What users are saying about

HipChat

Top Rated
514 Ratings

HipChat

Top Rated
514 Ratings
Score 7 out of 101

Add comparison

Likelihood to Recommend

HipChat

I think HipChat helps keep our company morals up. When there's a employee feeling down, the rest are there to pick them up. Also, it's great to be praised in front of you co-workers. The fact that we can all be together even though we work online is great. Feels like you're part of a team. HipChat has been our savior since I started, not just for production issues, but for personal issues as well. I would recommend it to any colleague!
Dody Helgestad profile photo

Feature Rating Comparison

Project Management

HipChat
7.0
Mobile Access
HipChat
7.5
Search
HipChat
6.5

Communication

HipChat
7.2
Chat
HipChat
8.1
Notifications
HipChat
7.2
Discussions
HipChat
7.5
Surveys
HipChat
6.8
Internal knowledgebase
HipChat
6.9
Integrates with GoToMeeting
HipChat
6.8

File Sharing & Management

HipChat
6.8
Video files
HipChat
6.7
Audio files
HipChat
6.5
Access control
HipChat
6.9
Advanced security features
HipChat
5.8
Integrates with Google Drive
HipChat
7.2
Device sync
HipChat
7.4

Pros

  • Basic chatting functionality
  • File Sharing
  • Deep integration with JIRA and Bitbucket
  • Keeps History
  • Also available on mobile
Niranjan Rao profile photo

Cons

  • The platform is not user-friendly
  • There is no way to set it to “away” so you have to log out each time
  • If you log in via Google, you have to enter your entire login info each time
Ashley N. Baker profile photo

Support

HipChat7.3
Based on 4 answers
The blog of issues/conversations with HipChat support team is very helpful.
Sara Sayre profile photo

Implementation

HipChat8.6
Based on 4 answers
I don't have insights as I was not a part of the implementation. However, I love the end product
Sara Sayre profile photo

Alternatives Considered

HipChat offers a good advantage for organizations looking for a low cost communication tool. The integration is easy and widely supported by many forums. Though, the technical issues are less reliable. Due to technical failures, Slack and Skype take the cake. Slack offers many advantages over other two. But, the best part of HipChat is file sharing, in various formats. It has good features to take care of your file sharing.
Himanshu Singh profile photo

Scalability

HipChat7.2
Based on 10 answers
Actually I never shared of HipChat using with more than 25 persons in team simultaneously, but I believe it can be scaled for much largest collaboration teams. At least it works flawlessly for us, with transparent integration with Jira, and I am not see any reasons for some troubles for work at big scale.
Vladimir Salnikov profile photo

Return on Investment

  • HipChat has increased the effiency with which I am able to communicate with my coworkers, particularly those who work out of other offices. Having a light, portable messaging solution has been beneficial for checking in on small things without the need to send emails or schedule phone calls.
Christina Wofford profile photo

Pricing Details

HipChat

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
HipChat Editions & Modules
HipChat
Edition
HipChat Basic
$01
HipChat Plus
$21
1. per user
Additional Pricing Details
For Server pricing info please visit https://www.hipchat.com/server (Only $1.20/user/month at the highest user tier!)