What users are saying about
585 Ratings
11 Ratings
585 Ratings
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Score 7.9 out of 100
11 Ratings
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Score 7.1 out of 100

Likelihood to Recommend

Constant Contact

It is great for startups or very small businesses who need to accomplish the core tasks of email marketing but don't have aspirations or needs beyond the basics. It really does do all of the basics well. It would be great to add a few more features or customizations, but it's fine for the price.
James Arnold | TrustRadius Reviewer

Maximizer CRM

Maximizer CRM is a great tool for customer relationship management. I would like to see more integration with other CRM programs to allow existing data to be easily imported. I would like to see an expanded calendar with better visibility to different users. For the price, it is a very powerful tool that we use daily.
Len Masek | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Constant Contact
7.9
Maximizer CRM
WYSIWYG email editor
Constant Contact
7.6
Maximizer CRM
Dynamic content
Constant Contact
7.7
Maximizer CRM
Ability to test dynamic content
Constant Contact
7.7
Maximizer CRM
Landing pages
Constant Contact
8.5
Maximizer CRM
A/B testing
Constant Contact
7.2
Maximizer CRM
Mobile optimization
Constant Contact
8.1
Maximizer CRM
Email deliverability reporting
Constant Contact
8.8
Maximizer CRM
List management
Constant Contact
8.6
Maximizer CRM
Triggered drip sequences
Constant Contact
6.6
Maximizer CRM

Reporting & Analytics

Constant Contact
8.1
Maximizer CRM
Dashboards
Constant Contact
7.7
Maximizer CRM
Standard reports
Constant Contact
8.5
Maximizer CRM
Custom reports
Constant Contact
8.1
Maximizer CRM

Pre-Send Testing

Constant Contact
8.5
Maximizer CRM
URL Validation
Constant Contact
9.4
Maximizer CRM
Link Tracking
Constant Contact
8.0
Maximizer CRM
Image Validation
Constant Contact
8.3
Maximizer CRM
Inbox Display
Constant Contact
8.3
Maximizer CRM
Email Accessibility Tools
Constant Contact
8.2
Maximizer CRM
Spelling and Grammar Check
Constant Contact
8.8
Maximizer CRM
Spam Testing
Constant Contact
8.0
Maximizer CRM
Email Previews
Constant Contact
8.9
Maximizer CRM

Sales Force Automation

Constant Contact
Maximizer CRM
7.7
Customer data management / contact management
Constant Contact
Maximizer CRM
9.9
Workflow management
Constant Contact
Maximizer CRM
5.0
Territory management
Constant Contact
Maximizer CRM
5.3
Opportunity management
Constant Contact
Maximizer CRM
9.8
Integration with email client (e.g., Outlook or Gmail)
Constant Contact
Maximizer CRM
5.3
Contract management
Constant Contact
Maximizer CRM
9.8
Quote & order management
Constant Contact
Maximizer CRM
7.0
Interaction tracking
Constant Contact
Maximizer CRM
7.2
Channel / partner relationship management
Constant Contact
Maximizer CRM
9.7

Customer Service & Support

Constant Contact
Maximizer CRM
8.3
Case management
Constant Contact
Maximizer CRM
8.0
Call center management
Constant Contact
Maximizer CRM
8.0
Help desk management
Constant Contact
Maximizer CRM
9.0

Marketing Automation

Constant Contact
Maximizer CRM
7.5
Lead management
Constant Contact
Maximizer CRM
9.7
Email marketing
Constant Contact
Maximizer CRM
5.2

CRM Project Management

Constant Contact
Maximizer CRM
8.5
Task management
Constant Contact
Maximizer CRM
9.7
Billing and invoicing management
Constant Contact
Maximizer CRM
6.0
Reporting
Constant Contact
Maximizer CRM
9.7

CRM Reporting & Analytics

Constant Contact
Maximizer CRM
9.1
Forecasting
Constant Contact
Maximizer CRM
9.7
Pipeline visualization
Constant Contact
Maximizer CRM
7.9
Customizable reports
Constant Contact
Maximizer CRM
9.7

Customization

Constant Contact
Maximizer CRM
4.7
Custom fields
Constant Contact
Maximizer CRM
5.4
Custom objects
Constant Contact
Maximizer CRM
2.0
Scripting environment
Constant Contact
Maximizer CRM
5.0
API for custom integration
Constant Contact
Maximizer CRM
6.2

Security

Constant Contact
Maximizer CRM
10.0
Single sign-on capability
Constant Contact
Maximizer CRM
10.0
Role-based user permissions
Constant Contact
Maximizer CRM
10.0

Social CRM

Constant Contact
Maximizer CRM
5.0
Social data
Constant Contact
Maximizer CRM
5.0
Social engagement
Constant Contact
Maximizer CRM
5.0

Integrations with 3rd-party Software

Constant Contact
Maximizer CRM
4.3
Marketing automation
Constant Contact
Maximizer CRM
4.3
Compensation management
Constant Contact
Maximizer CRM
4.3

Platform

Constant Contact
Maximizer CRM
9.8
Mobile access
Constant Contact
Maximizer CRM
9.8

Pros

Constant Contact

  • Importing new emails is extremely fast and easy. This is important because there are times where emails need to be sent out ASAP, so being able to import a new mailing list quickly allows that to happen in a timely manner.
  • Customization of the look and feel of the email. Sending out emails that look the same becomes boring to the recipients, so being able to change the look every time makes it more likely they will engage in the material.
Anonymous | TrustRadius Reviewer

Maximizer CRM

  • User-friendly, straightforward menus, and not many hidden attributes that you need to dig deep into.
  • Simple, not at all complicated.
  • Ideal for small to medium size business.
AROOP VACHALI | TrustRadius Reviewer

Cons

Constant Contact

  • Maybe make a bit more intuitive
  • Have it make suggestions for what you could or should do
  • More storage room for pics, logos, etc. (without additional cost)
  • While I think it is user friendly in general, I need a bit more guidance with options and possibilities
Terri Betts | TrustRadius Reviewer

Maximizer CRM

  • It is difficult to look directly in the database for information. This is mainly do to the flexible/customizable nature of the program. Because of this, tables and columns in the database are very generic and low level information can be difficult to find.
  • The ability to remotely sync in with the server and update the data can be very slow, depending on the amount of new data that needs to be pushed from the remote location.
Shayne Froelich | TrustRadius Reviewer

Likelihood to Renew

Constant Contact

Constant Contact 8.0
Based on 19 answers
There is no doubt that we are going to renew Constant Contact. We have not just invested a lot of time in learning and creating a great looking product but we have developed a strong database of information that allows us to track how we are doing for each newsletter. This supports our goals of creating products that residents desire and are excited to receive.
Ty Swartz, CPP, USN Ret. | TrustRadius Reviewer

Maximizer CRM

Maximizer CRM 10.0
Based on 1 answer
We are heavily entrenched in Maximizer and trying to pull our data out and into another CRM, with the same amount of customization and workflow would take a lot of effort.
Shayne Froelich | TrustRadius Reviewer

Usability

Constant Contact

Constant Contact 8.9
Based on 8 answers
There is always room for improvement. I don't know how they test their systems, but they should invite not-so computer savvy people to test it. If I, as an expert have problems, they need to think like the technophobe. Since I've used Constant Contact in the past as part of my former employment, I have not viewed any of the tutorials and just jumped in to work on my client's newsletter. With that said, I found some areas easy and some a bit cumbersome
Giselle Aguiar | TrustRadius Reviewer

Maximizer CRM

No score
No answers yet
No answers on this topic

Reliability and Availability

Constant Contact

Constant Contact 9.0
Based on 2 answers
No major problems in sending out the email campaigns and accessing the analytics
Anonymous | TrustRadius Reviewer

Maximizer CRM

No score
No answers yet
No answers on this topic

Performance

Constant Contact

Constant Contact 10.0
Based on 2 answers
The system seemed quite slow sometimes. Specifically, there was sometimes a delay in sends if it was during a high traffic period. There were time-outs when uploading new code for an email, and a lag in reporting analytics which was sometimes as long as 72 hours
Anonymous | TrustRadius Reviewer

Maximizer CRM

No score
No answers yet
No answers on this topic

Support Rating

Constant Contact

Constant Contact 3.0
Based on 8 answers
I think the overall support for Constant Contact has always been incredible; I have nothing negative to say. Our customer support representative was attentive, easy to understand, and very knowledgeable. I never felt like I wasn't a priority of his and my issues, while very small, were fixed in a very short time frame.
Anonymous | TrustRadius Reviewer

Maximizer CRM

Maximizer CRM 8.0
Based on 2 answers
The support staff are very knowledgeable and competent. Never really had an issue with them not knowing what they are doing.
Shayne Froelich | TrustRadius Reviewer

Implementation Rating

Constant Contact

Constant Contact 8.0
Based on 4 answers
Implementation is very easy for someone who wants to send out the “batch and blast” type newsletters. If you want to use their templates with no customizations, the product works fine. However, the more customizations you get into involving link color, etc, that’s where things can get tricky for someone who may not be familiar with coding
Anonymous | TrustRadius Reviewer

Maximizer CRM

No score
No answers yet
No answers on this topic

Alternatives Considered

Constant Contact

Constant Contact is the best value for the investment. There are cheaper solutions - but not better. When you want to make a good impression, you want Constant Contact to be your provider (when we see Mailchimp emails we just delete!)
Darcy Knapp, MBA | TrustRadius Reviewer

Maximizer CRM

We chose to go with Microsoft Dynamics CRM over Maximizer because of the customization and marketing options that were associated with Dynamics. The ease of use with Maximizer, however, was far better than that of Microsoft Dynamics.
Thomas Laut | TrustRadius Reviewer

Scalability

Constant Contact

Constant Contact 10.0
Based on 1 answer
Very reliable in sending email campaigns and controlling the recipients so that no contact is sent the same email more than once, even if they are on a resent list
Anonymous | TrustRadius Reviewer

Maximizer CRM

No score
No answers yet
No answers on this topic

Return on Investment

Constant Contact

  • Ease of use has saved marketing hours and made the life of the marketing manager a lot easier. Email campaigns can look really sophisticated just by using a few simple templates, and campaigns can be copied without having to recreate them.
  • Thousands of prospective customers have learned about our company and we've been able to stay in touch with them very quickly and efficiently with Constant Contact.
Jason Carlage | TrustRadius Reviewer

Maximizer CRM

  • It allows us to maximize our service billing
  • It is easy to generate service quotes
  • It is easy to follow up on leads.
Len Masek | TrustRadius Reviewer

Screenshots

Constant Contact

Maximizer CRM

Pricing Details

Constant Contact

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Constant Contact Editions & Modules

Edition
Email$20.001
Email Plus$45.001
Pro$195.001
  1. Per Month
Additional Pricing Details

Maximizer CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$29*

* per user/Month

Maximizer CRM Editions & Modules

On-premise Edition
Business Plus$491
Insights$891
  1. Per User / Month
SaaS Edition
Small Office$291
Business Plus$491
Insights$891
  1. Per User / Month
Additional Pricing Details
All pricing in USD. Monthly no contract subscription option available.

Rating Summary

Likelihood to Recommend

Constant Contact
7.7
Maximizer CRM
8.0

Likelihood to Renew

Constant Contact
8.0
Maximizer CRM
10.0

Usability

Constant Contact
8.9
Maximizer CRM

Reliability and Availability

Constant Contact
9.0
Maximizer CRM

Performance

Constant Contact
10.0
Maximizer CRM

Support Rating

Constant Contact
3.0
Maximizer CRM
8.0

Online Training

Constant Contact
10.0
Maximizer CRM

Implementation Rating

Constant Contact
8.0
Maximizer CRM

Scalability

Constant Contact
10.0
Maximizer CRM

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