Cisco Meraki SD-WAN is a cloud-managed solution that simplifies and secures wide area networking across branch, campus, and remote locations. Built on Meraki’s dashboard, it delivers centralized visibility, automation, and traffic optimization without the complexity of traditional WAN deployments. The solution improves application performance by dynamically routing traffic based on real-time conditions, integrating advanced security, and providing seamless multicloud connectivity. With support…
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SolarWinds Pingdom
Score8 out of 10
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SolarWinds Pingdom is a website uptime monitoring and alert tool, with additional reporting and Real User Monitoring capabilities. Pingdom is part of SolarWinds’s DevOps package, enabling full-stack monitoring as a service.
I believe it is well suited for "pop-up" offices of a small number of people. 5 to 10 is ideal. It can be setup with a minimum of involvement from the IT infrastructure group. It is a very simple way to connect a remote site securely and quickly with the confidence that the connection will be stable. I believe it is less suited for a large organization requiring complex routing and routing protocols. It only works with Meraki endpoints and so there must be Meraki firewalls at both ends. It cannot be used with IPSEC tunnels
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I believe the scenarios we used it for were quite well covered, from the executive perspective. The downtime alarms worked very well and were easy to setup, uptime monitoring tools were clear and easy to use, even for non-technical people (C-level) and the SLA management tools allowed us to spend less time, and have less friction, with our clients
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I really like the firewalls and the access points, like the wireless ones. From a wireless access point perspective, we recently moved to the new MR57s, multi-gig bandwidth as well as Wi-Fi 6, which helps users connect wirelessly regardless of where they sit in the office. The experience they get doesn’t matter wherever they move—it’s fantastic. So we’ve moved from the previous iteration of Meraki Access Points to the new iteration, like two weeks ago, and we’ve seen a major shift in the user experience.
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I personally think that this particular place is on the logging side. I have seen where the event log is that what they call in terms of capturing all the log events is the area which I personally feel can actually be improved. Even this could be similar, like how I said about packet capture where you could have a flexibility of having a high level information or deep level regardless you should have that kind of option where you could also see the logging site as granular as per the requirement. So that's the area which I think is a bit little behind compared to other vendors.
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The PagerDuty integration could be a lot better. When you use the PagerDuty integration, it doesn't send any information about which check failed! It just sends a message like "Timeout (> 30s)" -- this isn't very helpful when we have hundreds of checks. We've worked around this by using both the PagerDuty and Slack integrations and having them both post to the same Slack channel. But this means that when an engineer is paged from PagerDuty, they have to go to Slack (or Pingdom) to find the details about the page; it's not available on the page itself.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Because so far the solution showed great stability during the time, easy to use and deploy. There is still room for improvements like adding a smarter way to manage the policies to apply to the tunneled traffic, today the way to configure and manage them is quite old style, It would be better an "object" oriented way to create them.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Recently added features have made Pingdom less intuitive for our requirements. While Pingdom has a broad offering and remains a good value, it is becoming more than we need. Our customer base is becoming more and more global and Pingdom still lacks Asia-Pacific monitoring, which we will need within a year.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Pingdom is easy to use, very intuitive and has a very short learning curve. From the onset, we've been able to jump in and leverage the tool to accomplish our goals for page speed performance and discover the insights we need to make improvements. Its a well-designed tool and makes for a good user experience.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Fast and efficient. The only issue currently is that the support is only overseas support and not in South Africa, which causes delays in resolution for some cases. Escalating issues is quite simple and the opening of new cases from the dashboard is easy. I have never had a support issue that could not be resolved.
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Support responded the same day to my query, as I was setting the product up but couldn't find the setting I needed. This was successfully resolved in a short time frame, so I was pleased with how quickly we were able to get this resolved. I haven't needed to contact support since.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We did a very stringent valuation a few years ago. And we evaluated probably about a dozen suppliers on paper that we evaluate just by capabilities. And, we of some other business criteria, and we whittled that down to a list of five. And out of those five, we brought four of those into our lab environment where we ran approximately 350 different test cases on, we really beat on it pretty heavily. And some of those other suppliers would've been companies like Fortinet Versa Networks Silver Peak, which is now owned by Hewlett Packard.
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PRTG Network Monitor was a far more complicated tool to use and set up albeit it does both Internal and External monitoring. The setup wasn't intuitive and there are too many configuration options to complete to form an alert
Amazon CloudWatch is specific to AWS resources and cannot be easily use outside of the AWS Ecosystem
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
With the implementation of Cisco Meraki SD-WAN on our new site, this has enabled us to optimize the bandwidth of our 3 links. Thanks to this, updates pushed by Microsoft Intune, such as Microsoft CRM operations, are running smoothly. The same applies to SAP and our Teams meetings. And I almost forgot our Cisco telephone system.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Cisco Meraki SD-WAN gave us a new perspective on SDN, ZTP and other automation tools we didn't have before
The sizing of Meraki MX series cannot compete very large and robust networks, only if we use virtual appliances. In this case, I would recommend on other vendors like Fortinet
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Honestly, we have 4 other products that overlap this functionality whose organizations provide far superior support. At this point it is an unnecessary expense.
In my opinion, their lack of support responsiveness and commitment has impacted our IT agility.