What users are saying about
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Top Rated
318 Ratings
2 Ratings
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Score 10 out of 100

UKG Ready

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Top Rated
318 Ratings
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Score 7.9 out of 100

Feature Set Ratings

  • CenterPoint Payroll ranks higher in 1 feature set: Payroll Management

Payroll Management

10.0

CenterPoint Payroll

100%
7.9

UKG Ready

79%
CenterPoint Payroll ranks higher in 5/7 features

Pay calculation

10.0
100%
1 Rating
8.2
82%
135 Ratings

Benefit plan administration

10.0
100%
1 Rating
7.9
79%
103 Ratings

Direct deposit files

10.0
100%
1 Rating
8.6
86%
104 Ratings

Salary revision and increment management

10.0
100%
1 Rating
7.2
72%
99 Ratings

Reimbursement management

10.0
100%
1 Rating
N/A
0 Ratings

Support for external payroll vendors

N/A
0 Ratings
7.7
77%
82 Ratings

Off-cycle/On-Demand payment

N/A
0 Ratings
7.9
79%
44 Ratings

Human Resource Management

CenterPoint Payroll

Feature Set Not Supported
N/A
7.4

UKG Ready

74%
UKG Ready ranks higher in 7/7 features

Employee demographic data

N/A
0 Ratings
8.5
85%
130 Ratings

Employment history

N/A
0 Ratings
7.7
77%
126 Ratings

Job profiles and administration

N/A
0 Ratings
7.6
76%
124 Ratings

Workflow for transfers, promotions, pay raises, etc.

N/A
0 Ratings
7.2
72%
116 Ratings

Organizational charting

N/A
0 Ratings
6.5
65%
93 Ratings

Organization and location management

N/A
0 Ratings
7.0
70%
113 Ratings

Compliance data (COBRA, OSHA, etc.)

N/A
0 Ratings
7.3
73%
92 Ratings

Leave and Attendance Management

CenterPoint Payroll

Feature Set Not Supported
N/A
7.4

UKG Ready

74%
UKG Ready ranks higher in 3/3 features

Approval workflow

N/A
0 Ratings
7.6
76%
120 Ratings

Balance details

N/A
0 Ratings
7.5
75%
127 Ratings

Annual carry-forward and encashment

N/A
0 Ratings
7.1
71%
110 Ratings

Employee Self Service

CenterPoint Payroll

Feature Set Not Supported
N/A
7.9

UKG Ready

79%
UKG Ready ranks higher in 4/4 features

View and generate pay and benefit information

N/A
0 Ratings
8.2
82%
121 Ratings

Update personal information

N/A
0 Ratings
8.3
83%
126 Ratings

View company policy documentation

N/A
0 Ratings
7.7
77%
103 Ratings

View job history

N/A
0 Ratings
7.5
75%
105 Ratings

Asset Management

CenterPoint Payroll

Feature Set Not Supported
N/A
7.1

UKG Ready

71%
UKG Ready ranks higher in 1/1 features

Tracking of all physical assets

N/A
0 Ratings
7.1
71%
51 Ratings

HR Reporting

CenterPoint Payroll

Feature Set Not Supported
N/A
7.6

UKG Ready

76%
UKG Ready ranks higher in 2/2 features

Report builder

N/A
0 Ratings
7.7
77%
136 Ratings

Pre-built reports

N/A
0 Ratings
7.5
75%
136 Ratings

Onboarding

CenterPoint Payroll

Feature Set Not Supported
N/A
6.6

UKG Ready

66%
UKG Ready ranks higher in 2/2 features

New hire portal

N/A
0 Ratings
6.8
68%
89 Ratings

Manager tracking tools

N/A
0 Ratings
6.5
65%
71 Ratings

Performance and Goals

CenterPoint Payroll

Feature Set Not Supported
N/A
6.4

UKG Ready

64%
UKG Ready ranks higher in 2/2 features

Individual goal setting

N/A
0 Ratings
6.3
63%
45 Ratings

Performance tracking

N/A
0 Ratings
6.4
64%
51 Ratings

Performance Management

CenterPoint Payroll

Feature Set Not Supported
N/A
7.1

UKG Ready

71%
UKG Ready ranks higher in 5/5 features

Performance plans

N/A
0 Ratings
6.9
69%
60 Ratings

Performance improvement plans

N/A
0 Ratings
6.8
68%
55 Ratings

Review status tracking

N/A
0 Ratings
7.3
73%
60 Ratings

Review reminders

N/A
0 Ratings
7.6
76%
62 Ratings

Multiple review frequency

N/A
0 Ratings
6.8
68%
48 Ratings

Succession Planning

CenterPoint Payroll

Feature Set Not Supported
N/A
5.3

UKG Ready

53%
UKG Ready ranks higher in 1/1 features

Create succession plans/pools

N/A
0 Ratings
5.3
53%
18 Ratings

Recruiting / ATS

CenterPoint Payroll

Feature Set Not Supported
N/A
7.0

UKG Ready

70%
UKG Ready ranks higher in 7/7 features

Job Requisition Management

N/A
0 Ratings
7.2
72%
59 Ratings

Company Website Posting

N/A
0 Ratings
7.3
73%
59 Ratings

Publish to Social Media

N/A
0 Ratings
6.5
65%
43 Ratings

Job Search Site Posting

N/A
0 Ratings
7.2
72%
42 Ratings

Duplicate Candidate Prevention

N/A
0 Ratings
6.8
68%
46 Ratings

Applicant Tracking

N/A
0 Ratings
6.8
68%
62 Ratings

Notifications and Alerts

N/A
0 Ratings
7.6
76%
66 Ratings

Attribute Ratings

  • CenterPoint Payroll is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

10.0

CenterPoint Payroll

100%
1 Rating
7.8

UKG Ready

78%
169 Ratings

Likelihood to Renew

CenterPoint Payroll

N/A
0 Ratings
9.0

UKG Ready

90%
11 Ratings

Usability

CenterPoint Payroll

N/A
0 Ratings
7.8

UKG Ready

78%
47 Ratings

Availability

CenterPoint Payroll

N/A
0 Ratings
9.5

UKG Ready

95%
4 Ratings

Performance

CenterPoint Payroll

N/A
0 Ratings
9.2

UKG Ready

92%
14 Ratings

Support Rating

10.0

CenterPoint Payroll

100%
2 Ratings
7.5

UKG Ready

75%
123 Ratings

In-Person Training

CenterPoint Payroll

N/A
0 Ratings
7.7

UKG Ready

77%
2 Ratings

Online Training

CenterPoint Payroll

N/A
0 Ratings
8.5

UKG Ready

85%
2 Ratings

Implementation Rating

CenterPoint Payroll

N/A
0 Ratings
6.8

UKG Ready

68%
11 Ratings

Product Scalability

CenterPoint Payroll

N/A
0 Ratings
9.5

UKG Ready

95%
2 Ratings

Likelihood to Recommend

CenterPoint Payroll

CenterPoint Payroll has been excellent for our company, with approximately 150 employees. I can certainly see it being excellent for smaller companies and larger companies. I don't know if there is a size of company at which it would become difficult or limiting to use - I can't foresee any of the functions or features becoming limiting factors as company size increases. To a certain extent, I could see the robustness of CenterPoint being a bit more than what is necessary for a tiny company of less than 5 employees, but it would certainly be able to do what is required for them.
Anonymous | TrustRadius Reviewer

UKG Ready

UKG Ready is well suited for multi-location companies that are in jurisdictions as it provides a great platform for company-wide communication while also still having very clear options for location-based customizations that are required legally. I would say that it's been extremely effective for us as a company that has grown from ~400 employees when we implemented to over 500 in the past year, and it's been instrumental in giving us the ability to grow. I think UKG Ready is not well suited for small companies that have fewer than 50 employees due to the high PEPM cost.
Lexi Papastamos, aPHR | TrustRadius Reviewer

Pros

CenterPoint Payroll

  • Customization options to meet your company's payroll needs.
  • Excellent customer service and tech support.
  • Logical and easy-to-use user interface.
  • Ability to customize reports and exports.
Anonymous | TrustRadius Reviewer

UKG Ready

  • Streamlines the process between HR and payroll. Each team can quickly see and share information.
  • Our entire hospital team can use the system and it's easy to provide trouble shooting support to our teams.
  • Appearance -The system is easy to use and attractive for users.
  • The payroll process specifically is very well laid out.
  • Communication! UKG has really stepped up on communication and training especially around tax related deadlines.
Anonymous | TrustRadius Reviewer

Cons

CenterPoint Payroll

  • Perhaps include a pop-up description of an button, or a link to the help section details, when you hover over the button for more than 3 seconds.
Anonymous | TrustRadius Reviewer

UKG Ready

  • Recruitment module is clunky for hiring managers, people who are not administrators.
  • Some of the setups don't make sense when administering - for example managing multiple pay rates.
  • Some of our integrations do not work properly and it is difficult to get a UKG Ready person to work through it with the 3rd party partner.
Sara Tilkens | TrustRadius Reviewer

Pricing Details

CenterPoint Payroll

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

UKG Ready

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Starting Price

Likelihood to Renew

CenterPoint Payroll

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 9.0
Based on 11 answers
We plan to renew our support and use of UKG Ready each year unless it becomes unavailable or the district seeks another vendor. As of now, there are no plans to changes vendors. The district staff is now familiar with using UKG. Another vendor will need to meet the same expectations we have come to enjoy with using UKG
Mike Tynes | TrustRadius Reviewer

Usability

CenterPoint Payroll

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 7.8
Based on 47 answers
The improvements have made some of my previous challenges easier...the new layout definitely makes it easier and you can toggle between different views. Some of the new features in recruitment have made things easier for our hiring managers...they really seem to like these features.
Sandy Weiland | TrustRadius Reviewer

Reliability and Availability

CenterPoint Payroll

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 9.5
Based on 4 answers
The system seems very stable. Being hosted in the cloud, we are vulnerable to internet speeds and busy times. The system has been down a couple times over the 3 months we have been live, but Kronos resolved the issues very quickly. To have access from a desktop, tablet, time clock, or phone app is one of the best features....users have almost NO REASON they can't clock in.
Aaron Ward | TrustRadius Reviewer

Performance

CenterPoint Payroll

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 9.2
Based on 14 answers
We were always told that Kronos was the best, but there are reports that we got out of ADP and other payroll providers that we cannot get out of Kronos. One example is a report of Productive/Non-productive hours by department. We also need the dollar amount associated with the hours. This is information that is required on our cost report and we were told that that report is unavailable. It is very frustrating when I can't get what I need.
Mary Quade | TrustRadius Reviewer

Support Rating

CenterPoint Payroll

CenterPoint Payroll 10.0
Based on 2 answers
CenterPoint support is excellent! While I have not had to use them frequently, as the program is consistently stable and has few, if any, bugs, the times I have had to reach out to tech support, they have been excellent and have solved our issues quickly. They listen to our explanation of the problems, can dial into our system to see exactly what we're seeing in real time, and have always been able to quickly determine the issue, work out a solution, and help us through the process until we've got everything back in line. They are friendly, courteous, professional, kind and very knowledgeable of their products. This is absolutely one of the best things about CenterPoint - even though we seldom need it, when we do, they are always quick to get us through the issue.
Anonymous | TrustRadius Reviewer

UKG Ready

UKG Ready 7.5
Based on 123 answers
If I was only rating support itself that would be a 10. Every support case I have entered has been addressed efficiently and with the desired result. On the implementation and transition to support there were multiple issues that those doing the implementation or transition could not answer or workflows and various settings left undone only to be discovered later. We implemented 3 different modules and the expertise we got for each one varied widely.
Anonymous | TrustRadius Reviewer

In-Person Training

CenterPoint Payroll

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 7.7
Based on 2 answers
Our in-person training was a hybrid. Live online training with an instructor. They were very knowledgeable of the product & the area they were training on. I asked several specific questions and if they didn't know the answer immediately they followed up after class.
Aaron Ward | TrustRadius Reviewer

Online Training

CenterPoint Payroll

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 8.5
Based on 2 answers
Lots & lots of training available. Timing was wrong for our organization. We had lengthy down time in the beginning while the implementation consultant setup our system. We did online training then. Difficult to train on a generic system setup that isn't your industry and hard to understand what you are learning how to do w/o actually being in your system. Online training was well documented and the instructors were very knowledgeable.
Aaron Ward | TrustRadius Reviewer

Implementation Rating

CenterPoint Payroll

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 6.8
Based on 11 answers
Make sure the people who are doing the build have extensive knowledge on employment law and asking the right questions. I would bet that the people who helped with our builds did not read any of our employment contracts or ordinances; and when I asked questions about how other companies handled certain basic dictates from federal employment laws, they didn't have any idea what FMLA, FLSA, etc were.
Anonymous | TrustRadius Reviewer

Alternatives Considered

CenterPoint Payroll

We selected CenterPoint Payroll because of our dissatisfaction with ADP (and Paychex prior). We wanted a solution that we controlled internally, instead of having to be at the mercy of some huge company that saw us as a tiny fish in a big ocean. We set our company's configuration, add/define all of our own specific settings, profiles, etc. and simply process payroll. We print and sign our own checks, process our own direct deposits directly with our bank, and can handle our own business needs. When we were with ADP and Paychex before, both companies made promises to us that they simply were either unwilling or unable to fulfill. We have saved both time and money by doing our payrolls ourselves with CenterPoint.
Anonymous | TrustRadius Reviewer

UKG Ready

Our organization was a long-time user of UKG Telestaff and we found that the ADT payroll services did not integrate easily for payroll processing and management. The success we experienced with UKG Telestaff (formerly Kronos) made the decision easy to continue with their products, like UKG Ready, when our organization separated from local government and became a stand-alone entity. UKG Ready's integration did not come without issues by any means, however, the build and integration teams (on both sides) were able to cooperate and work through all the problems encountered.
Troy Valenzuela | TrustRadius Reviewer

Scalability

CenterPoint Payroll

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 9.5
Based on 2 answers
Thus far we are able to add as many users as necessary, implement 3 different bargaining units, 5 different types of user groups. Very flexible.
Aaron Ward | TrustRadius Reviewer

Return on Investment

CenterPoint Payroll

  • CenterPoint Payroll has saved us tens of thousands of dollars from our prior arrangement with ADP, while providing either similar or superior support.
  • Having payroll completely in our control has simplified a LOT of our daily routines - if something needs to be updated or adjusted, we do it ourselves instead of contacting someone at ADP and hoping that they can do it for us, then getting frustrated when they haven't.
Anonymous | TrustRadius Reviewer

UKG Ready

  • Positive: We have had better reporting with UKG Ready.
  • Negative: We still have no benefit integration with our external benefit administrator after 2 years on the UKG Ready Platform. The first attempt that took 2 years failed and now UKG wants us to pay for a single directional integration. This has cost excessive staff hours for manual intervention.
  • Negative: Any payroll adjustment requirements are not easy and the UKG Process is outdated. We recently had a payroll issue and were forced to issue a 2nd payroll but the payroll was delayed because UKG cannot (will not) process the same day. This is unacceptable and since Kronos and Ultimate Software merged, Ultimate software was able to process same day as are many other payroll companies that do not have as much power as UKG Ready does.
  • Positive: We are able to use position management for better budgeting. There could be some upgrades to this module, but it does do what was promised.
  • Negative: Quarterly and year-end closeouts are 3rd business days, which is not always possible. Very inflexible in regards to this. Even when it is done timely, we get random notices and charges that it was not done even though we can prove it was.
  • Positive: It appears customer service is getting better. We struggled at first, but lately, it seems better.
Jennifer O'Brien | TrustRadius Reviewer

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