Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Coosto
Score 10.0 out of 10
Enterprise companies (1,001+ employees)
Coosto is a single solution for social media applications.  Organizations can use this solution to monitor their brand and reputation, respond to questions from their customers, detect leads or plan and publish their social media content in 150 languages and 200 countries. The vendor says their user-friendly interface and unmatched data quality ensures that many people choose their solutions. The vendor says their product is mainly used for: Customer service via…N/A
Hootsuite
Score 8.1 out of 10
N/A
Hootsuite is a social media management platform for building brand awareness, engaging with customers, and driving business results. Users can schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, keep track of customer conversations, integrate with over 200+ applications, and gain actionable real-time insights from social media to make critical business decisions from…
$249
per month per user
Pricing
CoostoHootsuite
Editions & Modules
No answers on this topic
Standard
$199
per month (billed annually) Starts at 1 user, 10 social accounts
Advanced
$399
per month (billed annually) Starts at 1 user, unlimited social accounts
Enterprise
Custom Pricing
per year
Offerings
Pricing Offerings
CoostoHootsuite
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsCustom Pricing. We look at main application, number of users, etc. API integration, inclusion of offline media, inclusion of geographical data and optional consulting require a small additional fee.Plans can be paid monthly or annually, with a discount for annual pricing.
More Pricing Information
Community Pulse
CoostoHootsuite
Considered Both Products
Coosto
Hootsuite

No answer on this topic

Features
CoostoHootsuite
Listening/monitoring
Comparison of Listening/monitoring features of Product A and Product B
Coosto
-
Ratings
Hootsuite
6.6
308 Ratings
14% below category average
Boolean keyword searches00 Ratings6.5204 Ratings
Filtering out noise/spam00 Ratings6.3215 Ratings
Sentiment analysis00 Ratings6.2211 Ratings
Broad channel coverage00 Ratings7.5283 Ratings
Publishing
Comparison of Publishing features of Product A and Product B
Coosto
-
Ratings
Hootsuite
7.8
428 Ratings
3% below category average
Content planning and scheduling00 Ratings8.9427 Ratings
Audience targeting00 Ratings6.9290 Ratings
Content optimization00 Ratings7.5350 Ratings
Workflow management00 Ratings7.9362 Ratings
Engagement
Comparison of Engagement features of Product A and Product B
Coosto
-
Ratings
Hootsuite
7.5
344 Ratings
8% below category average
Automated routing and prioritization00 Ratings7.3248 Ratings
Customer interaction histories00 Ratings7.4267 Ratings
Bulk actions00 Ratings7.8296 Ratings
Marketing
Comparison of Marketing features of Product A and Product B
Coosto
-
Ratings
Hootsuite
6.8
323 Ratings
12% below category average
Lead generation00 Ratings6.6196 Ratings
Content marketing00 Ratings7.6290 Ratings
Paid media management00 Ratings6.5195 Ratings
Campaigns and promotions00 Ratings6.5244 Ratings
Channel coverage/integration
Comparison of Channel coverage/integration features of Product A and Product B
Coosto
-
Ratings
Hootsuite
8.1
420 Ratings
3% below category average
Twitter00 Ratings7.5378 Ratings
Facebook00 Ratings8.6403 Ratings
LinkedIn00 Ratings8.3352 Ratings
Google+00 Ratings8.960 Ratings
Instagram00 Ratings8.3357 Ratings
Pinterest00 Ratings8.0174 Ratings
YouTube00 Ratings7.3163 Ratings
Reporting/analytics
Comparison of Reporting/analytics features of Product A and Product B
Coosto
-
Ratings
Hootsuite
7.7
345 Ratings
0% below category average
Campaign success analytics00 Ratings8.0317 Ratings
Real-time tracking00 Ratings7.5319 Ratings
Competitor analysis00 Ratings7.7219 Ratings
Account management
Comparison of Account management features of Product A and Product B
Coosto
-
Ratings
Hootsuite
7.6
352 Ratings
4% below category average
Role-based user permissions & privileges00 Ratings8.1299 Ratings
Mobile access00 Ratings7.2323 Ratings
Best Alternatives
CoostoHootsuite
Small Businesses
Simplify360
Simplify360
Score 7.8 out of 10
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
Medium-sized Companies
Mention
Mention
Score 9.4 out of 10
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
Enterprises
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.4 out of 10
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CoostoHootsuite
Likelihood to Recommend
10.0
(3 ratings)
8.3
(486 ratings)
Likelihood to Renew
-
(0 ratings)
8.7
(89 ratings)
Usability
-
(0 ratings)
8.2
(125 ratings)
Availability
-
(0 ratings)
9.8
(21 ratings)
Performance
-
(0 ratings)
9.8
(19 ratings)
Support Rating
-
(0 ratings)
7.0
(263 ratings)
In-Person Training
-
(0 ratings)
6.0
(1 ratings)
Online Training
-
(0 ratings)
9.0
(17 ratings)
Implementation Rating
-
(0 ratings)
8.0
(39 ratings)
Configurability
-
(0 ratings)
7.2
(3 ratings)
Ease of integration
-
(0 ratings)
7.6
(2 ratings)
Product Scalability
-
(0 ratings)
8.1
(3 ratings)
Vendor post-sale
-
(0 ratings)
8.9
(3 ratings)
Vendor pre-sale
-
(0 ratings)
8.3
(18 ratings)
User Testimonials
CoostoHootsuite
Likelihood to Recommend
Coosto
Coosto is an excellent all platform social media management tool, in which you can do (almost) everything.
Read full review
Hootsuite
Hootsuite is a great starter tool for companies that want to use a scheduling service for their social media content. It allows access to nearly all of the commonly used social media platforms, so no matter where you share content, Hootsuite will allow you to do it with ease.
Read full review
Pros
Coosto
  • Quick, easy to use SQL based search functionality.
  • Simple interface with useful predesigned measures.
Read full review
Hootsuite
  • Scheduling of content. The ease of use for Hootsuite's planner abilities is top of the industry. It is simple and effective in posting content to different channels and accounts.
  • Analytics are superior on Hootsuite. Their custom reports allow you to view very specific KPI's that you can adjust for each channel or account. The reports are also exportable to be used for others in the company.
  • Inbox management. The inbox manager is superior to any in the industry. Hootsuite allows you to tag certain phrases or keywords to better filter messages based on importance or topic.
Read full review
Cons
Coosto
  • The dashboard is only useable in full screen, not in compartments
  • Rather expensive
Read full review
Hootsuite
  • Because of the way algorithms works, we would have loved to be able to automate making a post with no link and posting the first comment with a link (hello LinkedIn)
  • We would have loved an easy way to post from a main account and repost the post for other accounts we administrate, for instance a corporate post reposted by individuals for LinkedIn, or retweets from one main account by child accounts
Read full review
Likelihood to Renew
Coosto
No answers on this topic
Hootsuite
At this time we are satisfied that Hootsuite offers the most of what we are looking for at the most reasonable price point. As the social media landscape and monitoring/scheduling software changes, so do our needs. We re-evaluate our tools semi-annually or as new tools emerge onto the market. If we find at any point that we aren't gaining an advantage, then we are open to switching products.
Read full review
Usability
Coosto
No answers on this topic
Hootsuite
The overall usability is awesome, the scheduling, reporting, etc. The spellcheck and feature that used to be a part of it was awesome and we are sad to see that it was taken away. However, we do like the AI feature and emoji customization. The new ad and paid media element is something we are starting to explore, especially for Facebook and Linkedin
Read full review
Reliability and Availability
Coosto
No answers on this topic
Hootsuite
Gliches have made it a bit of a bind, particularly when you just want to 'click and send' a web article after you have read it - and then you have to deal with support (a great team but not always able to solve the problems with the gliches). Gliches with it loading properly, gliches with 'double ups in FB on the posts (the personal page and the business page if both clicked will lead to 2 lots of postings to each page!)
Read full review
Performance
Coosto
No answers on this topic
Hootsuite
HootSuite does everything it is designed to do very well: the product's performance is very reliable and efficient. Like other tools, there is always a room for new developments and updates, and the HootSuite team recognizes this and focuses on new development as well.
Read full review
Support Rating
Coosto
No answers on this topic
Hootsuite
I can manage all of my accounts on one site! It's absolutely amazing!
The dashboard is helpful to see how you are doing as well. Still
getting to understand the analytics and may need to reach out for help
on this
Read full review
In-Person Training
Coosto
No answers on this topic
Hootsuite
Very easy to teach and learn
Read full review
Online Training
Coosto
No answers on this topic
Hootsuite
The online training is decent; however, it takes a lot more time to search for answers to my questions. Having a training session with a live person was much more effective as they were able to quickly address the business needs I have.
Read full review
Implementation Rating
Coosto
No answers on this topic
Hootsuite
Simple and easy to use, and have never had any issues. We like how it saves me time and allows me to plan in advance. I plan on using this for as long as I can and will encourage others to use it too. If you haven't tried it you should. I hope my review is helpful to everyone.
Read full review
Alternatives Considered
Coosto
Coosto is more powerful than the version of Hootsuite we used.
Read full review
Hootsuite
Hootsuite is definitely the most cost effective of the bunch for the goals that my clients have. The AI caption generation is also perfect for cutting down on time. Caption creation actually takes up a lot of time in the scheduling process for content and this feature made Hootsuite stand out to me!
Read full review
Scalability
Coosto
No answers on this topic
Hootsuite
We are only using in marketing and have been able to scale.
Read full review
Return on Investment
Coosto
  • Positive impact on communications strategies.
  • Negative impact as product is often used for collecting metrics. Most of Coosto's metrics shouldn't be used for strategic or design decisions.
Read full review
Hootsuite
  • I have been able to evaluate which posts, in general, do well and figure out what types of posts to make (content)
  • It's been harder however to compare on social medial platform compared to another because it's hard to duplicate a post with a new owly (I think you used to be able to) but more so, you also can't assign it a custom owly link so I can see at a glance which owly link was associated with what platform.
Read full review
ScreenShots

Coosto Screenshots

Screenshot of Coosto Monitoring: Activity & SentimentScreenshot of Coosto Monitoring: AuthorsScreenshot of Coosto Monitoring: Languages & CountriesScreenshot of Coosto Monitoring: Realtime DashboardScreenshot of Coosto Engagement: Feed InboxScreenshot of Coosto Engagement: Respond directly

Hootsuite Screenshots

Screenshot of Monitoring: Monitors social media profiles and tracks the topics that matter to the brand.Screenshot of Publishing: Create, publish and schedule engaging posts across social channels.Screenshot of Customer Engagement: A consolidated stream of messages across networks that can be triaged and assigned to respond to customers faster. Provides optional chatbot handover for automated responses.Screenshot of Scheduling: Social content can be planned as a team with a shared calendar that features collaborative post drafts and built-in approval workflows.Screenshot of Analytics & Reporting: Measures the effectiveness of a social media strategy to help turn strategy into execution with meaningful and actionable insights. Reports can be customized and shared according to unique business goals and objectives.