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Cisco Unified Communications Manager (Call Manager) vs. Notion

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Unified Communications Manager (Call Manager)

    Score8.3 out of 10
    N/ACall Manager is a unified call control center from Cisco that supports enterprise collaboration functions across the spectrum of IP telephony, video & web conferencing, and messaging. Features include call forwarding, call back, call transfer, ad hoc conferencing, and call park.N/A

    Notion

    Score8.7 out of 10
    N/ANotion aims to present users with an all-in-one workspace — for notes, tasks, wikis, and databases, from Notion Labs in San Francisco.

    $5

    per month per user

    Pricing
    Cisco Unified Communications Manager (Call Manager)Notion
    Editions & Modules
    No answers on this topic
    Free
    $0
    Plus
    $12
    per month per user
    Business
    $24
    per month per user
    Enterprise
    Custom Pricing
    Offerings
    Pricing Offerings
    Cisco Unified Communications Manager (Call Manager)Notion
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsMust contact sales team for pricingA discount is offered for annual billing.
    More Pricing Information
    Community Pulse
    Cisco Unified Communications Manager (Call Manager)Notion
    Considered Both Products
    Cisco
    No answer on this topic
    Notion Labs, Inc
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    33 Answers
    93%
    Would buy again
    75 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    34 Answers
    97%
    Delivers good value for the price
    60 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    34 Answers
    98%
    Happy with the feature set
    79 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    27 Answers
    96%
    Lived up to sales and marketing promises
    45 Answers
    Implementation went as expected
    90%
    Implementation went as expected
    28 Answers
    93%
    Implementation went as expected
    53 Answers
    Features
    Cisco Unified Communications Manager (Call Manager)Notion
    Cloud PBX
    Comparison of Cloud PBX features of Cisco Unified Communications Manager (Call Manager) and Notion
    Feature
    Cisco Unified Communications Manager (Call Manager)
    7.6
    52 Ratings
    4% below category average
    Notion
    -
    Ratings
    Hosted PBX9.427 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)5.238 Ratings00 Ratings
    User templates6.149 Ratings00 Ratings
    Call reports8.249 Ratings00 Ratings
    Directory of employee names9.150 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Cisco Unified Communications Manager (Call Manager) and Notion
    Feature
    Cisco Unified Communications Manager (Call Manager)
    7.9
    55 Ratings
    4% below category average
    Notion
    -
    Ratings
    Answering rules9.352 Ratings00 Ratings
    Call recording5.234 Ratings00 Ratings
    Call park9.347 Ratings00 Ratings
    Call screening8.942 Ratings00 Ratings
    Message alerts6.847 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Cisco Unified Communications Manager (Call Manager) and Notion
    Feature
    Cisco Unified Communications Manager (Call Manager)
    9.1
    49 Ratings
    14% above category average
    Notion
    -
    Ratings
    Video conferencing9.139 Ratings00 Ratings
    Audio conferencing9.249 Ratings00 Ratings
    Video screen sharing8.823 Ratings00 Ratings
    Instant messaging9.427 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Cisco Unified Communications Manager (Call Manager) and Notion
    Feature
    Cisco Unified Communications Manager (Call Manager)
    6.7
    31 Ratings
    16% below category average
    Notion
    -
    Ratings
    Mobile app for iOS6.531 Ratings00 Ratings
    Mobile app for Android7.028 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of Cisco Unified Communications Manager (Call Manager) and Notion
    Feature
    Cisco Unified Communications Manager (Call Manager)
    -
    Ratings
    Notion
    7.3
    79 Ratings
    5% below category average
    Task Management00 Ratings8.174 Ratings
    Gantt Charts00 Ratings6.846 Ratings
    Scheduling00 Ratings6.957 Ratings
    Workflow Automation00 Ratings6.355 Ratings
    Mobile Access00 Ratings7.272 Ratings
    Search00 Ratings7.975 Ratings
    Visual planning tools00 Ratings7.868 Ratings
    Communication
    Comparison of Communication features of Cisco Unified Communications Manager (Call Manager) and Notion
    Feature
    Cisco Unified Communications Manager (Call Manager)
    -
    Ratings
    Notion
    7.7
    76 Ratings
    3% below category average
    Chat00 Ratings6.129 Ratings
    Notifications00 Ratings7.568 Ratings
    Discussions00 Ratings7.249 Ratings
    Surveys00 Ratings6.820 Ratings
    Internal knowledgebase00 Ratings8.769 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings8.98 Ratings
    Integrates with Outlook00 Ratings9.02 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Cisco Unified Communications Manager (Call Manager) and Notion
    Feature
    Cisco Unified Communications Manager (Call Manager)
    -
    Ratings
    Notion
    8.1
    76 Ratings
    1% above category average
    Versioning00 Ratings7.657 Ratings
    Video files00 Ratings7.649 Ratings
    Audio files00 Ratings7.343 Ratings
    Document collaboration00 Ratings8.571 Ratings
    Access control00 Ratings8.271 Ratings
    Advanced security features00 Ratings7.251 Ratings
    Integrates with Google Drive00 Ratings9.213 Ratings
    Device sync00 Ratings9.253 Ratings
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    Cisco Unified Communications Manager (Call Manager)Notion
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    Score8.2 out of 10
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    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Unified Communications Manager (Call Manager)Notion
    Likelihood to Recommend
    8.2
    (57 ratings)
    8.6
    (85 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    10.0
    (1 ratings)
    Usability
    9.3
    (17 ratings)
    8.4
    (55 ratings)
    Support Rating
    8.0
    (14 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.4
    (4 ratings)
    Data Sources
    -
    (0 ratings)
    4.7
    (4 ratings)
    User Testimonials
    Cisco Unified Communications Manager (Call Manager)Notion
    Likelihood to Recommend
    Cisco
    Cisco Unified Communications Manager is suited for medium to large customers who are in search for a solid call control platform with added security in mind. Cisco Unified Communications Manager also supports receptions, small groups and also a mini contact center type of set up with its Hunt Group, Pick up Group and call queuing facilities and also with set up of music on hold function while calls queuing.
    Incentivized
    Read full review
    Notion Labs, Inc
    If you want a customizable solution that can be adapted for just about any scenario, I recommend using Notion. If you need a solution that's easy to share with people outside your organization, Notion is great and allows individual or team permission-setting. If you want a turnkey solution, Notion might not be the best since it requires a fair bit of set-up. There are templates that can be purchased to handle this, but I haven't found them very helpful.
    Incentivized
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    Pros
    Cisco
    • This solution is extremely stable and has been running in our environment for several years without (unscheduled) downtime.
    • The ability to have voicemails automatically sent as an email message is extremely helpful in helping us to keep in touch while away from the desk.
    • The Call Manager provides us very granular settings to route our calls as we want.
    Incentivized
    Read full review
    Notion Labs, Inc
    • I love that you can create nested pages, allowing for separate sections to organize information as needed.
    • I appreciate the convenience of effortlessly uploading images to any section.
    • I appreciate that when adding links, you can embed them so the website displays directly on the page.
    Incentivized
    Read full review
    Cons
    Cisco
    • Administration web page is little bit hard to understand at the beginning specially if you are not familiar with naming convention and GU Interfaces.
    • Call Detail Record interface is fine but would be desirable to include more options that fit organization needs in terms of reporting purposes.
    • Self Care Portal interface could be more useful to the end user if it includes options to manage some features without administrators involving.
    Incentivized
    Read full review
    Notion Labs, Inc
    • I use Notion on my personal tablet, and unlike on the computer, I have a lot of difficulty editing backgrounds, GIFs, and page dividers. It's not as user-friendly, and often the elements end up cut off or misaligned, which is frustrating.
    • While the current calendar feature is helpful, I'd love to see more customization options. The Google Calendar style isn't always ideal, especially for tasks without specific times or for ongoing projects that require daily maintenance.
    • It would be fantastic to have more flexibility in customizing Notion pages. For example, I'd love to create planners with the freedom to add illustration boxes, stickers, or GIFs without being restricted to a fixed layout.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    We have been using this product for 20+ years and will continue too. This is a great product and new features are always coming out.
    Incentivized
    Read full review
    Notion Labs, Inc
    We're too settled in the ecosystem and we have no major complaints with it. No reason to move unless you have a burning pain point
    Incentivized
    Read full review
    Usability
    Cisco
    The usability part of Cisco Unified Communications Manager is very much simple from a usability point of view. Day-to-day Move Add Change Delete (MACD) can be performed by the administrators very easily with simple training. From the initial deployment point of view, some of the thing can be improved to simplify the process.
    Read full review
    Notion Labs, Inc
    Very easy to use (I learned how to use everything on my own) and I was able to set up an entire ecosystem without any courses or other tools. I often say that Notion is like Lego for adults, because there we can use all the available tools to create a multitude of things, from funnels to projects with calculated deadlines and tags.
    Incentivized
    Read full review
    Support Rating
    Cisco
    CUCM is supported by most third-party vendors for related products, so it makes finding solutions to specific needs easy. Also Cisco TAC is very knowledgeable, and we have never run into a problem they have not been able to resolve. Usually they are resolved without the need to escalate tickers either.
    Incentivized
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    Notion Labs, Inc
    No answers on this topic
    Implementation Rating
    Cisco
    This was the first phone system we implemented that could span multiple locations. We were very satisfied once fully implemented
    Incentivized
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    Notion Labs, Inc
    No answers on this topic
    Alternatives Considered
    Cisco
    We have been a Cisco based shop and have looked at other cloud voice options such as MS Teams pbx, and others, but ultimately, the features, endpoints, and reliability of Cisco has been the common factor in staying with them as our voice provider. Their integrations, room systems, and hybrid design allows for us to be flexible and keep a high up time vs reliance on 100% cloud.
    Incentivized
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    Notion Labs, Inc
    The company uses both Notion and Trello within the company. Notion is more for North America employees while Trello is used between Operation team overseas and in North America. Sometimes it's a preference of how the tools look like for project management. I would say both Notion and Trello are nice tools and serves our needs.
    Incentivized
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    Return on Investment
    Cisco
    • Communication and collaboration - Our offices are able to communicate both internally and externally due to this system.
    • Down time - Struggles with CUCM has caused a lot of down time due to the instability of the system.
    • High Costs - the cost of both the license and the maintenance was much higher than other systems.
    Incentivized
    Read full review
    Notion Labs, Inc
    • It has streamlined our processes across various teams to all work from a signle source of truth
    • Maintaining this source of truth is a full time job
    • It has reduced our overall tool set by completely eliminating two other softwares we were paying for
    Incentivized
    Read full review
    ScreenShots