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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Headsets

    Score9.1 out of 10
    N/ACisco Headsets are designed to help users stay connected wherever they work. Whether working at home, at the office, or on the go, the headset helps users stay focused on what's important. The professional headsets are built to deliver exceptional audio and are integrated with the Webex platform for seamless collaboration and simple management. Bluetooth wireless, DECT, or wired headsets are available.N/A

    Join.me (discontinued)

    Score9.8 out of 10
    N/AJoin.me, once acquired by LogMeIn in 2019, was an audio, video, and web conferencing tool targeted at SMBs. Its software can be used across various devices and includes features such as one-click scheduling, personal links, interactive whiteboards, and presenter swapping. It has since been discontinued.

    $10

    per month

    Pricing
    Cisco HeadsetsJoin.me (discontinued)
    Editions & Modules
    No answers on this topic
    Lite
    $10.00
    Month
    Pro
    $10.00
    Month
    Business
    $10.00
    Month
    Offerings
    Pricing Offerings
    Cisco HeadsetsJoin.me (discontinued)
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco HeadsetsJoin.me (discontinued)
    Considered Both Products
    Cisco
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    69 Answers
    77%
    Would buy again
    30 Answers
    Delivers good value for the price
    92%
    Delivers good value for the price
    61 Answers
    91%
    Delivers good value for the price
    29 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    72 Answers
    85%
    Happy with the feature set
    33 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    52 Answers
    83%
    Lived up to sales and marketing promises
    20 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    64 Answers
    93%
    Implementation went as expected
    26 Answers
    Features
    Cisco HeadsetsJoin.me (discontinued)
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Cisco Headsets and Join.me (discontinued)
    Feature
    Cisco Headsets
    -
    Ratings
    Join.me (discontinued)
    7.8
    75 Ratings
    1% below category average
    High quality audio00 Ratings8.566 Ratings
    High quality video00 Ratings8.269 Ratings
    Low bandwidth requirements00 Ratings7.059 Ratings
    Mobile support00 Ratings7.336 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Cisco Headsets and Join.me (discontinued)
    Feature
    Cisco Headsets
    -
    Ratings
    Join.me (discontinued)
    7.9
    73 Ratings
    1% below category average
    Desktop sharing00 Ratings8.573 Ratings
    Whiteboards00 Ratings7.433 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Cisco Headsets and Join.me (discontinued)
    Feature
    Cisco Headsets
    -
    Ratings
    Join.me (discontinued)
    8.0
    69 Ratings
    2% below category average
    Calendar integration00 Ratings8.551 Ratings
    Meeting initiation00 Ratings8.464 Ratings
    Integrates with social media00 Ratings7.121 Ratings
    Record meetings / events00 Ratings8.052 Ratings
    Slideshows00 Ratings8.035 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Cisco Headsets and Join.me (discontinued)
    Feature
    Cisco Headsets
    -
    Ratings
    Join.me (discontinued)
    8.1
    59 Ratings
    0% above category average
    Live chat00 Ratings8.759 Ratings
    Audience polling00 Ratings7.720 Ratings
    Q&A00 Ratings7.826 Ratings
    Online Events Security
    Comparison of Online Events Security features of Cisco Headsets and Join.me (discontinued)
    Feature
    Cisco Headsets
    -
    Ratings
    Join.me (discontinued)
    8.3
    58 Ratings
    3% above category average
    User authentication00 Ratings8.244 Ratings
    Participant roles & permissions00 Ratings8.251 Ratings
    Confidential attendee list00 Ratings8.433 Ratings
    Best Alternatives
    Cisco HeadsetsJoin.me (discontinued)
    Small Businesses
    No answers on this topic
    ClickMeeting
    Score9.5 out of 10
    Medium-sized Companies
    Cisco Room Series
    Score8.6 out of 10
    JioMeet
    Score9.8 out of 10
    Enterprises
    Cisco Webex DX80 (discontinued)
    Score9.1 out of 10
    Webex Meetings
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco HeadsetsJoin.me (discontinued)
    Likelihood to Recommend
    8.9
    (87 ratings)
    7.1
    (76 ratings)
    Likelihood to Renew
    8.3
    (3 ratings)
    9.0
    (5 ratings)
    Usability
    9.1
    (1 ratings)
    10.0
    (7 ratings)
    Availability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.7
    (3 ratings)
    8.8
    (25 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (2 ratings)
    Ease of integration
    8.2
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco HeadsetsJoin.me (discontinued)
    Likelihood to Recommend
    Cisco
    In my opinion, the headsets are well-suited for an environment with high background noise, and, specifically in open spaces, they allow you to isolate yourself very well during your call and to move around the deck without staying in your seat, thanks to the Bluetooth connection. I don't think it's less appropriate because it can be used everywhere.
    Incentivized
    Read full review
    Discontinued Products
    I would neither recommend nor dissuade anyone from using Join.Me. When it first came on the scene, it was a game-changer as far as providing remote access to other authorized individuals and helped save a great deal of time trying to walk someone less proficient through all the detailed steps of computer repair. However, with the proliferation of Zoom and other conferencing products that also provide built-in remote access through its service, the need for a separate application is now limited and not as essential as its own product.
    Incentivized
    Read full review
    Pros
    Cisco
    • Cancel the noise side of things. You can't hear anything in the background. I quite often talk really loud because I can't hear myself talking and it's comfortable. They are really comfortable. We've got the wireless ones and they just sit so comfortably on your head. Amazing.
    Incentivized
    Read full review
    Discontinued Products
    • No need to download anything to get started. Once you sign up you can get started from within your browser. This is probably the single best feature, its a get up and go solution for video conferencing and you do not need any software for it to work.
    • The one click join a meeting URL is genius. Users who struggle with remembering passwords or invites can just click a link and immediately participate in a meeting which means one email and a couple of clicks and a meeting can start.
    • Good control features - As the main user, you have many control features including deciding who can speak, annotations, screen sharing easily.
    • Screen Recordings to the Cloud - This can save on time when you have had a long conference, you can save a recording to the cloud and download it later.
    Incentivized
    Read full review
    Cons
    Cisco
    • They need to have the standard base be able to connect PC and Phone not one or the other
    • Figure out the bug that your headset keeps ringing from your PC or mobile even though you answered the phone
    • Create an over the ear or behind the headband design
    • Be able to record from the Desk Phone to the PC like Jabra
    Incentivized
    Read full review
    Discontinued Products
    • There should be a complete guide to understand its features before installation because if one feature will be missed then, we can’t get them working properly.
    • Furthermore, there should be high-quality internet for getting its function and it won’t work without good network coverage.
    • I think its interface is a little hard for beginners and is not that user friendly.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    Way easier to set up and manage. no fiddling with knobs, dials, and silly things like a physical receiver lifter that breaks easily. sound and call quality is great, no issues using day to day. only thing is that the price is a premium, but for us its worth it for the advantages that come with the ecosystem.
    Incentivized
    Read full review
    Discontinued Products
    This platform enables a very high ROI for the solution that it provides to our team to support our end-users.
    Incentivized
    Read full review
    Usability
    Cisco
    I have yet to find a use case where the 730 is not appropriate. The audio quality and active noise cancellation capabilities are excellent, and the portability puts it above many alternatives.
    Incentivized
    Read full review
    Discontinued Products
    Join.me is one of the easiest programs I've ever used. It's so easy to get it set up and installed and even easier for someone to join a meeting. The controls are very intuitive and labeled appropriately. The UIX makes sense. It's been a reliable product in my app stack-I love it!
    Incentivized
    Read full review
    Reliability and Availability
    Cisco
    I would give it a 10 but the ringing on the base after you answer makes it unbearable at times. You have to unplug the USB or turn off the Bluetooth to get it to stop.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Performance
    Cisco
    There is always room for improvement. There are times switching between devices can be slow, but for the most part, it works fine.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    Cisco
    Too expensive and too heavy and too uncomfortable. It just didn't deliver the experience that we thought we would get based on the price. I can get the same features, for cheaper, with a more comfortable headset from another vendor. So overall this one just never got put on the final list.
    Incentivized
    Read full review
    Discontinued Products
    I honestly haven't reached out to their Support team. I get notifications of what they are working on which is good to see, but I haven't directly spoken with any of them. I think my main reason for this is that join.me gives me just what I need (not much more and not much less).
    Incentivized
    Read full review
    Implementation Rating
    Cisco
    wish the firmware didn't take so long to install.
    Incentivized
    Read full review
    Discontinued Products
    This is a fairly simple product which doesn't require much "implementation" work for our use cases.
    Incentivized
    Read full review
    Alternatives Considered
    Cisco
    The fact you can manage the Cisco Headsets as devices in admin control hub is awesome. You can push firmware updates etc. Overall audio quality from Headset speakers and microphone are hands down better than other 3rd parties at this point. The price is a premium, but you get what you paid for, quality audio.
    Read full review
    Discontinued Products
    If you're looking for something basic that handles a little bit of everything when it comes to meetings, screen shares and remote desktop control join.me is a great options. If you're a super user and really wanting a lot of detailed features and rich user interfaces and money is not an issue you may want to consider use specific options.
    Incentivized
    Read full review
    Scalability
    Cisco
    Seems like you would be able to install headsets across and entire company, so it is very scalable.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Return on Investment
    Cisco
    • Durability and quality so less spending on replacing the product.
    • Helped me understand speakers words clearly with no voice breaks thus making me more reliable and professional, directly increasing my productivity and impacting business in a positive light.
    • Uniformity. Our organisation first pilot tested Cisco Headsets and soon we changed our other vendor because of its quality. So, now it's all Cisco.
    Incentivized
    Read full review
    Discontinued Products
    • Customer support solution - join.me has made it so much easier to quickly get with a customer and see their trouble and show them a solution. This saves lots of back and forth time and gives the customer more power over owning their solution.
    • More efficient communication - without join.me we would waste time going back and forth on emails or slack trying to get our message across. Join.me lets us quickly show AND tell others what's going on. I honestly don't know how we ever functioned without it.
    Incentivized
    Read full review
    ScreenShots

    Cisco Headsets Screenshots

    Screenshot of CP-HS-WL-561-N-US Cisco Headset 561Screenshot of Headset 521Screenshot of CP-HS-W-522-USB Headset 522Screenshot of CP-HS-WL-561-S-US-and-CP-HS-WL-562-S-US Cisco Headset 561/562 Standard Base StationScreenshot of CP-HS-WL-562-S-US Cisco Headset 562 with Standard Base Station