Likelihood to Recommend We love how customizable ClickTime is for tracking billable client and program hours. It does a great job of reporting each pay period. We simply wish the mobile interface was more feature-rich. Because we can only specify how long someone worked (and not the specific time of day those hours were at) on the mobile platform it makes it very difficult for us to tell if someone was working inside or outside of their standard business contract day.
Read full review Expensify has been incredibly useful to me for many years. Considering I am using the free version, it's hard to find a better value! If your company does not have a good expense-capturing system, Expensify will save you hours on submitting reports. You can take a picture and toss the paper receipts right at the point of sale without worrying about losing them during your travels. If you have a small business, you can use it to track and organize regular expenses to make billable expenses and end-of-year taxes a whole lot easier.
Read full review Pros Easy to use once you get the hang of it. Many useful features in one place. Many options available when needing to drill-down in detail or analyze time categories. Read full review Submitting expenses. It's easy to enter an expense, choose a category, enter the dollar amount and submit it. That's about it. Uploading receipts. You can send receipts to Expensify from your phone, or upload them from your computer. Entering hours worked. It's simple to move from expenses over to timesheets to submit the hours that you've worked. Read full review Cons The ClickTime app works very well and is simple to use, however, I wish to see regular updates to improve the design and the layout of the app. The custom reports and templates for reporting hours or expense report should be updated regularly to include more custom reports. Overall, ClickTime does a good job, just a bit of work on the website design and ClickTime App would make the experience feel better while using it. Read full review Make it easier to submit multiple receipts/files in one expense Often times I get a warning that the value of a receipt doesn't match what I manually I inputted. So making Smart scanner a little smarter, essentially. It would be fun to see stats about my expenses Read full review Likelihood to Renew We like using the tool and we receive positive feedback from employees and management who use the tool. It saves time and helps us concentrate on the value adding activities so we are very likely to keep using Expensify in the future
Read full review Usability Mobile works great, but let's be honest. It's just a photograph. Their OCR and human turk technology works great to scan that photo and enter the proper information. The web interface is decent and allows you to work with single expenses in great detail. What's missing is the ability to mass update expenses, and this sometimes hurts, especially if you're a heavy user of the system.
Read full review Support Rating We have had a good response from ClickTime when we have needed to ask questions.
Read full review Our rep has been amazing. He has built custom reports for us that have been very time consuming and difficult. Our reps are also currently looking into new submission solutions for us that we are excited about. They came up with this and recommended it on their own without me complaining about an issue. They are about our success and are very excited about the product they offer.
Read full review Alternatives Considered ClickTime is the first product of its kind I have had to use at work. Previous methods were always based in Excel documents and involved a lot more manual and redundant work for the same end result. It would be great if there were a better tie to our project management tools for time estimation, but it does the trick.
Read full review Concur was a great product as well but Expensify offers the ability to quickly upload expenses and submit reports just the same. There is no free version with Concur, so for a small business that's interested in keeping costs down I would highly recommend Expensify.
Read full review Return on Investment Allows us to bill 100% of time spent on each job Allows us to analyze time spent on "flat billing" jobs and make adjustments to those set rates as needed Takes very little time to manage and enter time Read full review Our organization no longer spends countless hours per month orchestrating the consolidation of data (MS Excel, typically) into our general ledger. Our accounting department is no longer tasked with making sure the correct individuals have approved submitted reports. Our accountants have a much easier time coding the reports that have been submitted by users. For the most part, we rely on users to code their submissions to the correct accounts. Read full review ScreenShots