Likelihood to Recommend It is well-suited for most of the clients which have trust in digital signatures and want to reduce the turnaround, but there are still some clients which do not prefer digital signatures and prefer printed agreements with wet signatures. Conga uses the latest digital signing legal regulations so this is a customer-to-customer issue.
Read full review eSign Genie has completely streamlined our tedious document process and helps us to easily manage our documents from signature to delivery and even with ongoing storage. This enhancement saves us time, money, and headaches and has been a true lifesaver for our organization and for our customers. I highly recommend it!
Read full review Pros Salesforce Integration E-signatures Document Tracking Read full review The learning curve is faster compared to the last software we used. It is easier to set up the templates and email messages so that the text boxes line up seamlessly. It is quicker to send agreements and to follow up if they are not returned in the allotted timeframe. Making changes to the documents is fast and easy. Read full review Cons Some businesses still don't consider digital signing of critical documents a legit way. Conga sign still doesn't allow sending of multiple files for signing. There is a slight rendering time we have noticed while the customer opens the document which can be reduced. Read full review I have no complaints about this software whatsoever. I started using Echosign years ago until Adobe bought them out and tripled the price and cut features. Then, I went to Docusign that was not very user friendly and the customer support is NON-EXISTENT. eSign Genie is wonderful! Read full review Likelihood to Renew The tool is inexpensive and good value. We don't need a ton of eSign capabilities and this one provides what we need for a low cost given our low volume.
Read full review Usability Super simple - needs almost no instructions to setup and use
Read full review Support Rating Conga's success team was excellent and very responsive.
Read full review eSign Genie has live chat support virtually twenty-four hours a day, seven days a week. They also have phone and email support as well. On the few occasions that I have had to contact support, they were very helpful, knowledgeable, and friendly. It's been a pleasure working with the folks at eSign Genie.
Read full review Implementation Rating There is no implementation at all. You just sign up, upload your documents, set up the fields to complete, and you are done!
Read full review Alternatives Considered Conga Sign is much more affordable than
DocuSign for our organization and we are using Conga Composer already to create documents. We found that the integration between Conga Composer and Conga Sign was easier to use and we have a nice discount from Conga due to us adopting several of their products.
DocuSign for the price point didn't make sense to us and it has less write-back functionality with
Salesforce .
Read full review Adobe Sign , despite coming from one of the best known brands in software, is the most frustrating and poorly-supported platform I've ever used.
HelloSign and
PandaDoc are good platforms - although the cost a bit more than eSignGenie, they are ahead on some features (not all)... depending on your exact use case, I'd consider them. However, for my simple use case, eSigngenie is the clear winner!
Read full review Return on Investment Minimized or eliminated legal issues due to unsigned contracts. Customer know exactly what they are getting. Read full review eSign Genie was the most affordable option of all vendors which helped us to stay within our project budget. We were able to purchase a relatively small number of document folders which was more appropriate to our needs than say DocuSign which required something like 1,000 documents minimum. The ease of use of eSign Genie helps us to implement new research studies without having to expend a lot of person hours to set things up. Read full review ScreenShots