Constant Contact vs Demandforce

What users are saying about

Score 8.1 out of 10

Based on 722 reviews and ratings

Score 4.6 out of 10

Based on 18 reviews and ratings

Feature Set Ratings

Email & Online Marketing

7.7

Constant Contact

77%

Demandforce

Feature Set Not Supported

N/A

Constant Contact ranks higher in 9/9 features

WYSIWYG email editor

7.8

78%

82 Ratings

N/A

0 Ratings

Dynamic content

7.6

76%

82 Ratings

N/A

0 Ratings

Ability to test dynamic content

7.5

75%

81 Ratings

N/A

0 Ratings

Landing pages

7.6

76%

56 Ratings

N/A

0 Ratings

A/B testing

7.4

74%

52 Ratings

N/A

0 Ratings

Mobile optimization

8.0

80%

85 Ratings

N/A

0 Ratings

Email deliverability reporting

8.6

86%

135 Ratings

N/A

0 Ratings

List management

8.4

84%

90 Ratings

N/A

0 Ratings

Triggered drip sequences

6.7

67%

47 Ratings

N/A

0 Ratings

Reporting & Analytics

7.8

Constant Contact

78%

Demandforce

Feature Set Not Supported

N/A

Constant Contact ranks higher in 3/3 features

Dashboards

7.8

78%

87 Ratings

N/A

0 Ratings

Standard reports

8.2

82%

87 Ratings

N/A

0 Ratings

Custom reports

7.5

75%

58 Ratings

N/A

0 Ratings

Pre-Send Testing

8.1

Constant Contact

81%

Demandforce

Feature Set Not Supported

N/A

Constant Contact ranks higher in 8/8 features

URL Validation

8.4

84%

31 Ratings

N/A

0 Ratings

Link Tracking

8.0

80%

34 Ratings

N/A

0 Ratings

Image Validation

8.2

82%

31 Ratings

N/A

0 Ratings

Inbox Display

8.0

80%

34 Ratings

N/A

0 Ratings

Email Accessibility Tools

8.0

80%

28 Ratings

N/A

0 Ratings

Spelling and Grammar Check

7.8

78%

31 Ratings

N/A

0 Ratings

Spam Testing

7.8

78%

26 Ratings

N/A

0 Ratings

Email Previews

8.6

86%

40 Ratings

N/A

0 Ratings

Sales Force Automation

Constant Contact

Feature Set Not Supported

N/A

7.8

Demandforce

78%

Demandforce ranks higher in 9/9 features

Customer data management / contact management

N/A

0 Ratings

8.0

80%

2 Ratings

Workflow management

N/A

0 Ratings

9.0

90%

1 Rating

Territory management

N/A

0 Ratings

7.0

70%

1 Rating

Opportunity management

N/A

0 Ratings

8.0

80%

1 Rating

Integration with email client (e.g., Outlook or Gmail)

N/A

0 Ratings

8.0

80%

1 Rating

Contract management

N/A

0 Ratings

7.0

70%

1 Rating

Quote & order management

N/A

0 Ratings

7.0

70%

1 Rating

Interaction tracking

N/A

0 Ratings

8.0

80%

1 Rating

Channel / partner relationship management

N/A

0 Ratings

8.0

80%

1 Rating

Customer Service & Support

Constant Contact

Feature Set Not Supported

N/A

9.0

Demandforce

90%

Demandforce ranks higher in 3/3 features

Case management

N/A

0 Ratings

9.0

90%

2 Ratings

Call center management

N/A

0 Ratings

9.0

90%

2 Ratings

Help desk management

N/A

0 Ratings

9.0

90%

2 Ratings

Marketing Automation

Constant Contact

Feature Set Not Supported

N/A

9.0

Demandforce

90%

Demandforce ranks higher in 2/2 features

Lead management

N/A

0 Ratings

9.0

90%

1 Rating

Email marketing

N/A

0 Ratings

9.0

90%

3 Ratings

CRM Project Management

Constant Contact

Feature Set Not Supported

N/A

9.0

Demandforce

90%

Demandforce ranks higher in 3/3 features

Task management

N/A

0 Ratings

9.0

90%

1 Rating

Billing and invoicing management

N/A

0 Ratings

9.0

90%

1 Rating

Reporting

N/A

0 Ratings

9.0

90%

1 Rating

CRM Reporting & Analytics

Constant Contact

Feature Set Not Supported

N/A

9.0

Demandforce

90%

Demandforce ranks higher in 3/3 features

Forecasting

N/A

0 Ratings

9.0

90%

1 Rating

Pipeline visualization

N/A

0 Ratings

9.0

90%

1 Rating

Customizable reports

N/A

0 Ratings

9.0

90%

1 Rating

Customization

Constant Contact

Feature Set Not Supported

N/A

9.0

Demandforce

90%

Demandforce ranks higher in 4/4 features

Custom fields

N/A

0 Ratings

9.0

90%

2 Ratings

Custom objects

N/A

0 Ratings

9.0

90%

2 Ratings

Scripting environment

N/A

0 Ratings

9.0

90%

2 Ratings

API for custom integration

N/A

0 Ratings

9.0

90%

1 Rating

Security

Constant Contact

Feature Set Not Supported

N/A

9.0

Demandforce

90%

Demandforce ranks higher in 2/2 features

Single sign-on capability

N/A

0 Ratings

9.0

90%

2 Ratings

Role-based user permissions

N/A

0 Ratings

9.0

90%

1 Rating

Social CRM

Constant Contact

Feature Set Not Supported

N/A

9.0

Demandforce

90%

Demandforce ranks higher in 2/2 features

Social data

N/A

0 Ratings

9.0

90%

1 Rating

Social engagement

N/A

0 Ratings

9.0

90%

1 Rating

Integrations with 3rd-party Software

Constant Contact

Feature Set Not Supported

N/A

9.0

Demandforce

90%

Demandforce ranks higher in 2/2 features

Marketing automation

N/A

0 Ratings

9.0

90%

1 Rating

Compensation management

N/A

0 Ratings

9.0

90%

1 Rating

Platform

Constant Contact

Feature Set Not Supported

N/A

9.0

Demandforce

90%

Demandforce ranks higher in 1/1 features

Mobile access

N/A

0 Ratings

9.0

90%

2 Ratings

Attribute Ratings

Constant Contact is rated higher in 1 area: Likelihood to Recommend
Constant Contact and Demandforce are tied in 1 area: Likelihood to Renew

Constant Contact

84%

106 Ratings

3.0

Demandforce

30%

7 Ratings

Constant Contact

90%

21 Ratings

9.0

Demandforce

90%

3 Ratings

Constant Contact

100%

9 Ratings

Demandforce

N/A

0 Ratings

Constant Contact

90%

4 Ratings

Demandforce

N/A

0 Ratings

Constant Contact

100%

4 Ratings

Demandforce

N/A

0 Ratings

Constant Contact

100%

17 Ratings

Demandforce

N/A

0 Ratings

Constant Contact

100%

1 Rating

Demandforce

N/A

0 Ratings

Constant Contact

100%

9 Ratings

Demandforce

N/A

0 Ratings

Constant Contact

100%

1 Rating

Demandforce

N/A

0 Ratings

Pros

You can accomplish quite a bit using the drag and drop interface, so there is less custom HTML required.
Easy to use for folks who are not tech savvy.
Very quick upload speed for contact lists when compared with other email marketing vendors.
Easy to customize contact lists.
Displays much more consistently across different email clients when compared with other email marketing vendors.

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Verified User

Analyst in Marketing

Insurance Company, 501-1000 employees

View all 106 answers on this topic

Aesthetics has been updated in last few months for organization and is easier to see: colors, grid lines on front page, and font style.
Allowing our office to include specific items in reminder appointment emails allows personalization to make confirming appointments easier.
Allowing patients to write reviews allows us to know what the office is doing well and what we can improve on.

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Arielle Calugay

Patient Relations & Optometrist's Assistant

UrbanKickHospital & Health Care, 11-50 employees

View all 7 answers on this topic

Cons

The interface is definitely a bit difficult to use and it takes some getting used to.
More customization and exporting of html would be awesome.
They could expand on features that other email marketing software has such as tying in with social media, more flows, etc.

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Verified User

Strategist in Marketing

Marketing & Advertising Company, 11-50 employees

View all 106 answers on this topic

Flexibility in Design!
Overall Look & Feel of Templates (look at what Squarespace is doing, it is possible!)
Usability (it's a bit clunky)

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Verified User

Professional in Marketing

Retail Company, 11-50 employees

View all 7 answers on this topic

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Starting Price

$9.99 per month

Constant Contact Editions & Modules

Edition

Core	$9.99¹
Plus	$45.00¹
CRM Platform by SharpSpring	$449.00¹

per month

Additional Pricing Details

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Starting Price

$399 per month

Demandforce Editions & Modules

Edition

DemandForce	$399.00¹

per month

Additional Pricing Details

—

Likelihood to Renew

Constant Contact 9.0

Based on 21 answers

There is no doubt that we are going to renew Constant Contact. We have not just invested a lot of time in learning and creating a great looking product but we have developed a strong database of information that allows us to track how we are doing for each newsletter. This supports our goals of creating products that residents desire and are excited to receive.

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Ty Swartz, CPP, USN Ret.

Multimedia Communications Supervisor

Virginia Beach City GovernmentGovernment Administration, 5001-10,000 employees

View all 21 answers on this topic

Demandforce 9.0

Based on 3 answers

We are constantly being contacted by comparable organizations. If Mindbody Online integrated a feature like Demandforce, we'd move over there to keep everything in one platform.

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Verified User

Professional in Marketing

Retail Company, 11-50 employees

View all 3 answers on this topic

Usability

Constant Contact 10.0

Based on 9 answers

There is always room for improvement. I don't know how they test their systems, but they should invite not-so computer savvy people to test it. If I, as an expert have problems, they need to think like the technophobe. Since I've used Constant Contact in the past as part of my former employment, I have not viewed any of the tutorials and just jumped in to work on my client's newsletter. With that said, I found some areas easy and some a bit cumbersome

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Giselle Aguiar

Owner, Consultant

AZ Social Media WizInternet, Myself Only

View all 9 answers on this topic

No score

No answers yet

No answers on this topic

Reliability and Availability

Constant Contact 9.0

Based on 4 answers

No major problems in sending out the email campaigns and accessing the analytics

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Verified User

Manager in Research & Development

Public Policy Company, 11-50 employees

View all 4 answers on this topic

No score

No answers yet

No answers on this topic

Performance

Constant Contact 10.0

Based on 4 answers

The system seemed quite slow sometimes. Specifically, there was sometimes a delay in sends if it was during a high traffic period. There were time-outs when uploading new code for an email, and a lag in reporting analytics which was sometimes as long as 72 hours

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Verified User

Employee in Marketing

Retail Company, 51-200 employees

View all 4 answers on this topic

No score

No answers yet

No answers on this topic

Support Rating

Constant Contact 10.0

Based on 17 answers

I think the overall support for Constant Contact has always been incredible; I have nothing negative to say. Our customer support representative was attentive, easy to understand, and very knowledgeable. I never felt like I wasn't a priority of his and my issues, while very small, were fixed in a very short time frame.

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Verified User

Administrative Assistant in Marketing

Real Estate Company, 51-200 employees

View all 17 answers on this topic

No score

No answers yet

No answers on this topic

Implementation Rating

Constant Contact 10.0

Based on 9 answers

Implementation is very easy for someone who wants to send out the “batch and blast” type newsletters. If you want to use their templates with no customizations, the product works fine. However, the more customizations you get into involving link color, etc, that’s where things can get tricky for someone who may not be familiar with coding

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Verified User

Employee in Marketing

Retail Company, 51-200 employees

View all 9 answers on this topic

No score

No answers yet

No answers on this topic

Alternatives Considered

We tried Mailchimp. We could send messages to larger groups for free with Constant Contact. And we simply found more people read the emails and responded more frequently when we used Constant Contact. I think it's because it didn't feel as much like a marketing tool as when we contacted them with Mailchimp.

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Verified User

Contributor in Other

Religious Institutions Company, 10,001+ employees

View all 106 answers on this topic

I do not have any alternative products to compare this service too. It was in place when I came aboard this company and I have no say in its continuation or replacement. As from what I can gather, there are many alternatives to this platform, but Demandforce is the only one I am aware of that runs in your system tray and is passively ran in conjunction with your accounting database.

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Verified User

Director in Information Technology

Consumer Services Company, 51-200 employees

View all 7 answers on this topic

Scalability

Constant Contact 10.0

Based on 1 answer

Very reliable in sending email campaigns and controlling the recipients so that no contact is sent the same email more than once, even if they are on a resent list

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Verified User

Manager in Research & Development

Public Policy Company, 11-50 employees

View all 1 answers on this topic

No score

No answers yet

No answers on this topic

Return on Investment

Good email marketing option that we need to expand on
We have not had a strong determinable ROI, but we do not always know if a donation resulted from an email
Very affordable and we plan in keeping it as a resource

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Terri Betts

Director of Development

Health Care Center for the HomelessHospital & Health Care, 51-200 employees

View all 106 answers on this topic

It's taken a lot of the reporting and guesswork out of the equation. That has saved us a lot of money.

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Jason McElweenie

Digital Marketing

Luminess AirMarketing and Advertising, 1-10 employees

View all 7 answers on this topic

Screenshots

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See All (3) Demandforce Screenshots