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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Intersight

    Score8.9 out of 10
    N/ACisco Intersight is an operations platform that helps IT operations teams control and automate Cisco UCS, converged, and hyperconverged infrastructure. Intersight consolidates and automates infrastructure lifecycle management from data centers to the edge in one solution delivered as-a-service.N/A

    SolarWinds Pingdom

    Score8 out of 10
    N/ASolarWinds Pingdom is a website uptime monitoring and alert tool, with additional reporting and Real User Monitoring capabilities. Pingdom is part of SolarWinds’s DevOps package, enabling full-stack monitoring as a service.

    $14.95

    per month

    Pricing
    Cisco IntersightSolarWinds Pingdom
    Editions & Modules
    No answers on this topic
    Synthetic Monitoring
    $10
    per month
    Real User Monitoring
    $10
    per month
    Enterprise
    Custom Pricing
    Offerings
    Pricing Offerings
    Cisco IntersightSolarWinds Pingdom
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco IntersightSolarWinds Pingdom
    Considered Both Products
    Cisco
    No answer on this topic
    SolarWinds
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    43 Answers
    98%
    Would buy again
    52 Answers
    Delivers good value for the price
    91%
    Delivers good value for the price
    39 Answers
    98%
    Delivers good value for the price
    52 Answers
    Happy with the feature set
    91%
    Happy with the feature set
    42 Answers
    98%
    Happy with the feature set
    52 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    34 Answers
    96%
    Lived up to sales and marketing promises
    43 Answers
    Implementation went as expected
    87%
    Implementation went as expected
    39 Answers
    100%
    Implementation went as expected
    49 Answers
    Best Alternatives
    Cisco IntersightSolarWinds Pingdom
    Small Businesses
    Rackspace Fabric
    Score6.3 out of 10
    No answers on this topic
    Medium-sized Companies
    IBM Turbonomic
    Score8.5 out of 10
    SolarWinds Web Performance Monitor (WPM)
    Score8 out of 10
    Enterprises
    IBM Turbonomic
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco IntersightSolarWinds Pingdom
    Likelihood to Recommend
    8.8
    (46 ratings)
    4.5
    (64 ratings)
    Likelihood to Renew
    8.3
    (5 ratings)
    10.0
    (4 ratings)
    Usability
    6.1
    (8 ratings)
    10.0
    (7 ratings)
    Availability
    6.4
    (1 ratings)
    -
    (0 ratings)
    Performance
    4.5
    (1 ratings)
    6.0
    (1 ratings)
    Support Rating
    9.3
    (46 ratings)
    4.1
    (54 ratings)
    Implementation Rating
    7.3
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.3
    (4 ratings)
    -
    (0 ratings)
    Ease of integration
    6.4
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    6.4
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    8.4
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco IntersightSolarWinds Pingdom
    Likelihood to Recommend
    Cisco
    It is highly suited for an organisation pushing for a standardised and centralised configuration of settings using policies, profiles and templates. It is highly suited for customers used to legacy UMM that need to refresh their environment, but instead of deploying them in UMM (which is still possible), to take the time and effort to learn Cisco Intersight Infrastructure Service and IMM as well as familiarise themselves with the differences between UMM and IMM, and the issues in UMM which IMM addresses and improves upon. We deployed in UMM initially then transitioned to IMM with the transition too. I cannot think of a scenario where Cisco Intersight Infrastructure Service would not be suited. Even for small-scale deployments, it provides significant benefits. Maybe if you come from another server vendor management environment, the learning curve may feel steep (e.g. many new concepts and constructs that one has to master).
    Incentivized
    Read full review
    SolarWinds
    I believe the scenarios we used it for were quite well covered, from the executive perspective. The downtime alarms worked very well and were easy to setup, uptime monitoring tools were clear and easy to use, even for non-technical people (C-level) and the SLA management tools allowed us to spend less time, and have less friction, with our clients
    Incentivized
    Read full review
    Pros
    Cisco
    • Intersight can consolidate Infra management on a single dashboard such as UCS Server, Hyperflex, Fabric Interconnect, UCSM.
    • Device policy and configuration can be deployed from Intersight.
    • Firmware and software upgrade for all devices can be done from Intersight.
    • No impact to DC production if Intersight connection is interrupted.
    • Apps workload data is not passed through Intersight, only the control plane.
    • TAC can be opened via Intersight.
    Read full review
    SolarWinds
    • The alerts are very responsive offering quite detailed timing information
    • The UI for reports is very clear and set up of reports is very intuitive
    • Customer service was good when there were problems - e.g. lapsing billing causing reporting to go down
    Incentivized
    Read full review
    Cons
    Cisco
    • It would be great to not having to create EVERY profile within a deployment. since some items can be done be default, the defaults should be set and the deployment can be much faster.
    • When adding Rack servers, indicating that the CIMC interface should not being connected before powering on the system and they it will be managed by Cisco Intersight can reduce down times. We had to manually reset our CIMC after disconnecting from our OOBM switches.
    Incentivized
    Read full review
    SolarWinds
    • The PagerDuty integration could be a lot better. When you use the PagerDuty integration, it doesn't send any information about which check failed! It just sends a message like "Timeout (> 30s)" -- this isn't very helpful when we have hundreds of checks. We've worked around this by using both the PagerDuty and Slack integrations and having them both post to the same Slack channel. But this means that when an engineer is paged from PagerDuty, they have to go to Slack (or Pingdom) to find the details about the page; it's not available on the page itself.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    Been using Cisco Software as a service (SaaS) platform in a production environment for a large medical and health professionals that has critical healthcare and patients care dependency.
    Support team is very helpful getting system updated as needed, and vendor support is fantastic. Also get a dedicated Cisco networking engine to review and advise system health and recommendations.
    Incentivized
    Read full review
    SolarWinds
    Recently added features have made Pingdom less intuitive for our requirements. While Pingdom has a broad offering and remains a good value, it is becoming more than we need. Our customer base is becoming more and more global and Pingdom still lacks Asia-Pacific monitoring, which we will need within a year.
    Read full review
    Usability
    Cisco
    Usability of Cisco Intersight is highly dependent on the licensing purchased. The default (free) license level provides a lot of value for the minimal amount of effort to implement. The paid license levels provide additional features (detailed inventory, configuration management and deployment, etc.)
    Incentivized
    Read full review
    SolarWinds
    Pingdom is easy to use, very intuitive and has a very short learning curve. From the onset, we've been able to jump in and leverage the tool to accomplish our goals for page speed performance and discover the insights we need to make improvements. Its a well-designed tool and makes for a good user experience.
    Incentivized
    Read full review
    Reliability and Availability
    Cisco
    So far over the past 4 years we have not experienced any issues with the servers being available.
    Incentivized
    Read full review
    SolarWinds
    No answers on this topic
    Performance
    Cisco
    Could need some more refinement. It takes some time getting used to where different settings are being defined.
    Incentivized
    Read full review
    SolarWinds
    Interface is unnecessarily complicated and frequently responds slowly.
    Read full review
    Support Rating
    Cisco
    I have had servers TAC cases open for issues with Cisco Intersight. Some have yet to be resolved. One case that is still open is where the HCL status ( Hardware Compatibility List ) shows not validated when It should be. We have several servers that have the exact same hardware, OS, and the same firmware. One server will show the HCL is not validated but all others will
    Incentivized
    Read full review
    SolarWinds
    Support responded the same day to my query, as I was setting the product up but couldn't find the setting I needed. This was successfully resolved in a short time frame, so I was pleased with how quickly we were able to get this resolved. I haven't needed to contact support since.
    Incentivized
    Read full review
    Online Training
    Cisco
    You really need a lab to get hands on but it was useful
    Incentivized
    Read full review
    SolarWinds
    No answers on this topic
    Implementation Rating
    Cisco
    Very smooth process and we did it for 2 data centers
    Incentivized
    Read full review
    SolarWinds
    No answers on this topic
    Alternatives Considered
    Cisco
    I personally think that Cisco Intersight Infrastructure Service is at the top of its class when it comes to managing data center hardware. The cloud-connected design feels very modern and easy to use. The mobile app is something I wouldn't expect to get in a server management tool. The way it can update, monitor, and manage our servers is very nice. Overall, we are very happy with it.
    Incentivized
    Read full review
    SolarWinds
    1. PRTG Network Monitor was a far more complicated tool to use and set up albeit it does both Internal and External monitoring. The setup wasn't intuitive and there are too many configuration options to complete to form an alert
    2. Amazon CloudWatch is specific to AWS resources and cannot be easily use outside of the AWS Ecosystem
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Cisco
    Contract terms is similar to other Cisco subscription model, option from 1 year till 5 years. Billing frequency can be monthly, quarterly, annual or prepaid. I think I would not suggest anything regarding contract terms
    Read full review
    SolarWinds
    No answers on this topic
    Scalability
    Cisco
    Easy to add new services into it. Having everything policy driven makes it a lot easier to add new hardware into the solution and get setup.
    Incentivized
    Read full review
    SolarWinds
    No answers on this topic
    Professional Services
    Cisco
    We're not using professional service for Intersight
    Read full review
    SolarWinds
    No answers on this topic
    Return on Investment
    Cisco
    • The negative thing is that we prefer to use the UCS Manager in our company because this bare metal is integrated into the FI and no extra appliance is required. SaaS is generally not viewed favorably in Germany.
    • Telling the user that they have to buy Intersight licenses even if they use UCS Manager annoys our customers.
    Incentivized
    Read full review
    SolarWinds
    • Honestly, we have 4 other products that overlap this functionality whose organizations provide far superior support. At this point it is an unnecessary expense.
    • In my opinion, their lack of support responsiveness and commitment has impacted our IT agility.
    • Its time to explore other alternatives.
    Read full review
    ScreenShots

    Cisco Intersight Screenshots

    Screenshot of the Intersight dashboard, which provides out-of-the box summaries of real-time health and performance data across data center and edge infrastructure. Users can customize the dashboard with a library of widgets to quickly see information that's most important to them.Screenshot of the security advisories and field notices that alert users about endpoint devices in their environment that are impacted along with recommended resolution.Screenshot of the Topology Views that let users quickly identify any UCS domain connectivity issues thorugh a visual representation.Screenshot of an example of the automated workflows that users can create, using Intersight's drag-and-drop workflow designer and library of tasks and workflows.Screenshot of an example of the aggregated and visualized metrics that are collected for fabric interconnects, chassis, and servers to monitor devices, optimize performance, identify bottlenecks, and proactively address any potential issues.

    SolarWinds Pingdom Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshot