What users are saying about
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Top Rated
719 Ratings
Constant Contact
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Top Rated
719 Ratings
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Based on 719 reviews and ratings
Nimble
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95 Ratings
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Based on 95 reviews and ratings
Feature Set Ratings
Email & Online Marketing

7.7
Constant Contact
77%

Nimble
Feature Set Not Supported
N/A
Constant Contact ranks higher in 9/9 features
Constant Contact ranks higher in 9/9 features
WYSIWYG email editor

7.8
78%
82 Ratings

N/A
0 Ratings
Dynamic content

7.6
76%
82 Ratings

N/A
0 Ratings
Ability to test dynamic content

7.5
75%
81 Ratings

N/A
0 Ratings
Landing pages

7.6
76%
56 Ratings

N/A
0 Ratings
A/B testing

7.4
74%
52 Ratings

N/A
0 Ratings
Mobile optimization

8.0
80%
85 Ratings

N/A
0 Ratings
Email deliverability reporting

8.6
86%
135 Ratings

N/A
0 Ratings
List management

8.4
84%
90 Ratings

N/A
0 Ratings
Triggered drip sequences

6.7
67%
47 Ratings

N/A
0 Ratings
Reporting & Analytics

7.8
Constant Contact
78%

Nimble
Feature Set Not Supported
N/A
Constant Contact ranks higher in 3/3 features
Constant Contact ranks higher in 3/3 features
Dashboards

7.8
78%
87 Ratings

N/A
0 Ratings
Standard reports

8.2
82%
87 Ratings

N/A
0 Ratings
Custom reports

7.5
75%
58 Ratings

N/A
0 Ratings
Pre-Send Testing

8.1
Constant Contact
81%

Nimble
Feature Set Not Supported
N/A
Constant Contact ranks higher in 8/8 features
Constant Contact ranks higher in 8/8 features
URL Validation

8.4
84%
31 Ratings

N/A
0 Ratings
Link Tracking

8.0
80%
34 Ratings

N/A
0 Ratings
Image Validation

8.2
82%
31 Ratings

N/A
0 Ratings
Inbox Display

8.0
80%
34 Ratings

N/A
0 Ratings
Email Accessibility Tools

8.0
80%
28 Ratings

N/A
0 Ratings
Spelling and Grammar Check

7.8
78%
31 Ratings

N/A
0 Ratings
Spam Testing

7.8
78%
26 Ratings

N/A
0 Ratings
Email Previews

8.6
86%
40 Ratings

N/A
0 Ratings
Sales Force Automation

Constant Contact
Feature Set Not Supported
N/A

8.6
Nimble
86%
Nimble ranks higher in 9/9 features
Nimble ranks higher in 9/9 features
Customer data management / contact management

N/A
0 Ratings

8.7
87%
29 Ratings
Workflow management

N/A
0 Ratings

8.4
84%
28 Ratings
Territory management

N/A
0 Ratings

8.9
89%
24 Ratings
Opportunity management

N/A
0 Ratings

8.4
84%
28 Ratings
Integration with email client (e.g., Outlook or Gmail)

N/A
0 Ratings

8.8
88%
29 Ratings
Contract management

N/A
0 Ratings

8.9
89%
23 Ratings
Quote & order management

N/A
0 Ratings

8.5
85%
21 Ratings
Interaction tracking

N/A
0 Ratings

8.5
85%
27 Ratings
Channel / partner relationship management

N/A
0 Ratings

8.2
82%
26 Ratings
Customer Service & Support

Constant Contact
Feature Set Not Supported
N/A

8.7
Nimble
87%
Nimble ranks higher in 3/3 features
Nimble ranks higher in 3/3 features
Case management

N/A
0 Ratings

8.6
86%
22 Ratings
Call center management

N/A
0 Ratings

8.9
89%
20 Ratings
Help desk management

N/A
0 Ratings

8.6
86%
21 Ratings
Marketing Automation

Constant Contact
Feature Set Not Supported
N/A

8.6
Nimble
86%
Nimble ranks higher in 2/2 features
Nimble ranks higher in 2/2 features
Lead management

N/A
0 Ratings

8.4
84%
26 Ratings
Email marketing

N/A
0 Ratings

8.7
87%
26 Ratings
CRM Project Management

Constant Contact
Feature Set Not Supported
N/A

8.5
Nimble
85%
Nimble ranks higher in 3/3 features
Nimble ranks higher in 3/3 features
Task management

N/A
0 Ratings

8.6
86%
29 Ratings
Billing and invoicing management

N/A
0 Ratings

8.7
87%
18 Ratings
Reporting

N/A
0 Ratings

8.3
83%
25 Ratings
CRM Reporting & Analytics

Constant Contact
Feature Set Not Supported
N/A

8.5
Nimble
85%
Nimble ranks higher in 3/3 features
Nimble ranks higher in 3/3 features
Forecasting

N/A
0 Ratings

8.4
84%
23 Ratings
Pipeline visualization

N/A
0 Ratings

8.3
83%
27 Ratings
Customizable reports

N/A
0 Ratings

8.6
86%
23 Ratings
Customization

Constant Contact
Feature Set Not Supported
N/A

8.4
Nimble
84%
Nimble ranks higher in 4/4 features
Nimble ranks higher in 4/4 features
Custom fields

N/A
0 Ratings

8.6
86%
29 Ratings
Custom objects

N/A
0 Ratings

8.3
83%
22 Ratings
Scripting environment

N/A
0 Ratings

8.4
84%
18 Ratings
API for custom integration

N/A
0 Ratings

8.4
84%
20 Ratings
Security

Constant Contact
Feature Set Not Supported
N/A

8.8
Nimble
88%
Nimble ranks higher in 2/2 features
Nimble ranks higher in 2/2 features
Single sign-on capability

N/A
0 Ratings

9.1
91%
24 Ratings
Role-based user permissions

N/A
0 Ratings

8.5
85%
24 Ratings
Social CRM

Constant Contact
Feature Set Not Supported
N/A

8.4
Nimble
84%
Nimble ranks higher in 2/2 features
Nimble ranks higher in 2/2 features
Social data

N/A
0 Ratings

8.4
84%
29 Ratings
Social engagement

N/A
0 Ratings

8.3
83%
29 Ratings
Integrations with 3rd-party Software

Constant Contact
Feature Set Not Supported
N/A

8.3
Nimble
83%
Nimble ranks higher in 2/2 features
Nimble ranks higher in 2/2 features
Marketing automation

N/A
0 Ratings

8.1
81%
25 Ratings
Compensation management

N/A
0 Ratings

8.4
84%
19 Ratings
Platform

Constant Contact
Feature Set Not Supported
N/A

8.0
Nimble
80%
Nimble ranks higher in 1/1 features
Nimble ranks higher in 1/1 features
Mobile access

N/A
0 Ratings

8.0
80%
27 Ratings
Attribute Ratings
- Constant Contact is rated higher in 3 areas: Likelihood to Renew, Usability, Support Rating
- Nimble is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

8.3
Constant Contact
83%
106 Ratings

8.8
Nimble
88%
33 Ratings
Likelihood to Renew

9.0
Constant Contact
90%
21 Ratings

8.3
Nimble
83%
2 Ratings
Usability

10.0
Constant Contact
100%
9 Ratings

8.7
Nimble
87%
19 Ratings
Availability

9.0
Constant Contact
90%
4 Ratings

Nimble
N/A
0 Ratings
Performance

10.0
Constant Contact
100%
4 Ratings

Nimble
N/A
0 Ratings
Support Rating

10.0
Constant Contact
100%
17 Ratings

8.9
Nimble
89%
20 Ratings
Online Training

10.0
Constant Contact
100%
1 Rating

Nimble
N/A
0 Ratings
Implementation Rating

10.0
Constant Contact
100%
9 Ratings

Nimble
N/A
0 Ratings
Product Scalability

10.0
Constant Contact
100%
1 Rating

Nimble
N/A
0 Ratings
Likelihood to Recommend
Constant Contact
Constant Contact is great when trying to target specific market segments. We typically like to segment our master list by region, but also have product segments, as well. They do provide pre-made segments to start you off too.We don't usually use their email builder, we find others to be more flexible, intuitive, and have more variety. We do prefer emailing from Constant Contact, however.

Verified User
Employee in Marketing
Oil & Energy Company, 51-200 employeesNimble
This tool is suitable for all sizes of organizations since it has the capacity to manage customer relations in the best possible way. Its features like task management, reports, social collaboration, and forecasting are always considered important for CRM and they all work without causing any trouble. But its Reports need to be more elaborate and its interface should be made easier and less tricky.
Relationship Manager
HyerInformation Technology & Services, 11-50 employees
Pros
Constant Contact
- You can accomplish quite a bit using the drag and drop interface, so there is less custom HTML required.
- Easy to use for folks who are not tech savvy.
- Very quick upload speed for contact lists when compared with other email marketing vendors.
- Easy to customize contact lists.
- Displays much more consistently across different email clients when compared with other email marketing vendors.

Verified User
Analyst in Marketing
Insurance Company, 501-1000 employeesNimble
- Importing contacts in the CRM is very much consist of easy steps.
- It allows me to create, edit and view contacts records anywhere from the web.
- It is helping me to stay organized in terms of marketing needs and providing real-time information automatically.
- it is playing an excellent role in managing our all relations.
Business Development Manager
Lee Hecht HarrisonManagement Consulting, 1001-5000 employees
Cons
Constant Contact
- The interface is definitely a bit difficult to use and it takes some getting used to.
- More customization and exporting of html would be awesome.
- They could expand on features that other email marketing software has such as tying in with social media, more flows, etc.

Verified User
Strategist in Marketing
Marketing & Advertising Company, 11-50 employeesNimble
- Nimble's storage space is very sparse, but we have found that it can be expanded at an additional cost.
- Their mobile application is not as good as some of us expected, and we strongly recommend improving it to make it work effectively.
Client Account Executive
ZetentaMarketing & Advertising, 11-50 employees
Pricing Details
Constant Contact
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$9.99 per month
Constant Contact Editions & Modules
Edition
Core | $9.991 |
---|---|
Plus | $45.001 |
- per month
Additional Pricing Details
—Nimble
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$15 per month
Nimble Editions & Modules
Edition
Business | $19.001 |
---|
- Per User Per Month
Additional Pricing Details
—Likelihood to Renew
Constant Contact
Constant Contact 9.0
Based on 21 answers
There is no doubt that we are going to renew Constant Contact. We have not just invested a lot of time in learning and creating a great looking product but we have developed a strong database of information that allows us to track how we are doing for each newsletter. This supports our goals of creating products that residents desire and are excited to receive.
Multimedia Communications Supervisor
Virginia Beach City GovernmentGovernment Administration, 5001-10,000 employees
Nimble
Nimble 8.3
Based on 2 answers
It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
VP of Sales and Marketing
SmartThoughts LLC.Computer Software, 1-10 employees
Usability
Constant Contact
Constant Contact 10.0
Based on 9 answers
There is always room for improvement. I don't know how they test their systems, but they should invite not-so computer savvy people to test it. If I, as an expert have problems, they need to think like the technophobe. Since I've used Constant Contact in the past as part of my former employment, I have not viewed any of the tutorials and just jumped in to work on my client's newsletter. With that said, I found some areas easy and some a bit cumbersome
Owner, Consultant
AZ Social Media WizInternet, Myself Only
Nimble
Nimble 8.7
Based on 19 answers
The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.

Verified User
Engineer in Information Technology
Financial Services Company, 10,001+ employeesReliability and Availability
Constant Contact
Constant Contact 9.0
Based on 4 answers
No major problems in sending out the email campaigns and accessing the analytics

Verified User
Manager in Research & Development
Public Policy Company, 11-50 employeesNimble
No score
No answers yet
No answers on this topic
Performance
Constant Contact
Constant Contact 10.0
Based on 4 answers
The system seemed quite slow sometimes. Specifically, there was sometimes a delay in sends if it was during a high traffic period. There were time-outs when uploading new code for an email, and a lag in reporting analytics which was sometimes as long as 72 hours

Verified User
Employee in Marketing
Retail Company, 51-200 employeesNimble
No score
No answers yet
No answers on this topic
Support Rating
Constant Contact
Constant Contact 10.0
Based on 17 answers
I think the overall support for Constant Contact has always been incredible; I have nothing negative to say. Our customer support representative was attentive, easy to understand, and very knowledgeable. I never felt like I wasn't a priority of his and my issues, while very small, were fixed in a very short time frame.

Verified User
Administrative Assistant in Marketing
Real Estate Company, 51-200 employeesNimble
Nimble 8.9
Based on 20 answers
It was productive to be able to access remote support sessions from nimble employees, whom we decided to contact to have one of the features mentioned above explained to us. They were methodical and easy to explain solutions, so we recommend them for any kind of doubt.
Master of Busines Administration
SSDIGITALCOMarketing & Advertising, 201-500 employees
Implementation Rating
Constant Contact
Constant Contact 10.0
Based on 9 answers
Implementation is very easy for someone who wants to send out the “batch and blast” type newsletters. If you want to use their templates with no customizations, the product works fine. However, the more customizations you get into involving link color, etc, that’s where things can get tricky for someone who may not be familiar with coding

Verified User
Employee in Marketing
Retail Company, 51-200 employeesNimble
No score
No answers yet
No answers on this topic
Alternatives Considered
Constant Contact
We tried Mailchimp. We could send messages to larger groups for free with Constant Contact. And we simply found more people read the emails and responded more frequently when we used Constant Contact. I think it's because it didn't feel as much like a marketing tool as when we contacted them with Mailchimp.

Verified User
Contributor in Other
Religious Institutions Company, 10,001+ employeesNimble
Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation.The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
President/CEO
1st Call Interactive Marketing, Inc.Marketing and Advertising, 1-10 employees
Scalability
Constant Contact
Constant Contact 10.0
Based on 1 answer
Very reliable in sending email campaigns and controlling the recipients so that no contact is sent the same email more than once, even if they are on a resent list

Verified User
Manager in Research & Development
Public Policy Company, 11-50 employeesNimble
No score
No answers yet
No answers on this topic
Return on Investment
Constant Contact
- Good email marketing option that we need to expand on
- We have not had a strong determinable ROI, but we do not always know if a donation resulted from an email
- Very affordable and we plan in keeping it as a resource
Director of Development
Health Care Center for the HomelessHospital & Health Care, 51-200 employees
Nimble
- Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work.
- A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year.
The Client Orchardist
The Client OrchardistManagement Consulting, 1-10 employees