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Cisco Application Centric Infrastructure (Cisco ACI) vs. HipChat (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco ACI

    Score8.5 out of 10
    N/ACisco Application Centric Infrastructure (ACI) is network virtualization technology.N/A

    HipChat (discontinued)

    Score9.7 out of 10
    N/AHipchat was discontinued by Atlassian. Users are being migrated to Slack.N/A
    Pricing
    Cisco ACIHipChat (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco ACIHipChat (discontinued)
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco ACIHipChat (discontinued)
    Considered Both Products
    Cisco
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    113 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    96 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    115 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    82 Answers
    No answers on this topic
    Implementation went as expected
    89%
    Implementation went as expected
    93 Answers
    No answers on this topic
    Features
    Cisco ACIHipChat (discontinued)
    Project Management
    Comparison of Project Management features of Cisco Application Centric Infrastructure (Cisco ACI) and HipChat (discontinued)
    Feature
    Cisco Application Centric Infrastructure (Cisco ACI)
    -
    Ratings
    HipChat (discontinued)
    7.3
    106 Ratings
    6% below category average
    Mobile Access00 Ratings7.397 Ratings
    Search00 Ratings7.2103 Ratings
    Communication
    Comparison of Communication features of Cisco Application Centric Infrastructure (Cisco ACI) and HipChat (discontinued)
    Feature
    Cisco Application Centric Infrastructure (Cisco ACI)
    -
    Ratings
    HipChat (discontinued)
    7.3
    132 Ratings
    9% below category average
    Chat00 Ratings7.7132 Ratings
    Notifications00 Ratings7.7130 Ratings
    Discussions00 Ratings6.5110 Ratings
    Surveys00 Ratings7.834 Ratings
    Internal knowledgebase00 Ratings7.043 Ratings
    Integrates with GoToMeeting00 Ratings7.023 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Cisco Application Centric Infrastructure (Cisco ACI) and HipChat (discontinued)
    Feature
    Cisco Application Centric Infrastructure (Cisco ACI)
    -
    Ratings
    HipChat (discontinued)
    6.3
    95 Ratings
    24% below category average
    Video files00 Ratings6.585 Ratings
    Audio files00 Ratings6.873 Ratings
    Access control00 Ratings6.660 Ratings
    Advanced security features00 Ratings5.949 Ratings
    Integrates with Google Drive00 Ratings6.027 Ratings
    Device sync00 Ratings6.055 Ratings
    Best Alternatives
    Cisco ACIHipChat (discontinued)
    Small Businesses
    No answers on this topic
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    IBM Cloud Internet Services
    Score9.8 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    IBM Cloud Internet Services
    Score9.8 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco ACIHipChat (discontinued)
    Likelihood to Recommend
    8.5
    (131 ratings)
    6.8
    (133 ratings)
    Likelihood to Renew
    9.7
    (10 ratings)
    9.8
    (2 ratings)
    Usability
    5.1
    (8 ratings)
    7.2
    (8 ratings)
    Availability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (9 ratings)
    -
    (0 ratings)
    Support Rating
    7.5
    (11 ratings)
    7.1
    (7 ratings)
    In-Person Training
    8.2
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.0
    (5 ratings)
    8.4
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    7.6
    (8 ratings)
    Product Scalability
    8.6
    (9 ratings)
    7.2
    (10 ratings)
    Vendor post-sale
    5.5
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco ACIHipChat (discontinued)
    Likelihood to Recommend
    Cisco
    The ACI solution is perfectly fit for a large or multi-site data center environment. It permits simplifying deployment, management, automation, and security. ACI is especially valuable when strong scalability, automation, security, and segmentation are required. However, ACI is less suitable for a small environment due to its complexity and high cost.
    Incentivized
    Read full review
    Discontinued Products
    Well suited for
    Cross-teams communication.
    Webhooks support. Easy integrations with Atlassian products and other systems as well. File sharing directly or in a group. Video/Audio calls.
    Not suited for:
    Lacks apps integration like Slack.
    Lacks quality with video calls.
    Slow file transfer for large files.
    Frequent downtime due to app instability.
    Incentivized
    Read full review
    Pros
    Cisco
    • Cisco ACI, The object model is very complicated. It's something difficult to understand and also because there is a user interface, there's a web user interface, but it's not optimal to use it because if you want to deploy a large amount of VLAN or a large amount of tenants, it's quite difficult to do it or it's quite challenging. Maybe if you want to configure a large amount of ports using the web interface, it's not appropriate because it takes a lot of time. It also provides APIs to do that, but as I say, the object model is very difficult to understand and there is very little documentation about automation of the ACI and maybe there is but it's not so easy to find.
    Incentivized
    Read full review
    Discontinued Products
    • HipChat is very stable and reliable. I have never had issues with not being able to connect or being able to communicate with others on HipChat.
    • HipChat integrates quite well with other applications, such as Jira and Stash. This is a main selling point for my team. It provides a convenient feed of actions on a JIRA story or Stash pull request.
    • HipCat does a good job of allowing 1-1 and group chats. It is simple to start a new conversation and it is easy to hold a group conversation and keep track of who is in the room.
    • I like how HipChat has away/here/on mobile statuses. This makes it easy to see if a person is available to be contacted.
    Incentivized
    Read full review
    Cons
    Cisco
    • I think something I've just went to a session with hyper fabric and the ideas that hyper fabric has. Keep it really simple because Cisco ACI is a complex system and adopt some of the ideas behind hyper fabric, bring it to ACI that will be really beneficial. So as I said, automation is a great thing, but it's still, you need to have the background and the really complex stuff that happens behind the scenes to leverage the value of that solution. And by adding more simplicity to it, I think that will be a great thing. And also integrating with other applications in terms of the automation.
    Incentivized
    Read full review
    Discontinued Products
    • Mobile app is not very responsive on iOS. Sometimes connection to Hipchat servers is taking too long even on good networks.
    • Both mobile and desktop versions have no alphabetical or recent sorting for groups and chat rooms.
    • Video and audio calls are pretty useless, they're slow and not always work.
    • The whole user interface is simple but very outdated - apparently Atlassian didn't focus too much on Hipchat even though they tried in the last 2 years.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    Provided with the intensive fault isolation for the CISCO ACI, we are glad that we have this Data Center Solution in place and we will continue to renew as long as the future needed requirements are meet and more helpful features will be enabled in the future with the integration of security
    Incentivized
    Read full review
    Discontinued Products
    If they fix the bugs the last update gave that are causing hipchat to crash more often.
    Incentivized
    Read full review
    Usability
    Cisco
    You'll need a lot of training and hands on experience to get the most out of the product. There are a lot of very useful features in the ACI product. Often times there are a lot of ways to get to a solution for chalanges in the field. The solutions might be different eacht time. Knowing which one to implement is somtimes a challenge.
    Incentivized
    Read full review
    Discontinued Products
    The app itself had a pleasant if not generic interface. As a user experience expert and engineer I can say the interface is fairly intuitive if not bland. It does what you expect it to do and it's available on iOS and Android devices. If I recall it was generally pretty light weight in terms of installation size.
    Incentivized
    Read full review
    Reliability and Availability
    Cisco
    It allways works. If there are problems with links going down by accident (say someone accidentally unpatches something they shouldn't have), we rarely miss more then one packet over the link. Also, using VPCs we are able to upgrade the software on the switches without the attached EPs ever noticing.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Performance
    Cisco
    Day to day operations on Cisco ACI do not require much human intervention, the platform ticks over without any major faults. Being able to rapidly replicate the communication between two groups of machines across multiple sub networks speeds up new application delivery, and the integration into vmWare allows multiple teams within IT to work together to problem solve rapidly.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    Cisco
    Cisco provides users and partners with a multitude of data for you to consume. I think that the stuff in the public domain goes a long way to assisting you find any answers you may need, plus insights and information from areas such as DevNet provide you with access to more than just the traditional release notes and the like
    Incentivized
    Read full review
    Discontinued Products
    HipChat support is good . Responds in timely manner when ever we have raised the request via email , phone and gives us continue update on the request .Though most of the questions are answered by HipChat FAQs , but they can still improve it and add more to the knowledge base .
    Incentivized
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    In-Person Training
    Cisco
    The Cisco ACI training provided by Cisco was in depth, covered all of our requirements, and allowed us to implement and maintain the platform without issues.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Implementation Rating
    Cisco
    Being involved in the implmentation gives you more overview on how things are supposed to be working and communicating, you can easily performce troubleshooting and understanding the troubleshooting scenario
    Incentivized
    Read full review
    Discontinued Products
    I don't have insights as I was not a part of the implementation. However, I love the end product
    Incentivized
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    Alternatives Considered
    Cisco
    Actually we start our learning in networking career with Cisco. So it is very useful or easier to learn this product. And honestly speaking, I didn't work in any other data center solution other than Cisco. So I cannot compare what it gives us more than other popular stuff. But this is very nice product like from Cisco.
    Incentivized
    Read full review
    Discontinued Products
    We tried a lot of chat clients before choosing HipChat. The Skype for Business UI on the Mac side was 5 years old and terrible. Mac users hated the app including our CTO. Cisco Jabber was expensive to license and maintain; Skype was open to the public which took time away due to users dealing with spam and could allow viruses and malware. HipChat being a closed product, centrally managed and available to try without an upfront investment was perfect for our environment. All our Agile teams have their own room, chat and can communicate with others quickly and easily.
    Incentivized
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    Scalability
    Cisco
    Cisco ACI scales well and is suited in scenarios such as multi-cloud or large data centre implementations. It is not suited to smaller deployments as the efficiencies that it provides are not fully realised. It is well suited in large environments that contain both virtual and bare-metal machines allowing a great deal of flexibility. It is also perfect to support multi-tenancy platforms.
    Incentivized
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    Discontinued Products
    Actually I never shared of HipChat using with more than 25 persons in team simultaneously, but I believe it can be scaled for much largest collaboration teams. At least it works flawlessly for us, with transparent integration with Jira, and I am not see any reasons for some troubles for work at big scale.
    Incentivized
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    Return on Investment
    Cisco
    • We've definitely spent quite a bit of time relearning how to do things in ACI, but I think the investment has been well worth while considering that we can now deploy tenants and leaves from the ground up in a matter of seconds.
    • We can if we choose to upgrade an entire datacenters worth of switches in a single night. (We've chosen to break it up for availability requirements, but if you didn't require 99.999% uptime like us you may be able to do it)
    Incentivized
    Read full review
    Discontinued Products
    • HipChat has increased the effiency with which I am able to communicate with my coworkers, particularly those who work out of other offices. Having a light, portable messaging solution has been beneficial for checking in on small things without the need to send emails or schedule phone calls.
    Incentivized
    Read full review
    ScreenShots

    HipChat (discontinued) Screenshots

    Screenshot of HipChat is with your team, whenever, wherever. Try it on your desktop, web, mobile, tablet, & wearable.Screenshot of Give your eyes the respite they deserve from your blaring white screen with HipChat dark mode!Screenshot of HipChat becomes your command center by integrating with over 100 awesome apps/tools your team already loves (like Uber!).