ClickMeeting vs GoToMeeting

Likelihood to Recommend

Launching and executing a webinar is easy and takes literally five seconds. The entire user experience is virtually seamless, with a platform that's loaded with detailed statistics. You even have access to live online support that will assist you instantly (from your webinar room).

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Shane Skwarek

Owner, Chief Technologist

S-FX.com Small Business SolutionsInformation Technology and Services, 1-10 employees

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Great for Hosting formal and informal meetings alike with clients, stakeholders, or internal staff.

Provides a high degree of control over the presentation and allows for a great deal engagement with the audience.

I recommend using this software when presenting information which requires visual and audio information and which requires the audience to engage and communicate via the chat functionality or Polls

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Aaron Goldstein

Business Analyst

DigiPro Media, LLCComputer Software, 11-50 employees

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Feature Rating Comparison

ClickMeeting

GoToMeeting

High quality audio

High quality video

Low bandwidth requirements

Mobile support

ClickMeeting

GoToMeeting

Desktop sharing

Whiteboards

ClickMeeting

GoToMeeting

Calendar integration

Meeting initiation

Integrates with social media

Record meetings / events

Slideshows

ClickMeeting

GoToMeeting

Live chat

Audience polling

Q&A

ClickMeeting

GoToMeeting

User authentication

Participant roles & permissions

Confidential attendee list

Pros

Professional Live Interface - One of the reasons we chose ClickMeeting was how professional it looked from the viewer's experience. Our client is very small, but the interface makes them look like a top-notch firm to viewers.
Customization - Our client didn't have to forego their brand for a service, they were able to make it work for them. Also ties in with my point above.
Easy Event Creation - Takes no time at all to plan/schedule an event or meeting.

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Verified User

Account Manager in Marketing

Marketing and Advertising Company, 11-50 employees

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Love to be able to set up auto reminders, makes it so easy as there are a ton of meetings/demonstrations/with follow ups, but most importantly it saves time and money by not having personnel make reminder calls.
GoToMeeting is very easy to use. With Zoom it can be confusing sometimes on if you should use a dial in or if you should use the link to join. GoToMeeting is much clearer on what to do.

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Verified User

Manager in Sales

Marketing and Advertising Company, 11-50 employees

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Cons

As with most new software, ClickMeeting did create a learning curve for many of the employees - thus training was necessary.
Our company is contracted by the Federal Government, thus a lot of our information needs to be kept private. Some of our high-level management have noticed that ClickMeeting only provides 128-bit AES encryption, which we feel can be improved upon.
Some of our remote users have found that ClickMeeting has some lag-time when using it on their android devices.

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Verified User

Analyst in Information Technology

Airlines/Aviation Company, 10,001+ employees

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Just like any online video conferencing tool, you need to have stable internet connection
Consumes a lot of Internet Bandwidth
You Need to pay for Premium features, so companies that don't make much profit go for the free version of apps.

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Verified User

C-Level Executive in Engineering

Education Management Company, 1-10 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

GoToMeeting 7.8

Based on 34 answers

ITI has not found an alternative software that can compete with the offerings of GTM. Our diverse needs (webinars, client meetings, internal training) cannot be met by any competitors at this time for our current cost. GTM is simple to use and has allowed ITI to really set ourselves apart from our competition.

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Zack Parnell

Vice President & Chief Operating Officer

Industrial Training International, Inc.Education Management, 11-50 employees

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Usability

No score

No answers yet

No answers on this topic

GoToMeeting 8.7

Based on 28 answers

The simplicity of GoToMeetings desktop, mobile, and web-based applications make it a very robust and user-friendly meeting solution. At times, it may be more complex than needed, but it is nice to have so many features that can be used if needed. Once installed, it is very easy to use and navigate.

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Rusty Angell

Field Correspondent

BUNNFood & Beverages, 201-500 employees

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Support Rating

No score

No answers yet

No answers on this topic

GoToMeeting 8.4

Based on 101 answers

We have actually had fairly limited experience with customer support, which is a good thing since we have not really required it. The product is very stable and it is quite rare for significant challenges to arise. Also, the general ease of navigation of the product and the integration into calendars really eliminates the need for deep customer service

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Verified User

Director in Information Technology

Education Management Company, 51-200 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

GoToMeeting 10.0

Based on 3 answers

It just works, get into the software and start using.

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Brian Sossamon

Director of Technology

Austin Trinity Episcopal SchoolEducation Management, 51-200 employees

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Alternatives Considered

Vimeo is the closest competitor to our organization. Vimeo hosts our online video library and luckily, it communicates with ClickMeeting well. If the demand for live webinars no longer existed, Vimeo would be next in line. However, at this time ClickMeeting remains our #1 due to integration, ease of access and design.

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Marissa Roth

Associate Director of Chapter Services

Alpha Phi Omega National Service FraternityNon-profit Organization Management, 11-50 employees

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Google hangouts works great on mobile application but there is no dedicated desktop application. GoToMeeting lets the host mute or unmute participants. Meeting link on Google Meet expires after the meeting is finished whereas GoToMeeting lets users to use the same link for recurring meetings. GoToMeeting has handful of features and functionality where Google Meet is very limited.

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Sandeep Reyyi

Software Quality Assurance Analyst

Vitech Systems Asia Pvt. Ltd.Information Technology & Services, 501-1000 employees

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Return on Investment

It was an affordable software for what it delivered. We would have kept using it if the webinars had worked to drive business, or if we'd been able to drive more people to the webinars. Not ClickMeeting's fault. Great return on the investment in my mind.

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Tyler Juhola

VP of Business Development

Shape Integrated SoftwareComputer Software, 1-10 employees

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We have a had very little client churn and a big reason why is our ability to react quickly to client issues on demand.
Account management has been able to deliver on goals and expectations by having a reliable platform for training and troubleshooting functions
We've been able to outsource certain functions and communicate with contractors across the globe easily

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Verified User

Team Lead in Other

Computer Software Company, 1-10 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

ClickMeeting Editions & Modules

Edition

Enterprise	$165¹
Live 25	$25²
Live 50	$35³
Live 100	$60⁴
Live 200	$119⁵
Live 500	$139⁶
Live 1000	$239⁷
Automated 1000	$279⁷
Automated 500	$179⁸
Automated 200	$145⁹
Automated 100	$75¹⁰
Automated 50	$45¹¹
Automated 25	$40¹²

500 - 5000
up to 25 attendees
up to 50 attendees
up to 100 attendees
up to 200 attendees
up to 500 attendees
up to 1000 attendees
up to 500 attendees
up to 200 attendees
up to 100 attendees
up to 50 attendees
up to 25 attendees

Additional Pricing Details

Detailed enterprise pricing on demand.

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

GoToMeeting Editions & Modules

Edition

Professional	$10.20¹
Business	$13.60²
Enterprise	Custom Pricing³

Per Organizer / Per Month for 150 Participants [billed annually]
Per Organizer / Per Month for 250 Participants [billed annually]
3,000 Participants

Additional Pricing Details

Pricing available by monthly or annual subscription, with discounts for annual commitments.

Rating Summary

ClickMeeting

GoToMeeting

ClickMeeting

GoToMeeting

ClickMeeting

GoToMeeting

ClickMeeting

GoToMeeting

ClickMeeting

GoToMeeting

ClickMeeting

GoToMeeting

Likelihood to Recommend

ClickMeeting

GoToMeeting

Feature Rating Comparison

High quality audio

High quality video

Low bandwidth requirements

Mobile support

Desktop sharing

Whiteboards

Calendar integration

Meeting initiation

Integrates with social media

Record meetings / events

Slideshows

Live chat

Audience polling

Q&A

User authentication

Participant roles & permissions

Confidential attendee list

Pros

ClickMeeting

GoToMeeting

Cons

ClickMeeting

GoToMeeting

Likelihood to Renew

ClickMeeting

GoToMeeting

Usability

ClickMeeting

GoToMeeting

Support Rating

ClickMeeting

GoToMeeting

Implementation Rating

ClickMeeting

GoToMeeting

Alternatives Considered

ClickMeeting

GoToMeeting

Return on Investment

ClickMeeting

GoToMeeting

Screenshots

ClickMeeting

GoToMeeting

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

ClickMeeting Editions & Modules

Edition

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

GoToMeeting Editions & Modules

Edition

Additional Pricing Details

Rating Summary

Add comparison