TrustRadius: an HG Insights company

Chrome Remote Desktop vs. Ivanti Autonomous Endpoint Management

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chrome Remote Desktop

    Score8.5 out of 10
    N/AChrome Remote Desktop from Google is a cross-platform remote administration and remote desktop tool that requires the Chrome browser and an extension. It is free to use.

    $0

    Ivanti Autonomous Endpoint Management

    Score7.4 out of 10
    N/AIvanti Autonomous Endpoint Management (AEM) is an enterprise endpoint-operations solution built on the Ivanti Neurons platform. It combines unified endpoint management (UEM)—centralized management of desktops, mobile devices, and other endpoints—with digital employee experience monitoring, asset discovery, security controls, and automated remediation. Ivanti positions AEM as a broader solution layer that brings UEM, digital employee experience, and security capabilities together rather than as a…N/A
    Pricing
    Chrome Remote DesktopIvanti Autonomous Endpoint Management
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Chrome Remote DesktopIvanti Autonomous Endpoint Management
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    Chrome Remote DesktopIvanti Autonomous Endpoint Management
    Considered Both Products
    Google
    No answer on this topic
    Ivanti
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    12 Answers
    83%
    Would buy again
    30 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    12 Answers
    91%
    Delivers good value for the price
    31 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    11 Answers
    83%
    Happy with the feature set
    30 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    82%
    Lived up to sales and marketing promises
    23 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    80%
    Implementation went as expected
    24 Answers
    Features
    Chrome Remote DesktopIvanti Autonomous Endpoint Management
    Remote Administration
    Comparison of Remote Administration features of Chrome Remote Desktop and Ivanti Autonomous Endpoint Management
    Feature
    Chrome Remote Desktop
    8.3
    21 Ratings
    5% above category average
    Ivanti Autonomous Endpoint Management
    -
    Ratings
    Screen sharing6.720 Ratings00 Ratings
    File transfer7.611 Ratings00 Ratings
    Instant message7.06 Ratings00 Ratings
    Secure remote access with Smart Card authentication9.03 Ratings00 Ratings
    Access to sleeping/powered-off computers9.610 Ratings00 Ratings
    Over-the-Internet remote session9.221 Ratings00 Ratings
    Initiate remote control from mobile8.017 Ratings00 Ratings
    Remote management of servers & workstations9.319 Ratings00 Ratings
    Remote Active Directory® management7.05 Ratings00 Ratings
    Centralized management dashboard9.08 Ratings00 Ratings
    Session record9.05 Ratings00 Ratings
    Annotations9.04 Ratings00 Ratings
    Monitoring and Alerts9.04 Ratings00 Ratings
    Multi-platform remote control7.015 Ratings00 Ratings
    Best Alternatives
    Chrome Remote DesktopIvanti Autonomous Endpoint Management
    Small Businesses
    N-able Take Control
    Score7.2 out of 10
    Avast CloudCare
    Score10 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9.6 out of 10
    Action1
    Score9.6 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    ManageEngine Endpoint Central
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Chrome Remote DesktopIvanti Autonomous Endpoint Management
    Likelihood to Recommend
    9.5
    (21 ratings)
    7.0
    (115 ratings)
    Likelihood to Renew
    7.0
    (2 ratings)
    8.0
    (19 ratings)
    Usability
    8.9
    (7 ratings)
    7.2
    (22 ratings)
    Support Rating
    3.8
    (7 ratings)
    8.2
    (11 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Chrome Remote DesktopIvanti Autonomous Endpoint Management
    Likelihood to Recommend
    Google
    It is well suited in cases where your company/organization is looking for a low/no cost remote desktop solution, or is looking for something that can be used by most anyone right away. Most organizations don't want things to be too complex, especially with a remote desktop solution, which is generally not very complex software to begin with. It would be less appropriate in cases where the company/organization has already purchased licensing for a commercial product, and/or has been heavily using a commercial product for some time.
    Incentivized
    Read full review
    Ivanti
    I think that Ivanti Autonomous Endpoint Management can be well suited to most scenarios for patch management. The different options with Ring Deployments allow for rolling out patches in any number of circumstances. Typical monthly, weekly, daily, zero day response, etc. There is some lack of control over how to wrap up a deployment. What I mean is that in a scenario where we need extremely controlled rollouts, some of the features do not align well. For our organization, we would ideally evaluate patches that come out each Patch Tuesday. Select those patches for deployment, deploy those to our test servers over 3 days, wait 2 days, then deploy to production for 3 days. While we have plenty of control over the initial deployment, we have no clean way to say "after these 3 days, no longer deploy the patch". In our specific scenario, we sacrifice process to align with the tool's capabilities.
    Incentivized
    Read full review
    Pros
    Google
    • Unlike Microsoft's Remote Desktop, this program is the same across platforms, which is helpful for users.
    • This program also allows direct control over the desktop (like TeamViewer) and doesn't give you a simulated log on (like Remote Desktop). This is advantageous for seeing exactly what's on the screen but can make it a little laggy.
    • The interface is very nice and clear once it's set up. It's obvious which computer is which and it's just a couple of clicks from opening the program to a connection.
    • The mobile app is also really really well done.
    Incentivized
    Read full review
    Ivanti
    • Ivanti Autonomous Endpoint Management is light weight and easy to install
    • Ivanti Autonomous Endpoint Management allows the user to defer a required restart. Allowing them to restart their machine at a time that's more convenient for them.
    • Comparatively, Ivanti Autonomous Endpoint Management is a budget friendly solution.
    Incentivized
    Read full review
    Cons
    Google
    • More fluid video rendering. Does a good job, but could use a more consistent framerate at times.
    • A way to easier switch between multiple monitors.
    • Adding an ability to zoom for multi-monitor display. Sometimes on a single screen it can get difficult to read if trying to view them all.
    Incentivized
    Read full review
    Ivanti
    • MDM has fallen a bit flat, however, with the recent acquisition of MobileIron I believe this will change but as of now there is some of this still built into the product
    • The antivirus portion of the product hasn't had much love and could use a bump. It is not bad at all but I would like to see it hit that next level.
    • Data Analytics is the most powerful tool inside this platform but it is so hard for people to figure it out that it often goes unused. It needs a good redesign.
    • API could use some work.
    Read full review
    Likelihood to Renew
    Google
    A very easy lightweight tool that is completely scalable and deployed via google admin platform. The tool is free to use and works extremely well with the chrome devices we currently have deployed. Any organization using chrome or google suites should look into this tool as it's much easier to use then other remote software in the market
    Incentivized
    Read full review
    Ivanti
    MobileIron is a constantly evolving platform that stays current with industry trends. iOS updates? No problem, they're supported almost immediately after a new iOS version comes out. If you are a Core (on-prem) customer there is ample support and assistance to migrate to the Cloud version of MobileIron (although I've yet to convince my department head to approve the request). The platform is very robust and extremely configurable. Management roles can be delegated effectively to other staff without compromising security. These in alone are important, but even more important is the company itself - they are great to work with, from support to sales. We have never had a situation where MobileIron left us on our own, and many times support has gone way beyond what is simply required in order to educate us or extend the usefulness of the product
    Incentivized
    Read full review
    Usability
    Google
    Just a great product that has saved countless hours of commute to work and given the flexibility to be able to work from anywhere, whether at home or when away on holiday overseas. I love that it is a free product and is just as great as its competitors' products. It has also allowed me to prepare for work for the following day.
    Incentivized
    Read full review
    Ivanti
    Importing devices and setting up patch deployment was very simple. The real star here is the automation built into Neurons though. Neurons is able to set up custom Bots commands which can automate troublesome servers which have custom start up and shut down commands that must be followed. User and SAML setup was also incredibly easy
    Incentivized
    Read full review
    Support Rating
    Google
    The only support I ever accessed were help files and web tutorials. I never tried to access personal support, mostly because I don't believe much of it is available. As a free service, my expectations for support are pretty low; that said, Chrome Remote Desktop is easy enough to configure and troubleshoot even with limited technical knowledge.
    Incentivized
    Read full review
    Ivanti
    TRM\TAM support has been generally very good. Getting reported bug fixes, design changes, UX problems resolved has been a pain. It is often difficult to get problems escalated beyond the TRM\TAM level. Support is fantastic when you can get it, getting it can often require more work than it should, and that is probably our biggest issue.
    Read full review
    Online Training
    Google
    No answers on this topic
    Ivanti
    It is online based, after learning content you can take a test and if you don't pass you get two other chances to pass. Once you pass the test you can print out your certification or save it
    Incentivized
    Read full review
    Implementation Rating
    Google
    None, its quick and easy
    Incentivized
    Read full review
    Ivanti
    None, implementation went great
    Incentivized
    Read full review
    Alternatives Considered
    Google
    Chrome Remote Desktop seems to be a an easy to use and efficient program. Such as TeamViewer, however TeamViewer offers more program features such as able to control a device's function (shutting down, restarting, audio input, cmd etc). With those added program features I believe Chrome Remote Desktop can almost be up to par with TeamViewer.
    Incentivized
    Read full review
    Ivanti
    Better in most all categories. On-prem was not an issue for my organization. MS SCCM was lacking features. Airwatch required increasing tiers of service in order to match [Ivanti Unified Endpoint Manager (formerly LANDESK Management Suite)] features, and lacked the robust inventory data we needed. Meraki was very simple to use, but did not meet our needs. I would say that most Airwatch customers aren't using all the features they are paying for, and could save lots of money by using Meraki instead.
    Read full review
    Return on Investment
    Google
    • Using Chrome Remote Desktop, we've saved money on remote desktop software.
    • Using Chrome Remote Desktop, we've saved money by not needing to purchase additional hardware (monitors).
    • Using Chrome Remote Desktop has improved the productivity of my organization by allowing employees to work from anywhere.
    Incentivized
    Read full review
    Ivanti
    • The installation of MobileIron was for security compliance so we could containerize email on BYOD devices and also control who got email on company phones (to prevent hourly workers from working on emails after hours). MobileIron met this need nicely.
    • MobileIron allowed us to utilize device certificates to prevent unauthorized devices from joining wireless networks in our company.
    • MobileIron allows our sales staff to get emails on the road and many users rely on the functionality and ease of the phone for general mail communication.
    Incentivized
    Read full review
    ScreenShots

    Chrome Remote Desktop Screenshots

    Screenshot of the option to share a screen or access another computer in Chrome Remote Desktop.Screenshot of the screen to setup a remote connection.

    Ivanti Autonomous Endpoint Management Screenshots

    Screenshot of Asset VisibilityScreenshot of Autonomous PatchScreenshot of Predictive RemediationScreenshot of Digital Employee Experience ManagementScreenshot of Self Healing