What users are saying about

Chargent vs Clover

Chargent
7 Ratings
Clover
30 Ratings

Chargent

7 Ratings
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Score 7.6 out of 100

Based on 7 reviews and ratings

Clover

30 Ratings
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Score 9.1 out of 100

Based on 30 reviews and ratings

Attribute Ratings

  • Chargent is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

9.6

Chargent

96%
4 Ratings
9.3

Clover

93%
9 Ratings

Likelihood to Renew

Chargent

N/A
0 Ratings
10.0

Clover

100%
1 Rating

Usability

Chargent

N/A
0 Ratings
9.3

Clover

93%
3 Ratings

Support Rating

9.6

Chargent

96%
6 Ratings
6.2

Clover

62%
4 Ratings

Likelihood to Recommend

Chargent

For organisations keen to streamline their payment processes and who use Salesforce, this is a brilliant solution.

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Hayden Whitworth | TrustRadius Reviewer
Hayden Whitworth
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Clover

Clover is well suited for high-volume environments where quality and dependability are paramount. The hardware can scale easily and always looks good on the counter. I have even seen Clover hardware used in small mom-and-pop type stores. The ability to swing the monitor around for signature is really nice. Customers appreciate the ease of use. The stations we have to use nice large bright screens. Not familiar enough with the Clover product line to know if the smaller screen sizes are available for applications where space is a concern.

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Glenn Johnson | TrustRadius Reviewer
Glenn Johnson
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Pros

Chargent

  • Extremely easy to implement + 100% native on salesforce.com.
  • Payment information is on the opportunity level making it easily visible across teams.
  • Payment request feature allows cutomers to pay online via force.com site.
  • Supports recurring payments which allows payment processing to be run on an automated schedule.

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Ahmed Bajwa | TrustRadius Reviewer
Ahmed Bajwa
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Clover

  • Ease of set up with one or multiple locations.
  • Ease of use from day to day functions to reporting to transaction investigations.
  • Simple and adaptable functionality with access to the tablet or the portal.
  • Intuitive back office management portal

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Robert Ford | TrustRadius Reviewer
Robert Ford
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Cons

Chargent

  • Because it is a low fee, you need to do more configuration on your own to get it up and running.

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Anonymous | TrustRadius Reviewer
Verified User
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Clover

  • Customer service could use some improvement.
  • Apps inside the "more tools" app are very unclear.
  • Dashboard is a little difficult to understand.

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Blake Wilson | TrustRadius Reviewer
Blake Wilson
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Pricing Details

Chargent

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Starting Price

—

Chargent Editions & Modules

—
Additional Pricing Details
—

Clover

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Starting Price

$9.95 per month

Clover Editions & Modules

Edition
Subscription$9.951
  1. per month
Additional Pricing Details
—

Usability

Chargent

No score
No answers yet
No answers on this topic

Clover

Clover 9.3
Based on 3 answers
There are numerous aspects to Clover's usability: the usability of their point of sale systems, the usability of their CRM and web dashboards, and the technical side of integrating with other third-party services. All are top tier. Clover's usability is excellent and I have never had a problem figuring out how to use their services at any level. The POS system has a very low barrier to entry and an easy learning curve for newcomers.

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Anonymous | TrustRadius Reviewer
Verified User
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Support Rating

Chargent

Chargent 9.6
Based on 6 answers
They were overwhelmingly easy to deal with and helped us work through some very specific use cases

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Steve Stessman | TrustRadius Reviewer
Steve Stessman
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Clover

Clover 6.2
Based on 4 answers
We rarely have problems, but when we do, they are major and the system becomes unusable. While Customer Support does eventually respond and fix the issue, they can take a long time. If a major problem occurs on a weekend during the dinner rush, it can be catastrophic to sales and customer returns.

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Anonymous | TrustRadius Reviewer
Verified User
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Alternatives Considered

Chargent

Chargent has been better for us as it works within Salesforce and can be mapped into workflow processes and reporting.

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Hayden Whitworth | TrustRadius Reviewer
Hayden Whitworth
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Clover

Clover is great because they have their own equipment, but it would be nice to make it more mobile and use it on an app from anywhere. Sometimes we go to events and have to use Square, which is another great option. For small businesses I would definitely recommend using something like Square because it doesn't have the monthly fees, it is by transaction only.

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Kirsten Rodriguez | TrustRadius Reviewer
Kirsten Rodriguez
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Return on Investment

Chargent

  • Decreased time to collect payments. Payment collection process can be integrated into team workflows, thus incentivizing quicker collection from customers.
  • Increased revenue collection as billing information is easily accessible on the opportunity.
  • Reduced labour needed to process payments. Recurring payments can be automated, payments can be accepted online.

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Ahmed Bajwa | TrustRadius Reviewer
Ahmed Bajwa
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Clover

  • Clover has positively impacted our finances as we regularly purchase from our local shops for meetings or lunches and now we can save money/earn promotions.

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Ashley Beal | TrustRadius Reviewer
Ashley Beal
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