What users are saying about
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Top Rated
719 Ratings
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95 Ratings

Constant Contact

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Top Rated
719 Ratings
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Score 8.1 out of 100

Nimble

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95 Ratings
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Score 8.7 out of 100

Feature Set Ratings

    Email & Online Marketing

    7.7

    Constant Contact

    77%

    Nimble

    Feature Set Not Supported
    N/A
    Constant Contact ranks higher in 9/9 features

    WYSIWYG email editor

    7.8
    78%
    82 Ratings
    N/A
    0 Ratings

    Dynamic content

    7.6
    76%
    82 Ratings
    N/A
    0 Ratings

    Ability to test dynamic content

    7.5
    75%
    81 Ratings
    N/A
    0 Ratings

    Landing pages

    7.6
    76%
    56 Ratings
    N/A
    0 Ratings

    A/B testing

    7.4
    74%
    52 Ratings
    N/A
    0 Ratings

    Mobile optimization

    8.0
    80%
    85 Ratings
    N/A
    0 Ratings

    Email deliverability reporting

    8.6
    86%
    135 Ratings
    N/A
    0 Ratings

    List management

    8.4
    84%
    90 Ratings
    N/A
    0 Ratings

    Triggered drip sequences

    6.7
    67%
    47 Ratings
    N/A
    0 Ratings

    Reporting & Analytics

    7.8

    Constant Contact

    78%

    Nimble

    Feature Set Not Supported
    N/A
    Constant Contact ranks higher in 3/3 features

    Dashboards

    7.8
    78%
    87 Ratings
    N/A
    0 Ratings

    Standard reports

    8.2
    82%
    87 Ratings
    N/A
    0 Ratings

    Custom reports

    7.5
    75%
    58 Ratings
    N/A
    0 Ratings

    Pre-Send Testing

    8.1

    Constant Contact

    81%

    Nimble

    Feature Set Not Supported
    N/A
    Constant Contact ranks higher in 8/8 features

    URL Validation

    8.4
    84%
    31 Ratings
    N/A
    0 Ratings

    Link Tracking

    8.0
    80%
    34 Ratings
    N/A
    0 Ratings

    Image Validation

    8.2
    82%
    31 Ratings
    N/A
    0 Ratings

    Inbox Display

    8.0
    80%
    34 Ratings
    N/A
    0 Ratings

    Email Accessibility Tools

    8.0
    80%
    28 Ratings
    N/A
    0 Ratings

    Spelling and Grammar Check

    7.8
    78%
    31 Ratings
    N/A
    0 Ratings

    Spam Testing

    7.8
    78%
    26 Ratings
    N/A
    0 Ratings

    Email Previews

    8.6
    86%
    40 Ratings
    N/A
    0 Ratings

    Sales Force Automation

    Constant Contact

    Feature Set Not Supported
    N/A
    8.6

    Nimble

    86%
    Nimble ranks higher in 9/9 features

    Customer data management / contact management

    N/A
    0 Ratings
    8.7
    87%
    29 Ratings

    Workflow management

    N/A
    0 Ratings
    8.4
    84%
    28 Ratings

    Territory management

    N/A
    0 Ratings
    8.9
    89%
    24 Ratings

    Opportunity management

    N/A
    0 Ratings
    8.4
    84%
    28 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    N/A
    0 Ratings
    8.8
    88%
    29 Ratings

    Contract management

    N/A
    0 Ratings
    8.9
    89%
    23 Ratings

    Quote & order management

    N/A
    0 Ratings
    8.5
    85%
    21 Ratings

    Interaction tracking

    N/A
    0 Ratings
    8.5
    85%
    27 Ratings

    Channel / partner relationship management

    N/A
    0 Ratings
    8.2
    82%
    26 Ratings

    Customer Service & Support

    Constant Contact

    Feature Set Not Supported
    N/A
    8.7

    Nimble

    87%
    Nimble ranks higher in 3/3 features

    Case management

    N/A
    0 Ratings
    8.6
    86%
    22 Ratings

    Call center management

    N/A
    0 Ratings
    8.9
    89%
    20 Ratings

    Help desk management

    N/A
    0 Ratings
    8.6
    86%
    21 Ratings

    Marketing Automation

    Constant Contact

    Feature Set Not Supported
    N/A
    8.6

    Nimble

    86%
    Nimble ranks higher in 2/2 features

    Lead management

    N/A
    0 Ratings
    8.4
    84%
    26 Ratings

    Email marketing

    N/A
    0 Ratings
    8.7
    87%
    26 Ratings

    CRM Project Management

    Constant Contact

    Feature Set Not Supported
    N/A
    8.5

    Nimble

    85%
    Nimble ranks higher in 3/3 features

    Task management

    N/A
    0 Ratings
    8.6
    86%
    29 Ratings

    Billing and invoicing management

    N/A
    0 Ratings
    8.7
    87%
    18 Ratings

    Reporting

    N/A
    0 Ratings
    8.3
    83%
    25 Ratings

    CRM Reporting & Analytics

    Constant Contact

    Feature Set Not Supported
    N/A
    8.5

    Nimble

    85%
    Nimble ranks higher in 3/3 features

    Forecasting

    N/A
    0 Ratings
    8.4
    84%
    23 Ratings

    Pipeline visualization

    N/A
    0 Ratings
    8.3
    83%
    27 Ratings

    Customizable reports

    N/A
    0 Ratings
    8.6
    86%
    23 Ratings

    Customization

    Constant Contact

    Feature Set Not Supported
    N/A
    8.4

    Nimble

    84%
    Nimble ranks higher in 4/4 features

    Custom fields

    N/A
    0 Ratings
    8.6
    86%
    29 Ratings

    Custom objects

    N/A
    0 Ratings
    8.3
    83%
    22 Ratings

    Scripting environment

    N/A
    0 Ratings
    8.4
    84%
    18 Ratings

    API for custom integration

    N/A
    0 Ratings
    8.4
    84%
    20 Ratings

    Security

    Constant Contact

    Feature Set Not Supported
    N/A
    8.8

    Nimble

    88%
    Nimble ranks higher in 2/2 features

    Single sign-on capability

    N/A
    0 Ratings
    9.1
    91%
    24 Ratings

    Role-based user permissions

    N/A
    0 Ratings
    8.5
    85%
    24 Ratings

    Social CRM

    Constant Contact

    Feature Set Not Supported
    N/A
    8.4

    Nimble

    84%
    Nimble ranks higher in 2/2 features

    Social data

    N/A
    0 Ratings
    8.4
    84%
    29 Ratings

    Social engagement

    N/A
    0 Ratings
    8.3
    83%
    29 Ratings

    Integrations with 3rd-party Software

    Constant Contact

    Feature Set Not Supported
    N/A
    8.3

    Nimble

    83%
    Nimble ranks higher in 2/2 features

    Marketing automation

    N/A
    0 Ratings
    8.1
    81%
    25 Ratings

    Compensation management

    N/A
    0 Ratings
    8.4
    84%
    19 Ratings

    Platform

    Constant Contact

    Feature Set Not Supported
    N/A
    8.0

    Nimble

    80%
    Nimble ranks higher in 1/1 features

    Mobile access

    N/A
    0 Ratings
    8.0
    80%
    27 Ratings

    Attribute Ratings

    • Constant Contact is rated higher in 3 areas: Likelihood to Renew, Usability, Support Rating
    • Nimble is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.3

    Constant Contact

    83%
    106 Ratings
    8.8

    Nimble

    88%
    33 Ratings

    Likelihood to Renew

    9.0

    Constant Contact

    90%
    21 Ratings
    8.3

    Nimble

    83%
    2 Ratings

    Usability

    10.0

    Constant Contact

    100%
    9 Ratings
    8.7

    Nimble

    87%
    19 Ratings

    Availability

    9.0

    Constant Contact

    90%
    4 Ratings

    Nimble

    N/A
    0 Ratings

    Performance

    10.0

    Constant Contact

    100%
    4 Ratings

    Nimble

    N/A
    0 Ratings

    Support Rating

    10.0

    Constant Contact

    100%
    17 Ratings
    8.9

    Nimble

    89%
    20 Ratings

    Online Training

    10.0

    Constant Contact

    100%
    1 Rating

    Nimble

    N/A
    0 Ratings

    Implementation Rating

    10.0

    Constant Contact

    100%
    9 Ratings

    Nimble

    N/A
    0 Ratings

    Product Scalability

    10.0

    Constant Contact

    100%
    1 Rating

    Nimble

    N/A
    0 Ratings

    Likelihood to Recommend

    Constant Contact

    Constant Contact is great when trying to target specific market segments. We typically like to segment our master list by region, but also have product segments, as well. They do provide pre-made segments to start you off too.We don't usually use their email builder, we find others to be more flexible, intuitive, and have more variety. We do prefer emailing from Constant Contact, however.
    Anonymous | TrustRadius Reviewer

    Nimble

    This tool is suitable for all sizes of organizations since it has the capacity to manage customer relations in the best possible way. Its features like task management, reports, social collaboration, and forecasting are always considered important for CRM and they all work without causing any trouble. But its Reports need to be more elaborate and its interface should be made easier and less tricky.
    Leo George | TrustRadius Reviewer

    Pros

    Constant Contact

    • You can accomplish quite a bit using the drag and drop interface, so there is less custom HTML required.
    • Easy to use for folks who are not tech savvy.
    • Very quick upload speed for contact lists when compared with other email marketing vendors.
    • Easy to customize contact lists.
    • Displays much more consistently across different email clients when compared with other email marketing vendors.
    Anonymous | TrustRadius Reviewer

    Nimble

    • Importing contacts in the CRM is very much consist of easy steps.
    • It allows me to create, edit and view contacts records anywhere from the web.
    • It is helping me to stay organized in terms of marketing needs and providing real-time information automatically.
    • it is playing an excellent role in managing our all relations.
    Margaret turner | TrustRadius Reviewer

    Cons

    Constant Contact

    • The interface is definitely a bit difficult to use and it takes some getting used to.
    • More customization and exporting of html would be awesome.
    • They could expand on features that other email marketing software has such as tying in with social media, more flows, etc.
    Anonymous | TrustRadius Reviewer

    Nimble

    • Nimble's storage space is very sparse, but we have found that it can be expanded at an additional cost.
    • Their mobile application is not as good as some of us expected, and we strongly recommend improving it to make it work effectively.
    Maria Pulenta | TrustRadius Reviewer

    Pricing Details

    Constant Contact

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $9.99 per month

    Constant Contact Editions & Modules

    Edition
    Core$9.991
    Plus$45.001
    1. per month
    Additional Pricing Details

    Nimble

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $15 per month

    Nimble Editions & Modules

    Edition
    Business$19.001
    1. Per User Per Month
    Additional Pricing Details

    Likelihood to Renew

    Constant Contact

    Constant Contact 9.0
    Based on 21 answers
    There is no doubt that we are going to renew Constant Contact. We have not just invested a lot of time in learning and creating a great looking product but we have developed a strong database of information that allows us to track how we are doing for each newsletter. This supports our goals of creating products that residents desire and are excited to receive.
    Ty Swartz, CPP, USN Ret. | TrustRadius Reviewer

    Nimble

    Nimble 8.3
    Based on 2 answers
    It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
    Chad Stewart | TrustRadius Reviewer

    Usability

    Constant Contact

    Constant Contact 10.0
    Based on 9 answers
    There is always room for improvement. I don't know how they test their systems, but they should invite not-so computer savvy people to test it. If I, as an expert have problems, they need to think like the technophobe. Since I've used Constant Contact in the past as part of my former employment, I have not viewed any of the tutorials and just jumped in to work on my client's newsletter. With that said, I found some areas easy and some a bit cumbersome
    Giselle Aguiar | TrustRadius Reviewer

    Nimble

    Nimble 8.7
    Based on 19 answers
    The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
    Anonymous | TrustRadius Reviewer

    Reliability and Availability

    Constant Contact

    Constant Contact 9.0
    Based on 4 answers
    No major problems in sending out the email campaigns and accessing the analytics
    Anonymous | TrustRadius Reviewer

    Nimble

    No score
    No answers yet
    No answers on this topic

    Performance

    Constant Contact

    Constant Contact 10.0
    Based on 4 answers
    The system seemed quite slow sometimes. Specifically, there was sometimes a delay in sends if it was during a high traffic period. There were time-outs when uploading new code for an email, and a lag in reporting analytics which was sometimes as long as 72 hours
    Anonymous | TrustRadius Reviewer

    Nimble

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Constant Contact

    Constant Contact 10.0
    Based on 17 answers
    I think the overall support for Constant Contact has always been incredible; I have nothing negative to say. Our customer support representative was attentive, easy to understand, and very knowledgeable. I never felt like I wasn't a priority of his and my issues, while very small, were fixed in a very short time frame.
    Anonymous | TrustRadius Reviewer

    Nimble

    Nimble 8.9
    Based on 20 answers
    It was productive to be able to access remote support sessions from nimble employees, whom we decided to contact to have one of the features mentioned above explained to us. They were methodical and easy to explain solutions, so we recommend them for any kind of doubt.
    Maria Wiley | TrustRadius Reviewer

    Implementation Rating

    Constant Contact

    Constant Contact 10.0
    Based on 9 answers
    Implementation is very easy for someone who wants to send out the “batch and blast” type newsletters. If you want to use their templates with no customizations, the product works fine. However, the more customizations you get into involving link color, etc, that’s where things can get tricky for someone who may not be familiar with coding
    Anonymous | TrustRadius Reviewer

    Nimble

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Constant Contact

    We tried Mailchimp. We could send messages to larger groups for free with Constant Contact. And we simply found more people read the emails and responded more frequently when we used Constant Contact. I think it's because it didn't feel as much like a marketing tool as when we contacted them with Mailchimp.
    Anonymous | TrustRadius Reviewer

    Nimble

    Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation.The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
    Chuck Royer | TrustRadius Reviewer

    Scalability

    Constant Contact

    Constant Contact 10.0
    Based on 1 answer
    Very reliable in sending email campaigns and controlling the recipients so that no contact is sent the same email more than once, even if they are on a resent list
    Anonymous | TrustRadius Reviewer

    Nimble

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    Constant Contact

    • Good email marketing option that we need to expand on
    • We have not had a strong determinable ROI, but we do not always know if a donation resulted from an email
    • Very affordable and we plan in keeping it as a resource
    Terri Betts | TrustRadius Reviewer

    Nimble

    • Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work.
    • A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year.
    Ross Keating | TrustRadius Reviewer

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