57 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6 out of 100
Based on 57 reviews and ratings
38 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 38 reviews and ratings
Feature Set Ratings
Sales Force Automation

4.6
Copper
46%
Streak
Feature Set Not Supported
N/A
Copper ranks higher in 9/9 features
Copper ranks higher in 9/9 features
Customer data management / contact management

6.0
60%
18 Ratings
N/A
0 Ratings
Workflow management

3.3
33%
17 Ratings
N/A
0 Ratings
Territory management

5.0
50%
4 Ratings
N/A
0 Ratings
Opportunity management

5.6
56%
17 Ratings
N/A
0 Ratings
Integration with email client (e.g., Outlook or Gmail)

8.3
83%
18 Ratings
N/A
0 Ratings
Contract management

5.9
59%
9 Ratings
N/A
0 Ratings
Quote & order management

2.0
20%
7 Ratings
N/A
0 Ratings
Interaction tracking

4.5
45%
17 Ratings
N/A
0 Ratings
Channel / partner relationship management

1.1
11%
7 Ratings
N/A
0 Ratings
Customer Service & Support

3.6
Copper
36%
Streak
Feature Set Not Supported
N/A
Copper ranks higher in 3/3 features
Copper ranks higher in 3/3 features
Case management

2.9
29%
9 Ratings
N/A
0 Ratings
Call center management

3.3
33%
5 Ratings
N/A
0 Ratings
Help desk management

4.4
44%
7 Ratings
N/A
0 Ratings
Marketing Automation

2.9
Copper
29%
Streak
Feature Set Not Supported
N/A
Copper ranks higher in 2/2 features
Copper ranks higher in 2/2 features
Lead management

4.4
44%
15 Ratings
N/A
0 Ratings
Email marketing

1.4
14%
9 Ratings
N/A
0 Ratings
CRM Project Management

3.8
Copper
38%
Streak
Feature Set Not Supported
N/A
Copper ranks higher in 3/3 features
Copper ranks higher in 3/3 features
Task management

4.7
47%
18 Ratings
N/A
0 Ratings
Billing and invoicing management

1.7
17%
5 Ratings
N/A
0 Ratings
Reporting

5.0
50%
16 Ratings
N/A
0 Ratings
CRM Reporting & Analytics

6.3
Copper
63%
Streak
Feature Set Not Supported
N/A
Copper ranks higher in 3/3 features
Copper ranks higher in 3/3 features
Forecasting

5.6
56%
15 Ratings
N/A
0 Ratings
Pipeline visualization

6.9
69%
17 Ratings
N/A
0 Ratings
Customizable reports

6.4
64%
15 Ratings
N/A
0 Ratings
Customization

5.1
Copper
51%
Streak
Feature Set Not Supported
N/A
Copper ranks higher in 4/4 features
Copper ranks higher in 4/4 features
Custom fields

8.0
80%
18 Ratings
N/A
0 Ratings
Custom objects

4.9
49%
12 Ratings
N/A
0 Ratings
Scripting environment

4.1
41%
3 Ratings
N/A
0 Ratings
API for custom integration

3.5
35%
8 Ratings
N/A
0 Ratings
Security

8.4
Copper
84%
Streak
Feature Set Not Supported
N/A
Copper ranks higher in 2/2 features
Copper ranks higher in 2/2 features
Single sign-on capability

8.9
89%
12 Ratings
N/A
0 Ratings
Role-based user permissions

8.0
80%
12 Ratings
N/A
0 Ratings
Social CRM

2.1
Copper
21%
Streak
Feature Set Not Supported
N/A
Copper ranks higher in 2/2 features
Copper ranks higher in 2/2 features
Social data

2.2
22%
12 Ratings
N/A
0 Ratings
Social engagement

2.0
20%
7 Ratings
N/A
0 Ratings
Integrations with 3rd-party Software

2.0
Copper
20%
Streak
Feature Set Not Supported
N/A
Copper ranks higher in 2/2 features
Copper ranks higher in 2/2 features
Marketing automation

3.0
30%
12 Ratings
N/A
0 Ratings
Compensation management

1.0
10%
1 Rating
N/A
0 Ratings
Platform

7.2
Copper
72%
Streak
Feature Set Not Supported
N/A
Copper ranks higher in 1/1 features
Copper ranks higher in 1/1 features
Mobile access

7.2
72%
16 Ratings
N/A
0 Ratings
Attribute Ratings
- Streak is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend

3.0
Copper
30%
19 Ratings
5.0
Streak
50%
12 Ratings
Usability

4.7
Copper
47%
10 Ratings
Streak
N/A
0 Ratings
Support Rating

2.8
Copper
28%
12 Ratings
8.0
Streak
80%
2 Ratings
Likelihood to Recommend
Copper
It is very easy to use to enter client information and opportunities, as well as follow-up tasks. I use the program every day to set myself up with a client follow-up list on a specific day each week when I either call a client, follow up on an opportunity, or simply schedule a service for them.
Director of Sales
Invert EnvironmentalEnvironmental Services, 1-10 employees
Streak
If you receive a notification that a prospect just read your email and you don't receive a response, you're then aware they've received it and your pitch or product is on their mind -- making a call later that day all the more effective.

Verified User
Representative in Sales
Marketing & Advertising Company, 51-200 employeesPros
Copper
- I think the Opportunities Pipeline is probably the best feature of the CRM. The versatility of it allows for pipelines to be made for not only sales but myriad of other ways.
- Copper's commitment to customer satisfaction is pretty spectacular. Many CRMs aren't as dedicated to this and provide their customers with simple how to articles that fall short of being an actual help.
- Copper's ability to sync with Google is an undersold perk. If a company relies on the Google workspace, Copper is an amazing tool to work alongside with Google.

Verified User
Employee in Other
Financial Services Company, 51-200 employeesStreak
- The e-mail tracking feature is easy to use and very handy.
- The snippets feature are very good, have shortcuts to use and save a lot of time.
- Having a CRM platform inside your Gmail/Gsuite account is great for improving the use in a day to day basis.
SĂłcio-fundador e Produtor Executivo
RebuliçoEntertainment, 1-10 employees
Cons
Copper
- Copper automatically pulls leads' social information and picture. Sometimes this information is not accurate.
- We did not have a successful integration with RingCentral (web phone and meeting app) but this isn't a huge drawback.
- I am pleased using Copper and can't think of any other cons since implementation.
Manager, Business Development
Manifest LLCMarketing and Advertising, 51-200 employees
Streak
- Streak should work better with Microsoft. Often you need to run your excel files through Sheets in order for them to be compatible.
- Having a Dashboard rather than being a tab in your email might add to its usability.
- Automated progression through the stages
Business Partner
Viral Brand MarketingHospitality, 1-10 employees
Pricing Details
Copper
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$25 per month per user
Copper Editions & Modules
Edition
Basic | $25.001 |
---|---|
Professional | $59.001 |
Business | $119.001 |
- per month per user
Additional Pricing Details
—Streak
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Streak Editions & Modules
—
Additional Pricing Details
—Usability
Copper
Copper 4.7
Based on 10 answers
I would rate Copper overall usability as a 10. It is easy to use. I am not extremely computer friendly so I needed to find something that would fit what I can do. Copper definitely fit the bill. I would highly recommend it to anyone of any level of computer knowledge.
President
Golf Advisory CouncilSports, 1-10 employees
Streak
No score
No answers yet
No answers on this topic
Support Rating
Copper
Copper 2.8
Based on 12 answers
It has been so far so good, they have been quick to respond to queries, and do follow up as well. But then again this is a work in progress and I guess they would not have a solution to every problem every posed to them right away. Hence I will refrain from making any judgments.
Manager, Sales Readiness
NytroComputer Software, 51-200 employees
Streak
Streak 8.0
Based on 2 answers
They do a great job of explaining the product beforehand so support interaction is not needed as much.
Technical Recruiter
Coit GroupHuman Resources, 11-50 employees
Alternatives Considered
Copper
ProsperWorks is just an amazing lightweight CRM. Unless you're a large organization that needs to build out crazy custom reporting and tools that integrate into your CRM, Prosperworks is the best bet. Instead of being an IT project that you need to get a bunch of other people involved in, it just works and allows the very basic job of managing customer relationships to be done effectively. Salesforce is too bloated for a small organization, and while HubSpot is pretty decent it just doesn't match the Gmail integration and usability of Prosperworks.
Founder
Predictable HireHuman Resources, 1-10 employees
Streak
HubSpot was almost too freeform, I had a hard time grasping how it could work for me because there was so much that could be changed around. Streak was so easy to figure out without much time invested and I like that it just lives in my Gmail without needing to go to a separate website/login.
Owner
WellRun Results, LLCAccounting, 1-10 employees
Return on Investment
Copper
- Speed to call leads has increased for us over 32%.
- Opportunities have not fallen through the cracks with collaboration efforts from CS and Sales.
- Saves us time inputting information into just Copper vs. multiple clicks and crappy integrations with other CRMs.
Sr. Account Executive
MotivosityHuman Resources, 11-50 employees
Streak
- It has helped me save time on reaching out to people thinking that they didn't get my first email.
- It had the positive return on investment in the fact that the time I spend using Streak is much less than the time I would spend not using it.
- Streak has taught me the importance and ease of mail merges, since nothing else out there was as seamless to start with.

Verified User
C-Level Executive in Sales
Marketing and Advertising Company, 1-10 employees