TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Contentsquare

    Score7.5 out of 10
    N/AContentsquare is an enterprise experience intelligence and Digital Analytics platform designed to track, visualize, and optimize user journeys across websites and mobile applications. The platform captures digital interaction telemetry—such as clicks, scrolls, hovers, and page drop-offs—without manual event tagging to power Web Analytics, session replays, funnel visualization, and experience monitoring.N/A

    ThoughtSpot

    Score8.4 out of 10
    N/AThoughtSpot is an Agentic Analytics Platform for enterprises where users ask data questions using natural language and get answers with AI. Code-first for data teams and code-free for business users, ThoughtSpot can handle large, complex cloud data at scale.

    $1,500

    per year (5 users)

    Pricing
    ContentsquareThoughtSpot
    Editions & Modules
    No answers on this topic
    Thoughtspot Analytics - Pro
    $50
    per month (billed annually) per user (25-1000 users)
    Thoughtspot Analytics - Enterprise
    Custom
    Offerings
    Pricing Offerings
    ContentsquareThoughtSpot
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    ContentsquareThoughtSpot
    Considered Both Products
    Contentsquare
    No answer on this topic
    ThoughtSpot
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    53 Answers
    86%
    Would buy again
    37 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    50 Answers
    91%
    Delivers good value for the price
    29 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    53 Answers
    86%
    Happy with the feature set
    37 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    44 Answers
    80%
    Lived up to sales and marketing promises
    24 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    42 Answers
    91%
    Implementation went as expected
    29 Answers
    Features
    ContentsquareThoughtSpot
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Contentsquare, now with Hotjar and ThoughtSpot
    Feature
    Contentsquare, now with Hotjar
    8.0
    1 Ratings
    5% above category average
    ThoughtSpot
    7.3
    53 Ratings
    6% below category average
    Responsive Design for Web Access8.01 Ratings7.051 Ratings
    Mobile Application8.01 Ratings6.734 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile8.01 Ratings6.746 Ratings
    Results and Analysis
    Comparison of Results and Analysis features of Contentsquare, now with Hotjar and ThoughtSpot
    Feature
    Contentsquare, now with Hotjar
    9.7
    1 Ratings
    3% above category average
    ThoughtSpot
    -
    Ratings
    Heatmap tool8.01 Ratings00 Ratings
    Click analytics10.01 Ratings00 Ratings
    Scroll maps10.01 Ratings00 Ratings
    Conversion tracking10.01 Ratings00 Ratings
    Goal tracking10.01 Ratings00 Ratings
    Session Recording and Replay10.01 Ratings00 Ratings
    User Segmentation10.01 Ratings00 Ratings
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Contentsquare, now with Hotjar and ThoughtSpot
    Feature
    Contentsquare, now with Hotjar
    -
    Ratings
    ThoughtSpot
    7.3
    89 Ratings
    11% below category average
    Pixel Perfect reports00 Ratings6.021 Ratings
    Customizable dashboards00 Ratings8.189 Ratings
    Report Formatting Templates00 Ratings7.725 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Contentsquare, now with Hotjar and ThoughtSpot
    Feature
    Contentsquare, now with Hotjar
    -
    Ratings
    ThoughtSpot
    7.5
    91 Ratings
    6% below category average
    Drill-down analysis00 Ratings8.390 Ratings
    Formatting capabilities00 Ratings7.090 Ratings
    Integration with R or other statistical packages00 Ratings5.949 Ratings
    Report sharing and collaboration00 Ratings8.888 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Contentsquare, now with Hotjar and ThoughtSpot
    Feature
    Contentsquare, now with Hotjar
    -
    Ratings
    ThoughtSpot
    8.1
    84 Ratings
    1% below category average
    Publish to Web00 Ratings8.155 Ratings
    Publish to PDF00 Ratings8.478 Ratings
    Report Versioning00 Ratings7.918 Ratings
    Report Delivery Scheduling00 Ratings8.364 Ratings
    Delivery to Remote Servers00 Ratings7.935 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Contentsquare, now with Hotjar and ThoughtSpot
    Feature
    Contentsquare, now with Hotjar
    -
    Ratings
    ThoughtSpot
    7.2
    86 Ratings
    10% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings7.585 Ratings
    Location Analytics / Geographic Visualization00 Ratings7.079 Ratings
    Predictive Analytics00 Ratings7.565 Ratings
    Pattern Recognition and Data Mining00 Ratings6.913 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Contentsquare, now with Hotjar and ThoughtSpot
    Feature
    Contentsquare, now with Hotjar
    -
    Ratings
    ThoughtSpot
    8.1
    86 Ratings
    5% below category average
    Multi-User Support (named login)00 Ratings8.282 Ratings
    Role-Based Security Model00 Ratings7.974 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings7.678 Ratings
    Report-Level Access Control00 Ratings7.816 Ratings
    Single Sign-On (SSO)00 Ratings8.772 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Contentsquare, now with Hotjar and ThoughtSpot
    Feature
    Contentsquare, now with Hotjar
    -
    Ratings
    ThoughtSpot
    7.2
    51 Ratings
    7% below category average
    REST API00 Ratings7.342 Ratings
    Javascript API00 Ratings6.835 Ratings
    iFrames00 Ratings8.134 Ratings
    Java API00 Ratings7.013 Ratings
    Themeable User Interface (UI)00 Ratings7.235 Ratings
    Customizable Platform (Open Source)00 Ratings7.115 Ratings
    Best Alternatives
    ContentsquareThoughtSpot
    Small Businesses
    Fullstory
    Score8.9 out of 10
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    Quantum Metric
    Score7.5 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Enterprises
    Glassbox
    Score6.3 out of 10
    Sisense
    Score6.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ContentsquareThoughtSpot
    Likelihood to Recommend
    8.2
    (118 ratings)
    8.4
    (91 ratings)
    Likelihood to Renew
    5.1
    (13 ratings)
    10.0
    (6 ratings)
    Usability
    9.5
    (8 ratings)
    8.2
    (85 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (3 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (3 ratings)
    Support Rating
    10.0
    (5 ratings)
    8.0
    (4 ratings)
    In-Person Training
    -
    (0 ratings)
    5.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    4.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.0
    (2 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    7.8
    (5 ratings)
    Data Sources
    -
    (0 ratings)
    8.4
    (5 ratings)
    Ease of integration
    9.0
    (1 ratings)
    9.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (3 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    ContentsquareThoughtSpot
    Likelihood to Recommend
    Contentsquare
    Hotjar is good for a first pass at understanding user sentiment or locating potential usability issues. There are features such as "rage clicked" which shows recordings or instances when a user rage clicked or had an issue with your site. Hotjar has also been helpful to launch intercept surveys on mobile, desktop, and app, which not all competitor software allow. Hotjar recordings are fun to watch. "Watching Hotjar like Netflix" is a favorite pastime at work.
    Incentivized
    Read full review
    ThoughtSpot
    It is well suited when the same data is consumed by many different people with different analytics and visualization requirements because, if you have the data available in ThoughtSpot, every user can prepare different views. Also, it is a good reporting tool, you can get rid of slides if you have a good dashboard prepared, gaining flexibility and agility.
    Incentivized
    Read full review
    Pros
    Contentsquare
    • Heat mapping is great on Hotjar. It is a good place to start when you are looking at the UX & CRO on your website. You can see the % of people clicking on elements on a page, how far they scroll, and mouse movements.
    • Hotjar is great for session recordings. These record the mouse movements, clicks, pages and scrolls of a user in video format. You can watch these to investigate what works well on a site and identify potential roadblocks and bugs.
    • Hotjar is great as it ensures that users details are anonymous; for instance, if you are watching a session recording, you cannot see what a user types in a form field, as Hotjar blanks this out.
    • Hotjar has a poll function, so you can have polls on your website.
    Incentivized
    Read full review
    ThoughtSpot
    • Beautiful visualizations. The visuals are distinct, clean, and easy to discern from one another.
    • Intelligent querying functionality. When looking to manipulate the data, the search function makes it easy to manipulate the features in the data, along with aggregating them in the way you'd like.
    • Embedding! It has been a smooth process thus far for our product & technical teams to work with ThoughtSpot and bring it into our product.
    Incentivized
    Read full review
    Cons
    Contentsquare
    • Hotjar is primarily used for web-based experiences. Not that easy to use on mobile apps.
    • I'd love to see Hotjar integrated with Google Analytics for an even deeper view.
    • Hotjar is primarily used by smaller organizations...pricing can get steep quickly for larger organizations.
    Incentivized
    Read full review
    ThoughtSpot
    • It would be great if ThoughtSpot can add the feature to filter by clicking on visualizations. i.e if I click on a particular data point in the chart if the full dashboard can filter just for that particular data point.
    • Color coding the heatmap with different colors like green to orange to red.
    Incentivized
    Read full review
    Likelihood to Renew
    Contentsquare
    For small companies with limited user testing budgets, ClickTale serves as a useful user testing tool. When I cannot get the funds for in depth user testing, I always know that I have a baseline of information I can rely on
    Read full review
    ThoughtSpot
    I give it just waiting because passport is brilliant and it has helped our organisation In advancing to the next stage in the age of AI. It has allowed or non-tech people to better service and clients in a cost-effective way. George port has allowed us to create new products for us and for our clients increasing our revenue streams and reducing clients churn
    Incentivized
    Read full review
    Usability
    Contentsquare
    It is fairly easy to use, easy to explain, and easy to learn even for a non-techie like me. I admit I was a little intimidated when it was recommended by my developers, but I learned afterwards that there really was nothing to worry about. My experience has been awesome so far!
    Incentivized
    Read full review
    ThoughtSpot
    The rating is because of the ease of use of the interface as it has a no code interface that makes it easy to setup data pipelines without extensive programming. Cloud native integration: It integrates seamlessly with cloud based data warehouses. Automated data loading, Scalability, Cost Effective, Transformations, Data Governance and security.
    Incentivized
    Read full review
    Reliability and Availability
    Contentsquare
    No answers on this topic
    ThoughtSpot
    it's available unless there is a server or system update etc. sometimes the timing of this is bad (for example during a month end close)
    Incentivized
    Read full review
    Performance
    Contentsquare
    No answers on this topic
    ThoughtSpot
    It does what it is supposed to. Would be nice to have a bit more insights
    Incentivized
    Read full review
    Support Rating
    Contentsquare
    Hotjar is a SaaS-based company, and as such has a good support service. Users can quickly submit support tickets through Hotjar's online portal. Enterprise customers get access to additional support members and have SLAs to support their larger, more complex needs. Overall, Hotjar is extremely reliable and I've never had to reach out to customer support.
    Incentivized
    Read full review
    ThoughtSpot
    I give it this meeting because the team is not only help able to help us in the current solutions but also amazing and taking feedback and feeding it back to their development team which includes more products and features into ThoughtSpot
    Incentivized
    Read full review
    In-Person Training
    Contentsquare
    No answers on this topic
    ThoughtSpot
    inhouse in-person training. Took a bit to long to get the basics.
    Incentivized
    Read full review
    Online Training
    Contentsquare
    No answers on this topic
    ThoughtSpot
    poor instructions
    Incentivized
    Read full review
    Implementation Rating
    Contentsquare
    No answers on this topic
    ThoughtSpot
    Understand use case and model and design accordingly
    Incentivized
    Read full review
    Alternatives Considered
    Contentsquare
    ContentSquare [(Clicktale)] is going deeper on UX understanding than traditional web analytics tools. You can truly understand how a page is used (where users click or even miss click, on which part of the page they are spending most of their time, if some links are clicked but bad positioned on the page...), and that's a thing you can't really measure trough a traditional web analytics tool.
    Incentivized
    Read full review
    ThoughtSpot
    We also explored Tableau Ask Data. Tableau is our standard for BI in our organization. We want to use the smallest amount of tools in our company to have the best adaption. ThoughSpot will fill a few gaps that we have with our current set up and will also enhance out offering for our employees in the transition of being more data driven within in near future
    Incentivized
    Read full review
    Scalability
    Contentsquare
    No answers on this topic
    ThoughtSpot
    Because it is very reliable, inside the situation, we need strong internet connection to access a lot of data but easily never had any downtime except during the upgrades
    Incentivized
    Read full review
    Return on Investment
    Contentsquare
    • Our UX team can now use hard data to back up and validate design decisions that we make. Our role as usability experts is becoming more respected and integral to business objectives because we now have data that can back up our field of study and prove that our roles are demonstrably useful and necessary.
    • HotJar allows our small team of 3 UX designers to get research data as if we were a much larger team. Instead of painstakingly using our time to do guerrilla research, endless user observations, and other types of manual testing, we can now get a significant portion of our data from HotJar.
    • Using HotJar is actually giving our team a sense of excitement and enjoyment in our day-to-day usability work. Instead of seeing UX as a chore, HotJar is making data gathering and analyzing more fun, because we can see tangible results from a much larger pool of user/user-data than we could in the past.
    Incentivized
    Read full review
    ThoughtSpot
    • Time to market ROI is massive vs hiring the full-time dedicated team to build and maintain a frontend multi-tenant SaaS data viz product.
    • It will be interesting to see over time how the advanced features play out in terms of usability and end value, such as Natural Search, which we are very excited about, and the machine learning tools.
    Incentivized
    Read full review
    ScreenShots

    ThoughtSpot Screenshots

    Screenshot of the ThoughtSpot home screenScreenshot of SpotIQ, which offers AI-driven insightsScreenshot of the Spotter AI agent that surfaces insights through natural language queriesScreenshot of AI Assist producing SQL in real timeScreenshot of SpotIQ, which offers AI-driven insightsScreenshot of the integration with dbt models and metrics