What users are saying about
18 Ratings
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Top Rated
1383 Ratings
18 Ratings
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Score 6 out of 100

GoToMeeting

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Top Rated
1383 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

ClickMeeting

Launching and executing a webinar is easy and takes literally five seconds. The entire user experience is virtually seamless, with a platform that's loaded with detailed statistics. You even have access to live online support that will assist you instantly (from your webinar room).
Shane Skwarek | TrustRadius Reviewer

GoToMeeting

Great for Hosting formal and informal meetings alike with clients, stakeholders, or internal staff.
Provides a high degree of control over the presentation and allows for a great deal engagement with the audience.
I recommend using this software when presenting information which requires visual and audio information and which requires the audience to engage and communicate via the chat functionality or Polls
Aaron Goldstein | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

ClickMeeting
5.9
GoToMeeting
7.9
High quality audio
ClickMeeting
5.8
GoToMeeting
8.4
High quality video
ClickMeeting
6.0
GoToMeeting
8.4
Low bandwidth requirements
ClickMeeting
5.3
GoToMeeting
7.0
Mobile support
ClickMeeting
6.5
GoToMeeting
7.7

Screen Sharing

ClickMeeting
5.0
GoToMeeting
8.4
Desktop sharing
ClickMeeting
5.2
GoToMeeting
8.8
Whiteboards
ClickMeeting
4.8
GoToMeeting
7.9

Online Meetings / Events

ClickMeeting
5.7
GoToMeeting
8.2
Calendar integration
ClickMeeting
6.3
GoToMeeting
8.6
Meeting initiation
ClickMeeting
6.0
GoToMeeting
8.5
Integrates with social media
ClickMeeting
5.1
GoToMeeting
7.5
Record meetings / events
ClickMeeting
5.8
GoToMeeting
8.3
Slideshows
ClickMeeting
5.2
GoToMeeting
8.2

Online Events Collaboration

ClickMeeting
5.5
GoToMeeting
8.2
Live chat
ClickMeeting
5.3
GoToMeeting
8.4
Audience polling
ClickMeeting
4.8
GoToMeeting
8.2
Q&A
ClickMeeting
6.5
GoToMeeting
8.1

Online Events Security

ClickMeeting
5.8
GoToMeeting
8.3
User authentication
ClickMeeting
5.9
GoToMeeting
8.2
Participant roles & permissions
ClickMeeting
5.6
GoToMeeting
8.3
Confidential attendee list
ClickMeeting
5.8
GoToMeeting
8.3

Pros

ClickMeeting

  • Professional Live Interface - One of the reasons we chose ClickMeeting was how professional it looked from the viewer's experience. Our client is very small, but the interface makes them look like a top-notch firm to viewers.
  • Customization - Our client didn't have to forego their brand for a service, they were able to make it work for them. Also ties in with my point above.
  • Easy Event Creation - Takes no time at all to plan/schedule an event or meeting.
Anonymous | TrustRadius Reviewer

GoToMeeting

  • Love to be able to set up auto reminders, makes it so easy as there are a ton of meetings/demonstrations/with follow ups, but most importantly it saves time and money by not having personnel make reminder calls.
  • GoToMeeting is very easy to use. With Zoom it can be confusing sometimes on if you should use a dial in or if you should use the link to join. GoToMeeting is much clearer on what to do.
Anonymous | TrustRadius Reviewer

Cons

ClickMeeting

  • As with most new software, ClickMeeting did create a learning curve for many of the employees - thus training was necessary.
  • Our company is contracted by the Federal Government, thus a lot of our information needs to be kept private. Some of our high-level management have noticed that ClickMeeting only provides 128-bit AES encryption, which we feel can be improved upon.
  • Some of our remote users have found that ClickMeeting has some lag-time when using it on their android devices.
Anonymous | TrustRadius Reviewer

GoToMeeting

  • Just like any online video conferencing tool, you need to have stable internet connection
  • Consumes a lot of Internet Bandwidth
  • You Need to pay for Premium features, so companies that don't make much profit go for the free version of apps.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

ClickMeeting

No score
No answers yet
No answers on this topic

GoToMeeting

GoToMeeting 7.8
Based on 34 answers
ITI has not found an alternative software that can compete with the offerings of GTM. Our diverse needs (webinars, client meetings, internal training) cannot be met by any competitors at this time for our current cost. GTM is simple to use and has allowed ITI to really set ourselves apart from our competition.
Zack Parnell | TrustRadius Reviewer

Usability

ClickMeeting

No score
No answers yet
No answers on this topic

GoToMeeting

GoToMeeting 8.7
Based on 28 answers
The simplicity of GoToMeetings desktop, mobile, and web-based applications make it a very robust and user-friendly meeting solution. At times, it may be more complex than needed, but it is nice to have so many features that can be used if needed. Once installed, it is very easy to use and navigate.
Rusty Angell | TrustRadius Reviewer

Support Rating

ClickMeeting

No score
No answers yet
No answers on this topic

GoToMeeting

GoToMeeting 8.4
Based on 101 answers
We have actually had fairly limited experience with customer support, which is a good thing since we have not really required it. The product is very stable and it is quite rare for significant challenges to arise. Also, the general ease of navigation of the product and the integration into calendars really eliminates the need for deep customer service
Anonymous | TrustRadius Reviewer

Implementation Rating

ClickMeeting

No score
No answers yet
No answers on this topic

GoToMeeting

GoToMeeting 10.0
Based on 3 answers
It just works, get into the software and start using.
Brian Sossamon | TrustRadius Reviewer

Alternatives Considered

ClickMeeting

Vimeo is the closest competitor to our organization. Vimeo hosts our online video library and luckily, it communicates with ClickMeeting well. If the demand for live webinars no longer existed, Vimeo would be next in line. However, at this time ClickMeeting remains our #1 due to integration, ease of access and design.
Marissa Roth | TrustRadius Reviewer

GoToMeeting

Google hangouts works great on mobile application but there is no dedicated desktop application. GoToMeeting lets the host mute or unmute participants. Meeting link on Google Meet expires after the meeting is finished whereas GoToMeeting lets users to use the same link for recurring meetings. GoToMeeting has handful of features and functionality where Google Meet is very limited.
Sandeep Reyyi | TrustRadius Reviewer

Return on Investment

ClickMeeting

  • It was an affordable software for what it delivered. We would have kept using it if the webinars had worked to drive business, or if we'd been able to drive more people to the webinars. Not ClickMeeting's fault. Great return on the investment in my mind.
Tyler Juhola | TrustRadius Reviewer

GoToMeeting

  • We have a had very little client churn and a big reason why is our ability to react quickly to client issues on demand.
  • Account management has been able to deliver on goals and expectations by having a reliable platform for training and troubleshooting functions
  • We've been able to outsource certain functions and communicate with contractors across the globe easily
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

ClickMeeting

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

ClickMeeting Editions & Modules

Edition
Enterprise$1651
Live 25$252
Live 50$353
Live 100$604
Live 200$1195
Live 500$1396
Live 1000$2397
Automated 1000$2797
Automated 500$1798
Automated 200$1459
Automated 100$7510
Automated 50$4511
Automated 25$4012
  1. 500 - 5000
  2. up to 25 attendees
  3. up to 50 attendees
  4. up to 100 attendees
  5. up to 200 attendees
  6. up to 500 attendees
  7. up to 1000 attendees
  8. up to 500 attendees
  9. up to 200 attendees
  10. up to 100 attendees
  11. up to 50 attendees
  12. up to 25 attendees
Additional Pricing Details
Detailed enterprise pricing on demand.

GoToMeeting

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

GoToMeeting Editions & Modules

Edition
Professional$10.201
Business$13.602
EnterpriseCustom Pricing3
  1. Per Organizer / Per Month for 150 Participants [billed annually]
  2. Per Organizer / Per Month for 250 Participants [billed annually]
  3. 3,000 Participants
Additional Pricing Details
Pricing available by monthly or annual subscription, with discounts for annual commitments.

Rating Summary

Likelihood to Recommend

ClickMeeting
5.7
GoToMeeting
8.2

Likelihood to Renew

ClickMeeting
GoToMeeting
7.8

Usability

ClickMeeting
GoToMeeting
8.7

Support Rating

ClickMeeting
GoToMeeting
8.4

Online Training

ClickMeeting
GoToMeeting
7.3

Implementation Rating

ClickMeeting
GoToMeeting
10.0

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