What users are saying about
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Top Rated
40 Ratings
ClickMeeting
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Top Rated
40 Ratings
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Based on 40 reviews and ratings
GoTo Meeting
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Top Rated
1645 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.9 out of 100
Based on 1645 reviews and ratings
Feature Set Ratings
- ClickMeeting ranks higher in 4 feature sets: Performance & Compatibility of Online Events Software, Online Meetings / Events, Online Events Collaboration, Online Events Security
- ClickMeeting and GoTo Meeting are tied in 1 feature set: Screen Sharing
Performance & Compatibility of Online Events Software
8.3
ClickMeeting
83%

7.8
GoTo Meeting
78%
ClickMeeting ranks higher in 4/4 features
ClickMeeting ranks higher in 4/4 features
High quality audio
9.0
90%
22 Ratings

8.4
84%
226 Ratings
High quality video
8.6
86%
22 Ratings

8.4
84%
221 Ratings
Low bandwidth requirements
7.5
75%
20 Ratings

6.8
68%
201 Ratings
Mobile support
8.3
83%
19 Ratings

7.8
78%
168 Ratings
Screen Sharing
8.3
ClickMeeting
83%

8.3
GoTo Meeting
83%
ClickMeeting ranks higher in 1/2 features
ClickMeeting ranks higher in 1/2 features
Desktop sharing
8.4
84%
22 Ratings

8.5
85%
222 Ratings
Whiteboards
8.2
82%
20 Ratings

8.0
80%
141 Ratings
Online Meetings / Events
8.4
ClickMeeting
84%

8.2
GoTo Meeting
82%
ClickMeeting ranks higher in 3/5 features
ClickMeeting ranks higher in 3/5 features
Calendar integration
8.4
84%
20 Ratings

8.2
82%
197 Ratings
Meeting initiation
8.4
84%
22 Ratings

8.4
84%
218 Ratings
Integrates with social media
8.6
86%
16 Ratings

7.1
71%
98 Ratings
Record meetings / events
8.2
82%
23 Ratings

8.6
86%
199 Ratings
Slideshows
8.4
84%
20 Ratings

8.5
85%
169 Ratings
Online Events Collaboration
8.9
ClickMeeting
89%

8.2
GoTo Meeting
82%
ClickMeeting ranks higher in 3/3 features
ClickMeeting ranks higher in 3/3 features
Live chat
8.8
88%
21 Ratings

8.3
83%
200 Ratings
Audience polling
9.0
90%
18 Ratings

8.1
81%
132 Ratings
Q&A
8.9
89%
17 Ratings

8.1
81%
151 Ratings
Online Events Security
8.3
ClickMeeting
83%

8.2
GoTo Meeting
82%
ClickMeeting ranks higher in 2/3 features
ClickMeeting ranks higher in 2/3 features
User authentication
8.4
84%
19 Ratings

8.2
82%
183 Ratings
Participant roles & permissions
7.7
77%
21 Ratings

8.2
82%
196 Ratings
Confidential attendee list
8.8
88%
20 Ratings

8.2
82%
157 Ratings
Attribute Ratings
- ClickMeeting is rated higher in 1 area: Usability
- GoTo Meeting is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
7.3
ClickMeeting
73%
23 Ratings

8.0
GoTo Meeting
80%
260 Ratings
Likelihood to Renew
ClickMeeting
N/A
0 Ratings

7.6
GoTo Meeting
76%
34 Ratings
Usability
8.4
ClickMeeting
84%
12 Ratings

8.1
GoTo Meeting
81%
28 Ratings
Support Rating
7.6
ClickMeeting
76%
12 Ratings

9.0
GoTo Meeting
90%
97 Ratings
Online Training
ClickMeeting
N/A
0 Ratings

7.3
GoTo Meeting
73%
3 Ratings
Implementation Rating
ClickMeeting
N/A
0 Ratings

10.0
GoTo Meeting
100%
3 Ratings
Likelihood to Recommend
ClickMeeting
Launching and executing a webinar is easy and takes literally five seconds. The entire user experience is virtually seamless, with a platform that's loaded with detailed statistics. You even have access to live online support that will assist you instantly (from your webinar room).
Owner, Chief Technologist
S-FX.com Small Business SolutionsInformation Technology and Services, 1-10 employees
GoTo Meeting
GoToMeeting is the perfect choice for anyone that is looking for a solution to their scheduling problems. With GoToMeeting, reaching your target is easier than ever. I'm able to send clients a meeting invite and it is accepted within seconds. No more waiting around to know if they got it. It's made my job easier than ever!

Verified User
Analyst in Other
Construction Company, 201-500 employeesPros
ClickMeeting
- Professional Live Interface - One of the reasons we chose ClickMeeting was how professional it looked from the viewer's experience. Our client is very small, but the interface makes them look like a top-notch firm to viewers.
- Customization - Our client didn't have to forego their brand for a service, they were able to make it work for them. Also ties in with my point above.
- Easy Event Creation - Takes no time at all to plan/schedule an event or meeting.

Verified User
Account Manager in Marketing
Marketing and Advertising Company, 11-50 employeesGoTo Meeting
- Online meeting rooms allow you to have the same link for all meetings that are recurring. This helps for people using different platforms for their calendar as they can plug in the link and it will always be correct.
- Your connection status is helpful so you know when you may not have a great connection and need to switch locations or WiFi networks before you start a call. Catching this early means you aren't midway through a call and realize you're breaking up.
- Personal meeting rooms allow a more polished look for guests of a meeting. Your photo, title, and other business information are shown and can be a holding place for your guests which is a more professional setting.

Verified User
Account Manager in Marketing
Marketing & Advertising Company, 11-50 employeesCons
ClickMeeting
- As with most new software, ClickMeeting did create a learning curve for many of the employees - thus training was necessary.
- Our company is contracted by the Federal Government, thus a lot of our information needs to be kept private. Some of our high-level management have noticed that ClickMeeting only provides 128-bit AES encryption, which we feel can be improved upon.
- Some of our remote users have found that ClickMeeting has some lag-time when using it on their android devices.

Verified User
Analyst in Information Technology
Airlines/Aviation Company, 10,001+ employeesGoTo Meeting
- The software could be optimized for low bandwidth internet connections.
- More user customization could be added.
- To use the software you have to pay expensive subscription amount after trial period.
- Separate GoToTraining suit by LogMeIn for hosting a training, so it could be integrated with GoToMeeting.

Verified User
Consultant in Engineering
Legal Services Company, 1001-5000 employeesPricing Details
ClickMeeting
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$25 per month
ClickMeeting Editions & Modules
Edition
Enterprise | $1651 |
---|---|
Live 25 | $252 |
Live 50 | $353 |
Live 100 | $604 |
Live 200 | $1195 |
Live 500 | $1396 |
Live 1000 | $2397 |
Automated 1000 | $2797 |
Automated 500 | $1798 |
Automated 200 | $1459 |
Automated 100 | $7510 |
Automated 50 | $4511 |
Automated 25 | $4012 |
- 500 - 5000
- up to 25 attendees
- up to 50 attendees
- up to 100 attendees
- up to 200 attendees
- up to 500 attendees
- up to 1000 attendees
- up to 500 attendees
- up to 200 attendees
- up to 100 attendees
- up to 50 attendees
- up to 25 attendees
Additional Pricing Details
Detailed enterprise pricing on demand.GoTo Meeting
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$14 per month
GoTo Meeting Editions & Modules
Edition
Professional | $12.001 |
---|---|
Business | $16.002 |
Enterprise | Custom Pricing3 |
- Per Organizer / Per Month for 150 Participants [billed annually]
- Per Organizer / Per Month for 250 Participants [billed annually]
- 3,000 Participants
Additional Pricing Details
Pricing available by monthly or annual subscription, with discounts for annual commitments.Likelihood to Renew
ClickMeeting
No score
No answers yet
No answers on this topic
GoTo Meeting
GoTo Meeting 7.6
Based on 34 answers
ITI has not found an alternative software that can compete with the offerings of GTM. Our diverse needs (webinars, client meetings, internal training) cannot be met by any competitors at this time for our current cost. GTM is simple to use and has allowed ITI to really set ourselves apart from our competition.
Vice President & Chief Operating Officer
Industrial Training International, Inc.Education Management, 11-50 employees
Usability
ClickMeeting
ClickMeeting 8.4
Based on 12 answers
Because the most needed functions are very effective and easy to use, there are some minor functions that might work better. The big problem is the quality of presentations because it is often lost during sharing it via ClickMeeting when they are settled in CM's memory. The minor problem is the fact that messages coming from the ClickMeeting are looking a bit like spam.
Junior Communication Specialist
Medical University of GdańskHigher Education, 1001-5000 employees
GoTo Meeting
GoTo Meeting 8.1
Based on 28 answers
The simplicity of GoToMeetings desktop, mobile, and web-based applications make it a very robust and user-friendly meeting solution. At times, it may be more complex than needed, but it is nice to have so many features that can be used if needed. Once installed, it is very easy to use and navigate.
Field Correspondent
BUNNFood & Beverages, 201-500 employees
Support Rating
ClickMeeting
ClickMeeting 7.6
Based on 12 answers
Support on technical features is overall good. Sales support is fast when it comes to upgrades or new customers, but once you are a customer, [I believe] the support is bad to non-existent. [In my experience] after-sales support is really below standard.

Verified User
Director in Information Technology
Sports Company, 1-10 employeesGoTo Meeting
GoTo Meeting 9.0
Based on 97 answers
We have actually had fairly limited experience with customer support, which is a good thing since we have not really required it. The product is very stable and it is quite rare for significant challenges to arise. Also, the general ease of navigation of the product and the integration into calendars really eliminates the need for deep customer service

Verified User
Director in Information Technology
Education Management Company, 51-200 employeesImplementation Rating
ClickMeeting
No score
No answers yet
No answers on this topic
GoTo Meeting
GoTo Meeting 10.0
Based on 3 answers
It just works, get into the software and start using.
Director of Technology
Austin Trinity Episcopal SchoolEducation Management, 51-200 employees
Alternatives Considered
ClickMeeting
ClickMeeting is a wonderful tool with all the necessary features essential to make a business meeting interactive and all this in highly reasonable pricing. But the case was the opposite for Bluejeans as I haven't found it effective because of low-quality audio and video and the price was also not favorable for us.
Sales Associate
Nephos TechnologiesInformation Technology & Services, 11-50 employees
GoTo Meeting
GoToMeeting has worked hard over the past years in order to maintain professional quality services, and offering numerous integrations that are very useful to meeting participants. I also appreciate the existence of highly trained customer support team, users have full control over the equipment of a participant. Its a recommendable great tool.
Technical Manager
BairesDevInformation Technology & Services, 1001-5000 employees
Return on Investment
ClickMeeting
- Webinars organized on the ClickMeeting platform clearly improve communication with our users and help to transfer knowledge and build relationships.
- User satisfaction is increasing thanks to the ability to actively participate in webinars through chat and Q&A.
- Using ClickMeeting's tools directly impacts our user satisfaction and user growth.
editor-in-chief
Fundacja ISKIERKANon-profit Organization Management, 11-50 employees
GoTo Meeting
- GoToMeeting has saved time and our clients time- not being kicked off after a certain time meeting limit.
- Ease of use has been a big help - less confusion and more time getting to work.
- GoToMeeting does cost a price to host and it lands right in the middle on that scale.
High Performance Division Project Manager
Resilient Buildings Group, Inc.Renewables & Environment, 11-50 employees