrustRadius Reviewer

Support Rating

CATS ATS

CATS ATS 4.5
Based on 1 answer
I've had mixed results with asking for support. Sometimes they gave a quick answer and sometimes my emails were never responded to. Some responses were a single word.
Bill Branstetter | TrustRadius Reviewer

JazzHR

JazzHR 8.6
Based on 9 answers
Each person I've spoken to have been helpful, positive and encouraging. Once you begin using JazzHR, they have intervals in which they reach out to you to see how you're doing or if you have any questions. When you're setting up, they review what you've done and offer praise as well as suggestions on how to make it work better for you. They offer webinars and online training videos to walk you through every process.
Tammie Phillips | TrustRadius Reviewer

Implementation Rating

CATS ATS

CATS ATS 9.1
Based on 1 answer
This is an incredibly easy system to implement. There is no hardware or software required, it's entirely SaaS based. Compared to other systems I've implemented, it's breathtaking. Customization can all be done directly in the tool, there is no need for any involvement of consultants and most of the information you cannot figure out intuitively is covered in the knowledge base
Randall Kooistra | TrustRadius Reviewer

JazzHR

JazzHR 10.0
Based on 1 answer
A solutions consultant walked me through each step. It was easy. As I progressed in setting things up, their support contacted me to set a time to walk through any possible issues and make suggestions on a better way to set it up. At any time, if I had a question, they were available and there are also training documents and videos available.
Tammie Phillips | TrustRadius Reviewer

Alternatives Considered

CATS ATS

I find CATS ATS easier to use then Salesforce, on the recruitment side. It's hard to create pipelines like you can in CATS ATS. I, however, have used other customized ATS using Microsoft Access. I have used HRConnect which was developed by a firm I worked for using MS Access. It which was a great tracking and reporting tool. It logged calls out, calls in, length of calls, job orders, candidate submissions and tracked all the status automatically.
Ashley Thompson | TrustRadius Reviewer

JazzHR

Both Greenhouse and Lever at least seemed to have great products and great teams; they simply weren't worth 2-5X the cost for us. Now, let's be clear - a platform that helps you hire the best people is a certainly worth 2-5X (or perhaps 10X) the cost. However, for most small and medium businesses, the three platforms are very similar. Once you have ~100s of different positions or ~100,000 applicants, then a more advanced ATS could be worth the cost. For us, Jazz is excellent. We have about 8 types of roles and 250 employees, and we see the Jazz system working very well for us even as we grow to 1,000+ employees.
Jacob Dinkel | TrustRadius Reviewer

Return on Investment

CATS ATS

  • We were able to reduce the amount of time we spent posting to various job boards by more than 75%.
  • We were able to reduce the time it takes to find, engage, submit and ultimately hire candidates.
  • We were able to recoup the entire cost of the tool within less than 2 months.
LeQuay Marsh, MHCS, TAS, ECRE | TrustRadius Reviewer

JazzHR

  • This cuts down immensely on staff time needed in the total recruiting process. Has probably saved at least 1/2 person.
  • Trees are being saved since we don't have to print as much! :)
  • Consistency is so important in the HR field. Jazz HR makes this easy.
Sara Record | TrustRadius Reviewer

Screenshots

Pricing Details

CATS ATS

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

CATS ATS Editions & Modules

Edition
Monthly Pro Plan$991
Annual Pro Plan$691
  1. per user, per month
Additional Pricing Details
Please visit the CATS pricing page to compare plans and features

JazzHR

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

JazzHR Editions & Modules

Edition
Hero$391
Plus$2191
Pro$3291
  1. per month
Additional Pricing Details

Rating Summary

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