Constant Contact vs. Teamcenter

Constant Contact is an excellent tool for sending out flyers and newsletters. However, I feel the content's appearance is typically all the same. When I receive an email from Constant Contact, I can immediately identify it - the templates usually all look the same. When sending out communications with images, it is easy to use Constant Contact and link webpages. However, the email layout is always vertical and can get very lengthy. I prefer a more flip-book approach with options to flip the page.

Incentivized

Teamcenter is perfect for working in large-scale projects related to manufacturing and engineering where collaboration and management of data are crucial. It is evident where the complexity of the products is high such as in automobile and aerospace industries. Some of its features may seem too elaborate for the small business with a less complex process and therefore too expensive. It is less useful in organizations that do not have complex PLM needs or have less IT capacity to implement the system.

Incentivized

• Market segmentation is great: my main segmentation is by region because that's how our sales team is divided.
• Lists: making customized email lists is easy and intuitive; the custom fields allow some flexibility in case our fields don't exactly line up with Constant Contact's.
• Campaigns: creating campaigns is quick and simple. I especially appreciate the 'resend to non-openers' option. I am constantly using this feature.
• Subject line generator: I like using the recommended subject lines. I'm able to plug in their recommended ideas, or sometimes, this feature helps me generate my own ideas.

• Teamcenter is a great PLM tool that allows collaboration between our teams, it’s possible to create a variety of teams that can all collaborate in one environment and share relevant information, I like that all the data can be integrated into the application so that it’s more organized and structured.
• When working with Teamcenter, the roles can be properly distributed so it’s easy to see all the workflows and things that need to be done.
• The interface is very nice and you can work through it if you don’t know some features. I like how well-integrated everything is and how easy it is to use and implement into your daily work routine.
• One of my favorite aspects of Teamcenter is its reporting tools, they are definitely some of the best tools I have tried, allowing me to integrate data from different places into the platform and analyze it in different ways. Analyzing a variety of key metrics is possible and helps us have better results in our sales.

Incentivized

• It would be nice if we had more customizable options for emails - like moving around pictures and text boxes, rather than a set spot for everything to go.
• I would like it if multiple people could work on a document at one time. So if I'm in charge of graphics, I can get those updated while someone else is entering content, etc.

Incentivized

• Projects tab, easier way to manage smart folders.
• Where use/referenced reports -> build in to show in excel, not im impact analysis only.
• Build-in change management - it would be good to have one template to be used in the automotive industry.
• Cheaper manufacturing licenses.

Incentivized

There is no doubt that we are going to renew Constant Contact. We have not just invested a lot of time in learning and creating a great looking product but we have developed a strong database of information that allows us to track how we are doing for each newsletter. This supports our goals of creating products that residents desire and are excited to receive.

Because of our current customer needs, we will most likely maintain use of Siemens PLM products for some time. Aside from the initial software cost, we pay for yearly maintenance. Maintaining our yearly maintenance licensing with Siemens, we receive access to all of the latest software releases, as well as premier technical support

Incentivized

There is always room for improvement. I don't know how they test their systems, but they should invite not-so computer savvy people to test it. If I, as an expert have problems, they need to think like the technophobe. Since I've used Constant Contact in the past as part of my former employment, I have not viewed any of the tutorials and just jumped in to work on my client's newsletter. With that said, I found some areas easy and some a bit cumbersome

As previously mentioned, due to the intense amount of features and modules present in the software, the usability of the software suffers greatly. Many of the features are not used in our context, and many of the modules are not purchased, but the options are still present on the interface leading to a lot of clutter, much of which is never used. The interfaces suffer from a lack of design and tend to feel like a conglomerate of Windows 98 elements.

Incentivized

No major problems in sending out the email campaigns and accessing the analytics

Incentivized

The system seemed quite slow sometimes. Specifically, there was sometimes a delay in sends if it was during a high traffic period. There were time-outs when uploading new code for an email, and a lag in reporting analytics which was sometimes as long as 72 hours

I think the overall support for Constant Contact has always been incredible; I have nothing negative to say. Our customer support representative was attentive, easy to understand, and very knowledgeable. I never felt like I wasn't a priority of his and my issues, while very small, were fixed in a very short time frame.

In the time that we have used Teamcenter we have received a good response from the support team, they have great customer service, we have solved the problems that have arisen very quickly, and they are attentive and answer us if we have any questions.

Incentivized

Implementation is very easy for someone who wants to send out the “batch and blast” type newsletters. If you want to use their templates with no customizations, the product works fine. However, the more customizations you get into involving link color, etc, that’s where things can get tricky for someone who may not be familiar with coding

Demo assembly

Incentivized

Constant Contact is much more intuitive for people who are not tech-savvy. Also, while sendgrid offered more options in it's drag and drop interface, it displayed differently across different email clients, which made it very cumbersome to use. It also took much longer to upload contact lists and it was harder to manage existing contacts. Performance in sendgrid was much slower as well, and the Preview feature was quite buggy. Our team initially chose sendgrid because of the integration options that it's API offered, but we ultimately switched to Constant Contact because it was much easier to build campaigns and better suited our requirements.

Earlier, some of the companies acquired by my organization were using PTC Windchill, but the overall stability, user experience and depth of functionality which are provided by Teamcenter doesn't match with any other PLM software and thus, all the acquired companies which were earlier using PTC Windchill has now slowly started into moving towards Teamcenter.

Incentivized

Very reliable in sending email campaigns and controlling the recipients so that no contact is sent the same email more than once, even if they are on a resent list

Incentivized

We have lots of franchise on different states of the country and after installation of this software on our main branch we need to expand it to all the franchise and it was not a difficult task as after installing it once, it was simple to expand it in the same business functioning in different locations

Incentivized

• I have had nothing but positive impacts from using Constant Contact.
• The church is large, and there are many subgroups and axillary groups within the church. Setting up specific groups based on responsibility, interest, member goals, and service needs allows me to send information quickly, saving valuable time for other tasks.
• Constant Contact allows leadership to stay personally engaged with the members I work with, without over-taxing my time. It feels so seamless.

Incentivized

• Definitely, it has a very positive impact so to speak. What we are trying to do through our program, we are utilizing the full capacity of Teamcenter to produce one structure in an effective way. So before we implement this activity, the user has to prepare 10 to 15 structures to reach to our best possible data that can be set across the systems. But now with the complete capability of Teamcenter, we are able to do all these things into one structure itself and then let the system do all the automation or the things that users do not have to concentrate on. All of the automations are done behind the systems and then it is improving not only the efficiency of the end user, but also making a standardized way in order to proceed and transfer the data holistically towards other systems like SAP.

Incentivized