What users are saying about
2 Ratings
4 Ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 10 out of 100
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.2 out of 100

Likelihood to Recommend

Conga Sign

We had a very easy time implementing this. Our end users and customers have adapted to it very well. Pricing for this is very competitive.
Steve Stessman | TrustRadius Reviewer

eSign Genie

They let you do one-off signings if you want to test it, but I've used all the signing services and this is by far my favorite. I think it's great for all size companies looking to streamline the contract process and a huge time saver. I'd highly recommend to friends and colleagues
David Keller | TrustRadius Reviewer

Pros

Conga Sign

  • Great integration with Salesforce.
  • Easy to implement.
  • Easy to train end users.
Steve Stessman | TrustRadius Reviewer

eSign Genie

  • Cost of service.
  • Ease of use.
Anonymous | TrustRadius Reviewer

Cons

Conga Sign

No answers on this topic

eSign Genie

  • The software struggles when you upload certain file types. I've had trouble with Word files which is frustrating since it is one of the most common.
  • The software can be very slow to load.
  • Because the software is already slow, it can be very frustrating when you encounter an error. You end up waiting and you don't know if something is wrong or if the software timed out.
  • The error screen doesn't give you a reason for errors. It just says "something went wrong."
Ryan Spaulding | TrustRadius Reviewer

Support Rating

Conga Sign

Conga Sign 10.0
Based on 1 answer
Conga's success team was excellent and very responsive.
Steve Stessman | TrustRadius Reviewer

eSign Genie

eSign Genie 8.1
Based on 2 answers
eSign Genie has live chat support virtually twenty-four hours a day, seven days a week. They also have phone and email support as well. On the few occasions that I have had to contact support, they were very helpful, knowledgeable, and friendly. It's been a pleasure working with the folks at eSign Genie.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Conga Sign

Lower cost than DocuSign and a much easier pricing model.
Steve Stessman | TrustRadius Reviewer

eSign Genie

They all basically do the same thing. In terms of small business needs, I like eSign Genie the best, but I can't speak to their mobile capabilities. I do know HelloSign is great for mobile signing. I really like simplicity and the ability to automate processes, and this can be easily achieved with eSign Genie.
David Keller | TrustRadius Reviewer

Return on Investment

Conga Sign

  • Minimized or eliminated legal issues due to unsigned contracts.
  • Customer know exactly what they are getting.
Steve Stessman | TrustRadius Reviewer

eSign Genie

  • Huge time saver
  • I send very few contracts that third parties do not execute
  • Minimizes negotiations
Anonymous | TrustRadius Reviewer

Pricing Details

Conga Sign

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

eSign Genie

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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