What users are saying about
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Top Rated
287 Ratings
2 Ratings
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Score 10 out of 100

UKG Ready

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Top Rated
287 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

CenterPoint Payroll

CenterPoint Payroll has been excellent for our company, with approximately 150 employees. I can certainly see it being excellent for smaller companies and larger companies. I don't know if there is a size of company at which it would become difficult or limiting to use - I can't foresee any of the functions or features becoming limiting factors as company size increases. To a certain extent, I could see the robustness of CenterPoint being a bit more than what is necessary for a tiny company of less than 5 employees, but it would certainly be able to do what is required for them.
Anonymous | TrustRadius Reviewer

UKG Ready

I feel UKG Ready is for a larger business that wants the customization and is ever-changing. There are many reports and options that will help a larger business plus numbers, etc.. I honestly feel like smaller business, 25 or less, really wouldn't benefits much from this software.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

CenterPoint Payroll
10.0
UKG Ready
8.1
Pay calculation
CenterPoint Payroll
10.0
UKG Ready
8.3
Benefit plan administration
CenterPoint Payroll
10.0
UKG Ready
7.8
Direct deposit files
CenterPoint Payroll
10.0
UKG Ready
8.7
Salary revision and increment management
CenterPoint Payroll
10.0
UKG Ready
7.4
Reimbursement management
CenterPoint Payroll
10.0
UKG Ready
Support for external payroll vendors
CenterPoint Payroll
UKG Ready
7.8
Off-cycle/On-Demand payment
CenterPoint Payroll
UKG Ready
8.4

Human Resource Management

CenterPoint Payroll
UKG Ready
7.3
Employee demographic data
CenterPoint Payroll
UKG Ready
8.5
Employment history
CenterPoint Payroll
UKG Ready
7.5
Job profiles and administration
CenterPoint Payroll
UKG Ready
7.5
Workflow for transfers, promotions, pay raises, etc.
CenterPoint Payroll
UKG Ready
7.1
Organizational charting
CenterPoint Payroll
UKG Ready
6.5
Organization and location management
CenterPoint Payroll
UKG Ready
6.7
Compliance data (COBRA, OSHA, etc.)
CenterPoint Payroll
UKG Ready
7.1

Leave and Attendance Management

CenterPoint Payroll
UKG Ready
7.5
Approval workflow
CenterPoint Payroll
UKG Ready
7.6
Balance details
CenterPoint Payroll
UKG Ready
7.5
Annual carry-forward and encashment
CenterPoint Payroll
UKG Ready
7.3

Employee Self Service

CenterPoint Payroll
UKG Ready
7.9
View and generate pay and benefit information
CenterPoint Payroll
UKG Ready
8.2
Update personal information
CenterPoint Payroll
UKG Ready
8.4
View company policy documentation
CenterPoint Payroll
UKG Ready
7.7
View job history
CenterPoint Payroll
UKG Ready
7.5

Asset Management

CenterPoint Payroll
UKG Ready
7.1
Tracking of all physical assets
CenterPoint Payroll
UKG Ready
7.1

HR Reporting

CenterPoint Payroll
UKG Ready
7.6
Report builder
CenterPoint Payroll
UKG Ready
7.7
Pre-built reports
CenterPoint Payroll
UKG Ready
7.6

Onboarding

CenterPoint Payroll
UKG Ready
6.9
New hire portal
CenterPoint Payroll
UKG Ready
6.9
Manager tracking tools
CenterPoint Payroll
UKG Ready
7.0

Performance and Goals

CenterPoint Payroll
UKG Ready
6.5
Individual goal setting
CenterPoint Payroll
UKG Ready
6.6
Performance tracking
CenterPoint Payroll
UKG Ready
6.5

Performance Management

CenterPoint Payroll
UKG Ready
6.8
Performance plans
CenterPoint Payroll
UKG Ready
6.7
Performance improvement plans
CenterPoint Payroll
UKG Ready
6.5
Review status tracking
CenterPoint Payroll
UKG Ready
6.9
Review reminders
CenterPoint Payroll
UKG Ready
7.3
Multiple review frequency
CenterPoint Payroll
UKG Ready
6.6

Succession Planning

CenterPoint Payroll
UKG Ready
6.2
Create succession plans/pools
CenterPoint Payroll
UKG Ready
6.2

Recruiting / ATS

CenterPoint Payroll
UKG Ready
6.5
Job Requisition Management
CenterPoint Payroll
UKG Ready
6.8
Company Website Posting
CenterPoint Payroll
UKG Ready
6.8
Publish to Social Media
CenterPoint Payroll
UKG Ready
5.8
Job Search Site Posting
CenterPoint Payroll
UKG Ready
6.5
Duplicate Candidate Prevention
CenterPoint Payroll
UKG Ready
6.2
Applicant Tracking
CenterPoint Payroll
UKG Ready
6.5
Notifications and Alerts
CenterPoint Payroll
UKG Ready
7.1

Pros

CenterPoint Payroll

  • Customization options to meet your company's payroll needs.
  • Excellent customer service and tech support.
  • Logical and easy-to-use user interface.
  • Ability to customize reports and exports.
Anonymous | TrustRadius Reviewer

UKG Ready

  • Streamlines the process between HR and payroll. Each team can quickly see and share information.
  • Our entire hospital team can use the system and it's easy to provide trouble shooting support to our teams.
  • Appearance -The system is easy to use and attractive for users.
  • The payroll process specifically is very well laid out.
  • Communication! UKG has really stepped up on communication and training especially around tax related deadlines.
Anonymous | TrustRadius Reviewer

Cons

CenterPoint Payroll

  • Perhaps include a pop-up description of an button, or a link to the help section details, when you hover over the button for more than 3 seconds.
Anonymous | TrustRadius Reviewer

UKG Ready

  • Customer support. I do not like the idea of not being able to call someone with a quick question without adding a case. Waiting for someone to call you back is not helpful at all. Chat line is mostly off-line
  • SMA is relatively new to Kronos's Platform. I really felt like we were not fully trained on the system. We were not able to train our staff well either. I would really like to see short clip videos that we are able to share with new employees. I don't have time to read long documents which I find is a lot of what is on the training portal.
Sheila Toney | TrustRadius Reviewer

Likelihood to Renew

CenterPoint Payroll

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 9.0
Based on 9 answers
We plan to renew our support and use of UKG Ready each year unless it becomes unavailable or the district seeks another vendor. As of now, there are no plans to changes vendors. The district staff is now familiar with using UKG. Another vendor will need to meet the same expectations we have come to enjoy with using UKG
Mike Tynes | TrustRadius Reviewer

Usability

CenterPoint Payroll

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 8.0
Based on 23 answers
Somethings are very easy to do, however somethings are very clunky. For many things such as time change requests and approvals it would be nice to see the timesheet as you are making the request rather than having to remember what was on there. It does require a general technical base that some of our bus and custodial staff do not have.
Anonymous | TrustRadius Reviewer

Reliability and Availability

CenterPoint Payroll

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 9.1
Based on 4 answers
The system seems very stable. Being hosted in the cloud, we are vulnerable to internet speeds and busy times. The system has been down a couple times over the 3 months we have been live, but Kronos resolved the issues very quickly. To have access from a desktop, tablet, time clock, or phone app is one of the best features....users have almost NO REASON they can't clock in.
Aaron Ward | TrustRadius Reviewer

Performance

CenterPoint Payroll

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 8.7
Based on 14 answers
We were always told that Kronos was the best, but there are reports that we got out of ADP and other payroll providers that we cannot get out of Kronos. One example is a report of Productive/Non-productive hours by department. We also need the dollar amount associated with the hours. This is information that is required on our cost report and we were told that that report is unavailable. It is very frustrating when I can't get what I need.
Mary Quade | TrustRadius Reviewer

Support Rating

CenterPoint Payroll

CenterPoint Payroll 10.0
Based on 2 answers
CenterPoint support is excellent! While I have not had to use them frequently, as the program is consistently stable and has few, if any, bugs, the times I have had to reach out to tech support, they have been excellent and have solved our issues quickly. They listen to our explanation of the problems, can dial into our system to see exactly what we're seeing in real time, and have always been able to quickly determine the issue, work out a solution, and help us through the process until we've got everything back in line. They are friendly, courteous, professional, kind and very knowledgeable of their products. This is absolutely one of the best things about CenterPoint - even though we seldom need it, when we do, they are always quick to get us through the issue.
Anonymous | TrustRadius Reviewer

UKG Ready

UKG Ready 7.9
Based on 121 answers
The support received varies. In most instances, I have been contacted same day by support to get the issue resolved, but there was one instance where I was not contacted for over a week and then when I was finally contacted, the assistance received was lacking.
Anonymous | TrustRadius Reviewer

In-Person Training

CenterPoint Payroll

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 6.1
Based on 2 answers
Our in-person training was a hybrid. Live online training with an instructor. They were very knowledgeable of the product & the area they were training on. I asked several specific questions and if they didn't know the answer immediately they followed up after class.
Aaron Ward | TrustRadius Reviewer

Online Training

CenterPoint Payroll

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 8.1
Based on 2 answers
Lots & lots of training available. Timing was wrong for our organization. We had lengthy down time in the beginning while the implementation consultant setup our system. We did online training then. Difficult to train on a generic system setup that isn't your industry and hard to understand what you are learning how to do w/o actually being in your system. Online training was well documented and the instructors were very knowledgeable.
Aaron Ward | TrustRadius Reviewer

Implementation Rating

CenterPoint Payroll

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 6.2
Based on 8 answers
Make sure the people who are doing the build have extensive knowledge on employment law and asking the right questions. I would bet that the people who helped with our builds did not read any of our employment contracts or ordinances; and when I asked questions about how other companies handled certain basic dictates from federal employment laws, they didn't have any idea what FMLA, FLSA, etc were.
Anonymous | TrustRadius Reviewer

Alternatives Considered

CenterPoint Payroll

We selected CenterPoint Payroll because of our dissatisfaction with ADP (and Paychex prior). We wanted a solution that we controlled internally, instead of having to be at the mercy of some huge company that saw us as a tiny fish in a big ocean. We set our company's configuration, add/define all of our own specific settings, profiles, etc. and simply process payroll. We print and sign our own checks, process our own direct deposits directly with our bank, and can handle our own business needs. When we were with ADP and Paychex before, both companies made promises to us that they simply were either unwilling or unable to fulfill. We have saved both time and money by doing our payrolls ourselves with CenterPoint.
Anonymous | TrustRadius Reviewer

UKG Ready

Kronos definitely beats out the competition in terms of user-friendly features and simple "it works" functionality. We tried using several other payroll suites including Paychex and found they were lacking in a number of areas especially in terms of user interface. Our employees literally groan when they remember using these older systems, they absolutely love Kronos in comparison.
Clinton Verley | TrustRadius Reviewer

Scalability

CenterPoint Payroll

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 9.1
Based on 2 answers
Thus far we are able to add as many users as necessary, implement 3 different bargaining units, 5 different types of user groups. Very flexible.
Aaron Ward | TrustRadius Reviewer

Return on Investment

CenterPoint Payroll

  • CenterPoint Payroll has saved us tens of thousands of dollars from our prior arrangement with ADP, while providing either similar or superior support.
  • Having payroll completely in our control has simplified a LOT of our daily routines - if something needs to be updated or adjusted, we do it ourselves instead of contacting someone at ADP and hoping that they can do it for us, then getting frustrated when they haven't.
Anonymous | TrustRadius Reviewer

UKG Ready

  • Managers have easy access to people/hours/earnings to better manage budgets - once we implement Scheduler, we'll take it to the next level.
  • Managers and employees can self-serve in ways not possible before - we eliminated 95% of paper processes during our implementation.
Ann Mitchell | TrustRadius Reviewer

Screenshots

Pricing Details

CenterPoint Payroll

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

UKG Ready

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Rating Summary

Likelihood to Recommend

CenterPoint Payroll
10.0
UKG Ready
7.8

Likelihood to Renew

CenterPoint Payroll
UKG Ready
9.0

Usability

CenterPoint Payroll
UKG Ready
8.0

Reliability and Availability

CenterPoint Payroll
UKG Ready
9.1

Performance

CenterPoint Payroll
UKG Ready
8.7

Support Rating

CenterPoint Payroll
10.0
UKG Ready
7.9

In-Person Training

CenterPoint Payroll
UKG Ready
6.1

Online Training

CenterPoint Payroll
UKG Ready
8.1

Implementation Rating

CenterPoint Payroll
UKG Ready
6.2

Scalability

CenterPoint Payroll
UKG Ready
9.1

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