ClickMeeting vs GoTo Meeting

• Professional Live Interface - One of the reasons we chose ClickMeeting was how professional it looked from the viewer's experience. Our client is very small, but the interface makes them look like a top-notch firm to viewers.
• Customization - Our client didn't have to forego their brand for a service, they were able to make it work for them. Also ties in with my point above.
• Easy Event Creation - Takes no time at all to plan/schedule an event or meeting.

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• Online meeting rooms allow you to have the same link for all meetings that are recurring. This helps for people using different platforms for their calendar as they can plug in the link and it will always be correct.
• Your connection status is helpful so you know when you may not have a great connection and need to switch locations or WiFi networks before you start a call. Catching this early means you aren't midway through a call and realize you're breaking up.
• Personal meeting rooms allow a more polished look for guests of a meeting. Your photo, title, and other business information are shown and can be a holding place for your guests which is a more professional setting.

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• As with most new software, ClickMeeting did create a learning curve for many of the employees - thus training was necessary.
• Our company is contracted by the Federal Government, thus a lot of our information needs to be kept private. Some of our high-level management have noticed that ClickMeeting only provides 128-bit AES encryption, which we feel can be improved upon.
• Some of our remote users have found that ClickMeeting has some lag-time when using it on their android devices.

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• The software could be optimized for low bandwidth internet connections.
• More user customization could be added.
• To use the software you have to pay expensive subscription amount after trial period.
• Separate GoToTraining suit by LogMeIn for hosting a training, so it could be integrated with GoToMeeting.

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• Webinars organized on the ClickMeeting platform clearly improve communication with our users and help to transfer knowledge and build relationships.
• User satisfaction is increasing thanks to the ability to actively participate in webinars through chat and Q&A.
• Using ClickMeeting's tools directly impacts our user satisfaction and user growth.

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• GoToMeeting has saved time and our clients time- not being kicked off after a certain time meeting limit.
• Ease of use has been a big help - less confusion and more time getting to work.
• GoToMeeting does cost a price to host and it lands right in the middle on that scale.

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