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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Secure Connect

    Score9.3 out of 10
    N/ACisco Secure Connect is a SASE solution that converges Software-Defined Wide Area Network (SD-WAN) and Security Service Edge (SSE) to enable operational consistency across premises to the cloud.N/A

    New Relic

    Score8.1 out of 10
    N/ANew Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

    $0

    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

    Pricing
    Cisco Secure ConnectNew Relic
    Editions & Modules
    No answers on this topic
    Free (Forever)
    $0
    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
    Telemetry Data Platform
    $0.25
    per month per extra GB data ingest (after first free 100GB per month)
    Incident Intelligence
    $0.50
    per month per event (after first 1000 free events per month)
    Standard
    $99
    per month per full user (after first free full user - unlimited free basic users)
    Pro
    Contact sales team
    Enterprise
    Contact sales team
    Offerings
    Pricing Offerings
    Cisco Secure ConnectNew Relic
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco Secure ConnectNew Relic
    Considered Both Products
    Cisco
    No answer on this topic
    New Relic
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    23 Answers
    91%
    Would buy again
    71 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    20 Answers
    94%
    Delivers good value for the price
    64 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    23 Answers
    97%
    Happy with the feature set
    76 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    12 Answers
    95%
    Lived up to sales and marketing promises
    55 Answers
    Implementation went as expected
    88%
    Implementation went as expected
    15 Answers
    96%
    Implementation went as expected
    68 Answers
    Best Alternatives
    Cisco Secure ConnectNew Relic
    Small Businesses
    No answers on this topic
    Amazon CloudWatch
    Score7.8 out of 10
    Medium-sized Companies
    Palo Alto Networks Prisma Access
    Score8.6 out of 10
    LogicMonitor
    Score8.9 out of 10
    Enterprises
    Palo Alto Networks Prisma Access
    Score8.6 out of 10
    ManageEngine Site24x7
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Secure ConnectNew Relic
    Likelihood to Recommend
    9.5
    (22 ratings)
    7.3
    (148 ratings)
    Likelihood to Renew
    8.4
    (4 ratings)
    8.8
    (16 ratings)
    Usability
    8.4
    (17 ratings)
    6.7
    (14 ratings)
    Availability
    8.0
    (1 ratings)
    9.1
    (2 ratings)
    Performance
    8.0
    (1 ratings)
    9.1
    (2 ratings)
    Support Rating
    9.5
    (2 ratings)
    9.0
    (7 ratings)
    Implementation Rating
    9.4
    (2 ratings)
    8.0
    (9 ratings)
    Configurability
    9.0
    (1 ratings)
    7.3
    (3 ratings)
    Contract Terms and Pricing Model
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (1 ratings)
    9.0
    (1 ratings)
    Product Scalability
    8.0
    (1 ratings)
    9.1
    (2 ratings)
    Professional Services
    7.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    8.2
    (2 ratings)
    Vendor pre-sale
    9.0
    (1 ratings)
    8.2
    (2 ratings)
    User Testimonials
    Cisco Secure ConnectNew Relic
    Likelihood to Recommend
    Cisco
    Enterprise with Hybrid Workers or remote workers where most of the resources are in cloud. Branches spread around the worlds with private DCs. Enterprise with mpls or sd-wan connection, the Cisco Secure Connect technology is a further technology upgrade from SD-WAN. Central management of l3/l4 policies, DNS filtering and Web Filtering based on the identity.
    Incentivized
    Read full review
    New Relic
    New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example
    Incentivized
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    Pros
    Cisco
    • I think it integrates very well with Meraki, and that's the best thing I like about this product. Meraki is all about simplicity, and when a customer has the same user interface to get their network and security experience just right out of the Meraki dashboard, it really works. Very great. For example, if you want to secure the internet user, you want to use any, sorry, you want to secure any application, you want to secure any brand, it's just a matter of minutes. You can do it.
    Incentivized
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    New Relic
    • It gives us insights of applications, infrastructure, clouds very well.
    • The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
    • It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.
    Incentivized
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    Cons
    Cisco
    • For teams which are growing, it is very costly to purchase the capabilities that protects the business and even identifying the right subscription like advance threat protection.
    • The one who does not have any advance or high level Cisco Secure Connect experience, for them it is hard to use the Cisco Secure Connect UI. So, you should make the UI quite extra user friendly.
    • Finding the root cause is very tricky for large datasets.
    • Third party integrations are also not that easy with Cisco.
    Incentivized
    Read full review
    New Relic
    • And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
    • Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
    • With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.
    Incentivized
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    Likelihood to Renew
    Cisco
    The product is mature. The product support well all 3 main OS (Windows, Linux, MacOS). Cisco Support is great Cisco backends are powerfull appliance Cisco secure profile are a great feature and because they are controlled centraly, there is less way to bypass the VPN. Cisco SEcure connect is really easy-to-use for non computer expert.
    Incentivized
    Read full review
    New Relic
    The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
    Incentivized
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    Usability
    Cisco
    I gave this rating because it delivers the strongly on things that matters the most to our business like security, reliability and better user experience. It provides the secure access policies and it supports the MFA which reduces the risk. We can securely work from anywhere without any trouble also it supports both on prem and cloud access.
    Incentivized
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    New Relic
    I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
    Incentivized
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    Reliability and Availability
    Cisco
    It is better than any other vpn application
    Incentivized
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    New Relic
    Never observed an outage
    Incentivized
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    Performance
    Cisco
    Better performance compared to compititor
    Incentivized
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    New Relic
    there are times where browser cache will cause issues that require you to clear your browser before continuing.
    Incentivized
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    Support Rating
    Cisco
    never used it
    Incentivized
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    New Relic
    The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
    Incentivized
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    Implementation Rating
    Cisco
    Very quick and easy, its a tidy set up, no messy cables and the sound and video quality is excellent. I use this weekly for home calls and larger team calls across the UK and Europe and have no problems. The engineers were in and out within a couple of hours
    Incentivized
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    New Relic
    It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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    Alternatives Considered
    Cisco
    Cisco Secure Connect allows for secure connections to critical systems with a better performance while maintaining security for users and business processes, maintaining the company policies and security posture for improved end user experience without impact on the services. Better tool tested when considering technical requirements and security posture requirements.
    Incentivized
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    New Relic
    Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
    Incentivized
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    Contract Terms and Pricing Model
    Cisco
    Will go for any offers with respect to the pricing
    Incentivized
    Read full review
    New Relic
    No answers on this topic
    Scalability
    Cisco
    It is flexible across desktop os and mobile os
    Incentivized
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    New Relic
    Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
    Incentivized
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    Professional Services
    Cisco
    Very professional and supportive
    Incentivized
    Read full review
    New Relic
    No answers on this topic
    Return on Investment
    Cisco
    • The positive impact is that businesses has reduced the dependency on physical hardware by moving and adapting its cloud services and on-prem security.
    • Due to the centralized management, it is easy for developer like us to manage the dashboard and also reduces the time spent on security task and routine networks.
    • Cisco Secure Connect is providing a strong ROI because it reduces infrastructure cists, improved IT tasks, enhances security which is very beneficial for long term businesses.
    Incentivized
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    New Relic
    • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
    • We were able to identify our slowest database queries and optimize them for quicker response times.
    Incentivized
    Read full review
    ScreenShots