Centercode vs. Influitive

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Centercode
Score 7.8 out of 10
N/A
Centercode Connect is a hosted software platform that provides all of the tools needed to run a beta program: recruiting, NDA management, product distribution, surveys, bug reports, forums, reporting, and more.
$500
per month
Influitive
Score 9.0 out of 10
N/A
AdvocateHub helps B2B marketers capture customer enthusiasm and use it to drive marketing and sales efforts. With AdvocateHub, B2B marketers build an advocate community and invite customers into it to complete “challenges” like referrals, reference calls or product reviews. As they complete challenges, advocates gain points, badges and levels which can be used for a variety of perks and privileges.N/A
Pricing
CentercodeInfluitive
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CentercodeInfluitive
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsTo learn more about Influitive's pricing, please reach out to a member of our sales team.
More Pricing Information
User Ratings
CentercodeInfluitive
Likelihood to Recommend
7.6
(7 ratings)
9.1
(141 ratings)
Likelihood to Renew
9.1
(1 ratings)
9.0
(38 ratings)
Usability
-
(0 ratings)
8.1
(18 ratings)
Availability
-
(0 ratings)
10.0
(5 ratings)
Performance
-
(0 ratings)
8.0
(11 ratings)
Support Rating
9.1
(2 ratings)
9.0
(82 ratings)
In-Person Training
-
(0 ratings)
10.0
(1 ratings)
Online Training
-
(0 ratings)
10.0
(5 ratings)
Implementation Rating
-
(0 ratings)
9.1
(11 ratings)
Configurability
-
(0 ratings)
9.1
(1 ratings)
Ease of integration
-
(0 ratings)
6.7
(5 ratings)
Product Scalability
-
(0 ratings)
6.0
(3 ratings)
User Testimonials
CentercodeInfluitive
Likelihood to Recommend
Centercode
It's not perfect but it definitely does its job and what its purpose for. The fact that we were able to access this globally and produce a great product after performing massive bera testing gave that "dev" feels eventhough we aren't. Seeing the cross comment add collaboration made it more intuitive because we were able to narrow down on the specifics of what we were actually testing
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Influitive
Influitive works well for rewarding and nurturing your star customers and advocates, as well as newly acquired customers, who are highly interested in professional development opportunities, networking and exclusive resources. In turn, marketing and product can benefit from these advocates to help bolster more content to draw in new members. For us, this community isn't best suited for prospects at the evaluate/try phase who are more interested in highly-specific product information and purchasing information.
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Pros
Centercode
  • One stop destination for managing all aspects of testing, including community, recruiting, feedback (bugs, suggestions, surveys).
  • Easy way to communicate with testers and collect their feedback
  • Customizability, I can customize the platform to address differences between products.
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Influitive
  • It gives us the opportunity to share valuable content with our users. (e.g. first looks at e-books, white papers, announcements of webinars, etc.)
  • It allows us to easily collect feedback and insights from our community members through a variety of activity types.
  • It makes it simple for us to reward our customers for helping each other, and our org, through a rewards store that easily connects to an outside vendor.
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Cons
Centercode
  • Tag and attribute searching for forms, messages, and surveys
  • Report graphics with large datasets
  • More of a focus on B2B beta testing and not solely business to customer
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Influitive
  • Challenge Digest- I would really like to have the digest have a little more functionality. Such as being able to move around the challenges, maybe move them to the top rather than the bottom.
  • The challenge image/the channel image- This is a feature I would really like to have more user-friendly, especially the crop feature. This feature is not very easy to use, so I have to go to another platform to re-size it. It would be so much easier if I could do this all within Influitive.
  • Sign In Page Profile Fields- I would like to be able to easily rearrange the fields rather than needing to reach out to support so that they can update on their end. While I appreciate that they can do this, it would be easier and faster if I could have the ability to do it myself.
  • Support-is AMAZING! But it would be great if they were more ways that an admin could be able to tweak certain pages rather than waiting till the engineering has time to update. I work on a tight timeline and it's hard to go back to the stakeholders and inform them that what they want can't be handled right away. Again I completely understand that other companies also have urgent requests, but if the admin had more capabilities then we wouldn't have to go to support as much.
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Likelihood to Renew
Centercode
Makes beta enjoyable.
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Influitive
Depending on the cost and new features to be added, our company might be motivated to renew the use of Influitive. However, a lot depends on the year to come and the enhancements that can better our experience and add more gamification to the platform. Adding elements that can woo our target audience.
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Usability
Centercode
No answers on this topic
Influitive
Overall, Influitive is very easy to use for customers. There's a bit of a learning curve for new admins, but that's only because Influitive isn't always intuitive. The UI is confusing in certain places. I expect something to be in one place, and I find it somewhere else entirely. This is the only reason my usability rank isn't higher
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Reliability and Availability
Centercode
No answers on this topic
Influitive
Yes, always available and extremely quick. The availability is 10 on 10 for sure. We also have situations where their team might not be working or on a holiday, but if we have an event, they are available and ensure smooth running. That is the beauty of having Influitive take care of you.
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Performance
Centercode
No answers on this topic
Influitive
Influitive AdvocateHub interacts with Blackbaud Champions and is an on-time response system. What I mean by that is once data is entered in Influitive AdvocateHub, it is updated in real time and I can access a computer and the data is there immediately. Sometimes the rewards do not show up right away and I am under the assumption that the delay is caused by an influx of traffic.
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Support Rating
Centercode
Tony is amazing. I look forward to our interactions.
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Influitive
I have never had an issue, small or large, that the Influitive support team hasn't taken seriously and given their attention to. Engagement with support is generally quick and painless. There is also a great user community that is monitored to some degree, and general questions are often already available there or answered in short order.
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In-Person Training
Centercode
No answers on this topic
Influitive
I was taught and made to show all features that could help me learn more about the platform and this was great hands-on training for me. I picked up things faster than others and did have time to create challenges and make changes while someone was around to supervise and help.
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Online Training
Centercode
No answers on this topic
Influitive
The training was extensive and gave me the knowledge/ skills that I needed in order to implement my advocacy program using Influitive's Advocate Hub. I also meet on a regular basis with my Customer Success Manager. My Success Manager helps give me ideas for my program and helps me ensure that it's successful. Influitive is really invested in my success. They act more like a partner than a vendor
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Implementation Rating
Centercode
No answers on this topic
Influitive
I think some of the key insights I can put forward are all aligned to simply being organized. Make sure you have a well thoughts out plan where you have taken all factors into account. Prioritize the list of deliverables, and make sure you have all the right people alighed to assist internally & externally. If you have a well organized plan you will be set up for success.
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Alternatives Considered
Centercode
Centercode is better than Google Forms and Sheets for our use case of a long ongoing beta with participants rotating in and out 10000x times better. However, it might be a little too complex for what we needed. We may have been better off with something in the middle--a little more lightweight and cheaper.
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Influitive
Vanilla is great for forums, but they don't have the gamification/challenges piece that is so important toward building advocacy. I've found a similar circumstance with Salesforce communities--good if you're looking primarily for crowdsourced tech support and QA, but nothing "sticky" for really building a thriving community, or the advocacy piece
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Scalability
Centercode
No answers on this topic
Influitive
When I stayed using we only had a hundred or so Advocates and now we have 2100+. Pretty amazing product!
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Return on Investment
Centercode
  • A project and beta testing that could've taken > 6 months or even years was cut down to a month and few weeks only
  • Overall accessibility, ease of use, and security were right on the money
  • Collaboration tools and features allowing everyone to innovate and spark great ideas and share it
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Influitive
  • Influitive has helped us generate hundreds of reviews on sites like G2, TrustRadius, and Capterra, which has resulted in various awards and positive placement on grid reports.
  • Influitive has helped us generate dozens of case studies and hundreds of quotes that can be used in sales and marketing campaigns.
  • Influitive has generated thousands of survey responses to help our product team better understand what our customers want, which has had a direct impact on our product roadmap.
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ScreenShots

Centercode Screenshots

Screenshot of Project Homepage: This dashboard shows the heartbeat of your project and gives you quick access to key areas of the tool. Centercode also has a similar dashboard for your entire program so you can see all of your projects at a glance.Screenshot of Powerful Dashboards and Reports: Leverage data across your organization that drives product improvements and enhances projects. Whether it's user profiles, participation rates, or product issues all of your data is available on one platform.

Influitive Screenshots

Screenshot of Expand your reach through trusted channelsScreenshot of Take Influitive mobile. Advocacy enables anytime, anywhere.