Constellation HomeBuilder Systems vs. Paymo

NEWSTAR and its ecosystem are well-suited for any
homebuilder looking to manage end-to-end operations with software they can rely
on. It is a powerful tool supported by many modern integrations to benefit the
entire homebuilding business. It would be less applicable for businesses like trades or commercial builders

Beautiful interface throughout, easy setup, most natural progressions are fluid and easy to use. Browser functionality allows us to use it cross-platform. Very reasonable pricing model as well. We have had a little trouble using Paymo for the entire creative process to have proofs reviewed and approved. Also, have to use external forms to have work submitted from campus.

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• BuildTopia excels at contract management. Every part of the contract process is able to be managed electronically from initial signing to closing, and can even handle more special cases like contingencies.
• BuildTopia manages all of our construction efforts well. All of our floorplans are pre-build in the system, so all we have to do is go in an build out the construction schedule from a pre-made template, and make any alterations from there.
• The selections process is always a headache, but BuildTopia makes it pretty painless. Everything is loaded right in to the system while making selections with the client, and more detailed things, like non-standard options, are easy to load in and process.

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Independently Invited by TrustRadius

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• The ability to code exactly what time I worked on a project enables me to bill clients more accurately and within different minimums, which besides more accurately tracking time, this has been extremely helpful as I negotiate contracts for services and offer different deals with potential clients. Some are billed to the minute, some in 15-minute minimums, and some in 20-minute blocks.
• The live reports are great, showing time spent in the minimums that I've set, while also including as much detail as I wish to share.
• I've now started just writing my notes into the tracker, which are then carried into the live reports - this eases my needing to send logs to clients, as well as helping me to keep projects on track.

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Independently Invited by TrustRadius

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• Requests for platform enhancements, while easy to submit and get approved, are slow to be turned around...often a year or more passes before they're implemented.
• BuiltTopia, while good for sales and construction, is missing one large thing...a CRM component. The system allows you to manage clients and prospects, but options for email marketing and other CRM-related efforts are lacking.

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Independently Invited by TrustRadius

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• It would be really helpful if on the timer tool, they asked you to switch projects when you stop the timer, so it could fill that time in right away for you.
• I never use the 'My Tasks' because I don't fully understand how to integrate it to be useful to what our purposes are in Paymo. Some Youtube tutorials might be helpful

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The implementations for Constellation’s products are
very well-organized and help make the learning curve as simple as can be.
NEWSTAR is an incredibly powerful platform and the integrations we are using
are modern and easy to adopt.

It is a complete, a bit overambitious app but with many features that are needed. I didn't need most of the features but managed to make the most of the two I was using. Also, I think it is a well-rounded app and I am considering moving some team collab there.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Good! Fast, excellent, speedy responses. They always wanted to know why and how they could improve on something (good on receiving feedback, too). Not that they were much needed, but my limited experience with them is good; they were really keen to understand what the problem was really about and how they could help with it.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We still use Trello and Slack, but Basecamp and HubSpot are too much for our operation to manage or integrate. Paymo is missing some of the tracking features of HubSpot and isn't as universally used as Basecamp but we've been with them for 8 years and they seem to know what matters most to their user base

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Independently Invited by TrustRadius

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• Overall, our company has saved money by being able to shut down all the various platforms we were using for different departments and transition to just BuildTopia.
• Company efforts are more efficient, with all pertinent information being in one place and able to be viewed by everyone as needed.
• Efforts of the sales team are better able to be managed and reviewed from afar whereas we only had physical paper trails before.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Gives me more accurate time that I've spent on projects compared to older methods I've used.
• Has data that I can pull together, for example my boss wanted to know the percentage of time I'd spent working on projects for one client compared to everything else - I was able to give them an accurate percentage.
• Forces you to stay on top of jobs, which can lengthen the time to complete something

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info