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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Claris FileMaker

    Score6.7 out of 10
    N/AClaris' FileMaker is presented as a Workplace Innovation Platform, and is used to create a custom app. Manual processes can be automated with Claris FileMaker Pro, and apps can be created to manage contacts, track inventory, organize projects, etc.

    $21

    per month per user

    SAP Sales Cloud

    Score8.6 out of 10
    N/ASAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
    Pricing
    Claris FileMakerSAP Sales Cloud
    Editions & Modules
    Platform Subscription
    $21
    per month per user
    Individual desktop license
    $594
    one-time fee
    No answers on this topic
    Offerings
    Pricing Offerings
    Claris FileMakerSAP Sales Cloud
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Claris FileMakerSAP Sales Cloud
    Considered Both Products
    Claris
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    13 Answers
    91%
    Would buy again
    120 Answers
    Delivers good value for the price
    83%
    Delivers good value for the price
    10 Answers
    95%
    Delivers good value for the price
    111 Answers
    Happy with the feature set
    86%
    Happy with the feature set
    12 Answers
    96%
    Happy with the feature set
    127 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    8 Answers
    93%
    Lived up to sales and marketing promises
    98 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    11 Answers
    89%
    Implementation went as expected
    99 Answers
    Features
    Claris FileMakerSAP Sales Cloud
    Low-Code Development
    Comparison of Low-Code Development features of Claris FileMaker and SAP Sales Cloud
    Feature
    Claris FileMaker
    7.9
    4 Ratings
    6% below category average
    SAP Sales Cloud
    -
    Ratings
    Visual Modeling8.44 Ratings00 Ratings
    Drag-and-drop Interfaces3.73 Ratings00 Ratings
    Platform Security9.83 Ratings00 Ratings
    Platform User Management7.54 Ratings00 Ratings
    Reusability8.64 Ratings00 Ratings
    Platform Scalability9.64 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Claris FileMaker and SAP Sales Cloud
    Feature
    Claris FileMaker
    -
    Ratings
    SAP Sales Cloud
    8.5
    152 Ratings
    8% above category average
    Customer data management / contact management00 Ratings8.2144 Ratings
    Workflow management00 Ratings8.8146 Ratings
    Territory management00 Ratings8.1130 Ratings
    Opportunity management00 Ratings9.0142 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings8.3136 Ratings
    Contract management00 Ratings7.9133 Ratings
    Quote & order management00 Ratings8.6133 Ratings
    Interaction tracking00 Ratings9.0137 Ratings
    Channel / partner relationship management00 Ratings8.4131 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Claris FileMaker and SAP Sales Cloud
    Feature
    Claris FileMaker
    -
    Ratings
    SAP Sales Cloud
    8.9
    130 Ratings
    14% above category average
    Case management00 Ratings8.7125 Ratings
    Call center management00 Ratings9.1114 Ratings
    Help desk management00 Ratings8.8115 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Claris FileMaker and SAP Sales Cloud
    Feature
    Claris FileMaker
    -
    Ratings
    SAP Sales Cloud
    8.0
    131 Ratings
    3% above category average
    Lead management00 Ratings8.0130 Ratings
    Email marketing00 Ratings7.9112 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Claris FileMaker and SAP Sales Cloud
    Feature
    Claris FileMaker
    -
    Ratings
    SAP Sales Cloud
    8.3
    143 Ratings
    8% above category average
    Task management00 Ratings8.4135 Ratings
    Billing and invoicing management00 Ratings8.4113 Ratings
    Reporting00 Ratings8.1131 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Claris FileMaker and SAP Sales Cloud
    Feature
    Claris FileMaker
    -
    Ratings
    SAP Sales Cloud
    8.3
    141 Ratings
    8% above category average
    Forecasting00 Ratings8.1131 Ratings
    Pipeline visualization00 Ratings8.9132 Ratings
    Customizable reports00 Ratings8.0136 Ratings
    Customization
    Comparison of Customization features of Claris FileMaker and SAP Sales Cloud
    Feature
    Claris FileMaker
    -
    Ratings
    SAP Sales Cloud
    8.2
    138 Ratings
    7% above category average
    Custom fields00 Ratings8.0138 Ratings
    Custom objects00 Ratings7.9131 Ratings
    Scripting environment00 Ratings8.6114 Ratings
    API for custom integration00 Ratings8.3123 Ratings
    Security
    Comparison of Security features of Claris FileMaker and SAP Sales Cloud
    Feature
    Claris FileMaker
    -
    Ratings
    SAP Sales Cloud
    9.2
    141 Ratings
    9% above category average
    Single sign-on capability00 Ratings9.3135 Ratings
    Role-based user permissions00 Ratings9.1135 Ratings
    Social CRM
    Comparison of Social CRM features of Claris FileMaker and SAP Sales Cloud
    Feature
    Claris FileMaker
    -
    Ratings
    SAP Sales Cloud
    9.0
    98 Ratings
    18% above category average
    Social data00 Ratings8.698 Ratings
    Social engagement00 Ratings9.494 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Claris FileMaker and SAP Sales Cloud
    Feature
    Claris FileMaker
    -
    Ratings
    SAP Sales Cloud
    8.5
    117 Ratings
    12% above category average
    Marketing automation00 Ratings8.3113 Ratings
    Compensation management00 Ratings8.693 Ratings
    Platform
    Comparison of Platform features of Claris FileMaker and SAP Sales Cloud
    Feature
    Claris FileMaker
    -
    Ratings
    SAP Sales Cloud
    8.1
    122 Ratings
    6% above category average
    Mobile access00 Ratings8.1122 Ratings
    Best Alternatives
    Claris FileMakerSAP Sales Cloud
    Small Businesses
    Zoho Creator
    Score7.7 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    AppSheet
    Score8.2 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle APEX
    Score9.1 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Claris FileMakerSAP Sales Cloud
    Likelihood to Recommend
    8.0
    (51 ratings)
    8.4
    (163 ratings)
    Likelihood to Renew
    5.0
    (7 ratings)
    8.1
    (15 ratings)
    Usability
    8.8
    (8 ratings)
    7.0
    (10 ratings)
    Availability
    8.0
    (2 ratings)
    9.1
    (2 ratings)
    Performance
    5.0
    (1 ratings)
    9.1
    (2 ratings)
    Support Rating
    1.0
    (6 ratings)
    5.8
    (13 ratings)
    In-Person Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (3 ratings)
    Implementation Rating
    5.0
    (2 ratings)
    7.5
    (4 ratings)
    Configurability
    5.0
    (1 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    8.0
    (1 ratings)
    8.5
    (123 ratings)
    Professional Services
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    5.0
    (1 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    5.0
    (1 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Claris FileMakerSAP Sales Cloud
    Likelihood to Recommend
    Claris
    If your company is really small, I can understand the need for a product like this. However, I would go for MS Access... FileMaker Pro can not be integrated with other systems (like MS Access can at least be handled by C# for instance, and can be integrated with MS Excel or even SQL server). I'm really not sure in what scenario one would choose for FileMaker Pro. If your application or company grows bigger, you're going to have a problem to move to another environment. Also, the fact that only one person can work with the backend at any given time is a problem in a somewhat larger company.
    Incentivized
    Read full review
    SAP
    SAP Sales Cloud is highly suited for manufacturing and distribution enterprises and especially for people and companies who are already into SAP architecture. It is also great for industries which are consumer-packaged goods oriented, and it is highly structured for B2B sales which has predictive pipelines. I would say it is less suited for hyper growth or newer startups, especially people who are not familiar with the SAP ERP. It is multi-dimensional and has complex matrix structures, so it is a bit difficult to learn, and it might be daunting for new people.
    Incentivized
    Read full review
    Pros
    Claris
    • The relational database management system makes the program highly customizable to fit the needs of any product. You can add a ton of information to each record and update your inventory on a regular basis with an Excel import or manually inside of the record. It has the capability to incorporate barcoding, which can manage your available inventory with ease.
    • The scripting language allows FileMaker to automatically calculate complex algorithms automatically or generate report outs with the click of a button. This allows for greater UI, especially with active users who are not familiar with writing code. Almost all of our internal data is linked to the FileMaker database
    • The server license allows many users to update the database in real time, which is handy if your inventory is constantly changing. We have users with Macs, PCs, iPhones and handheld tablets linked to our FileMaker database and they are updating the information constantly throughout the day.
    • If you invest some time into formatting and scripting the database, there is a high ease of use for users without knowledge of any programming or FileMaker itself.
    Incentivized
    Read full review
    SAP
    • I love its ability to automate the entire sales process for us.
    • Another thing I love is how it combines data from different touchpoints to provide a 360-degree view of the customer.
    • What I like best about SAP Sales Cloud is the real-time analytics it provides for my organization.
    Incentivized
    Read full review
    Cons
    Claris
    • Developer features need to be beefed up - namely adding the ability to search code for a phrase or keyword and the ability to do the same in the "relationship graph" in the database.
    • Add ability for users to edit the same table record at the same time by version control.
    • Allow Filemaker Server to use more than 1 core; currently multi-processing is not supported and it can be tricky to find just the right server to support the application you've built to the fullest capacity.
    Incentivized
    Read full review
    SAP
    • One area of concern is the many data silos that are present within SAP sales cloud
    • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
    • The product is quite vast and a lot more learning material and knowledge base documents are required.
    Read full review
    Likelihood to Renew
    Claris
    It it not really up to me but my opinion does have some weight in the decision and the reason I would renew my use FileMaker Pro 8.5 is because I am finally getting used to it! Now that I have been working with the program, tasks have become quicker and projects are getting done faster. File Maker Pro 8.5 really is a versatile tool and I think we are just scratching the surface with it's abilities.
    Incentivized
    Read full review
    SAP
    SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
    Incentivized
    Read full review
    Usability
    Claris
    It's almost what it should be after so may years and with Apple's longevity and strength behind it. For people who earn their living based on efficiency I think there are too many developer obstacles that waste time and therefore money.
    Incentivized
    Read full review
    SAP
    In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
    Incentivized
    Read full review
    Reliability and Availability
    Claris
    mostly never issues and if there are they are resolved fast
    Incentivized
    Read full review
    SAP
    Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
    Read full review
    Performance
    Claris
    for the most part but lots of error messages if you type something h correctly
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Support Rating
    Claris
    The forums are great with lots of helpful experts and the staff monitor them to provide help where needed. There have been a couple of unique technical issues I've had to deal with that I haven't been able to get resolved so I chose to score this a 9 instead of a 10.
    Incentivized
    Read full review
    SAP
    SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
    Read full review
    In-Person Training
    Claris
    easy to follow along and was able to jump in right away
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Online Training
    Claris
    No answers on this topic
    SAP
    Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
    Read full review
    Implementation Rating
    Claris
    Suggest you use an iterative R.A.D. or AGILE development approach. (i.e. rather than writing a gigantic spec for a system, then building it). FileMaker facilitates quick prototypes. Developing an example, then allowing users to "try it out" is a snap.
    Incentivized
    Read full review
    SAP
    I would rate the implementation a 7. While the process overall was successful, there were challenges related to data migration, integration with other systems, and initial user adoption. However, the support from SAP during the implementation phase was helpful, and we were able to resolve the major issues as the process progressed.
    Incentivized
    Read full review
    Alternatives Considered
    Claris
    FileMaker is still the quickest way to go from zero to having a minimum viable working solution. Simple solutions can be built in as little as a afternoon of development. It is the only tool I am aware of which allows tech savy end users with domain knowledge to build bespoke apps for their businesses without undertaking professional software development training.
    Read full review
    SAP
    These other products are not fully focused on sales. Of course you can create a workflow for your employees but they have too much info that youll probably won't end Up using. Also their AI assistance is not that accurate when you need some advice or personalized Insights. That's why we swapped to another software that was focused on the sales funnel.
    Incentivized
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    Scalability
    Claris
    it's most definitely does as we are a unique business to use this for scholarship awarding
    Incentivized
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    SAP
    1. It much needed to the end-user like sales person and marketing team to read the real time analysis for better decision making and deal closing. 2. Cost calculation and tracking becomes easier on go. 3. HR department, sales and marketing teams are getting insights for further improvement of the process of sales and conversion rate. 4. Easier to know customer behavior and taste.
    Incentivized
    Read full review
    Return on Investment
    Claris
    • We are a more agile company because of FileMaker. A few of us who are tech-savvy enough to manage the database (but are not professional developers) can make needed adjustments to our database without having to employ an in-house developer or contract with a 3rd party. As our business processes evolve and change, it's easy to update the database to accommodate those changes.
    Incentivized
    Read full review
    SAP
    • Integration with additional sales tools, such as LinkedIn Sales Navigator, greatly improves the speed and efficiency of our entire process.
    • Standard templates facilitate easy and efficient lead interaction.
    • The time is reduced and representative job productivity increases when SAP Sales Cloud is used.
    Incentivized
    Read full review
    ScreenShots

    SAP Sales Cloud Screenshots

    Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization