TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Secure Firewall

    Score8.4 out of 10
    N/ACisco Secure Firewall delivers comprehensive threat protection for modern, distributed networks. Built to support hybrid workforces and multicloud environments, it enables Zero Trust access, application visibility, and secure remote connectivity. With integration across the Cisco Secure portfolio, including SecureX and Talos threat intelligence, the firewall powers organizations to detect and stop more sophisticated threats. Centralized management simplifies policy enforcement, orchestration,…N/A

    New Relic

    Score8.1 out of 10
    N/ANew Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

    $0

    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

    Pricing
    Cisco Secure FirewallNew Relic
    Editions & Modules
    No answers on this topic
    Free (Forever)
    $0
    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
    Telemetry Data Platform
    $0.25
    per month per extra GB data ingest (after first free 100GB per month)
    Incident Intelligence
    $0.50
    per month per event (after first 1000 free events per month)
    Standard
    $99
    per month per full user (after first free full user - unlimited free basic users)
    Pro
    Contact sales team
    Enterprise
    Contact sales team
    Offerings
    Pricing Offerings
    Cisco Secure FirewallNew Relic
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco Secure FirewallNew Relic
    Considered Both Products
    Cisco
    No answer on this topic
    New Relic
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    193 Answers
    91%
    Would buy again
    71 Answers
    Delivers good value for the price
    90%
    Delivers good value for the price
    160 Answers
    94%
    Delivers good value for the price
    64 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    191 Answers
    97%
    Happy with the feature set
    76 Answers
    Lived up to sales and marketing promises
    86%
    Lived up to sales and marketing promises
    140 Answers
    95%
    Lived up to sales and marketing promises
    55 Answers
    Implementation went as expected
    86%
    Implementation went as expected
    164 Answers
    96%
    Implementation went as expected
    68 Answers
    Features
    Cisco Secure FirewallNew Relic
    Firewall
    Comparison of Firewall features of Cisco Secure Firewall and New Relic
    Feature
    Cisco Secure Firewall
    8.2
    196 Ratings
    5% below category average
    New Relic
    -
    Ratings
    Identification Technologies8.1177 Ratings00 Ratings
    Visualization Tools7.8175 Ratings00 Ratings
    Content Inspection8.3175 Ratings00 Ratings
    Policy-based Controls8.5183 Ratings00 Ratings
    Active Directory and LDAP7.9156 Ratings00 Ratings
    Firewall Management Console8.0182 Ratings00 Ratings
    Reporting and Logging7.7184 Ratings00 Ratings
    VPN8.8164 Ratings00 Ratings
    High Availability8.9177 Ratings00 Ratings
    Stateful Inspection8.8171 Ratings00 Ratings
    Proxy Server7.793 Ratings00 Ratings
    Best Alternatives
    Cisco Secure FirewallNew Relic
    Small Businesses
    SonicWall NSA Series
    Score8.3 out of 10
    Amazon CloudWatch
    Score7.8 out of 10
    Medium-sized Companies
    Barracuda CloudGen Firewall
    Score9.6 out of 10
    LogicMonitor
    Score8.9 out of 10
    Enterprises
    Cisco Adaptive Security Appliance (ASA) Software
    Score9 out of 10
    ManageEngine Site24x7
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Secure FirewallNew Relic
    Likelihood to Recommend
    8.3
    (203 ratings)
    7.3
    (148 ratings)
    Likelihood to Renew
    9.5
    (6 ratings)
    8.8
    (16 ratings)
    Usability
    7.3
    (6 ratings)
    6.7
    (14 ratings)
    Availability
    9.5
    (6 ratings)
    9.1
    (2 ratings)
    Performance
    10.0
    (3 ratings)
    9.1
    (2 ratings)
    Support Rating
    7.7
    (131 ratings)
    9.0
    (7 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.7
    (6 ratings)
    8.0
    (9 ratings)
    Configurability
    10.0
    (1 ratings)
    7.3
    (3 ratings)
    Contract Terms and Pricing Model
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.4
    (5 ratings)
    9.0
    (1 ratings)
    Product Scalability
    9.5
    (3 ratings)
    9.1
    (2 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    8.2
    (2 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    8.2
    (2 ratings)
    User Testimonials
    Cisco Secure FirewallNew Relic
    Likelihood to Recommend
    Cisco
    I can't think of scenarios where it is less appropriate, unless we are talking about real tiny businesses. More businesses will find Cisco Secure Firewall an outstanding tool to use, love, and trust from a reputable Network giant vendor. It is a must for businesses that want to focus on what they are doing, and leaving the network security for the pros.
    Incentivized
    Read full review
    New Relic
    New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example
    Incentivized
    Read full review
    Pros
    Cisco
    • Cisco's firewall actually does its job of blocking what it is supposed to block. We had an old Firewall that led to slippages. Cisco catches 97% of malware and vulnerabilities during testing. For Coitiar, that means an engineer who clicks a link with malware is handled quickly.
    • We actually tested if failovers would affect running sessions. We pulled our primary unit during a certification submission period. The firewall just switched, and the connection kept running.
    • The AI assistant in policy management is excellent, and for our lean team, it makes the whole process easy and efficient. I don't have to audit 200 policies manually; the AI steps in and does its thing.
    Incentivized
    Read full review
    New Relic
    • It gives us insights of applications, infrastructure, clouds very well.
    • The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
    • It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.
    Incentivized
    Read full review
    Cons
    Cisco
    • I mean I think a lot of the technology with managing them is getting better. There's a few cons to the new firewall management console. You can't sort through routes or I think you can with interfaces now, but there's a few caveats that they haven't really worked out yet, but they're implementing AI into it, so it's getting to be a lot easier to use.
    Incentivized
    Read full review
    New Relic
    • And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
    • Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
    • With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    It works really well. We can do most anything we want or need to with it, and you don’t have to have a doctorate or multiple certs to necessarily figure it out. The thing that would probably have to happen to make us switch would be if we just got priced out - Cisco’s more powerful and higher bandwidth models cost a pretty penny.
    Incentivized
    Read full review
    New Relic
    The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
    Incentivized
    Read full review
    Usability
    Cisco
    i think overall after ALOT of tac cases it works allright now. But still have alot of issues if you use cloud based mangement. fx, if you open 2 windows of access policys, both of the pages, rules starte to jump form side to side. if you then open one more list, its start to jump even faster. if you close the 2 of them, its back to normal. ALSO the extended access lists for VPN, SUCKS. Its the tiniest window when opening the editor, and you are not able to give the rules names, Which means finding and editing rules SUCKS, its a horrible experience, and eveytime we have to we want to yell :P
    Incentivized
    Read full review
    New Relic
    I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
    Incentivized
    Read full review
    Reliability and Availability
    Cisco
    Rationale:


    Strengths:


    High availability (HA) and failover configurations ensure continuous operation during hardware or network issues.


    Minimal unplanned outages reported; system remains responsive under full inspection load.


    Centralized monitoring and proactive alerts help prevent downtime.




    Minor Considerations:


    Occasional maintenance windows or updates may require brief service interruptions.


    Complex integrations with other systems may sometimes require extra attention to maintain uptime.




    Overall, Cisco Secure Firewall is highly available and dependable, supporting business continuity and operational resilience.
    Incentivized
    Read full review
    New Relic
    Never observed an outage
    Incentivized
    Read full review
    Performance
    Cisco
    We have not had any performance issues with Cisco Secure Firewall, even with DPI and IPS enabled, we have not seen a performance hit. Emoployes have not complained about any slow network speeds that could have been attributed to the secure firewall it has always been something else within the office network.
    Incentivized
    Read full review
    New Relic
    there are times where browser cache will cause issues that require you to clear your browser before continuing.
    Incentivized
    Read full review
    Support Rating
    Cisco
    I rarely get the support I need in the time I need it. Often, while they are "looking at packet captures and going to get back to me" I fix the problem on my own. If you were to look at my TAC cases over the past year, you would see some very lengthy cases that usually ended with me contacting the TAC person and telling them to just close the case
    Incentivized
    Read full review
    New Relic
    The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
    Incentivized
    Read full review
    In-Person Training
    Cisco
    very good
    Incentivized
    Read full review
    New Relic
    No answers on this topic
    Online Training
    Cisco
    was a good training but questions was answered not so good. Training was "Fundamentals of Cisco Firewall Threat Defense and Intrusion Prevention (SFWIPF)".
    Incentivized
    Read full review
    New Relic
    No answers on this topic
    Implementation Rating
    Cisco
    Our initial implementation was aided by Cisco's professional services and was excellent. The engineer was very knowledgeable and helped us work through issues while building out our new internet security edge Part of this involved tools to migrate the firewall configuration from old to new.
    Incentivized
    Read full review
    New Relic
    It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
    Read full review
    Alternatives Considered
    Cisco
    Cisco Secure Firewall works better with the Cisco ecosystem when we can utilize it and feels beefy enough when we utilize it in the data center. The Fortinet we have found are great, small cost boxes for remote offices with a better UI then Cisco Secure Firewalls. The feature set included with the firewalls feels similar from a security point of view.
    Incentivized
    Read full review
    New Relic
    Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Cisco
    A solid, realistic rating most people give for Cisco Secure Firewall pricing is 7 or 8 out of 10 (because the product is strong but licensing can be a bit complex)
    Incentivized
    Read full review
    New Relic
    No answers on this topic
    Scalability
    Cisco
    Cisco Secure Firewall has never given us any trouble, it has stayed up at all times, upgrading the appliance has also become much simpler. We operate the appliance in a HA pair, so 0% downtime within our organisation. During switchover while upgrading, not a single packet seems to get lost, so this has been a very valuable asset to our company.
    Incentivized
    Read full review
    New Relic
    Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
    Incentivized
    Read full review
    Professional Services
    Cisco
    was not involved
    Incentivized
    Read full review
    New Relic
    No answers on this topic
    Return on Investment
    Cisco
    • Cisco Secure Firewalls help with our segmentation policies and protect our company assets
    • Cisco Secure Firewalls help identify when our policies have changed on or network and troubleshoot network outages
    • Cisco Secure Firewalls help identify threats through Cisco Talos and other threat feeds that they ingest
    Incentivized
    Read full review
    New Relic
    • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
    • We were able to identify our slowest database queries and optimize them for quicker response times.
    Incentivized
    Read full review
    ScreenShots

    Cisco Secure Firewall Screenshots

    Screenshot of Cisco Secure 1200 Series Firewall FamilyScreenshot of Cisco Secure 4200 SeriesScreenshot of Cisco Secure 4200 SeriesScreenshot of Cisco Secure Firewall 1200 Stack FamilyScreenshot of Cisco Secure Firewall 200 SeriesScreenshot of Cisco Secure Firewall 200 Series