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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chargezoom

    Score8.1 out of 10
    N/AChargezoom helps companies automate and integrate payments. Chargezoom also eliminate manual processes and data entry and creates a customizable payment portal that stores multiple payment details.

    $20

    per month

    SAP Concur

    Score8.3 out of 10
    N/ASAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.

    $7

    per month

    Pricing
    ChargezoomSAP Concur
    Editions & Modules
    Sync in real time
    $20
    per month
    Automate
    $40
    per month
    Enterprise
    59.00+
    per month
    Base
    $7.00
    per report (average price)
    Plus
    $11.00
    Offerings
    Pricing Offerings
    ChargezoomSAP Concur
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ChargezoomSAP Concur
    Considered Both Products
    Chargezoom
    No answer on this topic
    SAP Concur
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    94%
    Would buy again
    732 Answers
    Delivers good value for the price
    No answers on this topic
    95%
    Delivers good value for the price
    586 Answers
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    738 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    93%
    Lived up to sales and marketing promises
    385 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    419 Answers
    Features
    ChargezoomSAP Concur
    Payroll Management
    Comparison of Payroll Management features of Chargezoom and SAP Concur
    Feature
    Chargezoom
    8.4
    1 Ratings
    11% above category average
    SAP Concur
    -
    Ratings
    Pay calculation8.01 Ratings00 Ratings
    Benefit plan administration8.01 Ratings00 Ratings
    Direct deposit files8.01 Ratings00 Ratings
    Salary revision and increment management9.01 Ratings00 Ratings
    Reimbursement management9.01 Ratings00 Ratings
    Customization
    Comparison of Customization features of Chargezoom and SAP Concur
    Feature
    Chargezoom
    8.5
    1 Ratings
    12% above category average
    SAP Concur
    -
    Ratings
    API for custom integration9.01 Ratings00 Ratings
    Plug-ins8.01 Ratings00 Ratings
    Security
    Comparison of Security features of Chargezoom and SAP Concur
    Feature
    Chargezoom
    8.0
    1 Ratings
    2% below category average
    SAP Concur
    -
    Ratings
    Single sign-on capability8.01 Ratings00 Ratings
    Role-based user permissions8.01 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Chargezoom and SAP Concur
    Feature
    Chargezoom
    8.3
    1 Ratings
    6% above category average
    SAP Concur
    -
    Ratings
    Dashboards9.01 Ratings00 Ratings
    Standard reports8.01 Ratings00 Ratings
    Custom reports8.01 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Chargezoom and SAP Concur
    Feature
    Chargezoom
    8.3
    1 Ratings
    8% above category average
    SAP Concur
    -
    Ratings
    Accounts payable8.01 Ratings00 Ratings
    Accounts receivable8.01 Ratings00 Ratings
    Cash management8.01 Ratings00 Ratings
    Bank reconciliation8.01 Ratings00 Ratings
    Expense management8.01 Ratings00 Ratings
    Time tracking8.01 Ratings00 Ratings
    Fixed asset management8.01 Ratings00 Ratings
    Multi-currency support8.01 Ratings00 Ratings
    Multi-division support9.01 Ratings00 Ratings
    Regulations compliance9.01 Ratings00 Ratings
    Electronic tax filing8.01 Ratings00 Ratings
    Self-service portal8.01 Ratings00 Ratings
    Global Financial Support8.01 Ratings00 Ratings
    Primary and Secondary Ledgers8.01 Ratings00 Ratings
    Intercompany Accounting9.01 Ratings00 Ratings
    Localizations9.01 Ratings00 Ratings
    Journals and Reconciliations8.01 Ratings00 Ratings
    Enterprise Accounting9.01 Ratings00 Ratings
    Configurable Accounting8.01 Ratings00 Ratings
    Centralized Rules Framework9.01 Ratings00 Ratings
    Standardized Processes9.01 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of Chargezoom and SAP Concur
    Feature
    Chargezoom
    8.5
    1 Ratings
    15% above category average
    SAP Concur
    -
    Ratings
    Inventory tracking9.01 Ratings00 Ratings
    Automatic reordering8.01 Ratings00 Ratings
    Location management9.01 Ratings00 Ratings
    Manufacturing module8.01 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Chargezoom and SAP Concur
    Feature
    Chargezoom
    8.3
    1 Ratings
    12% above category average
    SAP Concur
    -
    Ratings
    Pricing8.01 Ratings00 Ratings
    Order entry9.01 Ratings00 Ratings
    Credit card processing8.01 Ratings00 Ratings
    Cost of goods sold8.01 Ratings00 Ratings
    Order Orchestration8.01 Ratings00 Ratings
    End-to-end order visibility8.01 Ratings00 Ratings
    Order exception Resolution9.01 Ratings00 Ratings
    Expense Management
    Comparison of Expense Management features of Chargezoom and SAP Concur
    Feature
    Chargezoom
    -
    Ratings
    SAP Concur
    8.4
    565 Ratings
    1% above category average
    Employee Expense Reporting00 Ratings8.4557 Ratings
    Corporate Card Reconciliation00 Ratings8.3421 Ratings
    Payment Management
    Comparison of Payment Management features of Chargezoom and SAP Concur
    Feature
    Chargezoom
    -
    Ratings
    SAP Concur
    8.2
    496 Ratings
    2% above category average
    Customizable Approval Policies00 Ratings8.2435 Ratings
    Financial Document Management00 Ratings8.5370 Ratings
    Payment Status Tracking00 Ratings8.6430 Ratings
    Payment Audit Trail00 Ratings8.3401 Ratings
    Duplicate Bill Detection00 Ratings7.6359 Ratings
    Advanced OCR00 Ratings8.2313 Ratings
    Electronic Funds Transfer00 Ratings8.4288 Ratings
    Best Alternatives
    ChargezoomSAP Concur
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    Brex
    Score9 out of 10
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    Expensify
    Score9 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score5.4 out of 10
    Emburse Expense Enterprise (formerly Chrome River)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ChargezoomSAP Concur
    Likelihood to Recommend
    8.0
    (1 ratings)
    8.3
    (1015 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.4
    (48 ratings)
    Usability
    -
    (0 ratings)
    8.2
    (245 ratings)
    Availability
    -
    (0 ratings)
    8.3
    (16 ratings)
    Performance
    -
    (0 ratings)
    6.8
    (13 ratings)
    Support Rating
    -
    (0 ratings)
    7.8
    (45 ratings)
    In-Person Training
    -
    (0 ratings)
    5.9
    (7 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.9
    (16 ratings)
    Configurability
    -
    (0 ratings)
    8.1
    (10 ratings)
    Ease of integration
    -
    (0 ratings)
    8.1
    (63 ratings)
    Product Scalability
    -
    (0 ratings)
    8.9
    (62 ratings)
    Vendor post-sale
    -
    (0 ratings)
    6.0
    (9 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    5.6
    (10 ratings)
    User Testimonials
    ChargezoomSAP Concur
    Likelihood to Recommend
    Chargezoom
    Chargezoom is a tool that offers automated solutions powered by machine learning to enable trusted data throughout the organization, it is a solution that I like because it has the power to provide quality service with options that allow us to minimize the risk of sensitive data , comply with data privacy regulations, manage data governance and quality safely and easily.
    Incentivized
    Read full review
    SAP Concur
    Most other products don't offer solutions for US statutory compliance. Concur handles it natively by localizing legal requirements and VAT reclamation. Another key benefit is that it enforces formal authorizations before an employee can even book a ticket. It can also enforce strict spending caps and mandatory justification for specific fields.
    Incentivized
    Read full review
    Pros
    Chargezoom
    • Chargezoom is a data management platform that works securely, simply and efficiently by creating an understanding of our data assets by simplifying data privacy compliance. It is a tool that works extremely well with features and functions that fit our needs.
    Incentivized
    Read full review
    SAP Concur
    • Self service and easy to navigate
    • Available on all mobile devices
    • Provides travel options such as airlines for the destination with several options
    • Automatically define check in and check out dates and time for hotels
    • Reminds users to book other travel related activities
    Incentivized
    Read full review
    Cons
    Chargezoom
    • Chargezoom helps my organization automate compliance with data privacy regulations, persistently tracks and manages all data across the organization making privacy compliance easy and reliable across all data, sources and locations. Data privacy compliance is an important measure we take at my organization to comply with data protection laws and regulations by protecting people and taking control of the information that is used and shared.
    Incentivized
    Read full review
    SAP Concur
    • It is not very straightforward on how to add in loyalty programs. I've had several instances where my loyalty programs don't carry through with my booking
    • Expense reports are tedious to build, especially when you have several expenses to enter from a company trip
    • The new AI functions for reading uploaded receipts has never worked for me, requiring me to do it manually anyways
    Incentivized
    Read full review
    Likelihood to Renew
    Chargezoom
    No answers on this topic
    SAP Concur
    Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
    Incentivized
    Read full review
    Usability
    Chargezoom
    No answers on this topic
    SAP Concur
    I think it is very easy to use, especially once you are acquainted with it. I think the UX could be improved so some things, like accessing old reports, are more intuitive once you learn it though it is not difficult to replicate.
    Incentivized
    Read full review
    Reliability and Availability
    Chargezoom
    No answers on this topic
    SAP Concur
    In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
    We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

    While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
    Incentivized
    Read full review
    Performance
    Chargezoom
    No answers on this topic
    SAP Concur
    Performance-wise, it's good, loads pages quickly, and reports are highly accurate and easy to understand. Also, we can generate custom reports as needed, and we have integrated with a few other apps, and we have not seen any downgrade in performance.
    Incentivized
    Read full review
    Support Rating
    Chargezoom
    No answers on this topic
    SAP Concur
    I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
    Incentivized
    Read full review
    In-Person Training
    Chargezoom
    No answers on this topic
    SAP Concur
    My Seniors were the ones who taught me about Concur. Concur Support team has sent me training links and answered me in their tickets too. Usually they are helpful and knows their stuff. There are times when webex meetings is conducted for reporting training. They were very patient and took down all the details from me.
    Incentivized
    Read full review
    Online Training
    Chargezoom
    No answers on this topic
    SAP Concur
    The person on the online training was very through and helped us with all questions. The trainer was excellent—very knowledgeable, engaging, and easy to understand. If you'd like, I can tailor it for a formal evaluation or add specific strengths
    Incentivized
    Read full review
    Implementation Rating
    Chargezoom
    No answers on this topic
    SAP Concur
    There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area. A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
    Incentivized
    Read full review
    Alternatives Considered
    Chargezoom
    Select Chargezoom because it is of great help in my organization for helping us to know the critical data elements, data risks, compliance and quality classification and organization easily and securely all data with confidential tracking with wonderful plans that motivate users to move forward and obtain great results from start to finish.
    Incentivized
    Read full review
    SAP Concur
    Expensify and Zoho Expense work for small and mid-size businesses. Big multinationals do not receive benefits from the apps. Coupa is good as a solution for organizations with non-SAP leading systems. If you plan to use SAP ERP as the main/lending system then SAP Concur is the best solution, mainly for its native integration with SAP ecosystem.
    Incentivized
    Read full review
    Scalability
    Chargezoom
    No answers on this topic
    SAP Concur
    This program has been very helpful, user friendly and has been a great asset to use to assist with time management. Not only are leadership involved with using this program but all staff as well. This is also a great way to hold each accountable. Easy startup with not many means for hands on training
    Incentivized
    Read full review
    Return on Investment
    Chargezoom
    • Chargezoom is a service that solves data challenges, allowing data to be discovered safely and easily. It is a platform that works perfectly, adjusting to any need, it is flexible, easy to configure and the results it offers are wonderful.
    Incentivized
    Read full review
    SAP Concur
    • It makes the entire process of expense management crystal clear and thus helps in maintaining the trust of the employees, and thereby having good rapport of the company among the employees.
    • It helps in detecting the duplicate bills, thereby saving lots of money of the company.
    • It also helps in payment audits and thereby it helps in improving the overall process.
    Incentivized
    Read full review
    ScreenShots

    SAP Concur Screenshots

    Screenshot of a picture of a receipt snapped from a smartphoneScreenshot of analytics from SAP ConcurScreenshot of the integrated travel and expense applicationScreenshot of the SAP Concur mobile app