What users are saying about
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Top Rated
316 Ratings

Chorus.ai

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Top Rated
316 Ratings
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Score 8.8 out of 100
56 Ratings
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Score 6.9 out of 100

Likelihood to Recommend

Chorus.ai

I believe that it is better suited to Exchange Online or Google rather an on-premises mail servers. As a security company, we have stringent requirements around data privacy especially when engaging with prospects. It was a challenge getting internal alignment and approval of the technology, but now that it's in, we are pleased that we made the effort.
Giulio Magni | TrustRadius Reviewer

Terminus ABM Platform

If you're looking for a display advertising option, then Terminus is one of the major players - for better or worse. They source intent data from a third party (Bombora, I believe) so you have some targeting options available to you beyond company and position within. Advertising costs are in addition to the base contract price for their service so that's something to keep in mind if you're trying to work within a smaller budget. Since this is display advertising, the billing method is CPM (cost per thousand impressions). Their ad network does include the option to do Sponsored Posts with LinkedIn (although you can do that on your own honestly).
Justin Roodman | TrustRadius Reviewer

Pros

Chorus.ai

  • Very smart AI is able to easily identify key words.
  • Don't love the monologue rating as with certain roles there are explanations that are required and feels like it dings us when giving product demos or explaining a specific service or support piece.
  • Easy to tag managers and see comments and suggestions.
Anonymous | TrustRadius Reviewer

Terminus ABM Platform

  • Event Announcements. We use Sigstr to promote hosted and co-hosted events. Email recipients can click on the Sigstr to register for the event itself. By promoting events through Sigstr we have been able to increase event registration and attendance.
  • Content Sharing. New blog post, webinar, presentation, infographic... you name it, you can use Sigstr to promote it. Furthermore, you can personalize the content to target different audiences based of the sender group. Example: customer content Sigstr belongs to support, while marketing new business content belongs to sales.
  • Announcements. Product enhancements, Company news etc. You can use Sigstr to promote general announcements relevant to the audience.
Rachel Green | TrustRadius Reviewer

Cons

Chorus.ai

  • Honestly as an AM I love it. Maybe more prompts for new users based on their role.
  • More integrations to larger partners, Slack, etc.
  • Maybe a way to build a database and send me alerts of calls that relate to my job based on.... not sure what factors, but for me... New products that we are launching and how my team is pitching them.
Anonymous | TrustRadius Reviewer

Terminus ABM Platform

  • They recently purchased some new solutions that are being integrated into the platform so once that is completed it will be a much more robust solution.
  • I think updating what is considered high value vs brand awareness on the spike report could be a little more seamless.
  • For Salesforce integration, Terminus information unfortunately doesn't pull in historically, it just shows what has happened since the integration started. I think it's unfortunate because that historical data tells us a lot.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Chorus.ai

Chorus.ai 6.7
Based on 4 answers
It's hard for me to give anything more than a 5 at this point. The primary reason is that we have only used it for a few months and I'm still getting a feel for the level of value it provides both to me and the team. In 4 or 5 months I'll have a better understanding of its value long term
Robert Peterson III | TrustRadius Reviewer

Terminus ABM Platform

Terminus ABM Platform 7.0
Based on 1 answer
Brightfunnel is a very useful tool but can only be used to the fullest if your data is there. It is hard for organizations with bad data to fully utilize its abilities.
Anonymous | TrustRadius Reviewer

Usability

Chorus.ai

Chorus.ai 7.3
Based on 3 answers
Chorus has a great user experience. It is very easy to navigate and figure out. You do not need anyone to walk you through the usage and process as it is very easy to determine on your own, even if you are not a technologically savvy person. It is very easy to use in a variety of settings and the organizational structure makes it even easier to navigate.
Anonymous | TrustRadius Reviewer

Terminus ABM Platform

No score
No answers yet
No answers on this topic

Support Rating

Chorus.ai

Chorus.ai 8.6
Based on 4 answers
I personally have not had too many major issues with Chorus, but the times that I have reached out to their customer support team I have always received great responses in a very timely manner. Their support team is trained in a very polite way and cares about resolving your issue. They are knowledgeable and helpful and the customer service line does not take long to connect to a real individual.
Anonymous | TrustRadius Reviewer

Terminus ABM Platform

No score
No answers yet
No answers on this topic

Implementation Rating

Chorus.ai

Chorus.ai 7.3
Based on 2 answers
Like I noted in the other category, it has been smooth for the most part. But we really do enjoy the hard work of our CSM and everything he has been able to provide us in terms of support.
Robert Peterson III | TrustRadius Reviewer

Terminus ABM Platform

No score
No answers yet
No answers on this topic

Alternatives Considered

Chorus.ai

I personally did not select Chorus, but it does a great job! I used to use Gong at my previous company, and I liked that too. I have found that Chorus' transcript tool does a better job of translating the script of the call
Anonymous | TrustRadius Reviewer

Terminus ABM Platform

Sendoso and Terminus are alike in that they both work to add "personalization" into Marketing. However, they are not competitors per-say. Sendoso personalizes the physical interactions (direct mail) while Terminus works on the digital landscape. I would say Terminus more competes with SEO or SEM, in which a user of Terminus is experiencing much less wasted dollars than that of SEM or SEO
Anonymous | TrustRadius Reviewer

Return on Investment

Chorus.ai

  • While difficult to quantify, Chorus has allowed us to get competitive insights and help inform our product strategy, which invariably wins us more deals.
  • By doing "tape reviews" with the broader teams, we're able to scale best practices and provide actionable feedback for reps, concretely improving their performances.
Anonymous | TrustRadius Reviewer

Terminus ABM Platform

  • We are in the early stages of implementing Terminus' engagement metrics into actions and it difficult to evaluate the long term ROI.
  • I believe that the ROI will be substantial but hard to qualify as we retarget our marketing investments towards plays that have a better yield.
  • It certainly would be hard to return to a pre-Terminus based marketing program, which I think is a good indicator of its utility.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Chorus.ai

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Terminus ABM Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

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