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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chargebee

    Score8.5 out of 10
    N/AChargeBee is an all in one subscription billing solution designed to handle all the complexity of recurring billing. The product integrates with a range of other SaaS applications including SalesForce, accounting, and order fulfillment systems. Some key features include: Managed Subscription Billing, Flexible Billing Support and Automated Notifications.

    $599

    per month for up to USD 100K of billing per month; 0.75% on billing thereafter

    Maxio

    Score8.1 out of 10
    N/AMaxio helps B2B SaaS companies maximize their revenue operations. The financial operations platform is designed to meet the unique financial challenges of B2B SaaS, including billing, subscription management, revenue & expense recognition, and SaaS metrics & analytics.

    $599

    per month

    Pricing
    ChargebeeMaxio
    Editions & Modules
    Scale
    $599
    per month for up to USD 100K of billing per month; 0.75% on billing thereafter
    Enterprise
    Contact sales team
    Build
    $0
    30 Day Trial
    Grow
    $599
    per month up to $100k in monthly billings
    Scale
    Custom
    Offerings
    Pricing Offerings
    ChargebeeMaxio
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsNo transaction based fees. No setup cost.Build Plan - Developer-friendly sandbox where you can try out billing for free for 30 days. Grow Plan - Complete B2B subscription management platform with billing, revenue recognition, and reporting. Scale Plan - Tailored solution to support high billing volumes and advanced requirements. Talk with Sales about available volume-based discounts.
    More Pricing Information
    Community Pulse
    ChargebeeMaxio
    Considered Both Products
    Chargebee
    Chose Chargebee
    One of the easiest and cheapest way in order to work on the separate billing system which includes sales in the production also maintains in order to collect payments from different payment gateway which is one of the easiest task in the beginning for the procedure and provide …
    Incentivized
    Chose Chargebee
    Chargebee was our best option with Shopify being used for orders. I miss Chargify, but that only works well with Wordpress.

    ReCharge was problematic in the past, but they may be better now. Chargebee allows us to make our own bulk edits to subs, while ReCharge required …
    Incentivized
    Chose Chargebee
    The major reason to go with chargebee is its costing as compared to its competitors it is much useful and value for money.Also it has many features that is very practical and efficient to use it.I recommend to the people who involves low costing as well as futuristic features.
    Incentivized
    Chose Chargebee
    Launch plan, Support, API's - everything was amazing for Chargebee. So much that we never really evaluated Chargify.
    Incentivized
    Maxio (previously SaaSOptics + Chargify)
    Chose Maxio
    Maxio (via information we found on their website and in the initial sales call) seemed like the most comprehensive fit at the time and we liked the interface. We eventually found out that there was a massive gap between what was promised us and what was actually delivered. …
    Incentivized
    Chose Maxio

    Chargify met a list of set requirements and our budget at the time. The main items were:

    1. Salesforce integration
    Incentivized
    Key User Insights
    Would buy again
    77%
    Would buy again
    10 Answers
    80%
    Would buy again
    8 Answers
    Delivers good value for the price
    69%
    Delivers good value for the price
    9 Answers
    78%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    77%
    Happy with the feature set
    10 Answers
    80%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    78%
    Lived up to sales and marketing promises
    7 Answers
    83%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    57%
    Implementation went as expected
    4 Answers
    86%
    Implementation went as expected
    6 Answers
    Best Alternatives
    ChargebeeMaxio
    Small Businesses
    WooCommerce Subscriptions
    Score8.7 out of 10
    WooCommerce Subscriptions
    Score8.7 out of 10
    Medium-sized Companies
    Maxio
    Score8.1 out of 10
    Chargebee
    Score8.5 out of 10
    Enterprises
    Zuora
    Score8.5 out of 10
    Zuora
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ChargebeeMaxio
    Likelihood to Recommend
    7.1
    (22 ratings)
    8.0
    (25 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (1 ratings)
    Usability
    7.0
    (2 ratings)
    8.0
    (2 ratings)
    Support Rating
    8.0
    (1 ratings)
    8.0
    (2 ratings)
    User Testimonials
    ChargebeeMaxio
    Likelihood to Recommend
    Chargebee
    Well-suited:
    • In a B2B set up - Post achieving some scale and having outgrown Google Sheets/ Excels. Won't add much value if you are dealing with fewer than 400-500 invoices a year.
    • We haven't explored their B2C subscription management side - but that is one of the key strengths of the platform.
    Incentivized
    Read full review
    Maxio (previously SaaSOptics + Chargify)
    In my opinion, Maxio is well suited for a large company with simple products/billing scenarios and 10s of thousands of dollars available to waste on implementation, learning curve, and mistakes. For any other company, I do not advise purchasing Maxio.
    Read full review
    Pros
    Chargebee
    • Reliable: We've had virtually no issues since launch.
    • Care about customers: Chargebee's account managers/support team have always been very helpful/responsive.
    • Feature-rich: Chargebee has a ton of features that help us do what we want and they are consistently adding new features every quarter.
    Incentivized
    Read full review
    Maxio (previously SaaSOptics + Chargify)
    • Managing deferred revenue.
    • Contract management is flexible and allows us to see data that we never had before.
    • Billing is painless and is now done within a couple hours. Previously it would take at least 1-2 days.
    • Business Metrics and Reporting.
    Incentivized
    Read full review
    Cons
    Chargebee
    • It wasn't allowing us to add a one time purchase without making it an ongoing subscription with only one payment. They may have fixed it very recently but that was a big pain from a reporting perspective (it was including one time purchasers as subscribers)
    • Email automation is not very robust. Difficult to customize triggers by subscription, you have to send the same message to all subscribers for a specific action
    • Wish it had a way to write off and cancel the subscription of customers who haven't updated their cc info. That can be a long painful and very manual process. And if that feature is available somewhere they don't do a good job of making that clear.
    Incentivized
    Read full review
    Maxio (previously SaaSOptics + Chargify)
    • Options for Cash-based businesses. While it's not GAAP compliant and most users are accrual, many SaaS start ups are still small and operating on a cash basis.
    • Commissions Module since SO already has all our data intergrations
    • So many different features and data entry points that manual data entry errors are common
    Incentivized
    Read full review
    Likelihood to Renew
    Chargebee
    No answers on this topic
    Maxio (previously SaaSOptics + Chargify)
    They are a crucial piece of what we do. We hope to have them as a vendor for a long time to come.
    Read full review
    Usability
    Chargebee
    It's very easy to use once you know what you're doing. I found it very straight forward once I got the hang of things and was able to create plans easily for my business. I was also able to just charge my clients right away easily. Refunding was also easy when needed.
    Incentivized
    Read full review
    Maxio (previously SaaSOptics + Chargify)
    There is definitely a learning curve - to me the UI for reporting was not intuitive and often required me to ask our RevOps to pull data for me
    Incentivized
    Read full review
    Support Rating
    Chargebee
    Chargebee is simple to use, and we have had little need for support.
    Incentivized
    Read full review
    Maxio (previously SaaSOptics + Chargify)
    They are willing to help with most challenges and are pretty easy to get ahold of by phone. They are limited in their reach, when it comes to bulk cancellations, along with some other bulk edits. It is no fault to them, Chargify is just a system that hasn’t been upgraded much over the years.
    Incentivized
    Read full review
    Alternatives Considered
    Chargebee
    The major reason to go with chargebee is its costing as compared to its competitors it is much useful and value for money.Also it has many features that is very practical and efficient to use it.I recommend to the people who involves low costing as well as futuristic features.
    Incentivized
    Read full review
    Maxio (previously SaaSOptics + Chargify)
    I inherited SaaSOptics from several predecessors that worked on it before me. I believe they used Chargebee or Chargify before SaaSOptics, but I haven't used them. I pray that the market comes up with a better product for subscription revenue management, SaaS metric reporting, and financial projections. Unfortunately, I don't have the time or the team to be able to successfully complete the transition to new software at this time, so I feel like I'm stuck with SaaSOptics at this point
    Read full review
    Return on Investment
    Chargebee
    • It was a step in the right direction compared to ReCharge
    • It had negative impacts on our revenue before we had our developers put some work into improving its capabilities with our website and software
    • Now, we are seeing some positive results (after some costly updating from our end)
    Incentivized
    Read full review
    Maxio (previously SaaSOptics + Chargify)
    • Limitations in Chargify's invoicing capability has resulted in our finance team having to manually send invoices from our accounting system. This has resulted in 10-15 hours a week of resource wasted on something that Chargify should automatically do. If this isn't addressed, then the wasted time will increase as we scale.
    Incentivized
    Read full review
    ScreenShots

    Chargebee Screenshots

    Screenshot of Chargebee's metrics and reportingScreenshot of the Recurring Business Command CentreScreenshot of customer subscription nanagement organized onto a single page, where users can change plans, edit card details, add add-ons, apply credits, apply ad hoc charges and delay billing dateScreenshot of the customizable hosted checkout page