What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
40 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
1645 Ratings

ClickMeeting

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
40 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.6 out of 100

GoTo Meeting

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
1645 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.9 out of 100

Feature Set Ratings

  • ClickMeeting ranks higher in 4 feature sets: Performance & Compatibility of Online Events Software, Online Meetings / Events, Online Events Collaboration, Online Events Security
  • ClickMeeting and GoTo Meeting are tied in 1 feature set: Screen Sharing

Performance & Compatibility of Online Events Software

8.3

ClickMeeting

83%
7.8

GoTo Meeting

78%
ClickMeeting ranks higher in 4/4 features

High quality audio

9.0
90%
22 Ratings
8.4
84%
226 Ratings

High quality video

8.6
86%
22 Ratings
8.4
84%
221 Ratings

Low bandwidth requirements

7.5
75%
20 Ratings
6.8
68%
201 Ratings

Mobile support

8.3
83%
19 Ratings
7.8
78%
168 Ratings

Screen Sharing

8.3

ClickMeeting

83%
8.3

GoTo Meeting

83%
ClickMeeting ranks higher in 1/2 features

Desktop sharing

8.4
84%
22 Ratings
8.5
85%
222 Ratings

Whiteboards

8.2
82%
20 Ratings
8.0
80%
141 Ratings

Online Meetings / Events

8.4

ClickMeeting

84%
8.2

GoTo Meeting

82%
ClickMeeting ranks higher in 3/5 features

Calendar integration

8.4
84%
20 Ratings
8.2
82%
197 Ratings

Meeting initiation

8.4
84%
22 Ratings
8.4
84%
218 Ratings

Integrates with social media

8.6
86%
16 Ratings
7.1
71%
98 Ratings

Record meetings / events

8.2
82%
23 Ratings
8.6
86%
199 Ratings

Slideshows

8.4
84%
20 Ratings
8.5
85%
169 Ratings

Online Events Collaboration

8.9

ClickMeeting

89%
8.2

GoTo Meeting

82%
ClickMeeting ranks higher in 3/3 features

Live chat

8.8
88%
21 Ratings
8.3
83%
200 Ratings

Audience polling

9.0
90%
18 Ratings
8.1
81%
132 Ratings

Q&A

8.9
89%
17 Ratings
8.1
81%
151 Ratings

Online Events Security

8.3

ClickMeeting

83%
8.2

GoTo Meeting

82%
ClickMeeting ranks higher in 2/3 features

User authentication

8.4
84%
19 Ratings
8.2
82%
183 Ratings

Participant roles & permissions

7.7
77%
21 Ratings
8.2
82%
196 Ratings

Confidential attendee list

8.8
88%
20 Ratings
8.2
82%
157 Ratings

Attribute Ratings

  • ClickMeeting is rated higher in 1 area: Usability
  • GoTo Meeting is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

7.3

ClickMeeting

73%
23 Ratings
8.0

GoTo Meeting

80%
260 Ratings

Likelihood to Renew

ClickMeeting

N/A
0 Ratings
7.6

GoTo Meeting

76%
34 Ratings

Usability

8.4

ClickMeeting

84%
12 Ratings
8.1

GoTo Meeting

81%
28 Ratings

Support Rating

7.6

ClickMeeting

76%
12 Ratings
9.0

GoTo Meeting

90%
97 Ratings

Online Training

ClickMeeting

N/A
0 Ratings
7.3

GoTo Meeting

73%
3 Ratings

Implementation Rating

ClickMeeting

N/A
0 Ratings
10.0

GoTo Meeting

100%
3 Ratings

Likelihood to Recommend

ClickMeeting

Launching and executing a webinar is easy and takes literally five seconds. The entire user experience is virtually seamless, with a platform that's loaded with detailed statistics. You even have access to live online support that will assist you instantly (from your webinar room).
Shane Skwarek | TrustRadius Reviewer

GoTo Meeting

GoToMeeting is the perfect choice for anyone that is looking for a solution to their scheduling problems. With GoToMeeting, reaching your target is easier than ever. I'm able to send clients a meeting invite and it is accepted within seconds. No more waiting around to know if they got it. It's made my job easier than ever!
Anonymous | TrustRadius Reviewer

Pros

ClickMeeting

  • Professional Live Interface - One of the reasons we chose ClickMeeting was how professional it looked from the viewer's experience. Our client is very small, but the interface makes them look like a top-notch firm to viewers.
  • Customization - Our client didn't have to forego their brand for a service, they were able to make it work for them. Also ties in with my point above.
  • Easy Event Creation - Takes no time at all to plan/schedule an event or meeting.
Anonymous | TrustRadius Reviewer

GoTo Meeting

  • Online meeting rooms allow you to have the same link for all meetings that are recurring. This helps for people using different platforms for their calendar as they can plug in the link and it will always be correct.
  • Your connection status is helpful so you know when you may not have a great connection and need to switch locations or WiFi networks before you start a call. Catching this early means you aren't midway through a call and realize you're breaking up.
  • Personal meeting rooms allow a more polished look for guests of a meeting. Your photo, title, and other business information are shown and can be a holding place for your guests which is a more professional setting.
Anonymous | TrustRadius Reviewer

Cons

ClickMeeting

  • As with most new software, ClickMeeting did create a learning curve for many of the employees - thus training was necessary.
  • Our company is contracted by the Federal Government, thus a lot of our information needs to be kept private. Some of our high-level management have noticed that ClickMeeting only provides 128-bit AES encryption, which we feel can be improved upon.
  • Some of our remote users have found that ClickMeeting has some lag-time when using it on their android devices.
Anonymous | TrustRadius Reviewer

GoTo Meeting

  • The software could be optimized for low bandwidth internet connections.
  • More user customization could be added.
  • To use the software you have to pay expensive subscription amount after trial period.
  • Separate GoToTraining suit by LogMeIn for hosting a training, so it could be integrated with GoToMeeting.
Anonymous | TrustRadius Reviewer

Pricing Details

ClickMeeting

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$25 per month

ClickMeeting Editions & Modules

Edition
Enterprise$1651
Live 25$252
Live 50$353
Live 100$604
Live 200$1195
Live 500$1396
Live 1000$2397
Automated 1000$2797
Automated 500$1798
Automated 200$1459
Automated 100$7510
Automated 50$4511
Automated 25$4012
  1. 500 - 5000
  2. up to 25 attendees
  3. up to 50 attendees
  4. up to 100 attendees
  5. up to 200 attendees
  6. up to 500 attendees
  7. up to 1000 attendees
  8. up to 500 attendees
  9. up to 200 attendees
  10. up to 100 attendees
  11. up to 50 attendees
  12. up to 25 attendees
Additional Pricing Details
Detailed enterprise pricing on demand.

GoTo Meeting

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$14 per month

GoTo Meeting Editions & Modules

Edition
Professional$12.001
Business$16.002
EnterpriseCustom Pricing3
  1. Per Organizer / Per Month for 150 Participants [billed annually]
  2. Per Organizer / Per Month for 250 Participants [billed annually]
  3. 3,000 Participants
Additional Pricing Details
Pricing available by monthly or annual subscription, with discounts for annual commitments.

Likelihood to Renew

ClickMeeting

No score
No answers yet
No answers on this topic

GoTo Meeting

GoTo Meeting 7.6
Based on 34 answers
ITI has not found an alternative software that can compete with the offerings of GTM. Our diverse needs (webinars, client meetings, internal training) cannot be met by any competitors at this time for our current cost. GTM is simple to use and has allowed ITI to really set ourselves apart from our competition.
Zack Parnell | TrustRadius Reviewer

Usability

ClickMeeting

ClickMeeting 8.4
Based on 12 answers
Because the most needed functions are very effective and easy to use, there are some minor functions that might work better. The big problem is the quality of presentations because it is often lost during sharing it via ClickMeeting when they are settled in CM's memory. The minor problem is the fact that messages coming from the ClickMeeting are looking a bit like spam.
Jakub Winiewski | TrustRadius Reviewer

GoTo Meeting

GoTo Meeting 8.1
Based on 28 answers
The simplicity of GoToMeetings desktop, mobile, and web-based applications make it a very robust and user-friendly meeting solution. At times, it may be more complex than needed, but it is nice to have so many features that can be used if needed. Once installed, it is very easy to use and navigate.
Rusty Angell | TrustRadius Reviewer

Support Rating

ClickMeeting

ClickMeeting 7.6
Based on 12 answers
Support on technical features is overall good. Sales support is fast when it comes to upgrades or new customers, but once you are a customer, [I believe] the support is bad to non-existent. [In my experience] after-sales support is really below standard.
Anonymous | TrustRadius Reviewer

GoTo Meeting

GoTo Meeting 9.0
Based on 97 answers
We have actually had fairly limited experience with customer support, which is a good thing since we have not really required it. The product is very stable and it is quite rare for significant challenges to arise. Also, the general ease of navigation of the product and the integration into calendars really eliminates the need for deep customer service
Anonymous | TrustRadius Reviewer

Implementation Rating

ClickMeeting

No score
No answers yet
No answers on this topic

GoTo Meeting

GoTo Meeting 10.0
Based on 3 answers
It just works, get into the software and start using.
Brian Sossamon | TrustRadius Reviewer

Alternatives Considered

ClickMeeting

ClickMeeting is a wonderful tool with all the necessary features essential to make a business meeting interactive and all this in highly reasonable pricing. But the case was the opposite for Bluejeans as I haven't found it effective because of low-quality audio and video and the price was also not favorable for us.
Isabella Grace | TrustRadius Reviewer

GoTo Meeting

GoToMeeting has worked hard over the past years in order to maintain professional quality services, and offering numerous integrations that are very useful to meeting participants. I also appreciate the existence of highly trained customer support team, users have full control over the equipment of a participant. Its a recommendable great tool.
Douglas Carter | TrustRadius Reviewer

Return on Investment

ClickMeeting

  • Webinars organized on the ClickMeeting platform clearly improve communication with our users and help to transfer knowledge and build relationships.
  • User satisfaction is increasing thanks to the ability to actively participate in webinars through chat and Q&A.
  • Using ClickMeeting's tools directly impacts our user satisfaction and user growth.
Ewa Majewska | TrustRadius Reviewer

GoTo Meeting

  • GoToMeeting has saved time and our clients time- not being kicked off after a certain time meeting limit.
  • Ease of use has been a big help - less confusion and more time getting to work.
  • GoToMeeting does cost a price to host and it lands right in the middle on that scale.
Laura Samoisette, LEED AP, WELL AP | TrustRadius Reviewer

Screenshots

Add comparison