What users are saying about
Top Rated
289 Ratings
11 Ratings
Top Rated
289 Ratings
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Score 8.7 out of 100
11 Ratings
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Score 8.5 out of 100

Feature Set Ratings

  • Zenhub ranks higher in 1 feature set: Professional Services Automation
  • ClickUp and Zenhub are tied in 1 feature set: Project Management

Project Management

7.9

ClickUp

79%
7.9

Zenhub

79%
Zenhub ranks higher in 9/13 features

Task Management

9.1
91%
52 Ratings
9.9
99%
5 Ratings

Resource Management

7.1
71%
17 Ratings
7.3
73%
4 Ratings

Gantt Charts

7.7
77%
39 Ratings
N/A
0 Ratings

Scheduling

7.8
78%
18 Ratings
9.1
91%
3 Ratings

Workflow Automation

6.8
68%
15 Ratings
6.4
64%
2 Ratings

Team Collaboration

8.3
83%
52 Ratings
9.9
99%
5 Ratings

Support for Agile Methodology

8.5
85%
38 Ratings
10.0
100%
5 Ratings

Support for Waterfall Methodology

9.0
90%
33 Ratings
1.0
10%
1 Rating

Document Management

7.4
74%
46 Ratings
5.4
54%
3 Ratings

Email integration

7.0
70%
12 Ratings
8.3
83%
3 Ratings

Mobile Access

7.8
78%
15 Ratings
7.9
79%
3 Ratings

Timesheet Tracking

7.9
79%
37 Ratings
10.0
100%
1 Rating

Change request and Case Management

N/A
0 Ratings
9.7
97%
2 Ratings

Professional Services Automation

5.9

ClickUp

59%
9.0

Zenhub

90%
Zenhub ranks higher in 2/2 features

Project & financial reporting

5.9
59%
10 Ratings
8.0
80%
1 Rating

Quotes/estimates

N/A
0 Ratings
10.0
100%
1 Rating

Attribute Ratings

  • ClickUp is rated higher in 2 areas: Likelihood to Recommend, Support Rating
  • ClickUp and Zenhub are tied in 1 area: Usability

Likelihood to Recommend

8.6

ClickUp

86%
52 Ratings
8.2

Zenhub

82%
5 Ratings

Likelihood to Renew

9.0

ClickUp

90%
1 Rating

Zenhub

N/A
0 Ratings

Usability

9.0

ClickUp

90%
6 Ratings
9.0

Zenhub

90%
2 Ratings

Support Rating

9.3

ClickUp

93%
53 Ratings
8.3

Zenhub

83%
4 Ratings

Likelihood to Recommend

ClickUp

I personally really like ClickUp. It can be set up to different project management styles, such as Agile. You can work in sprints and other scenarios. I feel it's a very versatile software platform that allows for lots of customization for different organization types. We even use it for product support cases that come in through our CMSs.
Anonymous | TrustRadius Reviewer

Zenhub

If you have more than 2 developers this thing is basically a requirement within github to manage sprints if you use agile methodology. Why use a different website entirely when you can run your entire board right from github itself? I've tried other solutions but basing everything on github issues makes it so no duplicate work has to take place. If the UX quirks and mobile were fixed this would be 10/10 for me!If you're only one or two devs on a team it may be overkill to use, but if you're going to scale it's better to put the process in early.
Matthew Gardner | TrustRadius Reviewer

Pros

ClickUp

  • This software organizes and categorizes different projects in an excellent manner. It allows color-coding of different categories of a project as main headers with subtasks underneath
  • It allows sorting and filtration of tasks with priority. This enables the project team to work on urgent tasks first
  • It supports mass editing of projects. This is achieved through the selection of multiple project lines, changing their due date, setting their priority and performing other modifications at the same time
Judy Hellen | TrustRadius Reviewer

Zenhub

  • Integration with GitHub.
  • Great Kanban board functionality.
Kurt Martin | TrustRadius Reviewer

Cons

ClickUp

  • List Templates - They have list templates, but the due dates get all mixed up whenever you use them. Right now you have to set specific dates and when you create the list using the template, you just set the first start date and all the other dates get moved according to that first date. However, usually I care more about the LAST due date, not the first. Also, they don't skip weekends or anything. I wish there was a way to set the due dates as "Day 1, Day 2" etc. and to have them skip weekends when they are created.
  • Sharing Settings - They've kind of fixed this but before you could only control privacy access on the space level. Now you can set it on anything, however, there isn't a way to share lists, projects, or tasks with clients without them creating a login. They are planning to have this fixed soon though
  • Documents and Files - You can easily attach files to tasks or lists, which is great. I would like it if you could also have an area where you could have files that pertain to the whole project, or the whole space, without having to be put in a specific list or task.
McKay Salisbury | TrustRadius Reviewer

Zenhub

  • The software seems to at times have hiccups, and is not accessible
  • The software sometimes throws errors that it can't do something, or save, and you can't determine why, and typically need to start over
  • The admin type functions/entering values, codes, projects, releases, those sorts of things, do not seem to be logically located
Amy Sternin | TrustRadius Reviewer

Pricing Details

ClickUp

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$0 per month per seat

ClickUp Editions & Modules

Edition
Free$0.00
Unlimited$9.00 ($5.00)2
Business$19.00 ($12.00)2
Business Plus$29.00 ($19.00)2
EnterpriseContact Sales
  1. none
  2. per member per month (annual contract pricing)
  3. none
Additional Pricing Details

Zenhub

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$8.33 per month per user

Zenhub Editions & Modules

On-premise Edition
Free$0
Growth8.332
Enterprise12.452
  1. none
  2. per month per user
SaaS Edition
Growth8.331
Enterprise12.451
  1. per month per user
Additional Pricing Details
The listed prices are per user, per month when billed annually.

Likelihood to Renew

ClickUp

ClickUp 9.0
Based on 1 answer
We are pleased with using ClickUp and it's cost effectiveness. We are very likely to stick with ClickUp.
Ravinder Gupta | TrustRadius Reviewer

Zenhub

No score
No answers yet
No answers on this topic

Usability

ClickUp

ClickUp 9.0
Based on 6 answers
With previous tools we used, we had to conduct a fairly extensive onboarding process with any new employees we hired. ClickUp is so simple to use that we really only need a 30-minute meeting to show new employees how to use it and they're off to the races. The drag/drop function is nearly universal which makes it extremely easy to move things around and stay organized.
Brittany Bartoli | TrustRadius Reviewer

Zenhub

Zenhub 9.0
Based on 2 answers
ZenHub is one of the best GitHub repo-management software integrating the usage of work-boards and task management, with the ability to integrate several team members to the work table. This method makes the team more organized since everyone can keep track of their time and tasks of themselves and also others, so you can see how fast your teammates are working or if they need any help with something they're working on.
Anonymous | TrustRadius Reviewer

Support Rating

ClickUp

ClickUp 9.3
Based on 53 answers
ClickUp provides all the support you need over email. The customer service is excellent. I didn't interact with the support team too much as there was rarely an issue that I needed help with. However, when I did need help they were excellent.
Anonymous | TrustRadius Reviewer

Zenhub

Zenhub 8.3
Based on 4 answers
Support is good, but quite honestly, I haven't needed any support since 2015. As I remember, I was required to open a ticket and had to wait a few days for resolution. I give it a rating of 8 because of the lag in getting a solid resolution, but it was resolved adequately.
Kurt Martin | TrustRadius Reviewer

Alternatives Considered

ClickUp

For the first few years, ClickUp was a bit green and all over the place. It was a bit of a mess at first but now they've really finessed their process, UI and UX and it looks great. The biggest solution they provided was a better price point with larger solutions for feature sets.
Jay Miller | TrustRadius Reviewer

Zenhub

I have used Workfront in the past, which in my experience, is best with a traditional waterfall methodology, similar to Microsoft Project and the other more traditional project management software projects. ZenHub is truly designed around the agile methodology. Other products that claim they are agile oriented seem to just be adjusting and tweaking their traditional product to include a few agile features.
Amy Sternin | TrustRadius Reviewer

Return on Investment

ClickUp

  • Has increased the project management performance
  • Has [allowed] us to organize day to day work in a better way thanks to its workload views
  • Has allowed us to increase clients interest and participation in the projects allowing us to invite them to the account limiting the access to only their projects
Anonymous | TrustRadius Reviewer

Zenhub

  • Saving dev time, making it easier to create a process they enjoy and use without issue (intangible)
  • Making conversations between developers and product teams/easy to facilitate (intangible)
  • Sped up the entire process (intangible)
Matthew Gardner | TrustRadius Reviewer

Screenshots

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