CloudCall vs. RingCentral Contact Center
CloudCall vs. RingCentral Contact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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CloudCall | N/A | CloudCall is a telephony and VoIP software solution from the British company of the same name (formerly SYNETY). | $15 per month per user | |
RingCentral Contact Center | N/A | RingCentral Contact Center is an AI-first contact center offers a set of cloud-based software plans with basic features including support for inbound and outbound call centers and IVR and ACD capabilities. Advanced features include analytics, real-time call reporting, workforce optimization analytics, and omni-channel integration with SMS, email, and social media platforms. | N/A |
CloudCall | RingCentral Contact Center | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
CloudCall | RingCentral Contact Center |
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CloudCall | RingCentral Contact Center | ||||||||||||||||||||||||||||||||||||||||||
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Cloud PBX |
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Call Management |
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VoIP system collaboration |
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Mobile apps |
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Contact Center Software |
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Workforce Optimization (WFO) |
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CloudCall | RingCentral Contact Center | |
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Small Businesses | CloudTalk Score 8.4 out of 10 | CloudTalk Score 8.4 out of 10 |
Medium-sized Companies | CloudTalk Score 8.4 out of 10 | CloudTalk Score 8.4 out of 10 |
Enterprises | Cisco Business Edition 7000 (discontinued) Score 9.0 out of 10 | Bright Pattern Contact Center Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CloudCall | RingCentral Contact Center | |
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Likelihood to Recommend | 8.5 (3 ratings) | 9.0 (23 ratings) |
Likelihood to Renew | - (0 ratings) | 6.3 (4 ratings) |
Usability | - (0 ratings) | 8.7 (3 ratings) |
Support Rating | 10.0 (1 ratings) | 4.6 (3 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (1 ratings) |
CloudCall | RingCentral Contact Center | |
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Likelihood to Recommend | CloudCall
| RingCentral
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Pros | CloudCall
| RingCentral
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Cons | CloudCall
| RingCentral
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Likelihood to Renew | CloudCall No answers on this topic | RingCentral
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Usability | CloudCall No answers on this topic | RingCentral
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Support Rating | CloudCall
| RingCentral
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Implementation Rating | CloudCall No answers on this topic | RingCentral
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Alternatives Considered | CloudCall
| RingCentral
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Return on Investment | CloudCall
| RingCentral
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ScreenShots | CloudCall Screenshots |