What users are saying about
60 Ratings
58 Ratings
60 Ratings
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Score 8.1 out of 100
58 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

ClickFunnels

If you're wanting to do some digital advertising on Google, Facebook, Instagram, LinkedIn, or another network, and need a tool to quickly create landing pages on your own. This is a fairly affordable tool to get that done, and it has some nice gizmos and gadgets to make your pages look and function great. It's also a great tool if you have digital products to sell online such as courses, eBooks, or consulting services. You can easily set up sales funnels to capture leads with some content and then upsell them with a "ladder" of products.
Bailey Witt, MBA | TrustRadius Reviewer

GetResponse

GetResponse is perfect for small to medium businesses. For a large business, it certainly could be used in some areas. One example would be for clients that are looking to get started with email marketing. I would not expect it to run a business as Salesforce or Keep. However, GetResponse is robust enough and has a solid suite of tools that would serve a medium or small business quite well. And of course, if a company is just looking for an email marketing solution GetResponse would be ideal. And to go even further, depending on the level of service you use, GetResponse has the potential to do things you might have been using separate tools for. Building funnels, the ability to host webinars, building landing pages. It's all there and it is priced very well.
Jeff Smith | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

ClickFunnels
GetResponse
8.3
WYSIWYG email editor
ClickFunnels
GetResponse
7.8
Dynamic content
ClickFunnels
GetResponse
7.8
Ability to test dynamic content
ClickFunnels
GetResponse
8.3
Landing pages
ClickFunnels
GetResponse
8.5
A/B testing
ClickFunnels
GetResponse
8.5
Mobile optimization
ClickFunnels
GetResponse
8.0
Email deliverability reporting
ClickFunnels
GetResponse
9.1
List management
ClickFunnels
GetResponse
9.0
Triggered drip sequences
ClickFunnels
GetResponse
7.7

Reporting & Analytics

ClickFunnels
GetResponse
7.9
Dashboards
ClickFunnels
GetResponse
8.3
Standard reports
ClickFunnels
GetResponse
8.3
Custom reports
ClickFunnels
GetResponse
7.2

Pros

ClickFunnels

  • Landing page software: A great one-page microsite where you can host your guides, offers, event information... (please note, this should not replace a mature company website).
  • Integrations: This software integrates with just about everything - so it's easy to collect information here and then migrate it into your real Customer Relationship Management system or ESP (email service provider).
  • Easy, basic CRM: For the new business owner, or for someone who has an opt-in offer, this software creates a four-in-one landing base to begin part of a customer journey. (please note, this does not replace a real CRM or email software for a mature business owner or for a bigger brand.)
  • Pop-up software: Allowing you to collect user information and allow people to opt-in to marketing messages or offers.
  • A/B testing: The ability to create and test offers, different landing pages, and variables to understand what their audience truly desires.
page V | TrustRadius Reviewer

GetResponse

  • Email creation—A simple interface and a variety of tools make it easy to create very attractive emails quickly.
  • List building—GetResponse is ideal for setting-up and using any number of segmented lists/
  • Forms and landing pages—These tools are also fairly strong, however, GetResponse (ironically) does not provide responsive forms for mobile, which I would think would be an urgent problem. They have so far not addressed it.
  • Customer support—Customer support via chat and email is strong. It's disappointing the company has pulled the plug on live phone-in support.
Barry Feldman | TrustRadius Reviewer

Cons

ClickFunnels

  • Tacky Branding: The whole ClickFunnels site looks incredibly tacky. I found the branding and language so off-putting that we chose not to try ClickFunnels until we ran out of other options. The product speaks for itself, don’t let the site dissuade you. That said, some of the “used car salesman” branding rubs off on the templates.
  • Reporting: The reporting dashboard and analytics are very basic, and don’t measure up to some of their competitors.
  • You’ll still want to work with a designer while using ClickFunnels, as some of the templates/builder options look a bit dated.
Emily Muhoberac | TrustRadius Reviewer

GetResponse

  • The email editor is kind of a nightmare. Elements don't move or behave how you'd expect, the font choices are limited and pretty lame, adding new elements is difficult or often impossible... the whole thing feels 5+ years outdated. Buggy, slow, and extremely limited in functionality.
  • The entire UI feels similarly outdated and slow--just seems like GetResponse hasn't kept up with the curve of the market in terms of performance or aesthetics.
Brock Ross | TrustRadius Reviewer

Likelihood to Renew

ClickFunnels

ClickFunnels 8.0
Based on 1 answer
Mostly because the unique combination of community and usage - we will renew. But we do often create similar results with other software (ex: sites, email marketing, etc.) and we don't always use Clickfunnels for every conversion scenario
page V | TrustRadius Reviewer

GetResponse

GetResponse 9.0
Based on 2 answers
As I mentioned before. I believe that the platform is easy to use. Simple and easy process from start to finish. Email efficient and get to the client quickly. Catch errors that would prevent getting to where i need it to go. Overall great experience and would renew without question
Elizabeth Fishman | TrustRadius Reviewer

Usability

ClickFunnels

ClickFunnels 7.0
Based on 1 answer
It's decent, but the interior user experience and end user experience needs a lot of improvement. I would want some UX individuals to go through the site and make specific recommendations and changes: User navigation, user experience feels a bit cheap. It needs to be standardized with spacing, and sometimes the platform can be buggy as well. The user does need some education to use it - straight out of the box, it may or may not make sense
page V | TrustRadius Reviewer

GetResponse

No score
No answers yet
No answers on this topic

Support Rating

ClickFunnels

ClickFunnels 6.8
Based on 20 answers
I don't think you should have to wait for more than an hour or two to get in touch with someone when you need support. Because they primarily have overseas help, it's typically at least until the next business day until you get help. Then there is the language barrier to deal with. It's not ideal. I have contacted support a few times and have gotten answers. However, I consider myself much savvier than most in terms of understanding all the behind the scenes issues that go on with building a website and online marketing funnels. So if I were a beginner or not as familiar with how to code and create websites, I would think the support is terrible.
Kate Murray, MBA | TrustRadius Reviewer

GetResponse

No score
No answers yet
No answers on this topic

Alternatives Considered

ClickFunnels

ClickFunnels is a more robust option with more features and functionality. It's more expensive, but it's worth it if you need the extra features and your in-house web-development resources are limited. There's also a strong Facebook community to tap into for advice and guidance if you run into trouble.
Anonymous | TrustRadius Reviewer

GetResponse

Not the top of the heap and certainly far from the bottom. GR is arguably one of the best solutions for Home based or small shops. It is out of the box whereas some of the others are not as complete or more difficult to unpack. It lacks some features but over-delivers on others.
David Faustina | TrustRadius Reviewer

Return on Investment

ClickFunnels

  • I ran out of money fast, as I paid $2500 per month for the program with no income.
  • I was moved from coach to coach and everyone had a different opinion, so nothing ends up being 'right' as they keep criticizing each other's work.
  • I emptied out my savings account on this program that promises to,
  • "hold my hand until I get there". False advertising. I dropped out when my money was finished. Now I am bankrupt and have nothing to show for it.
  • What they did not tell me was that the super successful people they made us talk to were there for a longer time and that the 6-10 month success stories are not the norm.
Tina Keys | TrustRadius Reviewer

GetResponse

  • It allowed to take the advertising campaigns to a real audience that is totally interested in our products and services.
  • It brought improvements in the design of our advertising campaigns, achieving more customer satisfaction.
  • It allowed us to improve sales in a general way.
Rebeca Peña | TrustRadius Reviewer

Pricing Details

ClickFunnels

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ClickFunnels Editions & Modules

Edition
ClickFunnels$97.001
ClickFunnels Platinum$297.001
TwoCommaClubX$2497.001
  1. per month
Additional Pricing Details

GetResponse

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

GetResponse Editions & Modules

Edition
Basic$10.461
Plus$34.151
Professional$69.001
  1. *per month
Additional Pricing Details
*Billed annually.

Rating Summary

Likelihood to Recommend

ClickFunnels
7.3
GetResponse
8.0

Likelihood to Renew

ClickFunnels
8.0
GetResponse
9.0

Usability

ClickFunnels
7.0
GetResponse

Support Rating

ClickFunnels
6.8
GetResponse

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