Celonis vs. Jotform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Celonis
Score 9.5 out of 10
N/A
Celonis is a Process Intelligence platform that helps companies improve their operations, customer experience, and sustainability. The company’s technology provides a digital twin of a company’s processes, giving everyone in the organization a common language and the ability to identify and capture value.N/A
Jotform
Score 8.5 out of 10
N/A
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…
$0
Pricing
CelonisJotform
Editions & Modules
No answers on this topic
Free
$0.00
Bronze
$34.00
Monthly
Silver
$39.00
Monthly
Gold
$99.00
Monthly
Enterprise
Custom
Offerings
Pricing Offerings
CelonisJotform
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsSnap is Celonis' free-to-use, cloud-based process mining solution, with over 3500 registrants and users. It includes most major features of Celonis, including all functionality found in common process mining tools. It also includes pre-built connectors to ServiceNow and pre-built content to get users started quickly on their process mining journey.
More Pricing Information
Community Pulse
CelonisJotform
Features
CelonisJotform
Process Mining
Comparison of Process Mining features of Product A and Product B
Celonis
8.3
45 Ratings
5% below category average
Jotform
-
Ratings
Data Connection8.745 Ratings00 Ratings
Process Discovery8.941 Ratings00 Ratings
Visual Process Representation8.142 Ratings00 Ratings
Process Variants8.742 Ratings00 Ratings
Performance Metrics8.142 Ratings00 Ratings
Process Mining Algorithms8.940 Ratings00 Ratings
Root Cause Investigation7.540 Ratings00 Ratings
Process Optimization8.342 Ratings00 Ratings
What-if Analysis7.729 Ratings00 Ratings
Process Compliance and Audit7.936 Ratings00 Ratings
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Celonis
-
Ratings
Jotform
7.9
163 Ratings
1% below category average
Survey templates00 Ratings8.6139 Ratings
Themes00 Ratings7.5147 Ratings
Custom logo/branding00 Ratings7.5153 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Celonis
-
Ratings
Jotform
9.0
150 Ratings
6% above category average
Changes to live survey00 Ratings9.1126 Ratings
Question design help00 Ratings9.1124 Ratings
Multiple question types00 Ratings8.7147 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Celonis
-
Ratings
Jotform
9.4
126 Ratings
12% above category average
Survey logic flexibility00 Ratings9.4126 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Celonis
-
Ratings
Jotform
8.4
153 Ratings
4% above category average
Response tracking00 Ratings8.0144 Ratings
Data export00 Ratings9.0146 Ratings
Standard reports00 Ratings7.8132 Ratings
Custom reports00 Ratings8.3124 Ratings
Analytics00 Ratings8.6114 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Celonis
-
Ratings
Jotform
9.1
127 Ratings
6% above category average
Access controls00 Ratings9.1123 Ratings
Compliance00 Ratings9.1116 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Celonis
-
Ratings
Jotform
8.1
96 Ratings
0% above category average
Vendor-offered crowdsourcing00 Ratings7.275 Ratings
Respondent restrictions00 Ratings9.096 Ratings
Best Alternatives
CelonisJotform
Small Businesses

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Medium-sized Companies
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Score 8.2 out of 10
Qualaroo
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Score 7.0 out of 10
Enterprises
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Score 8.2 out of 10
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Score 9.3 out of 10
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User Ratings
CelonisJotform
Likelihood to Recommend
9.6
(178 ratings)
7.7
(182 ratings)
Likelihood to Renew
9.0
(8 ratings)
9.4
(7 ratings)
Usability
6.7
(3 ratings)
8.0
(128 ratings)
Support Rating
6.6
(3 ratings)
7.4
(81 ratings)
Implementation Rating
9.1
(1 ratings)
8.9
(3 ratings)
Configurability
8.2
(1 ratings)
-
(0 ratings)
Ease of integration
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
CelonisJotform
Likelihood to Recommend
Celonis
Some projects have already reached out to me, looking for input if they should do something similar. My feedback has been that Celonis has given us a lot in terms of understanding the process and giving us a baseline in order to measure what we do going forward. My feedback is that they need to be clear on their requirements and expectations of what they want to achieve in advance. Celonis is not a silver bullet that can identify problems and solutions, but it can give us a deep understanding once we know what we are looking for.
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Jotform
We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
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Pros
Celonis
  • Clear understanding on how the processes really run
  • Excellent solution to support use cases like harmonization, process excellence, audit and compliance
  • High performing methodology to build economic value addressing inefficiencies
  • Perfect to convince clients showing objective evidences
  • Make easy the enterprise collaboration
  • Provide an E2E "movie" of the processes
  • Able to ensure a centric model to connect all the core processes
  • Top performances that save time of the analyst that can spend energy in his real work
  • Excellent ETL, agnostic (able to extrapolate data from many DB)
  • Strong capabilities of the data model
  • Continuous innovation
  • Solid platform to address projects of business process reengineering
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Jotform
  • Gathers information on my clients
  • Gathers and organizes information on my prospects
  • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
  • Educates clients about the benefit of supplementation
  • Educates my prospects
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Cons
Celonis
  • We had to build a custom dashboard for tracking value realization, as the transformation center was minimal in scope. For a very value-focused company, this area can be improved, which would be incredibly beneficial.
  • The current licensing model sometimes limits the ambitious value goals, as we can't experiment with building analyses in different areas without a long-term license for that process.
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Jotform
  • The price is too high for casual users like myself
  • The automation took some time to figure out (that's understandable)
  • Making the forms look uniform took a lot of time to setup
  • Some parts like the approval emails, notification emails can be confusing
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Likelihood to Renew
Celonis
We have been able to leverage Celonis [greatly] because of the commitment and support we receive from our data scientist. I strongly believe that we would not be able to accomplish this without her assistance. Moreover, when we escalate matters, the product development is engaged and commits resources to make sure our initiatives/business cases are supported.
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Jotform
I need this software to run my business, it's built around it.
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Usability
Celonis
It is a great tool but also requires a lot of work to get it into a useable fashion. Part of this is on our end as we don't have the dedicated analyst function yet to really become self-sufficient with Celonis. It also uncovers a lot of data issues or at the very least, multiple rounds of development and data validation are required before getting to a position where the business users feel comfortable with the data being reflected. This is fairly normal with any data-related development effort and perhaps not unique to Celonis.
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Jotform
As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
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Support Rating
Celonis
We submit tickets to Celonis through product support. No assistance is generally provided, have to wait and the ticket is then escalated to product support in Germany. Many times we submit the ticket and the support desk asks us the same questions back where they should already have this information.
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Jotform
I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
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Implementation Rating
Celonis
Celonis has a lot of tools to support the implementation.
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Jotform
the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
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Alternatives Considered
Celonis
The major reason to choose Celonis is that it has enhanced decision-making in filtering the candidates. The frontend designer has nice graphics and has well-designed self-service. I particularly enjoy the visual editor, which allows you to create complicated PQL without having to write any code, as well as the numerous filtering choices, including process mining options.
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Jotform
Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
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Return on Investment
Celonis
  • The previous IFRS 9 calculation method was reaching its end of life—Celonis is a direct replacement for us.
  • When rebuilding our logic from the old system to the new, it gave us a much-needed opportunity to revamp and standardise company codes and, in some cases, even pick up some errors.
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Jotform
  • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
  • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
  • I could not easily identify what new information was provided in a resubmission by a respondent.
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ScreenShots

Jotform Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of