Likelihood to Recommend When you dont know how to set up a cloud server technically, (The LAMP stack or the PHP settings etc) Cloudways comes handy. You can easily modify the server settings with one click.
Less Appropriate - If you want to save costs, go for direct cloud providers. Setting up technical stuff is a one time job.
Read full review WordPress VIP really changed the game when it comes to WordPress CMS and Content Management. A one-stop shop for all our client's business needs. We are focusing on Content Management instead of technicalities. The big advantage is the security features covering all recent vulnerabilities that any WordPress developer/user wastes lots of precious time fixing/updating. Performance-wise, WordPress VIP is definitely up there. We’ve been doing lots of optimization work over the last few years. Every client wants to score 100. With WordPress VIP we decreased the time spent on optimization significantly and now feel confident with taking more performance optimisation work than we did before. Lastly, maybe the most important for every business is the support quality. WordPress VIP runs a superb support team with phenomenal knowledge and expertise. Quick to respond and solves issues here and now. It is definitely recommended.
Read full review Pros Automatic Daily One Click Restore Backups Integrated CDN Easy & Intuitive Alternate Interface to cPanel and WHM Very Affordable for High Specs 24/7 Customer Support is Extremely Helpful Serve & Application Management is a Breeze Choose from Multiple Server Locations Read full review Keeps us informed of upcoming releases/patches associated with the Wordpress Platform. Introduces us to products/companies/Wordpress plugins as necessary when new business needs arise. Amy and Allie are excellent at managing the relationship; speaking with them on our monthly calls is a pleasure. Read full review Cons More flexible notifications Read full review Too many different dashboard formats Everything should have the same look and feel. The admin portal looks different than the user content portal Read full review Likelihood to Renew It's true enterprise ready hosting framework providing unparalleled hosting infrastructure for WordPress. Where an organisation has high load needs, but with stability and scale VIP delivers. It provides complete peace of mind that the hosting, security and scalability are taken care of and organisations can focus on developing out their website strategies
Read full review Usability They are constantly improving their dashboards and interface to make it easier to use and find the things that we use the most. It's a lot of features to pack in to one UI and they have done a great job of making it user friendly. Their layout is intuitive and easy to learn and is extremely granular. We are able to control every aspect of our websites and applications from an individual level from scaling, to cache, to DNS, security, WAF, and everything in between.
Read full review There is documentation for everything you might need.
Read full review Support Rating Technical support is just 2-3 clicks away and the Cloudways homepage and the operators are available almost 24/7. They also are able to answer any kind of question related to their services, whether economical or technical. I sometimes made mistakes while using their services and they have been keen to help me, and fixed my problems really fast.
Read full review The people who work for WordPress VIP clearly are passionate about representing the organisation. Therefore when support is required, they do go above and beyond what you may expect in terms of overall support. They take security very seriously, and due to the nature of VIP, it's rarely a concern for the end-user, if at all.
Read full review Alternatives Considered Whilst all the top hosting companies have good customer service.
Hostinger is the winner here for me.
SiteGround has fast servers, but fees increase significantly in year two. CloudWays has excellent support at a lower price than
SiteGround . They win over the other two companies because they make it very simple to manage site hosting, specifically for VPS/cloud hosting. You do not need to be as technical as you would if you're a customer of
Hostinger and
SiteGround . So, in short, for a fast-growing website with 6k+ sessions per month (low WP maintenance experience), I'd choose Cloudways.
Read full review Our team manages 4 different brands' websites and before WordPress VIP we were using multiple different hosts including
DreamHost and AWS. These were convoluted and didn't offer the enterprise features for our organization that WP VIP was capable of. We also considered
Pantheon , but they were not Wordpress-centric enough for the direction we were going.
Read full review Return on Investment We were able to reduce load on our main server. By migrating social sentiment platform to cloudways, we were able to scale and run it effeciently. It saved lot of time as well in terms of server management. Read full review Working as a WordPress VIP gold partner has helped our business grow from 12 staff to 28 staff in 2 years. They have brought many projects to the table that are always the right ones for us and they really understand our goals as a business. Read full review ScreenShots