What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
176 Ratings
16 Ratings

ClickUp

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
176 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100
16 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.4 out of 100

Likelihood to Recommend

ClickUp

ClickUp is excellent; it has been very intense in project management, which has given us a constant follow-up of activities. It works very well, and we recognize when any project is deficient. It helps to have a lot of experience in the tasks.
Fabienne Blanc | TrustRadius Reviewer

Ruum by SAP

Ruum [by SAP] is well-suited for the task creation and assignment with the responsible persons for the follow-ups and collaboration, which can be used for both internal or external projects. Ruum [by SAP] can also be used for internal tasks, milestones, project and workflow management and team management functionalities respectively. Ruum [by SAP] may not be well suited for those who want to use the CRM tools for the related marketing activities management in [a] particular situation.
Ye Yint Moe | TrustRadius Reviewer

Feature Rating Comparison

Project Management

ClickUp
8.7
Ruum by SAP
9.5
Task Management
ClickUp
9.5
Ruum by SAP
10.0
Resource Management
ClickUp
7.8
Ruum by SAP
Gantt Charts
ClickUp
8.7
Ruum by SAP
9.0
Scheduling
ClickUp
8.8
Ruum by SAP
10.0
Workflow Automation
ClickUp
8.1
Ruum by SAP
9.3
Team Collaboration
ClickUp
8.9
Ruum by SAP
Support for Agile Methodology
ClickUp
9.2
Ruum by SAP
Support for Waterfall Methodology
ClickUp
8.7
Ruum by SAP
Document Management
ClickUp
8.4
Ruum by SAP
Email integration
ClickUp
9.2
Ruum by SAP
Mobile Access
ClickUp
8.1
Ruum by SAP
9.5
Timesheet Tracking
ClickUp
8.6
Ruum by SAP
Search
ClickUp
Ruum by SAP
9.3
Visual planning tools
ClickUp
Ruum by SAP
9.0

Professional Services Automation

ClickUp
7.8
Ruum by SAP
Project & financial reporting
ClickUp
7.8
Ruum by SAP

Communication

ClickUp
Ruum by SAP
9.1
Chat
ClickUp
Ruum by SAP
9.3
Notifications
ClickUp
Ruum by SAP
9.0
Discussions
ClickUp
Ruum by SAP
9.0
Surveys
ClickUp
Ruum by SAP
9.0
Internal knowledgebase
ClickUp
Ruum by SAP
8.7
Integrates with GoToMeeting
ClickUp
Ruum by SAP
9.5
Integrates with Gmail and Google Hangouts
ClickUp
Ruum by SAP
9.5
Integrates with Outlook
ClickUp
Ruum by SAP
9.0

File Sharing & Management

ClickUp
Ruum by SAP
8.9
Versioning
ClickUp
Ruum by SAP
9.0
Video files
ClickUp
Ruum by SAP
8.3
Audio files
ClickUp
Ruum by SAP
9.0
Document collaboration
ClickUp
Ruum by SAP
9.0
Access control
ClickUp
Ruum by SAP
9.0
Advanced security features
ClickUp
Ruum by SAP
8.7
Integrates with Google Drive
ClickUp
Ruum by SAP
9.5
Device sync
ClickUp
Ruum by SAP
8.7

Pros

ClickUp

  • This software organizes and categorizes different projects in an excellent manner. It allows color-coding of different categories of a project as main headers with subtasks underneath
  • It allows sorting and filtration of tasks with priority. This enables the project team to work on urgent tasks first
  • It supports mass editing of projects. This is achieved through the selection of multiple project lines, changing their due date, setting their priority and performing other modifications at the same time
Judy Hellen | TrustRadius Reviewer

Ruum by SAP

  • Ruum by SAP has feedback management, which is efficiently working.
  • Campaign management is also fostered by Ruum by SAP.
  • Email facilitation and management has been also improved by Ruum by SAP.
  • Service automation has been directed by Ruum by SAP.
Faith Kayne | TrustRadius Reviewer

Cons

ClickUp

  • List Templates - They have list templates, but the due dates get all mixed up whenever you use them. Right now you have to set specific dates and when you create the list using the template, you just set the first start date and all the other dates get moved according to that first date. However, usually I care more about the LAST due date, not the first. Also, they don't skip weekends or anything. I wish there was a way to set the due dates as "Day 1, Day 2" etc. and to have them skip weekends when they are created.
  • Sharing Settings - They've kind of fixed this but before you could only control privacy access on the space level. Now you can set it on anything, however, there isn't a way to share lists, projects, or tasks with clients without them creating a login. They are planning to have this fixed soon though
  • Documents and Files - You can easily attach files to tasks or lists, which is great. I would like it if you could also have an area where you could have files that pertain to the whole project, or the whole space, without having to be put in a specific list or task.
McKay Salisbury | TrustRadius Reviewer

Ruum by SAP

  • Budget, predicting, and forecasting are a miss in Ruum by SAP.
  • No CRM from Ruum by SAP.
  • Billing and invoicing are not found in this program.
Kartah Bromma | TrustRadius Reviewer

Likelihood to Renew

ClickUp

ClickUp 9.0
Based on 1 answer
We are pleased with using ClickUp and it's cost effectiveness. We are very likely to stick with ClickUp.
Ravinder Gupta | TrustRadius Reviewer

Ruum by SAP

No score
No answers yet
No answers on this topic

Usability

ClickUp

ClickUp 9.0
Based on 6 answers
With previous tools we used, we had to conduct a fairly extensive onboarding process with any new employees we hired. ClickUp is so simple to use that we really only need a 30-minute meeting to show new employees how to use it and they're off to the races. The drag/drop function is nearly universal which makes it extremely easy to move things around and stay organized.
Brittany Bartoli | TrustRadius Reviewer

Ruum by SAP

No score
No answers yet
No answers on this topic

Support Rating

ClickUp

ClickUp 9.2
Based on 53 answers
ClickUp provides all the support you need over email. The customer service is excellent. I didn't interact with the support team too much as there was rarely an issue that I needed help with. However, when I did need help they were excellent.
Anonymous | TrustRadius Reviewer

Ruum by SAP

No score
No answers yet
No answers on this topic

Alternatives Considered

ClickUp

We evaluated several project management software and compared features but at last we settled with Clickup. Reason being, ClickUp flaunts a machine learning capability which is essential in creating accurate and realistic estimates for projects. It fuels creativity and improves team productivity which results to getting projects delivered on schedule and getting more things done.
Mahmoud Farag | TrustRadius Reviewer

Ruum by SAP

Ruum [by SAP] is an easy-to-use project and workflow management tool for the organization's internal use on the project tracking and managing [of] client-related projects, which also benefits team assignment and collaboration. [It also] shares the project milestones with the external clients for the particular project status records, [as such], I would like to [recommend] Ruum by SAP as an internal workflow management solution for better productivity and work efficiency.
Ye Yint Moe | TrustRadius Reviewer

Return on Investment

ClickUp

  • Has increased the project management performance
  • Has [allowed] us to organize day to day work in a better way thanks to its workload views
  • Has allowed us to increase clients interest and participation in the projects allowing us to invite them to the account limiting the access to only their projects
Anonymous | TrustRadius Reviewer

Ruum by SAP

  • Through proper project planning, minimal finances are used.
  • The many marketing options increases the number of clients we serve.
  • Process automation decreases the task force, hence, labor costs decreases.
Faith Kayne | TrustRadius Reviewer

Screenshots

Pricing Details

ClickUp

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

ClickUp Editions & Modules

Edition
Free$0.00
Unlimited$9.00 ($5.00)2
Business$19.00 ($9.00)2
Enterprise$29.00 ($17.00)2
  1. none
  2. per member per month (annual contract pricing)
Additional Pricing Details

Ruum by SAP

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Ruum by SAP Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

ClickUp
9.2
Ruum by SAP
9.7

Likelihood to Renew

ClickUp
9.0
Ruum by SAP

Usability

ClickUp
9.0
Ruum by SAP

Support Rating

ClickUp
9.2
Ruum by SAP

Add comparison