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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Control-M

    Score9.4 out of 10
    N/AControl-M from BMC is a platform for integrating, automating, and orchestrating application and data workflows in production across complex hybrid technology ecosystems. It provides deep operational capabilities, delivering speed, scale, security, and governance.

    $29,000

    per year

    Laserfiche

    Score9.1 out of 10
    N/ALaserfiche has two main editions: Rio and Avante: Laserfiche Rio is designed to meet the needs of large organizations that have more than 100 users. It combines content management functionality with business process management (BPM), security and auditing, unlimited servers and a thin-client interface. Add-ons include records management functionality, public Web portals and production-level document capture and processing. Laserfiche Avante is an ECM suite for small to medium organizations with…

    $540

    per year per user

    Pricing
    Control-MLaserfiche
    Editions & Modules
    On-Premise
    Contact Sales
    SaaS
    Starting at $29,000
    per year
    Starter
    $540
    per year per user
    Starter
    $600
    per year per user
    Professional
    $710
    per year per user (starts at 10 users)
    Professional
    $830
    per year per user (starting at 5 users)
    Business
    $830
    per year per user (starts at 25 users)
    Business
    $950
    per year per user (starting at 25 users)
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    Control-MLaserfiche
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Control-MLaserfiche
    Considered Both Products
    BMC Software Inc.
    No answer on this topic
    Laserfiche
    No answer on this topic
    Key User Insights
    Would buy again
    99%
    Would buy again
    138 Answers
    88%
    Would buy again
    14 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    108 Answers
    100%
    Delivers good value for the price
    15 Answers
    Happy with the feature set
    99%
    Happy with the feature set
    138 Answers
    88%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    90 Answers
    78%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    112 Answers
    100%
    Implementation went as expected
    10 Answers
    Features
    Control-MLaserfiche
    Workload Automation
    Comparison of Workload Automation features of Control-M and Laserfiche
    Feature
    Control-M
    9.1
    181 Ratings
    9% above category average
    Laserfiche
    -
    Ratings
    Multi-platform scheduling9.6178 Ratings00 Ratings
    Central monitoring9.4166 Ratings00 Ratings
    Logging8.7169 Ratings00 Ratings
    Alerts and notifications9.1170 Ratings00 Ratings
    Analysis and visualization8.8163 Ratings00 Ratings
    Application integration8.8164 Ratings00 Ratings
    Enterprise Content Management
    Comparison of Enterprise Content Management features of Control-M and Laserfiche
    Feature
    Control-M
    -
    Ratings
    Laserfiche
    8.5
    25 Ratings
    5% above category average
    Content capture & imaging00 Ratings9.024 Ratings
    File sync, storage & archiving00 Ratings8.024 Ratings
    Document management00 Ratings8.525 Ratings
    Records management00 Ratings9.024 Ratings
    Content search & retrieval00 Ratings8.524 Ratings
    Enterprise content collaboration00 Ratings8.019 Ratings
    Content publishing & creation00 Ratings8.516 Ratings
    Security, risk management & information governance00 Ratings9.023 Ratings
    Contract lifecycle management00 Ratings8.919 Ratings
    Automated workflows00 Ratings8.516 Ratings
    Mobile support00 Ratings8.010 Ratings
    Integration00 Ratings8.017 Ratings
    Best Alternatives
    Control-MLaserfiche
    Small Businesses
    No answers on this topic
    Egnyte
    Score9.3 out of 10
    Medium-sized Companies
    Apache Airflow
    Score8.7 out of 10
    Epicor ECM
    Score7.7 out of 10
    Enterprises
    Redwood RunMyJobs
    Score9.7 out of 10
    Dashpivot - By Sitemate
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Control-MLaserfiche
    Likelihood to Recommend
    9.4
    (184 ratings)
    9.0
    (48 ratings)
    Likelihood to Renew
    9.6
    (32 ratings)
    8.6
    (16 ratings)
    Usability
    9.2
    (141 ratings)
    9.0
    (9 ratings)
    Availability
    9.1
    (10 ratings)
    10.0
    (2 ratings)
    Performance
    8.7
    (10 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.1
    (25 ratings)
    9.4
    (9 ratings)
    In-Person Training
    9.1
    (4 ratings)
    -
    (0 ratings)
    Online Training
    8.8
    (6 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    8.8
    (16 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (10 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    7.7
    (5 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (8 ratings)
    8.0
    (1 ratings)
    Product Scalability
    9.1
    (10 ratings)
    -
    (0 ratings)
    Professional Services
    8.8
    (7 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.8
    (10 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.9
    (9 ratings)
    -
    (0 ratings)
    User Testimonials
    Control-MLaserfiche
    Likelihood to Recommend
    BMC Software Inc.
    Anytime you have a process that has to do multiple things, transfer data, interact with other systems, Control-M is critical. Not only does it provide the insight to what is going on, but it also lets you keep tight audit controls over access, reduces the need to spend large amounts of time tracking down issues, reduces the need to write custom "code" to do integrations with other systems and helps you better manage and track critical SLAs for workflows across the business.
    Incentivized
    Read full review
    Laserfiche
    Laserfiche is well suited to the submission of simple routine reports to create a record repository. We use it for routine transport reports, audit reports, and anonymous citizen complaints. It creates a simple chronological record of routine events that can be reviewed and easily stored and recalled. Because the reports are in PDF format, it is not well suited to anything that needs to be imported into a common database or amended after submission.
    Incentivized
    Read full review
    Pros
    BMC Software Inc.
    • The good thing is that there are so many connectors available. Control-M provides lots of features, and we are using almost 60 to 70% of them. Control-M is providing us with so much capability to use during our daily problem-solving.
    • Most of the job creation is very simple and quick and worked as per expectations.
    • Testing and debugging are also very easy, and you can test multiple scenarios using temporary changes during job runs.
    • Log and output presentations are also very good, short and detailed.
    • To monitor specific job net, we can create viewpoint, which can be use on daily basis.
    Incentivized
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    Laserfiche
    • Laserfiche is easy to learn. Anyone, whether they have experience with IT or not, can learn how to use Laserfiche.
    • Laserfiche Forms allows people to use the form without having each person needing to be fully licensed which saves money.
    • Laserfiche Workflow and Forms can make processes quick, easy, and efficient, freeing up time so staff can get more work done.
    Incentivized
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    Cons
    BMC Software Inc.
    • I haven't come across too many spots where I'm not happy with the product. Most of the shortfalls were in my knowledge of the product as opposed to the actual product. Currently we're having a little bit of an issue with the deployment of the software to the servers, but it's more of an "us" problem than a product problem. I can't really give any good examples of shortfalls of the product that I've found so far.
    Incentivized
    Read full review
    Laserfiche
    • While Laserfiche has some powerful development tools, it is difficult to manage configurations while promoting code across environments. For example, SQL connections and other environment specific resources have to be manually configured in each environment.
    • Laserfiche forms are a newer addition to the product family and could use some product maturity. While easy to use for simple forms, once your forms become more complex, you need to accomplish tasks by heavy JavaScript coding.
    Incentivized
    Read full review
    Likelihood to Renew
    BMC Software Inc.
    It is one of the best solutions on the market, in terms of innovation, reliability and stability. Control-M provides security when used by the largest companies in Mexico such as banks, department stores and logistics. It has proven to be able to integrate with new technologies on the market and provide almost 100% availability, thanks to its automatic FailOver scheme.
    Incentivized
    Read full review
    Laserfiche
    We plan on renewing Laserfiche for the coming year but also have been considering a scanning and document management solution that can be purchased from our new accounting system company, we are implementing the accounting system this year. It will be a couple years before we make a decision to stay with Laserfiche or change.
    Incentivized
    Read full review
    Usability
    BMC Software Inc.
    User experience is meeting my expectations. We had a manual checklist, which Control-M Reports has now replaced, that helped us check the jobs without any issues. So, being fair with the work, the ratings should also be fair. More to come as the AI progresses; this will not only help motivate the Control-M Developers but also lead to the development of advanced technology.
    Incentivized
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    Laserfiche
    It has an intuitive design that feels very natural to any user that has ever used Outlook or Windows Explorer. There are multiple ways to perform every action in order to help users with various software experiences find the shortcuts and actions they seek quickly and effectively.
    Incentivized
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    Reliability and Availability
    BMC Software Inc.
    Secondary Instances: Control-M supports the installation of a secondary instance of the entire Control-M environment, Control-M/EM, or Control-M/Server.Automatic & Manual Failover: In case of a failure on the primary host, Control-M can automatically failover to the secondary host if using Oracle or MSSQL databases. Manual failover is also an option, enabling a controlled switch during planned maintenance.Fallback: After resolving the issue on the primary host, you can easily fall back to it, or even designate the secondary host as the new primary. Database Replication: For high availability, Control-M leverages database replication from the primary site to a disaster recovery site. While replication is essential, its implementation and maintenance are the user's responsibility.
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    Laserfiche
    I am very satisfied with Laserfiche. I have found that certain larger jobs may are slow. This may also be related to our infrastructure environment. We have been able to tune Laserfiche to increase performance on larger jobs.
    Incentivized
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    Performance
    BMC Software Inc.
    good page load times, efficient report completion, and minimal impact on integrated systems. Specifically, the well-designed GUI contributes to a positive user experience, and the platform's ability to automate various stages of the workflow, including Big Data processes, is highlighted as a key strength. Fast Page Loads: Control-M is reported to have a responsive user interface with fast page load times, allowing users to quickly navigate and manage their workflows
    Read full review
    Laserfiche
    Performance, of course, is largely dependent on the underlying environment. Laserfiche does its part with multi-threading, taking advantage of multi-core servers on scanning, workflows, and bots. A SQL-Server back-end is suitable for small to medium-sized company, but may not scale to large, where Oracle would be the better choice. Workflows can be poorly written and perform recursive work slowing down the system. It's better to run batch type workflows at night when possible.
    Incentivized
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    Support Rating
    BMC Software Inc.
    Support is generally excellent. Getting lower priority ones resolved can take a while, but it's rare for something to have to be dumped in the "unfixable" bin. If you end up speaking to Houston or Tel Aviv, then you know you've got a "live one".
    Incentivized
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    Laserfiche
    I have never had to wait for help from Laserfiche. If I cannot find the answer online, I can easily send an email to a customer support representative. I have always been helped the same day and my questions have always been resolved. The Empower conference is always a great learning opportunity and the online resources and webinars are top-notch.
    Incentivized
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    In-Person Training
    BMC Software Inc.
    Very knowledgeable instructors provide a hands-on, collaborative learning experience and can interact directly with instructors to develop our Control-M skills. This format allows for immediate feedback, in-depth discussions, and tailored guidance, leading to a deeper understanding of Control-M concepts and practical application. Face-to-face interaction fosters higher engagement and a more dynamic learning environment.
    Incentivized
    Read full review
    Laserfiche
    No answers on this topic
    Online Training
    BMC Software Inc.
    Simple and easy to use web based, well paced. Available any time. All online courses are simple and easy to access and use. Very practical everyday use scenarios and solutions. Incorporates software simulations, learning games, and built-in assessments to enhance comprehension and engagement. Online subscriptions are regularly updated with the latest product information, ensuring users have access to the most current knowledge.
    Incentivized
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    Laserfiche
    Easily accessible 24/7 so am able to complete courseware whenever time allows: Commute to work; waiting for friends or family; at night while relaxing [with a delicious glass of wine!]; whenever and wherever time and circumstances permit. Courseware is well written and presented in an easy to follow and understand format.
    Incentivized
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    Implementation Rating
    BMC Software Inc.
    As HA we have depend on the external DB, why don't we have HA feasibility with embedded DB. As with external DB, there are performance issues and fine tuning the DB. As if its embedded DB, Control-M it self take care of the functionality.
    Incentivized
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    Laserfiche
    No answers on this topic
    Alternatives Considered
    BMC Software Inc.
    Control-M: Known for its comprehensive workload automation capabilities, handling complex job scheduling, dependency management, and IT process automation. TWS: Traditionally strong in Batch processing and job scheduling, focusing on high-performance computing environments. TIDEL: Offers a combination of workload automation and IT process management, often used in mainframe environments.AutoSys: Provides job scheduling and workflow management with a reputation for scalability and performance.
    Incentivized
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    Laserfiche
    The core infrastructure of Laserfiche, and the end user experience, is vastly superior. OnBase has a TERRIBLE UI and administration console by comparison. The core architecture of OnBase is also more scattered, while all Laserfiche processes go through a single service. Overall, the Laserfiche product is easier and more intuitive to install, maintain, and use.
    Incentivized
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    Contract Terms and Pricing Model
    BMC Software Inc.
    While Control-M offers flexibility with usage-based and subscription-based pricing, some users might prefer more predictable, upfront costs, especially for large-scale deployments. A potential area for improvement could be offering more options for fixed-term contracts with predictable pricing based on factors like the number of agents or jobs, providing a clearer budget for long-term planning
    Read full review
    Laserfiche
    No answers on this topic
    Scalability
    BMC Software Inc.
    awesome product.Control-M delivers advanced operational capabilities easily consumed by Dev, Ops, data teams, and lines of business.Control-M Workflow InsightsApplication and data workflow observability: Increased confidence that SLAs are being met for Control-M users and IT leadersComprehensive control and management capabilities: Enhanced dashboards and reporting with constant telemetry and intelligent analysis on executing workflowsSelf-service visibility: In-depth reporting to help teams work autonomously
    Read full review
    Laserfiche
    No answers on this topic
    Professional Services
    BMC Software Inc.
    Strengths: The vendor provided strong post-sales support, timely issue resolution, and effective onboarding. Their technical team was knowledgeable and responsive, ensuring smooth integration and minimal disruption. Training resources and documentation were comprehensive. Areas for Improvement: While overall service was excellent, occasional delays in advanced customization or escalations slightly impacted timelines. More proactive optimization suggestions could further enhance value.
    Incentivized
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    Laserfiche
    No answers on this topic
    Return on Investment
    BMC Software Inc.
    • Since centralizing all our workflows in Control-M, we've cut end to end processing time by nearly 30%
    • Before Control-M we were babysitting scripts, manually rerunning failed jobs, and chasing ghost errors. With automated recovery, smart notifications, and fewer failures slipping through the cracks, we have saved 3 hours a day across teams
    • Our workflows success rate sits at 99.95% and when things do fail, they are pinpointed immediately
    Incentivized
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    Laserfiche
    • Laserfiche has increased the efficiency of our sales reps by giving making all of the historical sales deal information very simple and fast to retrieve.
    • Laserfiche has increased our efficiency with our AP department and gave department heads the ability to approve invoices where ever they are.
    • I would say the biggest ROI came with the transparency of the order process for new deals. Before there would be numerous phone calls made daily to find out where an order was within the process, and now you can simply look at all deals at any time.
    Incentivized
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    ScreenShots

    Laserfiche Screenshots

    Screenshot of Laserfiche Records ManagementScreenshot of Change of Major/Minor Request created with Laserfiche FormsScreenshot of Student Information Sheet created with Laserfiche FormsScreenshot of Laserfiche Quick Fields ScanningScreenshot of Laserfiche Quick Fields ScanningScreenshot of Laserfiche Mobile Repository