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Top Rated
92 Ratings
Chartbeat
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Top Rated
92 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.1 out of 100
Based on 92 reviews and ratings
Mixpanel
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172 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 172 reviews and ratings
Attribute Ratings
- Chartbeat is rated higher in 2 areas: Likelihood to Recommend, Support Rating
- Mixpanel is rated higher in 1 area: Usability
- Chartbeat and Mixpanel are tied in 1 area: Likelihood to Renew
Likelihood to Recommend

9.1
Chartbeat
91%
54 Ratings

8.1
Mixpanel
81%
52 Ratings
Likelihood to Renew

10.0
Chartbeat
100%
5 Ratings

10.0
Mixpanel
100%
13 Ratings
Usability

8.7
Chartbeat
87%
45 Ratings

9.0
Mixpanel
90%
1 Rating
Support Rating

8.0
Chartbeat
80%
11 Ratings

1.7
Mixpanel
17%
15 Ratings
Online Training

Chartbeat
N/A
0 Ratings

8.0
Mixpanel
80%
2 Ratings
Implementation Rating

Chartbeat
N/A
0 Ratings

8.9
Mixpanel
89%
6 Ratings
Likelihood to Recommend
Chartbeat
If you are looking for a tool that tracks traffic, content performance, author performance, and reader retention with a relatively simple interface and gleaming graphics then this is for you. Trickier things like report generation are made much more seamless now, and except for some friction in the sidebar navigation –– I find it to be a pretty flawless tool that I would recommend to friends or others in the media field. It's just a basic necessity to understand content these days, so Chartbeat is a great tool at that!
Sustainability Reporter
WWDOnline Media, 501-1000 employees
Mixpanel
As a worker in the sales area, I see closely how complex it can be to evaluate the commercial funnel and Mixpanel has been an indispensable guide to prioritize above all what customers expect to receive from our company, and thus be able to determine the main service we offer. Without a doubt, Mixpanel has special functions to be the one that guides the route and marks the objectives much more clearly.
Sales Manager
Safe Travel CartagenaLeisure, Travel & Tourism, 51-200 employees
Pros
Chartbeat
- Provides easy at-a-glance look at what people are reading right now
- Heads-up Display allows you to make sure the homepage is showing the content people want to read
- Headline testing tool provides fascinating insight into what makes people read a story and improves headline-writing ability

Verified User
Professional in Other
Newspapers Company, 1001-5000 employeesMixpanel
- Mixpanel is a daily use application for everyone in my organization; it helps us have a better flow of information and interaction between work teams.
- The user interface of this platform is simple and has a wide variety of functions and resources to help us work in the most organized way, have better team coordination, and keep efficiency high.
- I love that it is so easy to program our calendar to our liking, so we can prioritize our activities and know what is pending, and the best thing is that I can update the calendar if necessary.
- The chat function is great to improve the interaction between colleagues and share work schedules and any information with third parties.
Chief of Staff
Andreessen HorowitzVenture Capital & Private Equity, 51-200 employees
Cons
Chartbeat
- Source of traffic needs improvement. Search and social make sense, but "internal" and "links" is a grey area. It would be helpful to define those with an organization and provide an information icon so users can easily remember what each of those buckets is tracking.
- More ways to customize the real-time board. For example, with video content, that's great that I can see a user has started a video, but what is the completion rate, was that only on O&O or can that track Facebook, too?
- Would like to see demo (age) information included as a way to slice the data so I can see what's working with my older and younger demo.

Verified User
Director in Other
Publishing Company, 1001-5000 employeesMixpanel
- Mixpanel requires an explicit setting of events from your app. This means you need to be very thoughtful in the design of your events because missing one means you aren't collecting any data from it. Inserting it into the process later on then brings challenges in tracking when certain events came online.
- A tool like Mixpanel comes packed with features that sometimes are harder to discover. It's very easy to get sucked into one part of its toolset and not be aware of other tools which may be very useful.
Co-Founder, CTO and Product Lead
SixPlusHospitality, 11-50 employees
Pricing Details
Chartbeat
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Chartbeat Editions & Modules
—
Additional Pricing Details
—Mixpanel
General
Free Trial
—Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0 per month
Mixpanel Editions & Modules
Edition
Free | $01 |
---|---|
Growth | $171 |
Enterprise | Contact sales |
- per month
- none
Additional Pricing Details
Mixpanel uses MTU (Monthly Tracked User) pricing, which is designed to scale with your company. MTUs are roughly equivalent to the number of unique visitors on your product and each user is counted once per month, even if they use multiple devices. If Events based pricing makes more sense for your business, reach out to us and we can work with you!Likelihood to Renew
Chartbeat
Chartbeat 10.0
Based on 5 answers
I gave Chartbeat a 5 for a renewal rating, because, while it delivers clear and understandable content, Google Analytics also provides many of the same features for free. For a small to medium website, I believe it would be more cost effective to use Google Analytics. A website with a high amount of traffic, however, could merit spending the money on Chartbeat to maximize their potential.

Verified User
Contributor in Other
Writing and Editing Company, 1-10 employeesMixpanel
Mixpanel 10.0
Based on 13 answers
It's not an all encompassing solution like Google Analytics tries to be, but MixPanel offers much easier to use and understandable data insights. That's valuable when juggling many responsibilities as startup life demands, so a renewal would be easily justified.

Verified User
General Manager in Product Management
Internet Company, 11-50 employeesUsability
Chartbeat
Chartbeat 8.7
Based on 45 answers
It's easy to use and understand, which can't be said for all data-tracking sites that I've used in the past. It's easy for me to navigate and I didn't need to Google anything in order to find what I needed

Verified User
Team Lead in Other
Media Production Company, 1-10 employeesMixpanel
Mixpanel 9.0
Based on 1 answer
great, slick and clean interface

Verified User
Manager in Marketing
Internet Company, 1-10 employeesSupport Rating
Chartbeat
Chartbeat 8.0
Based on 11 answers
I have had limited experience of support for Chartbeat but whenever I have needed help it has been there. Recently there was an issue of seeing different forms of data in real time - app and otherwise effectively, and the issue was being clearly dealt with and communicated back to us.
Editor
Birmingham MailNewspapers, 51-200 employees
Mixpanel
Mixpanel 1.7
Based on 15 answers
We have only ever had to use their support once, when we were setting up the account, but their responses were prompt and the solutions were well documented. The people who solved our issues were helpful, even to non-tech people.
CEO (Chief Executive Officer)
AdvensureComputer Software, 1-10 employees
Online Training
Chartbeat
No score
No answers yet
No answers on this topic
Mixpanel
Mixpanel 8.0
Based on 2 answers
Mixpanel has a great resource about their product, with videos on how to use it and real world examples from other companies on how they integrate Mixpanel into their business processes.
Conversion Optimization Manager
New Relic, Inc.201-500 employees
Implementation Rating
Chartbeat
No score
No answers yet
No answers on this topic
Mixpanel
Mixpanel 8.9
Based on 6 answers
Again, somewhat annoying to be charged based on data points when many other analytics providers have one flat fee. Implementation was good, but I might have tracked a few more detailed points if I had the option.

Verified User
Analyst in Other
Computer Games Company, 51-200 employeesAlternatives Considered
Chartbeat
Chartbeat really remains the gold standard in the tracking, measurement and display of realtime engagement metrics. If your site has sufficient audience benefit from immediate changes in content programming, display and design, it's a great tool with a highly refined and intuitive user experience. Plus, it's API allows for broad integration.
Director
Tribune PublishingNewspapers, 1001-5000 employees
Mixpanel
Although the likes of Google Analytics and Adobe Analytics are very powerful, but Mixpanel provides certain features and the ease of use which is making it east for adoption especially amongst product mangers, marketing managers, growth hackers apart from hard core data analysts. Features like correlation make it further easier to identify what causes which metrics to move.

Verified User
Program Manager in Product Management
Entertainment Company, 1-10 employeesReturn on Investment
Chartbeat
- I do not have access to the financial arrangements in place, but I would view Chartbeat as a key tool for the company with significant advantages over other analytical software.
- Continued enhancement of the product, for instance picture previewer, would provide additional value to the service.

Verified User
Professional in Other
Online Media Company, 5001-10,000 employeesMixpanel
- Great visibility on product usage for both tech and non-technical team members
- Free version lasted me a long time and was great for testing it out
- Business plan was worth the spend based on the value the entire team got from the reports

Verified User
Director in Marketing
Computer Software Company, 11-50 employees