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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chatter (discontinued)

    Score9.3 out of 10
    N/AChatter was a collaboration platform with integration into the business process and the ability to conduct actions like approving expense reports and creating support cases from the activity feed itself. It was acquired by Salesforce and is currently discontinued.N/A

    OneDrive

    Score7.6 out of 10
    N/AOneDrive from Microsoft is a cloud storage and file syncing service.

    $5

    per month

    Pricing
    Chatter (discontinued)OneDrive
    Editions & Modules
    No answers on this topic
    OneDrive for Business Plan 1
    $5.00
    Per Month (Annual Commitment)
    Microsoft 365 Business Basic
    $5.00
    Per Month (Annual Commitment)
    OneDrive for Business Plan 2
    $10.00
    Per Month (Annual Commitment)
    Microsoft 365 Business Standard
    $12.50
    Per Month (Annual Commitment)
    Offerings
    Pricing Offerings
    Chatter (discontinued)OneDrive
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—OneDrive can be purchased as a standalone tool, or as part of a Microsoft 365's business suite.
    More Pricing Information
    Community Pulse
    Chatter (discontinued)OneDrive
    Considered Both Products
    Discontinued Products
    Chose Chatter (discontinued)
    We also use Teams. Chatter is very helpful in that I can directly tag any object in our CRM. Instead of taking email requests for admin needs, I have added a Chatter process builder that helps me manage requests. If the case calls for a report to be made, I am able to tag the …
    Incentivized
    Chose Chatter (discontinued)

    Chatter is superior to IBM Connections because it has private messaging, a cleaner UI, and polls. Also, the nomenclature of Chatter is easier to understand than that of IBM Connections, which is too "techy" for the layman.

    Chatter is on par with Microsoft Yammer as they are …

    Incentivized
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    19 Answers
    87%
    Would buy again
    47 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    15 Answers
    90%
    Delivers good value for the price
    44 Answers
    Happy with the feature set
    81%
    Happy with the feature set
    17 Answers
    87%
    Happy with the feature set
    47 Answers
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    11 Answers
    92%
    Lived up to sales and marketing promises
    33 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    12 Answers
    90%
    Implementation went as expected
    36 Answers
    Features
    Chatter (discontinued)OneDrive
    Project Management
    Comparison of Project Management features of Chatter (discontinued) and OneDrive
    Feature
    Chatter (discontinued)
    8.3
    52 Ratings
    7% above category average
    OneDrive
    -
    Ratings
    Task Management8.836 Ratings00 Ratings
    Gantt Charts8.019 Ratings00 Ratings
    Scheduling7.930 Ratings00 Ratings
    Workflow Automation8.932 Ratings00 Ratings
    Mobile Access8.049 Ratings00 Ratings
    Search7.944 Ratings00 Ratings
    Visual planning tools8.833 Ratings00 Ratings
    Communication
    Comparison of Communication features of Chatter (discontinued) and OneDrive
    Feature
    Chatter (discontinued)
    8.4
    54 Ratings
    5% above category average
    OneDrive
    -
    Ratings
    Chat9.050 Ratings00 Ratings
    Notifications7.153 Ratings00 Ratings
    Discussions8.151 Ratings00 Ratings
    Surveys8.034 Ratings00 Ratings
    Internal knowledgebase8.036 Ratings00 Ratings
    Integrates with GoToMeeting9.013 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts8.920 Ratings00 Ratings
    Integrates with Outlook9.023 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Chatter (discontinued) and OneDrive
    Feature
    Chatter (discontinued)
    8.5
    48 Ratings
    5% above category average
    OneDrive
    7.2
    119 Ratings
    15% below category average
    Versioning8.828 Ratings7.795 Ratings
    Video files8.833 Ratings6.5106 Ratings
    Audio files7.930 Ratings6.5100 Ratings
    Document collaboration8.941 Ratings8.5113 Ratings
    Access control8.034 Ratings6.7114 Ratings
    Advanced security features8.929 Ratings00 Ratings
    Integrates with Google Drive9.018 Ratings00 Ratings
    Device sync8.027 Ratings7.7117 Ratings
    File search00 Ratings7.0119 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Chatter (discontinued) and OneDrive
    Feature
    Chatter (discontinued)
    -
    Ratings
    OneDrive
    7.3
    113 Ratings
    17% below category average
    User and role management00 Ratings7.1101 Ratings
    File organization00 Ratings7.8113 Ratings
    Device management00 Ratings7.196 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Chatter (discontinued) and OneDrive
    Feature
    Chatter (discontinued)
    -
    Ratings
    OneDrive
    8.2
    116 Ratings
    6% below category average
    Performance00 Ratings8.8115 Ratings
    Reliability00 Ratings8.4116 Ratings
    Storage Reports00 Ratings7.589 Ratings
    Best Alternatives
    Chatter (discontinued)OneDrive
    Small Businesses
    Flock
    Score9.5 out of 10
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Apple iCloud
    Score8.4 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    ownCloud
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Chatter (discontinued)OneDrive
    Likelihood to Recommend
    9.0
    (56 ratings)
    6.1
    (119 ratings)
    Likelihood to Renew
    8.1
    (2 ratings)
    6.0
    (6 ratings)
    Usability
    7.3
    (7 ratings)
    6.6
    (18 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    7.6
    (27 ratings)
    8.0
    (36 ratings)
    User Testimonials
    Chatter (discontinued)OneDrive
    Likelihood to Recommend
    Discontinued Products
    [Chatter] is the tool that makes our relations
    stronger. It provides advanced ways of communication. I have trained my many
    team members because of the easy features and functions of this tool, It is very user-friendly. Give it a try if you want to improve your relations with your
    customers. It will surely enhance the productivity of your organization.
    Incentivized
    Read full review
    Microsoft
    I can speak from my own experience: in cases where workstations are switched every year or so, one drive makes it very simple to keep things synced, even for very large files. This is even true for large files (such as video or CAD files) that are enormous.
    Read full review
    Pros
    Discontinued Products
    • Chatter provides us with a live internal conversation for all to see without the noise that other mediums have i.e. e-mail.
    • One of the main features that really works well is the 'Groups' that you can join. We have multiple groups set up to not only distribute procedural changes and communicate news etc, but also have conversations around upcoming tasks in the months ahead.
    • Chatter works really well in instances where we need to look over historical conversations that have been had and the sentiment of those conversations with our shareholders, often using hashtags.
    Incentivized
    Read full review
    Microsoft
    • Allows for easy organization of documents
    • Secures files separate from general documentation
    • Allows for documents to be collaborated on in live real time with multiple editors accessing the same copy
    • Provides online access across the globe to resources for teams development and project needs
    Read full review
    Cons
    Discontinued Products
    • Groups does not have the private messaging functionality. Since most collaboration takes place in Groups, private messaging would allow for relevant conversations to be contained and not reside separately.
    • On a Group index page, there are two boxes for Information and Description. These content types seem redundant. You could replace both with a content type called About the Group. There could also be another box listing the Owners for quick reference.
    • On the main index page, the newsfeed has the same look and feel of most social platforms like Facebook, LinkedIn, Jive, IBM Connections, SharePoint. There could be an alternate display of tiles that shows People you interact with most frequently, Files you access most often, most recent Topics, etc. The display could be something like Delve in Microsoft Office 365.
    • On the main index page in the right rail, it would be useful to have the ability to incorporate RSS feeds to gather outside content. Many departments heavily leverage RSS feeds to compile competitive intelligence and cultivate general awareness.
    • For user profiles, can we combine Feed and Overview into one consolidated view? It would save users a click to find relevant information about the person. Also, the Contact module should also have the person's phone number for convenience.
    • The Files feature does not allow for real-time, concurrent document editing. You have to download the document, make your edits, save, and then upload a new version, which only allows for one editor at a time.
    Incentivized
    Read full review
    Microsoft
    • Some functions and apps are not available to all countries/regions
    • The one drive app takes too much space in mobile devices
    • The apps for mobile devices lack some tools, like the option to search templates
    • It could allow to manually plan when to sync, specially photos, which take long times to sync
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    Chatter can fulfill at least 85-90% of our business requirements in an easy-to-use platform. Usability is a key requirement and we have had our share of bad usability experiences. In our experience, even the most novice users were able to pick up Chatter in a relatively short amount of time with little/no assistance.
    Incentivized
    Read full review
    Microsoft
    I like Box better. If you sign into Microsoft using a personal account, be EXTREMELY careful. All of your downloads could suddenly be available to your entire company, and that is incredibly embarrassing. Did that happen to me? Not going to say, but just always check which MS account you sign into.
    Incentivized
    Read full review
    Usability
    Discontinued Products
    It is easy to use but the impact of it feels like it is a bit antiquated. It does not feel collaborative and real time. Chatter is more akin to email versus Slack or Hangouts where it feels like problems are being solved as you are communicating.
    Incentivized
    Read full review
    Microsoft
    Using OneDrive is very intuitive and has been improved over the years. It's just like using native file management on either your Mac or PC. It's drag and drop functionality is easy and it clearly shows when files are uploaded to the cloud or if there are errors
    Incentivized
    Read full review
    Performance
    Discontinued Products
    No answers on this topic
    Microsoft
    It has a good performance, the pages load normally, access to the files, management, reports, everything is working well. With regard to integration with other systems, we have not done so yet.
    Read full review
    Support Rating
    Discontinued Products
    If I ever came to a situation where i needed help they do a very good job of getting back to us quickly to explain our error or why we are not seeing something. The support is quick to help provide groups or teams if you seek. Fortunately it is user friendly so I rarely need support
    Incentivized
    Read full review
    Microsoft
    It's a Microsoft product so there is a wealth of information online both from Microsoft directly and from millions of users but as a corporate user we also have access to direct Microsoft support through a variety of avenues (phone, email, etc.). This makes finding answers to issues more accessible, however, it does also mean that any new feature requests will get buried.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    Skype is used more for audio calls. Chatter is used to track updates on items of interest in Salesforce. Chatter is deeply integrated with other Salesforce products. No other competing products come close. Slack is a traditional project management tool. So it does not compete with Chatter. Because of its close integration with Salesforce, it is a unique tool for Salesforce users.
    Incentivized
    Read full review
    Microsoft
    Box is another file-sharing application that is very similar to OneDrive. Box falls short of OneDrive in its syncing capabilities. OneDrive is very quick with syncing so you never have to be concerned that you are not using the most up-to-date materials. Box was always a bit delayed and did not always accurately sync across systems. OneDrive benefits from being backed by Microsoft, so you expect the connection across applications that it allows. OneDrive also provides consistency for use and intuitive understanding because of that Microsoft consistency. I'd prefer OneDrive over Box.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Chatter has closed deals faster, and brought us in revenue at a quicker rate in turn.
    • Chatter has left some things undone simply because people didn't see it and it has cost us a few deals.
    • Overall, Chatter has brought us a cleaner, more efficient Salesforce process and brought in revenue because of organization.
    Incentivized
    Read full review
    Microsoft
    • OneDrive allows us to save much time on creating and archiving backup copies of our data. Microsoft gives a guarantee on the possibility of recovery of files or folders even from 30 days ago. It provides a great comfort of work.
    Incentivized
    Read full review
    ScreenShots