What users are saying about
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Top Rated
1178 Ratings

Webex Meetings

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Top Rated
1178 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Webex Meetings

Document sharing (rather than screen sharing) needs to be improved so that there can be guaranteed consistency between what the host see and what the attendee sees. At the moment the only way to guarantee this is by using the discontinued UCF format. Screen sharing is nit a viable solution as the annotation toools for the attendees is not available.Apart from that [Cisco] Webex Meetings is reliable and comfortable way to conduct online classes.Ability for users accessing meetings from phones or tablets to be able to use the annoation tools would be useful.
Alexander Ellul | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Webex Meetings
8.1
High quality audio
Webex Meetings
8.4
High quality video
Webex Meetings
8.3
Low bandwidth requirements
Webex Meetings
7.5
Mobile support
Webex Meetings
8.2

Screen Sharing

Webex Meetings
8.6
Desktop sharing
Webex Meetings
8.9
Whiteboards
Webex Meetings
8.3

Online Meetings / Events

Webex Meetings
8.4
Calendar integration
Webex Meetings
8.7
Meeting initiation
Webex Meetings
8.5
Integrates with social media
Webex Meetings
7.5
Record meetings / events
Webex Meetings
8.7
Slideshows
Webex Meetings
8.7

Online Events Collaboration

Webex Meetings
8.5
Live chat
Webex Meetings
8.4
Audience polling
Webex Meetings
8.6
Q&A
Webex Meetings
8.4

Online Events Security

Webex Meetings
8.4
User authentication
Webex Meetings
8.5
Participant roles & permissions
Webex Meetings
8.6
Confidential attendee list
Webex Meetings
8.0

Pros

Webex Meetings

  • it is very robust and Stable
  • Security is one important strength
  • it is easy to use, and even when shared to arrange meetings with customer that are more familiar in using other Meeting Tools, they find it easy to use and better than the tools they have been using.
  • It is curious how they like the way they could change the Virtual Background and how better it looks than others
Mike Martinez | TrustRadius Reviewer

Cons

Webex Meetings

  • Better integration with other platforms such as Panopto (currently only one video source can be saved instead of one explicit presenter and one explicit content window
  • Needs a bigger marketplace similar to Zoom
  • Virtual backgrounds needs improvement and should include motion backgrounds
  • Consolidate all the different products (Webex Meetings, Event, Training, Support centers) into one product
  • Allow fullscreen video of presenter video on secondary monitor
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Webex Meetings

Webex Meetings 7.5
Based on 34 answers
Cisco Webex Meetings is a platform that consistently performs well and outperforms some of the other solutions that we have used, such as Zoom. It is user friendly and helps our organization accomplish the goal of connecting with external contacts to conduct meetings and share information
Jess Messenger | TrustRadius Reviewer

Usability

Webex Meetings

Webex Meetings 8.7
Based on 63 answers
Cisco Webex Meetings is a really easy-to-use solution. Cisco has a mentality linked to joining meetings: one button to push. There is always the same big green button that appears everywhere—on invitation emails, in the calendar, on videoconferencing devices, on the application in our phones and tablets. One button and the meeting is started. Anyone can start a meeting.The solution is therefore minimally demanding for IT teams, and even easy to set up and support for smaller environments where there simply isn't an IT team.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Webex Meetings

Webex Meetings 9.2
Based on 99 answers
To date any issues that may have arisen have had an alternative solution that did not put us in a down state. We could use the voip if the call in feature was not working. Most errors stem from an internal network or personal setting on a user’s pc.
Anonymous | TrustRadius Reviewer

Performance

Webex Meetings

Webex Meetings 8.8
Based on 77 answers
Something can be done to make the desktop app faster. When it loads on start-up it makes the system quite slower than expected. Reports and recordings are not immediately available after a meeting ends. Using both Webex Meetings and Webex Teams desktop apps slows down the system.
Maurizio Maggiora | TrustRadius Reviewer

Support Rating

Webex Meetings

Webex Meetings 8.3
Based on 115 answers
The response time is very fast via email. Most of the time, they also follow-up with a call but I usually need my questions answered via email.I think their support emails are bit bland and impersonal. They may think it's a good idea to list all applicable managers in their emails but that's not really all the important to me. In fact seeing so many people listed makes me wonder if I'd have to contact someone else to get my question answered or problem resolved.
Anonymous | TrustRadius Reviewer

In-Person Training

Webex Meetings

Webex Meetings 6.4
Based on 1 answer
It is very good to have an in-person training at times as they can show you in in person how to configure an operating system.
Anonymous | TrustRadius Reviewer

Online Training

Webex Meetings

Webex Meetings 7.8
Based on 2 answers
We mostly use training from Cisco's online training programs which is very informative and can be easily incorporated into our daily schedules without disrupting our normal working activities. There are many online training materials are available on cisco's website as well as other third-party training companies may also provide additional training.
Anonymous | TrustRadius Reviewer

Implementation Rating

Webex Meetings

Webex Meetings 8.6
Based on 17 answers
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
Chris Carpenter | TrustRadius Reviewer

Alternatives Considered

Webex Meetings

We work alongside Cisco and the is the tool of choice for this channel. Most of the other tools we have access too, prospects and partner struggle with as they don't have it installed or have locked down systems and can't launch the meetings.
Chris Krystalowich | TrustRadius Reviewer

Scalability

Webex Meetings

Webex Meetings 8.9
Based on 77 answers
Webex Meetings with its default of 1000 users in a meeting has been adequate for 99% of meeting requirements. In the event that a user needs more than this, Cisco Events is available for up to 3000 participants for larger meetings. There have been instances where a customer needed more than this is the reason why I gave this a 9.
(Brian) Keith Klevenski | TrustRadius Reviewer

Return on Investment

Webex Meetings

  • Webex Meetings has enabled our entire workforce to stay safe and work from home
  • Webex Meetings has enabled us to work face to face with coworkers and customers around the globe
  • Webex Meetings purchased in an enterprise agreement provides the lowest monthly investment and the returns offered by using this software are absolutely worth that cost
Anonymous | TrustRadius Reviewer

Pricing Details

Webex Meetings

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Webex Meetings Editions & Modules

Edition
Free$0.001
Starter$13.501
Plus$17.951
Business$26.951
  1. per month
Additional Pricing Details
Pricing available by monthly or annual subscription, with discounts available for annual commitments.

Rating Summary

Likelihood to Recommend

Webex Meetings
8.5

Likelihood to Renew

Webex Meetings
7.5

Usability

Webex Meetings
8.7

Reliability and Availability

Webex Meetings
9.2

Performance

Webex Meetings
8.8

Support Rating

Webex Meetings
8.3

In-Person Training

Webex Meetings
6.4

Online Training

Webex Meetings
7.8

Implementation Rating

Webex Meetings
8.6

Scalability

Webex Meetings
8.9

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