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Cisco Meraki MR Wireless Access Points vs. NinjaOne

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Meraki MR Wireless Access Points

    Score8.9 out of 10
    N/ACisco's Meraki MR Series is a wireless LAN solution.N/A

    NinjaOne

    Score9.2 out of 10
    N/AThe NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access. NinjaOne aims to give organizations' employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.N/A
    Pricing
    Cisco Meraki MR Wireless Access PointsNinjaOne
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco Meraki MR Wireless Access PointsNinjaOne
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—NinjaOne is a subscription typically billed annually and sold through channel partners. Monthly billing is nonstandard but billed on a case by case basis.
    More Pricing Information
    Community Pulse
    Cisco Meraki MR Wireless Access PointsNinjaOne
    Considered Both Products
    Cisco
    No answer on this topic
    NinjaOne
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    158 Answers
    98%
    Would buy again
    64 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    145 Answers
    100%
    Delivers good value for the price
    61 Answers
    Happy with the feature set
    99%
    Happy with the feature set
    161 Answers
    98%
    Happy with the feature set
    64 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    140 Answers
    95%
    Lived up to sales and marketing promises
    54 Answers
    Implementation went as expected
    99%
    Implementation went as expected
    153 Answers
    98%
    Implementation went as expected
    57 Answers
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    Cisco Meraki MR Wireless Access PointsNinjaOne
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    User Ratings
    Cisco Meraki MR Wireless Access PointsNinjaOne
    Likelihood to Recommend
    8.7
    (176 ratings)
    9.3
    (71 ratings)
    Likelihood to Renew
    7.5
    (7 ratings)
    10.0
    (3 ratings)
    Usability
    8.5
    (12 ratings)
    9.3
    (13 ratings)
    Availability
    7.7
    (2 ratings)
    8.0
    (1 ratings)
    Performance
    8.2
    (2 ratings)
    8.0
    (1 ratings)
    Support Rating
    8.9
    (28 ratings)
    1.0
    (6 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    8.2
    (3 ratings)
    1.0
    (1 ratings)
    Configurability
    7.1
    (2 ratings)
    1.0
    (1 ratings)
    Ease of integration
    7.1
    (2 ratings)
    1.0
    (1 ratings)
    Product Scalability
    8.9
    (112 ratings)
    8.0
    (1 ratings)
    Vendor post-sale
    7.7
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.1
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco Meraki MR Wireless Access PointsNinjaOne
    Likelihood to Recommend
    Cisco
    There is no doubt that these access points are objectively some of the best in the industry. If you need reliability, stability, range, and something to "set and forget" these are an easy choice for those things alone. However, these are most appropriate in high demand, large environments where you can take advantage of the RF tuning, wireless stability, and overall robustness of the platform. Another important note is the SUPPORT as well. There are competitors that I won't mention that simply don't have the level of support and expertise for complex troubleshooting if you ever need it, and that alone counts as significant factor when considering the product too. Merak has that covered.
    To wrap up, the cost for large deployment makes far more sense than at a small operation where you need something like 5 APs in a small/medium office for basic Wi-Fi needs. That includes potential cost of time spent troubleshooting future network issues too by IT personnel.
    Read full review
    NinjaOne
    Well suited for support and management of a large fleet of endpoints, particularly across multiple regions and locations. Its well suited for MSPs for this reason. Its also effective for managing patching and updates for server infrastructure, where some other products are unable to manage. Its useful being able to access these features across multiple networks and domains. There is an option to monitor network equipment such as switches, but it didn't provide any information that wasn't already provided in the switches cloud portal.
    Incentivized
    Read full review
    Pros
    Cisco
    • It's cloud based, so as long as we have an internet connection, we can access it. Whenever we push a change, it's one stop like a single pane of glass to manage all our equipment. And so that's what I liked about it.
    Incentivized
    Read full review
    NinjaOne
    • Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems.
    • Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy.
    • OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up.
    • Support: NinjaOne support is always very prompt and helpful.
    • Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne.
    • Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own.
    Incentivized
    Read full review
    Cons
    Cisco
    • Internet connection dependency for management. Management is cloud-based, requiring a strong internet connection. Local management is not possible in the event of network problems or internet outages.
    • Limited in-depth configuration options. Some more detailed configuration settings are missing or difficult to configure, such as RF tuning and QoS. These are available in some other Cisco products.
    • License costs: an active license must always be present in the environment, otherwise the product won't work. It's easy to purchase, but if you're going to be expanding regularly, the costs will add up considerably. Ultimately, it's wise to factor this into your purchase.
    Incentivized
    Read full review
    NinjaOne
    • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
    • I would like it if NinjaOne also provided an MDM solution.
    • It would be nice is NinjaOne could integrate a PAM solution as well.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    It is a solution that works very well. It is almost like setup and forget, since the solution works. When issues occur, documentation is available with detailed steps on how to solve this problems you are facing, of course Technical Support is always ready to help. We have had instances where an Access Point fails and within 2 days we have the replacement
    Incentivized
    Read full review
    NinjaOne
    We already did. After evaluating many platforms, we found the cybersecurity of the company, its development direction, and the performance of the platform to be far superior at its price point.
    Incentivized
    Read full review
    Usability
    Cisco
    To get basic functionality doesn't take long. Set up a new Meraki Dashboard activate the licenses and get internet connection for the APs and you are more or less done. The Dashboard will find your items and you're good to go.
    Incentivized
    Read full review
    NinjaOne
    NinjaOne is easy to use, intuitive, and provides great value for our organization specifically with inventory tracking and patch management. There is also a wealth of control from an RMM perspective that we have over our fleet of hardware as well as customer websites. The communications with our account representative is outstanding as well. I'd highly recommend for organizations to engage with NinjaOne, and this is from a user who's used other RMM's and related software offerings at different MSP's. Go NinjaOne!
    Incentivized
    Read full review
    Reliability and Availability
    Cisco
    We have been deploying Meraki since last 8 years and even the first one deployed seems to be working fine till now!
    Incentivized
    Read full review
    NinjaOne
    Availability is very good
    Incentivized
    Read full review
    Performance
    Cisco
    No answers on this topic
    NinjaOne
    The software loads quickly for the most part
    Incentivized
    Read full review
    Support Rating
    Cisco
    We have not had any issues with the Meraki WiFi Access Point hardware but we did encounter a problem with a Meraki LAN switch that failed to power up. Upon a email into the Meraki Support, they promptly called back and we went over some quick tests to determine a power supply problem. A replacement LAN switch was sent to me the next day.
    Read full review
    NinjaOne
    Ninja support has always been top notch. They have always been responsive and efficient both in troubleshooting issues or talking to me at a high-level about on-going improvements or needed changes. Both sales and Technical support has been good and I've been very pleased with the Customer service we have received from Ninja
    Incentivized
    Read full review
    In-Person Training
    Cisco
    No answers on this topic
    NinjaOne
    Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help.
    Incentivized
    Read full review
    Online Training
    Cisco
    No answers on this topic
    NinjaOne
    It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use.
    Incentivized
    Read full review
    Implementation Rating
    Cisco
    There were documents that detailed how the WiFi Access Point was to be installed and mounted. The only issue was to cable the device, we use a third party for this type of work and typically has to be performed after normal business hours. Other than that, the installation was easy.
    Read full review
    NinjaOne
    Use of Organizations and locations
    Incentivized
    Read full review
    Alternatives Considered
    Cisco
    The Cisco Meraki MR Wireless Access Points fare really well against HPE Aruba AP. The cost difference is minimal on the hardware although things get more expensive on support and subscription cost (on going cost). Speed and throughput seems to be better on Cisco Meraki (user feedback and experience not technically measured). User connectivity is better with HPE Aruba primarily because of the Clearpass solution on top of its generic software management.
    Incentivized
    Read full review
    NinjaOne
    NinjaOne has the most rounded set of features however I believe all of the programs have there own plus and minus points. We use a mixture of programs however NinjaOne is the most heavily used.
    Incentivized
    Read full review
    Scalability
    Cisco
    As far as I know, it's 10. I mean, because like I said, I manage stuff in the south. I have coworkers that manage it in the north. And so the scalability of it to be able to be go in and see the configurations of the ones in the north as well as they can see in the south. So across the board, it works really well for how widespread out it is.
    Incentivized
    Read full review
    NinjaOne
    Overall the software is very reliable
    Incentivized
    Read full review
    Return on Investment
    Cisco
    • Uptime has improved significantly. The dashboard automatically keeps devices up to date by scheduling upgrades at remote times (say 2am on a Sunday)
    • Swapping to Cisco Meraki MR Wireless Access Points has reduced the management overhead. No more long controller software hardware upgrades and obviously no more need for beefy central controllers.
    Incentivized
    Read full review
    NinjaOne
    • Allowed us to use our full IT staff in remote offices to troubleshoot
    • The quick site response times helps reduce the time spent trying to find, connect, and fix systems
    • The ease of use creates confidence from our users that we can quickly fix their problems from anywhere in the world.
    Incentivized
    Read full review
    ScreenShots

    Cisco Meraki MR Wireless Access Points Screenshots

    Screenshot of MR57 Cisco Meraki Access Point

    NinjaOne Screenshots

    Screenshot of the NinjaOne dashboardScreenshot of the NinjaOne mobile appScreenshot of NinjaOne automationScreenshot of NinjaOne device detailsScreenshot of NinjaOne network monitoring - NetFlowScreenshot of NinjaOne virtual machine monitoring