What users are saying about
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Top Rated
717 Ratings

Constant Contact

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Top Rated
717 Ratings
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Score 8.1 out of 100
7 Ratings
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Score 9 out of 100

Feature Set Ratings

  • Constant Contact ranks higher in 1 feature set: Reporting & Analytics
  • emfluence Marketing Platform ranks higher in 1 feature set: Email & Online Marketing

Email & Online Marketing

7.7

Constant Contact

77%
8.4

emfluence Marketing Platform

84%
emfluence Marketing Platform ranks higher in 7/9 features

WYSIWYG email editor

7.8
78%
82 Ratings
9.1
91%
6 Ratings

Dynamic content

7.6
76%
82 Ratings
8.6
86%
6 Ratings

Ability to test dynamic content

7.5
75%
81 Ratings
8.2
82%
6 Ratings

Landing pages

7.6
76%
56 Ratings
8.2
82%
4 Ratings

A/B testing

7.4
74%
52 Ratings
8.2
82%
5 Ratings

Mobile optimization

8.0
80%
85 Ratings
7.7
77%
5 Ratings

Email deliverability reporting

8.6
86%
135 Ratings
9.1
91%
10 Ratings

List management

8.4
84%
90 Ratings
8.2
82%
6 Ratings

Triggered drip sequences

6.7
67%
47 Ratings
8.2
82%
4 Ratings

Reporting & Analytics

7.8

Constant Contact

78%
6.7

emfluence Marketing Platform

67%
Constant Contact ranks higher in 2/3 features

Dashboards

7.8
78%
87 Ratings
9.1
91%
6 Ratings

Standard reports

8.2
82%
87 Ratings
7.3
73%
6 Ratings

Custom reports

7.5
75%
58 Ratings
3.6
36%
6 Ratings

Pre-Send Testing

8.1

Constant Contact

81%

emfluence Marketing Platform

Feature Set Not Supported
N/A
Constant Contact ranks higher in 8/8 features

URL Validation

8.4
84%
31 Ratings
N/A
0 Ratings

Link Tracking

8.0
80%
34 Ratings
N/A
0 Ratings

Image Validation

8.2
82%
31 Ratings
N/A
0 Ratings

Inbox Display

8.0
80%
34 Ratings
N/A
0 Ratings

Email Accessibility Tools

8.0
80%
28 Ratings
N/A
0 Ratings

Spelling and Grammar Check

7.8
78%
31 Ratings
N/A
0 Ratings

Spam Testing

7.8
78%
26 Ratings
N/A
0 Ratings

Email Previews

8.6
86%
40 Ratings
N/A
0 Ratings

Lead Management

Constant Contact

Feature Set Not Supported
N/A
8.1

emfluence Marketing Platform

81%
emfluence Marketing Platform ranks higher in 4/4 features

Lead nurturing

N/A
0 Ratings
9.1
91%
5 Ratings

Lead scoring and grading

N/A
0 Ratings
7.7
77%
4 Ratings

Data quality management

N/A
0 Ratings
8.2
82%
4 Ratings

Automated sales alerts and tasks

N/A
0 Ratings
7.3
73%
3 Ratings

Campaign Management

Constant Contact

Feature Set Not Supported
N/A
8.4

emfluence Marketing Platform

84%
emfluence Marketing Platform ranks higher in 2/2 features

Calendaring

N/A
0 Ratings
8.2
82%
3 Ratings

Event/webinar marketing

N/A
0 Ratings
8.6
86%
3 Ratings

Social Media Marketing

Constant Contact

Feature Set Not Supported
N/A
8.4

emfluence Marketing Platform

84%
emfluence Marketing Platform ranks higher in 2/2 features

Social sharing and campaigns

N/A
0 Ratings
8.2
82%
3 Ratings

Social profile integration

N/A
0 Ratings
8.6
86%
3 Ratings

Platform & Infrastructure

Constant Contact

Feature Set Not Supported
N/A
8.2

emfluence Marketing Platform

82%
emfluence Marketing Platform ranks higher in 5/5 features

API

N/A
0 Ratings
8.6
86%
3 Ratings

Role-based workflow & approvals

N/A
0 Ratings
8.6
86%
3 Ratings

Customizability

N/A
0 Ratings
8.2
82%
5 Ratings

Integration with Salesforce.com

N/A
0 Ratings
7.3
73%
2 Ratings

Integration with Microsoft Dynamics CRM

N/A
0 Ratings
8.2
82%
2 Ratings

Attribute Ratings

  • emfluence Marketing Platform is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.3

Constant Contact

83%
106 Ratings
9.1

emfluence Marketing Platform

91%
6 Ratings

Likelihood to Renew

9.0

Constant Contact

90%
21 Ratings

emfluence Marketing Platform

N/A
0 Ratings

Usability

10.0

Constant Contact

100%
9 Ratings

emfluence Marketing Platform

N/A
0 Ratings

Availability

9.0

Constant Contact

90%
4 Ratings

emfluence Marketing Platform

N/A
0 Ratings

Performance

10.0

Constant Contact

100%
4 Ratings

emfluence Marketing Platform

N/A
0 Ratings

Support Rating

10.0

Constant Contact

100%
17 Ratings

emfluence Marketing Platform

N/A
0 Ratings

Online Training

10.0

Constant Contact

100%
1 Rating

emfluence Marketing Platform

N/A
0 Ratings

Implementation Rating

10.0

Constant Contact

100%
9 Ratings

emfluence Marketing Platform

N/A
0 Ratings

Product Scalability

10.0

Constant Contact

100%
1 Rating

emfluence Marketing Platform

N/A
0 Ratings

Likelihood to Recommend

Constant Contact

Constant Contact is great when trying to target specific market segments. We typically like to segment our master list by region, but also have product segments, as well. They do provide pre-made segments to start you off too.We don't usually use their email builder, we find others to be more flexible, intuitive, and have more variety. We do prefer emailing from Constant Contact, however.
Anonymous | TrustRadius Reviewer

emfluence Marketing Platform

The reporting feature is not as detailed as we require for our documentation, so we have to organize the results into charts and graphs. For every other component of our social media and digital marketing, emfluence checks all of the boxes.
Anonymous | TrustRadius Reviewer

Pros

Constant Contact

  • You can accomplish quite a bit using the drag and drop interface, so there is less custom HTML required.
  • Easy to use for folks who are not tech savvy.
  • Very quick upload speed for contact lists when compared with other email marketing vendors.
  • Easy to customize contact lists.
  • Displays much more consistently across different email clients when compared with other email marketing vendors.
Anonymous | TrustRadius Reviewer

emfluence Marketing Platform

  • Custom landing pages to dive deeper into campaigns and track results
  • Responsive customer service with any problems we come by
  • A/B testing
Adam Pane | TrustRadius Reviewer

Cons

Constant Contact

  • The interface is definitely a bit difficult to use and it takes some getting used to.
  • More customization and exporting of html would be awesome.
  • They could expand on features that other email marketing software has such as tying in with social media, more flows, etc.
Anonymous | TrustRadius Reviewer

emfluence Marketing Platform

  • I do have issues sometimes when making a website popup. I specify certain measurements of my popup yet when it shows up on my website, the graphic doesn't adjust and I have a bunch of white space. But that could also be my website.
  • When adding a new contact into the contact section, once you hit save, the contact information stays on the screen instead of an empty contact profile so you can immediately add the next person.
  • Sometimes when I update a template, The unsubscribe link will link to my email address instead of the person the email is being sent to.
Marla Hanover | TrustRadius Reviewer

Pricing Details

Constant Contact

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$9.99 per month

Constant Contact Editions & Modules

Edition
Core$9.991
Plus$45.001
  1. per month
Additional Pricing Details

emfluence Marketing Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$2500.00

Starting Price

$0 per month

emfluence Marketing Platform Editions & Modules

Edition
Up to 30,000 Active Emails$700.001
Up to 60,000 Active Emails$800.001
Up to 80,000 Active Emails$1000.001
Up to 100,000 Active Emails$1200.001
Up to 150,000 Active Emails$1500.001
Up to 200,000 Active Emails$1800.001
Up to 250,000 Active Emails$2000.001
Up to 500,000 Active Emails$3200.001
Up to 1,000,000 Active Emails$4200.001
More than 1,000,000 Active EmailsCustom1
  1. per month
Additional Pricing Details
The emfluence Marketing Platform offers unlimited users of the platform plus unlimited email sends. Pricing is based solely on Active Email List Size.

Likelihood to Renew

Constant Contact

Constant Contact 9.0
Based on 21 answers
There is no doubt that we are going to renew Constant Contact. We have not just invested a lot of time in learning and creating a great looking product but we have developed a strong database of information that allows us to track how we are doing for each newsletter. This supports our goals of creating products that residents desire and are excited to receive.
Ty Swartz, CPP, USN Ret. | TrustRadius Reviewer

emfluence Marketing Platform

No score
No answers yet
No answers on this topic

Usability

Constant Contact

Constant Contact 10.0
Based on 9 answers
There is always room for improvement. I don't know how they test their systems, but they should invite not-so computer savvy people to test it. If I, as an expert have problems, they need to think like the technophobe. Since I've used Constant Contact in the past as part of my former employment, I have not viewed any of the tutorials and just jumped in to work on my client's newsletter. With that said, I found some areas easy and some a bit cumbersome
Giselle Aguiar | TrustRadius Reviewer

emfluence Marketing Platform

No score
No answers yet
No answers on this topic

Reliability and Availability

Constant Contact

Constant Contact 9.0
Based on 4 answers
No major problems in sending out the email campaigns and accessing the analytics
Anonymous | TrustRadius Reviewer

emfluence Marketing Platform

No score
No answers yet
No answers on this topic

Performance

Constant Contact

Constant Contact 10.0
Based on 4 answers
The system seemed quite slow sometimes. Specifically, there was sometimes a delay in sends if it was during a high traffic period. There were time-outs when uploading new code for an email, and a lag in reporting analytics which was sometimes as long as 72 hours
Anonymous | TrustRadius Reviewer

emfluence Marketing Platform

No score
No answers yet
No answers on this topic

Support Rating

Constant Contact

Constant Contact 10.0
Based on 17 answers
I think the overall support for Constant Contact has always been incredible; I have nothing negative to say. Our customer support representative was attentive, easy to understand, and very knowledgeable. I never felt like I wasn't a priority of his and my issues, while very small, were fixed in a very short time frame.
Anonymous | TrustRadius Reviewer

emfluence Marketing Platform

No score
No answers yet
No answers on this topic

Implementation Rating

Constant Contact

Constant Contact 10.0
Based on 9 answers
Implementation is very easy for someone who wants to send out the “batch and blast” type newsletters. If you want to use their templates with no customizations, the product works fine. However, the more customizations you get into involving link color, etc, that’s where things can get tricky for someone who may not be familiar with coding
Anonymous | TrustRadius Reviewer

emfluence Marketing Platform

No score
No answers yet
No answers on this topic

Alternatives Considered

Constant Contact

We tried Mailchimp. We could send messages to larger groups for free with Constant Contact. And we simply found more people read the emails and responded more frequently when we used Constant Contact. I think it's because it didn't feel as much like a marketing tool as when we contacted them with Mailchimp.
Anonymous | TrustRadius Reviewer

emfluence Marketing Platform

They were the only company that could solve our specific problems. When we looked at larger companies like Constant Contact, they weren't as capable at handling our specific needs for a reasonable price. Some companies need to charge us programming hours. Bigger companies couldn't help our issue. emfluence is more flexible.
Kent Swanson | TrustRadius Reviewer

Scalability

Constant Contact

Constant Contact 10.0
Based on 1 answer
Very reliable in sending email campaigns and controlling the recipients so that no contact is sent the same email more than once, even if they are on a resent list
Anonymous | TrustRadius Reviewer

emfluence Marketing Platform

No score
No answers yet
No answers on this topic

Return on Investment

Constant Contact

  • Good email marketing option that we need to expand on
  • We have not had a strong determinable ROI, but we do not always know if a donation resulted from an email
  • Very affordable and we plan in keeping it as a resource
Terri Betts | TrustRadius Reviewer

emfluence Marketing Platform

  • It's allowed for us to generate more traffic to our client's websites.
  • It's allowed for us to generate more leads from email marketing through emfluence.
  • Visual click maps, more customized dashboard and email templates, and a deeper dive in data would help further business objectives.
Adam Pane | TrustRadius Reviewer

Screenshots

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