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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Clari (legacy product)

    Score8.2 out of 10
    N/AClari is a predictive sales analytics and sales forecasting solution from the company of the same name headquartered in Sunnyvale.N/A

    Recurly

    Score8.1 out of 10
    Mid-Size Companies (51-1,000 employees)
    Recurly is a subscription billing platform and manages customer communications via email, business performance monitoring, and account changes. A merchant bank account is required to work with Recurly. A payment gateway is part of the product but it integrates with other gateways, such as PayPal, to give shoppers a more comprehensive suite of payment options.N/A
    Pricing
    Clari (legacy product)Recurly
    Editions & Modules
    No answers on this topic
    Elite
    Custom Quote
    per month
    Offerings
    Pricing Offerings
    Clari (legacy product)Recurly
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Clari (legacy product)Recurly
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Recurly
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    24 Answers
    100%
    Would buy again
    16 Answers
    Delivers good value for the price
    90%
    Delivers good value for the price
    18 Answers
    100%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    25 Answers
    88%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    17 Answers
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    15 Answers
    89%
    Implementation went as expected
    8 Answers
    Best Alternatives
    Clari (legacy product)Recurly
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    GTM Studio Powered by ZoomInfo
    Score8.1 out of 10
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    Score8.5 out of 10
    Enterprises
    GTM Studio Powered by ZoomInfo
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    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Clari (legacy product)Recurly
    Likelihood to Recommend
    8.5
    (38 ratings)
    8.4
    (25 ratings)
    Likelihood to Renew
    10.0
    (3 ratings)
    10.0
    (3 ratings)
    Usability
    8.2
    (16 ratings)
    9.4
    (11 ratings)
    Availability
    8.5
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.6
    (7 ratings)
    10.0
    (1 ratings)
    In-Person Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.6
    (4 ratings)
    -
    (0 ratings)
    Configurability
    9.0
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.0
    (1 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    9.4
    (3 ratings)
    -
    (0 ratings)
    Data Sources
    9.2
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    8.5
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    9.5
    (2 ratings)
    -
    (0 ratings)
    Professional Services
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Clari (legacy product)Recurly
    Likelihood to Recommend
    Discontinued Products
    We use Clari as the primary way to manage our sales business, our opportunities, and our forecasting. Clari provides a very clean, digestible, and easy to manipulate format to view and manage all of the Salesforce information. The fact that Clari is able to provide an easily customizable set of columns and groups, coupled with the ability to write back to Salesforce is fantastic. Anyone in a mature sales organization will find Clari highly effective at helping manage their funnel of opportunities and their business.
    Incentivized
    Read full review
    Recurly
    Recurly is great for tracking transactions and reviewing payment method declines. The platform is extremely helpful when dealing with scenarios where someone believes they have been fraudulently charged for the product. Recurly allows for transaction filtering, which is very helpful when trying to find possibly fraudulent charges very easy. If expecting precise, detailed information about a card decline, Recurly would not be very helpful.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Creates call summary and add them in created tags to help us to targeted monitoring.
    • Help us create battlecards that agents can use on live calls.
    • Help us create library and playbook of good and bad calls for training.
    • Help us provide a call overview by team.
    Incentivized
    Read full review
    Recurly
    • It handles 1:1 and 1:many accounts to subscription set up.
    • It has a good billing customization option (cadence, pricing, etc.)
    • Can easily set up a customer account and invoice - billing link can be generated so no need to take credit card info over chat, phone, or email.
    • Great and responsive customer support.
    • Supports multi-language.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Sometimes we'll update everything and it won't save so GTM teams have to do it again. Not sure if it's whenever we do platform updates.
    • As a manager I'm not able to reorder my teams names in the rows. I have to ask our Admin to sort A-Z which is time wasted
    Incentivized
    Read full review
    Recurly
    • I really can't think of any shortcomings on Recurly because they have tried to cover all bases well. However, I believe that pricing could be little competitive because Recurly can become quite expensive when you have acquired a good number of subscribers. So apart from price, there are no shortcomings I can think of on product side.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    I will renew my Clari Subscription for many reasons. 1. Streamlines Sales - Clari automates many manual tasks like note-taking and transcripts. This frees my sales team so they can focus on closing deals. 2. Increased customer retention - Clari helps me identify potential churn risks and take proactive measures. 3. AI-Driven Insights
    Incentivized
    Read full review
    Recurly
    I believe we would continue to use Recurly because they have shown that they are continually improving their software, and they listen to their customers
    Incentivized
    Read full review
    Usability
    Discontinued Products
    Clari's UI does not resonate with new users. The backend query updating takes quite long time to update. Lots of fixes are needed without answers or solutions offered by the Clari team. If set up correctly with clear recommendations from the Clari team, all the previous issues may be resolved, however the usability is tied closely to set up.
    Incentivized
    Read full review
    Recurly
    Recurly is very good at showing all the data we need to see on a day to day basis. Keeping track of invoices and subscriptions across many markets helps us see the overall map of our business operations. Our representatives that do not work in billing can easily understand from viewing the platform of our progress.
    Incentivized
    Read full review
    Reliability and Availability
    Discontinued Products
    becasue end of year or around end of Q due to background changes my total number dissapear and make it hard in that week to see forecast numbers accurate
    Incentivized
    Read full review
    Recurly
    No answers on this topic
    Performance
    Discontinued Products
    It always performs well and make sure i am good at what i need to do
    Incentivized
    Read full review
    Recurly
    No answers on this topic
    Support Rating
    Discontinued Products
    Clari is very willing to jump in and build out use cases. They will work to do anything for you. That said, their follow up is not great. We have had to reach out for follow up several times on a project, which is still not complete. I wish they taught us how to complete what we want, rather than doing it in house for us
    Incentivized
    Read full review
    Recurly
    They have always been quick to respond and help. I love their chat feature at the bottom right-hand corner of the platform.
    Incentivized
    Read full review
    In-Person Training
    Discontinued Products
    We had one session of in-person training conducted in our office.
    Incentivized
    Read full review
    Recurly
    No answers on this topic
    Online Training
    Discontinued Products
    Clari has good training materials, videos, and documentation.
    Incentivized
    Read full review
    Recurly
    No answers on this topic
    Implementation Rating
    Discontinued Products
    No more the better there is a plan and technical support the business needs and functionalities can be created for the company to use it like that
    Incentivized
    Read full review
    Recurly
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    At the time of selection, Clari was a more mature product than Xactly Forecasting. We did not want to experience growing pains with Xactly. Pipeline Inspection from SFDC was just becoming available. We had already selected Clari before we learned about Pipeline Inspection.
    Incentivized
    Read full review
    Recurly
    Recurly does a much better job at handling subscription payments than QuickBooks Online. We only use QuickBooks Online when we have a client who cannot pay via credit/debit card. In those cases, we send out automatic invoices via QuickBooks Online instead. 95% of our clients are processed through Recurly.
    Incentivized
    Read full review
    Scalability
    Discontinued Products
    Due to system error in metrics in SFDC sometimes i need to manually add numbers to my forecast that do not show up in clari
    Incentivized
    Read full review
    Recurly
    No answers on this topic
    Professional Services
    Discontinued Products
    I believe the services provided to our company were always good to help with installing and improving the product
    Incentivized
    Read full review
    Recurly
    No answers on this topic
    Return on Investment
    Discontinued Products
    • I no longer spend hours reconciling spreadsheets or guessing which opportunities are real - Clari shows me exactly where to focus to drive results.
    • I have consistently hit my quota the last 3 quarters thanks to Clari's precision and detailed insights.
    Incentivized
    Read full review
    Recurly
    • Providing an interface for our subscribers to manage their own accounts has simplified our business tremendously. This alone has freed up hours of our staff's time each day.
    • Many customers receive new credit cards due to expiration or fraud. The time we spent in updating this information prior to using Recurly's Revenue Recovery feature versus now is significant.
    Incentivized
    Read full review
    ScreenShots

    Recurly Screenshots

    Screenshot of Payments with smart routing to improve transaction success rates and conversions by offering a variety of payment methods, such as credit cards, PayPal, Amazon Pay, Apple Pay, Google Pay, and ACH.Screenshot of The flexible ways to configure subscription billings workflows, and automate recurring invoicing based on the subscription parameters.Screenshot of Automated dunning communications to increase collection effectiveness. Configurable across period and timing, if the payment is past due or declined, selected and personalized dunning campaign launch.Screenshot of The features to set up and test different products, plans, and pricing options, plus promotional tools like free trials, coupons, and gift subscriptions and cards to attract more customers.Screenshot of Recurly analytics, which provides a 360° view into the health of a subscription business's plan performance, churn trends, campaigns results, financial metrics. These inform decisions for business growth.