What users are saying about
Top Rated
722 Ratings
18 Ratings
Top Rated
722 Ratings
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Score 8.1 out of 100
18 Ratings
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Score 4.6 out of 100

Feature Set Ratings

    Email & Online Marketing

    7.7

    Constant Contact

    77%

    Demandforce

    Feature Set Not Supported
    N/A
    Constant Contact ranks higher in 9/9 features

    WYSIWYG email editor

    7.8
    78%
    82 Ratings
    N/A
    0 Ratings

    Dynamic content

    7.6
    76%
    82 Ratings
    N/A
    0 Ratings

    Ability to test dynamic content

    7.5
    75%
    81 Ratings
    N/A
    0 Ratings

    Landing pages

    7.6
    76%
    56 Ratings
    N/A
    0 Ratings

    A/B testing

    7.4
    74%
    52 Ratings
    N/A
    0 Ratings

    Mobile optimization

    8.0
    80%
    85 Ratings
    N/A
    0 Ratings

    Email deliverability reporting

    8.6
    86%
    135 Ratings
    N/A
    0 Ratings

    List management

    8.4
    84%
    90 Ratings
    N/A
    0 Ratings

    Triggered drip sequences

    6.7
    67%
    47 Ratings
    N/A
    0 Ratings

    Reporting & Analytics

    7.8

    Constant Contact

    78%

    Demandforce

    Feature Set Not Supported
    N/A
    Constant Contact ranks higher in 3/3 features

    Dashboards

    7.8
    78%
    87 Ratings
    N/A
    0 Ratings

    Standard reports

    8.2
    82%
    87 Ratings
    N/A
    0 Ratings

    Custom reports

    7.5
    75%
    58 Ratings
    N/A
    0 Ratings

    Pre-Send Testing

    8.1

    Constant Contact

    81%

    Demandforce

    Feature Set Not Supported
    N/A
    Constant Contact ranks higher in 8/8 features

    URL Validation

    8.4
    84%
    31 Ratings
    N/A
    0 Ratings

    Link Tracking

    8.0
    80%
    34 Ratings
    N/A
    0 Ratings

    Image Validation

    8.2
    82%
    31 Ratings
    N/A
    0 Ratings

    Inbox Display

    8.0
    80%
    34 Ratings
    N/A
    0 Ratings

    Email Accessibility Tools

    8.0
    80%
    28 Ratings
    N/A
    0 Ratings

    Spelling and Grammar Check

    7.8
    78%
    31 Ratings
    N/A
    0 Ratings

    Spam Testing

    7.8
    78%
    26 Ratings
    N/A
    0 Ratings

    Email Previews

    8.6
    86%
    40 Ratings
    N/A
    0 Ratings

    Sales Force Automation

    Constant Contact

    Feature Set Not Supported
    N/A
    7.8

    Demandforce

    78%
    Demandforce ranks higher in 9/9 features

    Customer data management / contact management

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Workflow management

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Territory management

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Opportunity management

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Integration with email client (e.g., Outlook or Gmail)

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Contract management

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Quote & order management

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Interaction tracking

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Channel / partner relationship management

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Customer Service & Support

    Constant Contact

    Feature Set Not Supported
    N/A
    9.0

    Demandforce

    90%
    Demandforce ranks higher in 3/3 features

    Case management

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Call center management

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Help desk management

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Marketing Automation

    Constant Contact

    Feature Set Not Supported
    N/A
    9.0

    Demandforce

    90%
    Demandforce ranks higher in 2/2 features

    Lead management

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Email marketing

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    CRM Project Management

    Constant Contact

    Feature Set Not Supported
    N/A
    9.0

    Demandforce

    90%
    Demandforce ranks higher in 3/3 features

    Task management

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Billing and invoicing management

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Reporting

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    CRM Reporting & Analytics

    Constant Contact

    Feature Set Not Supported
    N/A
    9.0

    Demandforce

    90%
    Demandforce ranks higher in 3/3 features

    Forecasting

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Pipeline visualization

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Customizable reports

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Customization

    Constant Contact

    Feature Set Not Supported
    N/A
    9.0

    Demandforce

    90%
    Demandforce ranks higher in 4/4 features

    Custom fields

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Custom objects

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Scripting environment

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    API for custom integration

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Security

    Constant Contact

    Feature Set Not Supported
    N/A
    9.0

    Demandforce

    90%
    Demandforce ranks higher in 2/2 features

    Single sign-on capability

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Role-based user permissions

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Social CRM

    Constant Contact

    Feature Set Not Supported
    N/A
    9.0

    Demandforce

    90%
    Demandforce ranks higher in 2/2 features

    Social data

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Social engagement

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Integrations with 3rd-party Software

    Constant Contact

    Feature Set Not Supported
    N/A
    9.0

    Demandforce

    90%
    Demandforce ranks higher in 2/2 features

    Marketing automation

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Compensation management

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Platform

    Constant Contact

    Feature Set Not Supported
    N/A
    9.0

    Demandforce

    90%
    Demandforce ranks higher in 1/1 features

    Mobile access

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Attribute Ratings

    • Constant Contact is rated higher in 1 area: Likelihood to Recommend
    • Constant Contact and Demandforce are tied in 1 area: Likelihood to Renew

    Likelihood to Recommend

    8.4

    Constant Contact

    84%
    106 Ratings
    3.0

    Demandforce

    30%
    7 Ratings

    Likelihood to Renew

    9.0

    Constant Contact

    90%
    21 Ratings
    9.0

    Demandforce

    90%
    3 Ratings

    Usability

    10.0

    Constant Contact

    100%
    9 Ratings

    Demandforce

    N/A
    0 Ratings

    Availability

    9.0

    Constant Contact

    90%
    4 Ratings

    Demandforce

    N/A
    0 Ratings

    Performance

    10.0

    Constant Contact

    100%
    4 Ratings

    Demandforce

    N/A
    0 Ratings

    Support Rating

    10.0

    Constant Contact

    100%
    17 Ratings

    Demandforce

    N/A
    0 Ratings

    Online Training

    10.0

    Constant Contact

    100%
    1 Rating

    Demandforce

    N/A
    0 Ratings

    Implementation Rating

    10.0

    Constant Contact

    100%
    9 Ratings

    Demandforce

    N/A
    0 Ratings

    Product Scalability

    10.0

    Constant Contact

    100%
    1 Rating

    Demandforce

    N/A
    0 Ratings

    Likelihood to Recommend

    Constant Contact

    Constant Contact is great when trying to target specific market segments. We typically like to segment our master list by region, but also have product segments, as well. They do provide pre-made segments to start you off too.We don't usually use their email builder, we find others to be more flexible, intuitive, and have more variety. We do prefer emailing from Constant Contact, however.
    Anonymous | TrustRadius Reviewer

    Demandforce

    We use Demandforce to reach out to 'old' customers. If they have not had an invoice generated in X number of days/weeks/months/years, we can create a custom campaign via email/text to reach out to them and attempt to re-engage with those customers to generate new 'existing business' or entirely new leads for our Sales team to run.
    Anonymous | TrustRadius Reviewer

    Pros

    Constant Contact

    • You can accomplish quite a bit using the drag and drop interface, so there is less custom HTML required.
    • Easy to use for folks who are not tech savvy.
    • Very quick upload speed for contact lists when compared with other email marketing vendors.
    • Easy to customize contact lists.
    • Displays much more consistently across different email clients when compared with other email marketing vendors.
    Anonymous | TrustRadius Reviewer

    Demandforce

    • Aesthetics has been updated in last few months for organization and is easier to see: colors, grid lines on front page, and font style.
    • Allowing our office to include specific items in reminder appointment emails allows personalization to make confirming appointments easier.
    • Allowing patients to write reviews allows us to know what the office is doing well and what we can improve on.
    Arielle Calugay | TrustRadius Reviewer

    Cons

    Constant Contact

    • The interface is definitely a bit difficult to use and it takes some getting used to.
    • More customization and exporting of html would be awesome.
    • They could expand on features that other email marketing software has such as tying in with social media, more flows, etc.
    Anonymous | TrustRadius Reviewer

    Demandforce

    • Flexibility in Design!
    • Overall Look & Feel of Templates (look at what Squarespace is doing, it is possible!)
    • Usability (it's a bit clunky)
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Constant Contact

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $9.99 per month

    Constant Contact Editions & Modules

    Edition
    Core$9.991
    Plus$45.001
    CRM Platform by SharpSpring$449.001
    1. per month
    Additional Pricing Details

    Demandforce

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $399 per month

    Demandforce Editions & Modules

    Edition
    DemandForce$399.001
    1. per month
    Additional Pricing Details

    Likelihood to Renew

    Constant Contact

    Constant Contact 9.0
    Based on 21 answers
    There is no doubt that we are going to renew Constant Contact. We have not just invested a lot of time in learning and creating a great looking product but we have developed a strong database of information that allows us to track how we are doing for each newsletter. This supports our goals of creating products that residents desire and are excited to receive.
    Ty Swartz, CPP, USN Ret. | TrustRadius Reviewer

    Demandforce

    Demandforce 9.0
    Based on 3 answers
    We are constantly being contacted by comparable organizations. If Mindbody Online integrated a feature like Demandforce, we'd move over there to keep everything in one platform.
    Anonymous | TrustRadius Reviewer

    Usability

    Constant Contact

    Constant Contact 10.0
    Based on 9 answers
    There is always room for improvement. I don't know how they test their systems, but they should invite not-so computer savvy people to test it. If I, as an expert have problems, they need to think like the technophobe. Since I've used Constant Contact in the past as part of my former employment, I have not viewed any of the tutorials and just jumped in to work on my client's newsletter. With that said, I found some areas easy and some a bit cumbersome
    Giselle Aguiar | TrustRadius Reviewer

    Demandforce

    No score
    No answers yet
    No answers on this topic

    Reliability and Availability

    Constant Contact

    Constant Contact 9.0
    Based on 4 answers
    No major problems in sending out the email campaigns and accessing the analytics
    Anonymous | TrustRadius Reviewer

    Demandforce

    No score
    No answers yet
    No answers on this topic

    Performance

    Constant Contact

    Constant Contact 10.0
    Based on 4 answers
    The system seemed quite slow sometimes. Specifically, there was sometimes a delay in sends if it was during a high traffic period. There were time-outs when uploading new code for an email, and a lag in reporting analytics which was sometimes as long as 72 hours
    Anonymous | TrustRadius Reviewer

    Demandforce

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Constant Contact

    Constant Contact 10.0
    Based on 17 answers
    I think the overall support for Constant Contact has always been incredible; I have nothing negative to say. Our customer support representative was attentive, easy to understand, and very knowledgeable. I never felt like I wasn't a priority of his and my issues, while very small, were fixed in a very short time frame.
    Anonymous | TrustRadius Reviewer

    Demandforce

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    Constant Contact

    Constant Contact 10.0
    Based on 9 answers
    Implementation is very easy for someone who wants to send out the “batch and blast” type newsletters. If you want to use their templates with no customizations, the product works fine. However, the more customizations you get into involving link color, etc, that’s where things can get tricky for someone who may not be familiar with coding
    Anonymous | TrustRadius Reviewer

    Demandforce

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Constant Contact

    We tried Mailchimp. We could send messages to larger groups for free with Constant Contact. And we simply found more people read the emails and responded more frequently when we used Constant Contact. I think it's because it didn't feel as much like a marketing tool as when we contacted them with Mailchimp.
    Anonymous | TrustRadius Reviewer

    Demandforce

    I do not have any alternative products to compare this service too. It was in place when I came aboard this company and I have no say in its continuation or replacement. As from what I can gather, there are many alternatives to this platform, but Demandforce is the only one I am aware of that runs in your system tray and is passively ran in conjunction with your accounting database.
    Anonymous | TrustRadius Reviewer

    Scalability

    Constant Contact

    Constant Contact 10.0
    Based on 1 answer
    Very reliable in sending email campaigns and controlling the recipients so that no contact is sent the same email more than once, even if they are on a resent list
    Anonymous | TrustRadius Reviewer

    Demandforce

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    Constant Contact

    • Good email marketing option that we need to expand on
    • We have not had a strong determinable ROI, but we do not always know if a donation resulted from an email
    • Very affordable and we plan in keeping it as a resource
    Terri Betts | TrustRadius Reviewer

    Demandforce

    • It's taken a lot of the reporting and guesswork out of the equation. That has saved us a lot of money.
    Jason McElweenie | TrustRadius Reviewer

    Screenshots

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