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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Copper

    Score8.6 out of 10
    N/ACopper is a customer relationship management (CRM) built as an integration into Google Apps.

    $12

    per month per user

    Nimble

    Score7.5 out of 10
    N/ANimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.

    $15

    per month

    Pricing
    CopperNimble
    Editions & Modules
    Starter - Paid Annually
    $9.00
    per month per user
    Basic - Paid Annually
    $23.00
    per month per user
    Professional - Paid Annually
    $59.00
    per month per user
    Business - Paid Annually
    $99.00
    per month per user
    Business
    $19.00
    Per User Per Month
    Offerings
    Pricing Offerings
    CopperNimble
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsUp to 15% discount for annual pricing.
    More Pricing Information
    Community Pulse
    CopperNimble
    Considered Both Products
    Copper
    No answer on this topic
    Nimble
    Chose Nimble
    Nimble is more cost effective than both. Easier to use than Salesforce. It's built for the user and the person in the customer facing role to make their lives easier. The others are built for making managers lives easier and can get frustrating for end users.
    Incentivized
    Chose Nimble
    Nimble is much better than Salesmate as it's user interface having many features and helping me to manage all day-to-day activities easily without any interruption.
    Incentivized
    Key User Insights
    Would buy again
    90%
    Would buy again
    47 Answers
    89%
    Would buy again
    16 Answers
    Delivers good value for the price
    91%
    Delivers good value for the price
    42 Answers
    88%
    Delivers good value for the price
    15 Answers
    Happy with the feature set
    87%
    Happy with the feature set
    45 Answers
    89%
    Happy with the feature set
    16 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    39 Answers
    94%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    44 Answers
    94%
    Implementation went as expected
    17 Answers
    Features
    CopperNimble
    Sales Force Automation
    Comparison of Sales Force Automation features of Copper CRM and Nimble
    Feature
    Copper CRM
    5.5
    61 Ratings
    35% below category average
    Nimble
    8.5
    30 Ratings
    8% above category average
    Customer data management / contact management7.359 Ratings9.529 Ratings
    Workflow management7.257 Ratings8.428 Ratings
    Territory management5.04 Ratings8.724 Ratings
    Opportunity management8.456 Ratings8.128 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.261 Ratings9.429 Ratings
    Contract management5.29 Ratings8.523 Ratings
    Quote & order management2.07 Ratings6.621 Ratings
    Interaction tracking5.957 Ratings9.227 Ratings
    Channel / partner relationship management1.07 Ratings8.126 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Copper CRM and Nimble
    Feature
    Copper CRM
    1.4
    10 Ratings
    138% below category average
    Nimble
    8.1
    22 Ratings
    5% above category average
    Case management1.29 Ratings7.922 Ratings
    Call center management1.55 Ratings8.220 Ratings
    Help desk management1.67 Ratings8.321 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Copper CRM and Nimble
    Feature
    Copper CRM
    5.7
    47 Ratings
    30% below category average
    Nimble
    8.7
    27 Ratings
    12% above category average
    Lead management6.944 Ratings8.426 Ratings
    Email marketing4.537 Ratings9.026 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Copper CRM and Nimble
    Feature
    Copper CRM
    5.9
    58 Ratings
    26% below category average
    Nimble
    8.2
    29 Ratings
    6% above category average
    Task management8.656 Ratings8.529 Ratings
    Billing and invoicing management1.75 Ratings8.418 Ratings
    Reporting7.452 Ratings7.725 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Copper CRM and Nimble
    Feature
    Copper CRM
    7.7
    54 Ratings
    1% above category average
    Nimble
    8.9
    27 Ratings
    15% above category average
    Forecasting7.237 Ratings8.923 Ratings
    Pipeline visualization8.551 Ratings8.827 Ratings
    Customizable reports7.246 Ratings9.023 Ratings
    Customization
    Comparison of Customization features of Copper CRM and Nimble
    Feature
    Copper CRM
    4.4
    57 Ratings
    54% below category average
    Nimble
    8.6
    29 Ratings
    12% above category average
    Custom fields7.356 Ratings9.029 Ratings
    Custom objects3.412 Ratings8.322 Ratings
    Scripting environment4.13 Ratings8.518 Ratings
    API for custom integration3.036 Ratings8.820 Ratings
    Security
    Comparison of Security features of Copper CRM and Nimble
    Feature
    Copper CRM
    8.3
    49 Ratings
    1% below category average
    Nimble
    9.3
    26 Ratings
    10% above category average
    Single sign-on capability8.712 Ratings9.424 Ratings
    Role-based user permissions7.948 Ratings9.324 Ratings
    Social CRM
    Comparison of Social CRM features of Copper CRM and Nimble
    Feature
    Copper CRM
    2.0
    12 Ratings
    116% below category average
    Nimble
    8.4
    29 Ratings
    11% above category average
    Social data2.012 Ratings8.429 Ratings
    Social engagement2.07 Ratings8.429 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Copper CRM and Nimble
    Feature
    Copper CRM
    2.6
    39 Ratings
    97% below category average
    Nimble
    8.8
    25 Ratings
    15% above category average
    Marketing automation4.239 Ratings8.725 Ratings
    Compensation management1.01 Ratings8.919 Ratings
    Platform
    Comparison of Platform features of Copper CRM and Nimble
    Feature
    Copper CRM
    8.3
    49 Ratings
    8% above category average
    Nimble
    8.3
    27 Ratings
    8% above category average
    Mobile access8.349 Ratings8.327 Ratings
    Best Alternatives
    CopperNimble
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CopperNimble
    Likelihood to Recommend
    8.7
    (64 ratings)
    7.0
    (33 ratings)
    Likelihood to Renew
    8.2
    (1 ratings)
    7.0
    (3 ratings)
    Usability
    8.6
    (54 ratings)
    8.0
    (19 ratings)
    Support Rating
    8.2
    (12 ratings)
    9.8
    (19 ratings)
    User Testimonials
    CopperNimble
    Likelihood to Recommend
    Copper
    If you need to track contract expiration dates of your clients or your prospects that you're trying to sell - Copper is your tool. If you want to track specific products, solutions, vendors, etc. Copper can do it. I use it to track many brands of IT products and services with the use of custom fields to track which prospects/clients have any number of these items. Rather than taking notes, I can select the product from a drop down list that I created VERY EASILY within Copper.
    Read full review
    Nimble
    This tool is suitable for all sizes of organizations since it has the capacity to manage customer relations in the best possible way. Its features like task management, reports, social collaboration, and forecasting are always considered important for CRM and they all work without causing any trouble. But its Reports need to be more elaborate and its interface should be made easier and less tricky.
    Incentivized
    Read full review
    Pros
    Copper
    • Allows for contacts to be synced and organized directly from Gmail.
    • Gives a flexible style and customizable settings to match our company's specific needs.
    • Does a great job of helping us keep track of projects. We easily created a customized "Status" field with several status options that help us update the many phases of our project.
    Incentivized
    Read full review
    Nimble
    • Importing contacts in the CRM is very much consist of easy steps.
    • It allows me to create, edit and view contacts records anywhere from the web.
    • It is helping me to stay organized in terms of marketing needs and providing real-time information automatically.
    • it is playing an excellent role in managing our all relations.
    Incentivized
    Read full review
    Cons
    Copper
    • Window change: for mobile - when you tap on a card from a pipeline it takes you to the lead’s basic info. I wish it would immediately just open all activities so I can quick see notes
    • I usually use Copper on the go. When you open the Copper app, it immediately opens a collab window. I wish it had some sort of easy dashboard….plus a notes area. I open Copper on mobile to quickly search for someone’s name or to take quick notes from a sales meeting
    Read full review
    Nimble
    • Nimble's storage space is very sparse, but we have found that it can be expanded at an additional cost.
    • Their mobile application is not as good as some of us expected, and we strongly recommend improving it to make it work effectively.
    Incentivized
    Read full review
    Likelihood to Renew
    Copper
    It is good value for money
    Incentivized
    Read full review
    Nimble
    It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
    Read full review
    Usability
    Copper
    Copper is simple to use and it's simple to figure out the additional functionality you may need or want to use. There are a lot of support articles and the support itself is great. But it's also fairly simple to figure out on your own. It integrates easily with Google Workspace as well.
    Incentivized
    Read full review
    Nimble
    The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
    Incentivized
    Read full review
    Support Rating
    Copper
    There have been a few times when I contacted the "help desk" or "support team" and they just told me to watch a video or join a seminar to learn what I am looking to do. I would have expected someone to take a few minutes and literally walk me through the steps one by one until either I figured it out or accomplished the goal of my request.
    Read full review
    Nimble
    It was productive to be able to access remote support sessions from nimble employees, whom we decided to contact to have one of the features mentioned above explained to us. They were methodical and easy to explain solutions, so we recommend them for any kind of doubt.
    Incentivized
    Read full review
    Alternatives Considered
    Copper
    We selected Copper over these other CRMs mainly because of its ability to integrate with Google Workspace. Members of our team have used Salesforce in the past and found it to be a nightmare to work with/on. Candidly, Copper doesn't fill all of our needs so we supplement that with the use of Asana.
    Incentivized
    Read full review
    Nimble
    Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation. The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
    Incentivized
    Read full review
    Return on Investment
    Copper
    • Copper has simplified our CRM and makes it easy for the sales team to keep track of leads and opportunities.
    • Copper has allowed us to save money as it is a fairly competitively priced platform.
    • Copper has simplified our workflow, allowing us to work more efficiently and save time from tedious data entry.
    Incentivized
    Read full review
    Nimble
    • Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work.
    • A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year.
    Incentivized
    Read full review
    ScreenShots