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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chargebee

    Score8.5 out of 10
    N/AChargeBee is an all in one subscription billing solution designed to handle all the complexity of recurring billing. The product integrates with a range of other SaaS applications including SalesForce, accounting, and order fulfillment systems. Some key features include: Managed Subscription Billing, Flexible Billing Support and Automated Notifications.

    $599

    per month for up to USD 100K of billing per month; 0.75% on billing thereafter

    Oracle Sales

    Score8.9 out of 10
    N/AOracle Sales guides sellers with intelligent recommendations to help them focus on the most valuable prospects at the right time. These machine learning-based CRM selling tools center around clean, complete customer data from internal and external sources.

    $65

    Per User Per Month

    Pricing
    ChargebeeOracle Sales
    Editions & Modules
    Scale
    $599
    per month for up to USD 100K of billing per month; 0.75% on billing thereafter
    Enterprise
    Contact sales team
    Professional
    $65.00
    Per User Per Month
    Standard
    $100.00
    Per User Per Month
    Enterprise
    $200.00
    Per User Per Month
    Premium
    $300.00
    Per User Per Month
    Offerings
    Pricing Offerings
    ChargebeeOracle Sales
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsNo transaction based fees. No setup cost.—
    More Pricing Information
    Community Pulse
    ChargebeeOracle Sales
    Considered Both Products
    Chargebee
    No answer on this topic
    Oracle
    No answer on this topic
    Key User Insights
    Would buy again
    77%
    Would buy again
    10 Answers
    83%
    Would buy again
    10 Answers
    Delivers good value for the price
    69%
    Delivers good value for the price
    9 Answers
    91%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    77%
    Happy with the feature set
    10 Answers
    83%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    78%
    Lived up to sales and marketing promises
    7 Answers
    89%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    57%
    Implementation went as expected
    4 Answers
    100%
    Implementation went as expected
    7 Answers
    Features
    ChargebeeOracle Sales
    Sales Force Automation
    Comparison of Sales Force Automation features of Chargebee and Oracle Sales
    Feature
    Chargebee
    -
    Ratings
    Oracle Sales
    7.6
    17 Ratings
    3% below category average
    Customer data management / contact management00 Ratings7.017 Ratings
    Workflow management00 Ratings8.016 Ratings
    Territory management00 Ratings7.716 Ratings
    Opportunity management00 Ratings7.815 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings9.014 Ratings
    Contract management00 Ratings7.914 Ratings
    Quote & order management00 Ratings6.116 Ratings
    Interaction tracking00 Ratings7.014 Ratings
    Channel / partner relationship management00 Ratings8.013 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Chargebee and Oracle Sales
    Feature
    Chargebee
    -
    Ratings
    Oracle Sales
    5.8
    15 Ratings
    28% below category average
    Case management00 Ratings5.615 Ratings
    Call center management00 Ratings6.412 Ratings
    Help desk management00 Ratings5.313 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Chargebee and Oracle Sales
    Feature
    Chargebee
    -
    Ratings
    Oracle Sales
    8.5
    13 Ratings
    9% above category average
    Lead management00 Ratings9.013 Ratings
    Email marketing00 Ratings8.012 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Chargebee and Oracle Sales
    Feature
    Chargebee
    -
    Ratings
    Oracle Sales
    7.6
    14 Ratings
    1% below category average
    Task management00 Ratings6.513 Ratings
    Billing and invoicing management00 Ratings8.02 Ratings
    Reporting00 Ratings8.414 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Chargebee and Oracle Sales
    Feature
    Chargebee
    -
    Ratings
    Oracle Sales
    8.1
    16 Ratings
    6% above category average
    Forecasting00 Ratings7.715 Ratings
    Pipeline visualization00 Ratings7.515 Ratings
    Customizable reports00 Ratings9.116 Ratings
    Customization
    Comparison of Customization features of Chargebee and Oracle Sales
    Feature
    Chargebee
    -
    Ratings
    Oracle Sales
    5.6
    17 Ratings
    31% below category average
    Custom fields00 Ratings5.617 Ratings
    Custom objects00 Ratings5.617 Ratings
    Scripting environment00 Ratings6.315 Ratings
    API for custom integration00 Ratings5.016 Ratings
    Security
    Comparison of Security features of Chargebee and Oracle Sales
    Feature
    Chargebee
    -
    Ratings
    Oracle Sales
    8.7
    18 Ratings
    4% above category average
    Single sign-on capability00 Ratings8.017 Ratings
    Role-based user permissions00 Ratings9.317 Ratings
    Social CRM
    Comparison of Social CRM features of Chargebee and Oracle Sales
    Feature
    Chargebee
    -
    Ratings
    Oracle Sales
    10.0
    11 Ratings
    28% above category average
    Social data00 Ratings10.011 Ratings
    Social engagement00 Ratings10.011 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Chargebee and Oracle Sales
    Feature
    Chargebee
    -
    Ratings
    Oracle Sales
    7.8
    14 Ratings
    3% above category average
    Marketing automation00 Ratings8.013 Ratings
    Compensation management00 Ratings7.612 Ratings
    Platform
    Comparison of Platform features of Chargebee and Oracle Sales
    Feature
    Chargebee
    -
    Ratings
    Oracle Sales
    7.5
    16 Ratings
    2% below category average
    Mobile access00 Ratings7.516 Ratings
    Best Alternatives
    ChargebeeOracle Sales
    Small Businesses
    WooCommerce Subscriptions
    Score8.7 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Maxio
    Score8.1 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Zuora
    Score8.5 out of 10
    Agentforce Sales
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ChargebeeOracle Sales
    Likelihood to Recommend
    7.1
    (22 ratings)
    8.4
    (40 ratings)
    Usability
    7.0
    (2 ratings)
    5.7
    (13 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    8.0
    (1 ratings)
    7.3
    (10 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    5.0
    (16 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    ChargebeeOracle Sales
    Likelihood to Recommend
    Chargebee
    Well-suited:
    • In a B2B set up - Post achieving some scale and having outgrown Google Sheets/ Excels. Won't add much value if you are dealing with fewer than 400-500 invoices a year.
    • We haven't explored their B2C subscription management side - but that is one of the key strengths of the platform.
    Incentivized
    Read full review
    Oracle
    Excellent as a customer relationship management tool, sales forecasting, building better sales plan for the entire deal lifecycle using critical and complex data, a 360-degree comprehensive view of vendors, partners, customers. Ensuring high standards and consistency is maintained in pricing so that quotes are competitive for prospective customers. At the end of the day, this is an excellent tool for selling and closing deals while being able to access needed information in one place.
    Incentivized
    Read full review
    Pros
    Chargebee
    • Reliable: We've had virtually no issues since launch.
    • Care about customers: Chargebee's account managers/support team have always been very helpful/responsive.
    • Feature-rich: Chargebee has a ton of features that help us do what we want and they are consistently adding new features every quarter.
    Incentivized
    Read full review
    Oracle
    • Easy to sell products[.]
    • Build customers and make customer hub[.]
    • Tracking the sales cycle from marketing to sell the product[.]
    • Build Reports and Anayltics related to opportunities, leads, and service requests[.]
    • Getting customers issues after and before selling[.]
    • High ability to integrate with Oracles other products and 3rd products using Rest and Soap APIs[.]
    • Restrict users using RBAC role based access[.]
    Incentivized
    Read full review
    Cons
    Chargebee
    • It wasn't allowing us to add a one time purchase without making it an ongoing subscription with only one payment. They may have fixed it very recently but that was a big pain from a reporting perspective (it was including one time purchasers as subscribers)
    • Email automation is not very robust. Difficult to customize triggers by subscription, you have to send the same message to all subscribers for a specific action
    • Wish it had a way to write off and cancel the subscription of customers who haven't updated their cc info. That can be a long painful and very manual process. And if that feature is available somewhere they don't do a good job of making that clear.
    Incentivized
    Read full review
    Oracle
    • I would like to see more integration with other CRMs such as Salesforce.
    • We have each business unit built into Salesforce and it can track the amount of gross profit that flows through our Oracle database. It then further it trickles to each sales rep and what they've closed during their time at the company. These figures are not always accurate.
    • It be difficult navigating to accounts and drilling down into each specific customer to understand details.
    Incentivized
    Read full review
    Usability
    Chargebee
    It's very easy to use once you know what you're doing. I found it very straight forward once I got the hang of things and was able to create plans easily for my business. I was also able to just charge my clients right away easily. Refunding was also easy when needed.
    Incentivized
    Read full review
    Oracle
    Overall our organization has completely moved to Oracle CX Sales and now is able to utilize the latest technology backed by AI to provide a much better experience to customers and saving money at the same time. So it's a Win-Win situation. I believe there is a slight learning curve to derive [the] full value out of this but once you are there, you can delight your customers.
    Incentivized
    Read full review
    Performance
    Chargebee
    No answers on this topic
    Oracle
    Some of the more complex customer reports we have created are slow to run at times.
    Incentivized
    Read full review
    Support Rating
    Chargebee
    Chargebee is simple to use, and we have had little need for support.
    Incentivized
    Read full review
    Oracle
    The support the Oracle team gives is generally very good. They are patient, willing to help, and their training methods are collaborative and inclusive. They have conducted multiple support sessions and it’s always been a great user experience. The stellar team [is] always on hand to lend support when the right time comes and their helpdesk is always on hand to help.
    Incentivized
    Read full review
    Online Training
    Chargebee
    No answers on this topic
    Oracle
    Excellent online training material. On-demand always helps to access anytime, anywhere. Also, it is essential that in this day and age, video tutorials with actual product screenshots make the learning more useful and fun at the same time. Certifications help test knowledge gained during these tutorial sessions. This was a blessing for fresh users.
    Incentivized
    Read full review
    Implementation Rating
    Chargebee
    No answers on this topic
    Oracle
    If you have never used a CRM program is is hard to know exactly what you need. We had lots of changes during implementation and even more afterward once the users started working in it everyday. Also the partner we used didn't inform us about Allotments and not being able to Batch delete custom objects (you can now in recent releases). There were so many unknowns, that if I had it to do over, I would educate myself more and ask more questions of the partner that we used for implementation.
    Incentivized
    Read full review
    Alternatives Considered
    Chargebee
    The major reason to go with chargebee is its costing as compared to its competitors it is much useful and value for money.Also it has many features that is very practical and efficient to use it.I recommend to the people who involves low costing as well as futuristic features.
    Incentivized
    Read full review
    Oracle
    As compared to other CRM, this happens to be one of the best and most affordable as there are some cons, but the pros are great, and I have seen an increase in sales by using this platform. It works great for the sales process from start to end, like lead generation to closure.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Chargebee
    No answers on this topic
    Oracle
    When we purchased this system it was one of the more expensive options in the market. However, with an adjustment in service and a relative price structure, this has become a lot more cost-effective over the past few years. It’s now more of a middle-ranking in the pricing structure and I would definitely say this is value for money.
    Incentivized
    Read full review
    Return on Investment
    Chargebee
    • It was a step in the right direction compared to ReCharge
    • It had negative impacts on our revenue before we had our developers put some work into improving its capabilities with our website and software
    • Now, we are seeing some positive results (after some costly updating from our end)
    Incentivized
    Read full review
    Oracle
    • We can very easily pull up a customer's order and provide any detail they need. The time this saves compared to manually tracking customer orders and accounts is incredible.
    • Knowing exactly who is contacting customer service and what their orders status is before answering the calls makes the customer service reps job much easier than before.
    Incentivized
    Read full review
    ScreenShots

    Chargebee Screenshots

    Screenshot of Chargebee's metrics and reportingScreenshot of the Recurring Business Command CentreScreenshot of customer subscription nanagement organized onto a single page, where users can change plans, edit card details, add add-ons, apply credits, apply ad hoc charges and delay billing dateScreenshot of the customizable hosted checkout page

    Oracle Sales Screenshots

    Screenshot of Task Based Home PageScreenshot of MobileScreenshot of Sales AssistantScreenshot of Sales ForecastingScreenshot of Win Probability