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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Multicloud Defense

    Score8.4 out of 10
    N/AA solution to simplify security and gain multidirectional protection across any public or private cloud to block inbound attacks, lateral movement, and data exfiltration using a single solution. Cisco Multicloud Defense protects all cloud environments using a single software-as-a-service (SaaS) control plane, eliminating inefficient, complex, and costly point solutions.N/A

    SAP Concur

    Score8.3 out of 10
    N/ASAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.

    $7

    per month

    Pricing
    Cisco Multicloud DefenseSAP Concur
    Editions & Modules
    No answers on this topic
    Base
    $7.00
    per report (average price)
    Plus
    $11.00
    Offerings
    Pricing Offerings
    Cisco Multicloud DefenseSAP Concur
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco Multicloud DefenseSAP Concur
    Considered Both Products
    Cisco
    No answer on this topic
    SAP Concur
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    94%
    Would buy again
    734 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    95%
    Delivers good value for the price
    588 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    95%
    Happy with the feature set
    740 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    93%
    Lived up to sales and marketing promises
    386 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    94%
    Implementation went as expected
    419 Answers
    Features
    Cisco Multicloud DefenseSAP Concur
    Cloud Computing Security Features
    Comparison of Cloud Computing Security Features features of Cisco Multicloud Defense and SAP Concur
    Feature
    Cisco Multicloud Defense
    8.3
    4 Ratings
    3% above category average
    SAP Concur
    -
    Ratings
    Automated Data Backup and Recovery8.22 Ratings00 Ratings
    Intrusion Detection and Prevention:8.04 Ratings00 Ratings
    Regular Vulnerability Management8.22 Ratings00 Ratings
    Identity and Access Management8.02 Ratings00 Ratings
    Secure Data Transfer8.24 Ratings00 Ratings
    Security Incident Response8.33 Ratings00 Ratings
    Compliance and Auditing8.94 Ratings00 Ratings
    Expense Management
    Comparison of Expense Management features of Cisco Multicloud Defense and SAP Concur
    Feature
    Cisco Multicloud Defense
    -
    Ratings
    SAP Concur
    8.4
    565 Ratings
    1% above category average
    Employee Expense Reporting00 Ratings8.4557 Ratings
    Corporate Card Reconciliation00 Ratings8.3421 Ratings
    Payment Management
    Comparison of Payment Management features of Cisco Multicloud Defense and SAP Concur
    Feature
    Cisco Multicloud Defense
    -
    Ratings
    SAP Concur
    8.2
    496 Ratings
    2% above category average
    Customizable Approval Policies00 Ratings8.2435 Ratings
    Financial Document Management00 Ratings8.5370 Ratings
    Payment Status Tracking00 Ratings8.6430 Ratings
    Payment Audit Trail00 Ratings8.3401 Ratings
    Duplicate Bill Detection00 Ratings7.6359 Ratings
    Advanced OCR00 Ratings8.2313 Ratings
    Electronic Funds Transfer00 Ratings8.4288 Ratings
    Best Alternatives
    Cisco Multicloud DefenseSAP Concur
    Small Businesses
    Armor
    Score6 out of 10
    Brex
    Score9 out of 10
    Medium-sized Companies
    Trend Micro Deep Security
    Score8.3 out of 10
    Expensify
    Score9 out of 10
    Enterprises
    AWS CloudTrail
    Score8.8 out of 10
    Emburse Expense Enterprise (formerly Chrome River)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Multicloud DefenseSAP Concur
    Likelihood to Recommend
    8.3
    (6 ratings)
    8.3
    (1015 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.4
    (48 ratings)
    Usability
    9.1
    (2 ratings)
    8.2
    (245 ratings)
    Availability
    -
    (0 ratings)
    8.3
    (16 ratings)
    Performance
    -
    (0 ratings)
    6.8
    (13 ratings)
    Support Rating
    -
    (0 ratings)
    7.8
    (45 ratings)
    In-Person Training
    -
    (0 ratings)
    5.9
    (7 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.9
    (16 ratings)
    Configurability
    -
    (0 ratings)
    8.1
    (10 ratings)
    Ease of integration
    -
    (0 ratings)
    8.1
    (63 ratings)
    Product Scalability
    -
    (0 ratings)
    8.9
    (62 ratings)
    Vendor post-sale
    -
    (0 ratings)
    6.0
    (9 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    5.6
    (10 ratings)
    User Testimonials
    Cisco Multicloud DefenseSAP Concur
    Likelihood to Recommend
    Cisco
    For WAF functionality and delivery of websites, It's very well suited for traditional firewalling, if you're doing that already, it can be quite difficult to rearchitect everything around this product. So an example of that would be if, like us, you came from a datacenter style architecture within your cloud environment and you are trying to move to a more cloud-fronted architecture. Probably the best way to put it is that can be quite difficult, but once you've deployed, it gets easier operationally. So to kind of reverse engineer everything and then do everything again can be quite tedious in some ways. But that will be specific to people depending on where they're coming from with it.
    Incentivized
    Read full review
    SAP Concur
    Most other products don't offer solutions for US statutory compliance. Concur handles it natively by localizing legal requirements and VAT reclamation. Another key benefit is that it enforces formal authorizations before an employee can even book a ticket. It can also enforce strict spending caps and mandatory justification for specific fields.
    Incentivized
    Read full review
    Pros
    Cisco
    • DLP monitoring - key item for us which helps to view if anything which should leave our environment our or even between each part of network between/inside specific clouds
    • Segmentation of subnet, basic but helpful to isolate each host into their own part of single subnet and connect them, including all visibility features which are offered by Cisco defense systems
    • Allow/deny rules helps us to block, monitor and logs traffic passing in each direction of our environment
    Incentivized
    Read full review
    SAP Concur
    • Self service and easy to navigate
    • Available on all mobile devices
    • Provides travel options such as airlines for the destination with several options
    • Automatically define check in and check out dates and time for hotels
    • Reminds users to book other travel related activities
    Incentivized
    Read full review
    Cons
    Cisco
    • The ability to see traffic flowing and identify malicious traffic is amazing.
    • The ease of setting up the connections of the cloud platforms is perfect.
    • Dynamic based security policies allow for better protection.
    • I don't have any detailed examples of improvement so instead I highlighted a couple of aspects that make the solution amazing.
    Incentivized
    Read full review
    SAP Concur
    • It is not very straightforward on how to add in loyalty programs. I've had several instances where my loyalty programs don't carry through with my booking
    • Expense reports are tedious to build, especially when you have several expenses to enter from a company trip
    • The new AI functions for reading uploaded receipts has never worked for me, requiring me to do it manually anyways
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    If it maintains its current direction it will be very disruptive in the cloud security space
    Incentivized
    Read full review
    SAP Concur
    Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
    Incentivized
    Read full review
    Usability
    Cisco
    Ease of Use
    Incentivized
    Read full review
    SAP Concur
    I think it is very easy to use, especially once you are acquainted with it. I think the UX could be improved so some things, like accessing old reports, are more intuitive once you learn it though it is not difficult to replicate.
    Incentivized
    Read full review
    Reliability and Availability
    Cisco
    No answers on this topic
    SAP Concur
    In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
    We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

    While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
    Incentivized
    Read full review
    Performance
    Cisco
    No answers on this topic
    SAP Concur
    Performance-wise, it's good, loads pages quickly, and reports are highly accurate and easy to understand. Also, we can generate custom reports as needed, and we have integrated with a few other apps, and we have not seen any downgrade in performance.
    Incentivized
    Read full review
    Support Rating
    Cisco
    As of yet I havent logged a TAC case - It will be interesting to see how it is supported as a new product in the medium term
    Incentivized
    Read full review
    SAP Concur
    I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
    Incentivized
    Read full review
    In-Person Training
    Cisco
    No answers on this topic
    SAP Concur
    My Seniors were the ones who taught me about Concur. Concur Support team has sent me training links and answered me in their tickets too. Usually they are helpful and knows their stuff. There are times when webex meetings is conducted for reporting training. They were very patient and took down all the details from me.
    Incentivized
    Read full review
    Online Training
    Cisco
    No answers on this topic
    SAP Concur
    The person on the online training was very through and helped us with all questions. The trainer was excellent—very knowledgeable, engaging, and easy to understand. If you'd like, I can tailor it for a formal evaluation or add specific strengths
    Incentivized
    Read full review
    Implementation Rating
    Cisco
    No answers on this topic
    SAP Concur
    There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area. A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
    Incentivized
    Read full review
    Alternatives Considered
    Cisco
    Cisco Multicloud Defense, Crowd Strike Falcon, and Arctic Wolf Cloud Posture Security Management System as a service SAAS platforms are very comparable platforms. Unfortunately for Croud Strike, they had a mishap recently that caused major downtime for many companies worldwide. I do not think that you would have to worry about this happening with Cisco Multicloud Defense.
    Incentivized
    Read full review
    SAP Concur
    Expensify and Zoho Expense work for small and mid-size businesses. Big multinationals do not receive benefits from the apps. Coupa is good as a solution for organizations with non-SAP leading systems. If you plan to use SAP ERP as the main/lending system then SAP Concur is the best solution, mainly for its native integration with SAP ecosystem.
    Incentivized
    Read full review
    Scalability
    Cisco
    No answers on this topic
    SAP Concur
    This program has been very helpful, user friendly and has been a great asset to use to assist with time management. Not only are leadership involved with using this program but all staff as well. This is also a great way to hold each accountable. Easy startup with not many means for hands on training
    Incentivized
    Read full review
    Return on Investment
    Cisco
    • The insight that it provides allows us to move away from other tools and just utilize the Cisco Multicloud Defense.
    • Insights into data usage provides tangible analytics.
    • Ease of management and use allows for less in-depth and specialized training.
    Incentivized
    Read full review
    SAP Concur
    • It makes the entire process of expense management crystal clear and thus helps in maintaining the trust of the employees, and thereby having good rapport of the company among the employees.
    • It helps in detecting the duplicate bills, thereby saving lots of money of the company.
    • It also helps in payment audits and thereby it helps in improving the overall process.
    Incentivized
    Read full review
    ScreenShots

    SAP Concur Screenshots

    Screenshot of a picture of a receipt snapped from a smartphoneScreenshot of analytics from SAP ConcurScreenshot of the integrated travel and expense applicationScreenshot of the SAP Concur mobile app