What users are saying about
Top Rated
556 Ratings
18 Ratings
Top Rated
556 Ratings
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Score 7.6 out of 100
18 Ratings
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Score 9 out of 100

Likelihood to Recommend

Constant Contact

Constant Contact is terrific for an organization with a marketing budget that would like to send out a variety of emails with visuals, videos, surveys and/or coupons. It's a quick way to reach thousands of potential and/or current customers at a reasonable price. However, for the startup or the company that is very concerned about budget, there is no free version and the monthly paid versions can be a bit more pricey than some comparable competitors.
Jason Carlage | TrustRadius Reviewer

Woobox

Woobox is a great promotion product to use, especially if you are looking to cut costs. Woobox offers affordable options for those looking to run contests and sweepstakes. Our company is on an enterprise plan so we had to invest a few months to figure out a model that would work for us. Woobox was helpful in our transition to their platform. Woobox offers robust reporting as well which is important for all aspects of our business.
Jill Dickert | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Constant Contact
8.5
Woobox
WYSIWYG email editor
Constant Contact
8.4
Woobox
Dynamic content
Constant Contact
8.0
Woobox
Ability to test dynamic content
Constant Contact
8.1
Woobox
Landing pages
Constant Contact
8.6
Woobox
A/B testing
Constant Contact
9.0
Woobox
Mobile optimization
Constant Contact
8.1
Woobox
Email deliverability reporting
Constant Contact
8.9
Woobox
List management
Constant Contact
8.8
Woobox
Triggered drip sequences
Constant Contact
8.2
Woobox

Reporting & Analytics

Constant Contact
8.4
Woobox
Dashboards
Constant Contact
8.0
Woobox
Standard reports
Constant Contact
8.6
Woobox
Custom reports
Constant Contact
8.7
Woobox

Pros

Constant Contact

  • We are a huge fan of the numerous templates that may be used for designing emails.
  • Constant Contact also allows for our organization's brand (logo, colors, and fonts) to be easily incorporated into designs.
  • The metrics and data gathered from email campaigns is very detailed and helpful.
Anonymous | TrustRadius Reviewer

Woobox

  • Woobox provides a very simple way for users to run contests
  • I have used other contest generators in the past and Woobox is by far the easiest and least time consuming as the rest.
  • It provides many different types of contests to choose from
  • It is very inexpensive to use for a personal company.
Amanda Baggot | TrustRadius Reviewer

Cons

Constant Contact

  • This system is great and I do not have much to say against, I just wish they could improve the search filter of email campaigns made previously, and include a search field that allows you to find campaigns related to the phrase name included in that field of search.
  • I really don't have any dislikes with the software now that I am familiar with the product.
Anonymous | TrustRadius Reviewer

Woobox

  • I had a few issues regarding multiple Facebook pages and access in which I had to log-out and in to access my account. Support was very good, but I wish they could figure out how to access all accounts with one password or Facebook account.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Constant Contact

Constant Contact 8.0
Based on 19 answers
There is no doubt that we are going to renew Constant Contact. We have not just invested a lot of time in learning and creating a great looking product but we have developed a strong database of information that allows us to track how we are doing for each newsletter. This supports our goals of creating products that residents desire and are excited to receive.
Ty Swartz, CPP, USN Ret. | TrustRadius Reviewer

Woobox

Woobox 9.2
Based on 6 answers
I constantly use the product and they are continually evolving and developing new tools. The customer service is also US based and very efficient to address issues or questions.
Amos Orr | TrustRadius Reviewer

Usability

Constant Contact

Constant Contact 8.9
Based on 8 answers
There is always room for improvement. I don't know how they test their systems, but they should invite not-so computer savvy people to test it. If I, as an expert have problems, they need to think like the technophobe. Since I've used Constant Contact in the past as part of my former employment, I have not viewed any of the tutorials and just jumped in to work on my client's newsletter. With that said, I found some areas easy and some a bit cumbersome
Giselle Aguiar | TrustRadius Reviewer

Woobox

Woobox 7.9
Based on 2 answers
It is very intuitive and provides all necessary fields to begin promotions even if you have no graphic or programming skills
Amos Orr | TrustRadius Reviewer

Reliability and Availability

Constant Contact

Constant Contact 9.0
Based on 2 answers
No major problems in sending out the email campaigns and accessing the analytics
Anonymous | TrustRadius Reviewer

Woobox

Woobox 8.9
Based on 2 answers
I have never noticed it down.
Amos Orr | TrustRadius Reviewer

Performance

Constant Contact

Constant Contact 10.0
Based on 2 answers
The system seemed quite slow sometimes. Specifically, there was sometimes a delay in sends if it was during a high traffic period. There were time-outs when uploading new code for an email, and a lag in reporting analytics which was sometimes as long as 72 hours
Anonymous | TrustRadius Reviewer

Woobox

Woobox 8.5
Based on 2 answers
It is very fast. The only thing that has taking any sort of time is when it imports photos or videos from platforms such as Instagram or Twitter. But this is more due to refresh rates than the actual program.
Amos Orr | TrustRadius Reviewer

Support Rating

Constant Contact

Constant Contact 3.0
Based on 8 answers
I think the overall support for Constant Contact has always been incredible; I have nothing negative to say. Our customer support representative was attentive, easy to understand, and very knowledgeable. I never felt like I wasn't a priority of his and my issues, while very small, were fixed in a very short time frame.
Anonymous | TrustRadius Reviewer

Woobox

Woobox 8.4
Based on 2 answers
They have always answered the phone in person and been able to answer question or resolve issues same day. Not open 24 hrs.
Amos Orr | TrustRadius Reviewer

Implementation Rating

Constant Contact

Constant Contact 8.0
Based on 4 answers
Implementation is very easy for someone who wants to send out the “batch and blast” type newsletters. If you want to use their templates with no customizations, the product works fine. However, the more customizations you get into involving link color, etc, that’s where things can get tricky for someone who may not be familiar with coding
Anonymous | TrustRadius Reviewer

Woobox

Woobox 8.4
Based on 2 answers
Easy to integrate with existing Facebook account.
Valerie Gleaton | TrustRadius Reviewer

Alternatives Considered

Constant Contact

I think if I were coming in with nothing in hand, I would have chosen MailChimp over Constant Contact. Constant Contact won because it was the incumbent and we're satisfied.The time and operating cost of moving from one platform to another was higher than the expected return on that change. I don't think anything about Constant Contact is much better or worse, in my view, than the other.Pretty lukewarm, I know. But it's honest!
Jeff Bramhall | TrustRadius Reviewer

Woobox

We previously used Second Street for our promotions needs. Unfortunately we needed to cut costs and we weren't generating enough revenue to make the partnership work for us.Second Street was great to work with as we had a dedicated account manager who helped with sales and editorial training. Our account manager also sent examples and exciting ideas for us to share with our sales teams to help drive sales.Second Street also had a database of sweepstakes and quizzes that were already set up which helped with idea generation as well as campaign execution.At the end of the day, we needed to cut costs and Woobox was a more affordable option for our company. Woobox was very helpful in our transition and getting everything set up to accommodate our various business units. Woobox is a trusted platform among many companies for contests and promotions and could meet our immediate needs.
Jill Dickert | TrustRadius Reviewer

Scalability

Constant Contact

Constant Contact 10.0
Based on 1 answer
Very reliable in sending email campaigns and controlling the recipients so that no contact is sent the same email more than once, even if they are on a resent list
Anonymous | TrustRadius Reviewer

Woobox

No score
No answers yet
No answers on this topic

Return on Investment

Constant Contact

  • Many of our clients use a variety of email management services, and Constant Contact is usually chief among them. This keeps our team sharp and up to date for customer service inquiries.
  • Constant Contact is extremely reliable. It's been applicable and has grown with trends in digital marketing over the last decade to stay at the top as a best-in-class provider.
  • The reporting tools help to give a sense of how well campaigns are performing (or not performing) and gives insight on how to create future campaigns in more effective ways.
  • The lack of Google Analytics integration on the app is a hinderance for marketing managers who use the robust API on a variety of other platforms that seamlessly integrate with the service.
  • Higher pricing for integrating social media and surveys, and other additional service, is a drawback for the average user on a budget – especially when competitors offer those services for free.
Jorden Beatty | TrustRadius Reviewer

Woobox

  • Woobox creates an easy way for consumers to enter. It is not complicated therefore more people enter
  • We used woobox for a second contest that we did not use it in the first one and we got double the entries
Amanda Baggot | TrustRadius Reviewer

Pricing Details

Constant Contact

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Woobox

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Constant Contact
8.1
Woobox
9.0

Likelihood to Renew

Constant Contact
8.0
Woobox
9.2

Usability

Constant Contact
8.9
Woobox
7.9

Reliability and Availability

Constant Contact
9.0
Woobox
8.9

Performance

Constant Contact
10.0
Woobox
8.5

Support Rating

Constant Contact
3.0
Woobox
8.4

Online Training

Constant Contact
10.0
Woobox

Implementation Rating

Constant Contact
8.0
Woobox
8.4

Scalability

Constant Contact
10.0
Woobox

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