What users are saying about
3 Ratings
11 Ratings
3 Ratings
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Score 8.8 out of 100
11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.5 out of 100

Likelihood to Recommend

Cognito Forms

I would definitely recommend Cognito Forms to any colleague or business. I think it has the excellent capability of tracking things, simplifying a process, having a set process. Have everyone on board using the same forms or ways of transmitting information to one another. We will continue to use and find additional ways to utilized Cognito Forms.
Anonymous | TrustRadius Reviewer

SnapSurveys

I think it is very important to go through their training videos and user guides. Devote the time to learning it correctly from the beginning. In the long run you will enjoy it much more than plowing right into it and then trying to find out if you did it right. Also, while you are not required to buy the annual maintenance contract, I think if you are going to use the program, don't skimp, buy the annual maintenance contract. The free technical support is necessary, especially when you are up against deadlines.
Phil Kopel | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

Cognito Forms
9.5
SnapSurveys
6.3
Survey templates
Cognito Forms
9.5
SnapSurveys
6.0
Themes
Cognito Forms
9.5
SnapSurveys
6.0
Custom logo/branding
Cognito Forms
9.5
SnapSurveys
7.0

Survey Content

Cognito Forms
9.0
SnapSurveys
7.0
Changes to live survey
Cognito Forms
9.0
SnapSurveys
8.0
Question design help
Cognito Forms
9.0
SnapSurveys
7.0
Multiple question types
Cognito Forms
9.0
SnapSurveys
6.0

Survey Logic

Cognito Forms
8.0
SnapSurveys
7.0
Survey logic flexibility
Cognito Forms
8.0
SnapSurveys
7.0

Survey Reporting & Analytics

Cognito Forms
9.5
SnapSurveys
7.4
Response tracking
Cognito Forms
9.5
SnapSurveys
8.0
Data export
Cognito Forms
9.5
SnapSurveys
8.0
Standard reports
Cognito Forms
9.5
SnapSurveys
9.0
Custom reports
Cognito Forms
9.5
SnapSurveys
8.0
Analytics
Cognito Forms
9.5
SnapSurveys
4.0

Survey Administration & Security

Cognito Forms
9.0
SnapSurveys
8.5
Access controls
Cognito Forms
9.0
SnapSurveys
8.0
Compliance
Cognito Forms
9.0
SnapSurveys
9.0

Survey Distribution

Cognito Forms
9.5
SnapSurveys
Vendor-offered crowdsourcing
Cognito Forms
9.5
SnapSurveys
Respondent restrictions
Cognito Forms
9.5
SnapSurveys

Pros

Cognito Forms

  • Effective data management.
  • Extensive user accessibility in & out of house.
Brett Horton | TrustRadius Reviewer

SnapSurveys

  • The training helped me to customize surveys for the different departments that the office of IR served.
  • Surveys were easy to create and gathering information was made easy because SnapsSurveys worked well with SPSS.
  • Once surveys were created I could scan them and have the results to my boss in less than an hour depending on the size of the survey group.
  • Snaps customer service reps were always willing to help.
Christina O'Steen | TrustRadius Reviewer

Cons

Cognito Forms

  • I am happy with Cognito Forms. I have not found any issues.
Anonymous | TrustRadius Reviewer

SnapSurveys

  • Though the user interface is easy to navigate, it would be nice to see is design updated to something more aesthetically pleasing.
Casey Iannone | TrustRadius Reviewer

Likelihood to Renew

Cognito Forms

No score
No answers yet
No answers on this topic

SnapSurveys

SnapSurveys 9.3
Based on 6 answers
The main reason we will renew is that it does the job, it supports our system, and we have budgeted for it so why change?
Jonathan Crane | TrustRadius Reviewer

Usability

Cognito Forms

No score
No answers yet
No answers on this topic

SnapSurveys

SnapSurveys 7.0
Based on 1 answer
Snap's usability is fine given the wide ranging functionality the survey software offers
Tamara Gooderham | TrustRadius Reviewer

Alternatives Considered

Cognito Forms

I have also used Docu-sign a bit for similar data entry procedures when submitting applicants for financing and within our CRM. While Docu-sign works excellent, it is not as efficient as Cognito Forms and can prolong daily tasks creating some disconnect. Docu-sign is more useful for other tasks while Cognito Forms is pretty self-explanatory with its reports, data entry tasks, application submissions, and notification settings.
Brett Horton | TrustRadius Reviewer

SnapSurveys

It is an in between option. The options we evaluated were Qualtrics and SurveyGizmo. It's cheaper than Qualtrics and easier to design surveys than SurveyGizmo. Nonetheless it's not the worst option out there like SurveyMonkey.
Anonymous | TrustRadius Reviewer

Return on Investment

Cognito Forms

  • A simplified process
  • Everything in one place
  • All associates using the same system.
Anonymous | TrustRadius Reviewer

SnapSurveys

  • Our aim is to create surveys that are easy to use from the respondents perspective. Snap helps us do that.
  • Snap allows us to be more creative and push the limits with surveys in a way that we could not do with paper surveys.
Naomi Tyler | TrustRadius Reviewer

Pricing Details

Cognito Forms

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SnapSurveys

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cognito Forms
9.5
SnapSurveys
6.0

Likelihood to Renew

Cognito Forms
SnapSurveys
9.3

Usability

Cognito Forms
SnapSurveys
7.0

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