ContactMonkey vs. Discord

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ContactMonkey
Score 6.0 out of 10
N/A
ContactMonkey tracks internal communications via email, and is a plugin for Outlook and Gmail. ContactMonkey gives users the following capabilities: - Track who opens emails, how many times, in what locations, and what email client or mobile device was used. - Track who clicked the hyperlinks in emails (link to LinkedIn profile, company website, proposal, etc.) - See Open Activities and Activity History - Log a Call, Create a Task and Add an Event - Create, Update or…N/A
Discord
Score 8.5 out of 10
N/A
Discord is an app designed to connect users with communities over voice, video, and text chat, via Discord servers, a gaming and game industry oriented app for growing communities around video games and allowing developers to communicate with their customer base; the app may yet also be used for business communications of other kinds.
$4.99
per month
Pricing
ContactMonkeyDiscord
Editions & Modules
No answers on this topic
Discord Nitro Classic
$4.99
per month
Discord Nitro
$9.99
per month
Offerings
Pricing Offerings
ContactMonkeyDiscord
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details16% discount on annual pricing for Discord Nitro ($99.99 per year) and Discord Nitro Classic ($49.99 per year).
More Pricing Information
Features
ContactMonkeyDiscord
Project Management
Comparison of Project Management features of Product A and Product B
ContactMonkey
-
Ratings
Discord
7.8
17 Ratings
1% below category average
Task Management00 Ratings9.36 Ratings
Scheduling00 Ratings6.02 Ratings
Workflow Automation00 Ratings7.04 Ratings
Mobile Access00 Ratings9.715 Ratings
Search00 Ratings7.313 Ratings
Visual planning tools00 Ratings7.53 Ratings
Communication
Comparison of Communication features of Product A and Product B
ContactMonkey
-
Ratings
Discord
7.4
17 Ratings
8% below category average
Chat00 Ratings9.717 Ratings
Notifications00 Ratings8.116 Ratings
Discussions00 Ratings8.317 Ratings
Surveys00 Ratings7.710 Ratings
Internal knowledgebase00 Ratings7.77 Ratings
Integrates with GoToMeeting00 Ratings10.02 Ratings
Integrates with Gmail and Google Hangouts00 Ratings4.01 Ratings
Integrates with Outlook00 Ratings4.01 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
ContactMonkey
-
Ratings
Discord
8.9
16 Ratings
9% above category average
Versioning00 Ratings10.04 Ratings
Video files00 Ratings7.916 Ratings
Audio files00 Ratings8.615 Ratings
Document collaboration00 Ratings8.36 Ratings
Access control00 Ratings8.38 Ratings
Advanced security features00 Ratings8.04 Ratings
Integrates with Google Drive00 Ratings10.01 Ratings
Device sync00 Ratings10.06 Ratings
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ContactMonkeyDiscord
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All AlternativesView all alternativesView all alternatives
User Ratings
ContactMonkeyDiscord
Likelihood to Recommend
10.0
(2 ratings)
9.1
(17 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
9.0
(1 ratings)
10.0
(1 ratings)
Support Rating
9.0
(1 ratings)
9.2
(3 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
ContactMonkeyDiscord
Likelihood to Recommend
ContactMonkey Inc.
If you are a sales rep and want to know if your email has been opened without having to use receipts this is perfect. However, many people find this intrusive and inappropriate. I don't believe in this day and age there should be a moral outrage to track your emails but it happens. I particularly like it for Outlook 2016. I've tried Yesaware but found this better suited.
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Discord
Personally, Discord is a great tool to create online communities for your company or product, especially when our target audience is young. I would not consider it appropriate to use this tool for people over a certain age, nor would it be suitable for companies of considerable size.
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Pros
ContactMonkey Inc.
  • Uploads information from business cards to your current contact database through your camera phone
  • Great resource for looking up people before meetings and doing other types of background research
  • Use information found on the internet to fill in information about your contact
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Discord
  • Discord allows easy setup of servers for specific groups.
  • Discord allows one-on-one private messaging as well as group communication.
  • Discord is easy to install and setup for any age group.
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Cons
ContactMonkey Inc.
  • Salesforce integration seems unnecessary
  • Has refresh issues occasionally
  • Can cause slowing issues for Outlook
  • Doesn't have integration with Outlook.com/Exchange
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Discord
  • Recovery when servers are down.
  • Better Nitro Deals.
  • Better bot enabling for going live - Slow sometimes or doesn't work in certain discords.
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Likelihood to Renew
ContactMonkey Inc.
Easy to use
Read full review
Discord
No answers on this topic
Usability
ContactMonkey Inc.
Easy for all users.
Read full review
Discord
I can't really say much on this. It's extremely easy to use, it's very logical and intuitive, and very easy to install and set-up. Even the settings menus make sense even to nonliterate IT people.
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Support Rating
ContactMonkey Inc.
Easy to contact, quick follow-up/
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Discord
I would give it a 10 rating because it absolutely deserves it. Discord has made things like keeping in touch extremely easy for people. Anywhere from gamers, businessmen and even family calls are all a part of this fantastic application. The ease of access of being able to jump in a room with your friends and talk to them is amazing
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Implementation Rating
ContactMonkey Inc.
It is really easy to integrate with GMail, so just start from there
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Discord
No answers on this topic
Alternatives Considered
ContactMonkey Inc.
Contact Monkey was the best solution for Outlook 2016. While Yesaware is a good product with Microsoft 365 integration, I found it expensive and too feature rich for what I needed. If you are just trying to find something simple that does what you need well and cheap, this is the best solution on the market. It does have Salesforce integration but I just use the Salesforce product that is free and provides the same or more prospect info.
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Discord
Discord has better features and it gets updated constantly with new features. It gets popular everyday and the number of people using Discord gets increased. Discord has a better interface that is easy to use, it doesn't make you confused. Better voice and video quality. The most important part is the communities, there are thousands of different communities.
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Return on Investment
ContactMonkey Inc.
  • I've found companies that have shared my email and opened the email 20-60 times but never responded. It gave me an absolute understanding that this was a hot company
  • Sometimes knowing your email is being opened can be very frustrating if you cannot get a response. However, at least you know it was read and they are not interested.
  • My boss and fellow employee's don't like the fact that I know where they are located. It's somewhat divisive in that sense.
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Discord
  • Discord has been such a bonus to our productivity. Instead of sending meeting links and starting lengthy email threads, we were able to quickly hop on a call with other people and get things done!
  • Some colleagues had to change their PCs as Discord was messing up their system due to the heavy system load.
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