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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Coupa

    Score7.3 out of 10
    N/ACoupa’s cloud-native Business Spend Management (BSM) platform provides end-to-end processes that helps drive collaboration across for every business leader from supply chain, procurement, finance, treasury, compliance, and IT and supply chain leaders to help their companies to get the visibility and control they need to spend smarter, mitigate risk, and improve resilience. A unified platform approach frees up IT from complex integrations to help leaders deliver on these goals.

    $549

    per year

    Infor CloudSuite ERP

    Score7.3 out of 10
    N/AInfor CloudSuite ERP is the company's cloud-based ERP suite for medium to large global manufacturers, distributors, and after-sales service providers—delivering flexibility to manage mixed-mode and complex value chains.N/A
    Pricing
    CoupaInfor CloudSuite ERP
    Editions & Modules
    Premium Support
    $499+
    per year
    Verified
    $549
    per year
    Advanced
    $4800
    per year
    Registered
    Free
    No answers on this topic
    Offerings
    Pricing Offerings
    CoupaInfor CloudSuite ERP
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    CoupaInfor CloudSuite ERP
    Considered Both Products
    Coupa Software
    No answer on this topic
    Infor
    No answer on this topic
    Key User Insights
    Would buy again
    75%
    Would buy again
    6 Answers
    86%
    Would buy again
    18 Answers
    Delivers good value for the price
    83%
    Delivers good value for the price
    5 Answers
    94%
    Delivers good value for the price
    17 Answers
    Happy with the feature set
    75%
    Happy with the feature set
    6 Answers
    90%
    Happy with the feature set
    19 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    90%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    No answers on this topic
    81%
    Implementation went as expected
    13 Answers
    Features
    CoupaInfor CloudSuite ERP
    Payroll Management
    Comparison of Payroll Management features of Coupa and Infor CloudSuite ERP
    Feature
    Coupa
    -
    Ratings
    Infor CloudSuite ERP
    6.3
    6 Ratings
    18% below category average
    Pay calculation00 Ratings4.16 Ratings
    Benefit plan administration00 Ratings3.76 Ratings
    Direct deposit files00 Ratings6.96 Ratings
    Customization
    Comparison of Customization features of Coupa and Infor CloudSuite ERP
    Feature
    Coupa
    -
    Ratings
    Infor CloudSuite ERP
    6.0
    25 Ratings
    23% below category average
    API for custom integration00 Ratings6.423 Ratings
    Plug-ins00 Ratings5.723 Ratings
    Security
    Comparison of Security features of Coupa and Infor CloudSuite ERP
    Feature
    Coupa
    -
    Ratings
    Infor CloudSuite ERP
    8.2
    27 Ratings
    3% below category average
    Single sign-on capability00 Ratings8.824 Ratings
    Role-based user permissions00 Ratings7.626 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Coupa and Infor CloudSuite ERP
    Feature
    Coupa
    -
    Ratings
    Infor CloudSuite ERP
    7.3
    32 Ratings
    3% below category average
    Dashboards00 Ratings7.925 Ratings
    Standard reports00 Ratings7.430 Ratings
    Custom reports00 Ratings6.530 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Coupa and Infor CloudSuite ERP
    Feature
    Coupa
    -
    Ratings
    Infor CloudSuite ERP
    6.2
    30 Ratings
    22% below category average
    Accounts payable00 Ratings7.627 Ratings
    Accounts receivable00 Ratings8.527 Ratings
    Global Financial Support00 Ratings4.917 Ratings
    Primary and Secondary Ledgers00 Ratings6.715 Ratings
    Journals and Reconciliations00 Ratings4.818 Ratings
    Configurable Accounting00 Ratings6.419 Ratings
    Standardized Processes00 Ratings7.122 Ratings
    Inventory Management
    Comparison of Inventory Management features of Coupa and Infor CloudSuite ERP
    Feature
    Coupa
    -
    Ratings
    Infor CloudSuite ERP
    8.2
    25 Ratings
    3% above category average
    Inventory tracking00 Ratings7.924 Ratings
    Automatic reordering00 Ratings7.417 Ratings
    Location management00 Ratings8.123 Ratings
    Order Management
    Comparison of Order Management features of Coupa and Infor CloudSuite ERP
    Feature
    Coupa
    -
    Ratings
    Infor CloudSuite ERP
    8.3
    26 Ratings
    5% above category average
    Pricing00 Ratings7.424 Ratings
    Order entry00 Ratings8.025 Ratings
    Credit card processing00 Ratings8.411 Ratings
    Cost of goods sold00 Ratings8.124 Ratings
    Order Orchestration00 Ratings8.414 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Coupa and Infor CloudSuite ERP
    Feature
    Coupa
    -
    Ratings
    Infor CloudSuite ERP
    8.0
    21 Ratings
    6% above category average
    Billing Management00 Ratings6.417 Ratings
    Cash and Asset Management00 Ratings8.519 Ratings
    Travel & Expense Management00 Ratings8.08 Ratings
    Budgetary Control & Encumbrance Accounting00 Ratings4.914 Ratings
    Period Close00 Ratings8.518 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Coupa and Infor CloudSuite ERP
    Feature
    Coupa
    -
    Ratings
    Infor CloudSuite ERP
    8.4
    6 Ratings
    10% above category average
    Budgeting and Forecasting00 Ratings7.35 Ratings
    Project Costing00 Ratings8.45 Ratings
    Cost Capture00 Ratings9.25 Ratings
    Capital Project Management00 Ratings8.02 Ratings
    Customer Contract Compliance00 Ratings9.01 Ratings
    Project Revenue Recognition00 Ratings9.02 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Coupa and Infor CloudSuite ERP
    Feature
    Coupa
    -
    Ratings
    Infor CloudSuite ERP
    8.4
    10 Ratings
    17% above category average
    Project Planning and Scheduling00 Ratings8.09 Ratings
    Task Insight for Project Managers00 Ratings9.010 Ratings
    Project Mobile Functionality00 Ratings9.08 Ratings
    Definable Resource Pools00 Ratings8.08 Ratings
    Grants Management
    Comparison of Grants Management features of Coupa and Infor CloudSuite ERP
    Feature
    Coupa
    -
    Ratings
    Infor CloudSuite ERP
    7.9
    7 Ratings
    6% above category average
    Award Lifecycle Management00 Ratings7.34 Ratings
    Procurement
    Comparison of Procurement features of Coupa and Infor CloudSuite ERP
    Feature
    Coupa
    -
    Ratings
    Infor CloudSuite ERP
    8.1
    16 Ratings
    13% above category average
    Bids Analyzed and Compared00 Ratings6.19 Ratings
    Contract Authoring00 Ratings6.18 Ratings
    Contract Repository00 Ratings6.18 Ratings
    Requisitions-to-Purchase Orders Integrated00 Ratings8.014 Ratings
    Supplier Management00 Ratings7.614 Ratings
    Risk Management
    Comparison of Risk Management features of Coupa and Infor CloudSuite ERP
    Feature
    Coupa
    -
    Ratings
    Infor CloudSuite ERP
    6.5
    9 Ratings
    4% below category average
    Risk Repository00 Ratings7.67 Ratings
    Control Management00 Ratings5.19 Ratings
    Control Efficiency Assessments00 Ratings5.08 Ratings
    Issue Detection00 Ratings3.28 Ratings
    Remediation and Certification00 Ratings5.18 Ratings
    Logistics
    Comparison of Logistics features of Coupa and Infor CloudSuite ERP
    Feature
    Coupa
    -
    Ratings
    Infor CloudSuite ERP
    7.1
    15 Ratings
    1% above category average
    Transportation Planning and Optimization00 Ratings5.111 Ratings
    Transportation Execution Management00 Ratings5.110 Ratings
    Trade and Customs Management00 Ratings5.19 Ratings
    Fulfillment Management00 Ratings5.111 Ratings
    Warehouse Workforce Management00 Ratings6.710 Ratings
    Manufacturing
    Comparison of Manufacturing features of Coupa and Infor CloudSuite ERP
    Feature
    Coupa
    -
    Ratings
    Infor CloudSuite ERP
    7.1
    18 Ratings
    5% below category average
    Production Process Design00 Ratings5.816 Ratings
    Production Management00 Ratings5.817 Ratings
    Configuration Management00 Ratings6.217 Ratings
    Work Execution00 Ratings5.813 Ratings
    Manufacturing Costs00 Ratings6.017 Ratings
    Supply Chain
    Comparison of Supply Chain features of Coupa and Infor CloudSuite ERP
    Feature
    Coupa
    -
    Ratings
    Infor CloudSuite ERP
    8.2
    18 Ratings
    11% above category average
    Forecasting00 Ratings7.312 Ratings
    Inventory Planning00 Ratings8.418 Ratings
    Performance Monitoring00 Ratings8.514 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Coupa and Infor CloudSuite ERP
    Feature
    Coupa
    -
    Ratings
    Infor CloudSuite ERP
    7.8
    12 Ratings
    6% above category average
    Proposal Management00 Ratings6.810 Ratings
    Product Master Data Management00 Ratings6.812 Ratings
    Best Alternatives
    CoupaInfor CloudSuite ERP
    Small Businesses
    No answers on this topic
    Zoho One
    Score9.2 out of 10
    Medium-sized Companies
    Precoro
    Score9.5 out of 10
    Zoho One
    Score9.2 out of 10
    Enterprises
    GEP Quantum Intelligence
    Score9.1 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CoupaInfor CloudSuite ERP
    Likelihood to Recommend
    9.0
    (27 ratings)
    7.1
    (38 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    5.9
    (8 ratings)
    Usability
    7.8
    (2 ratings)
    7.3
    (23 ratings)
    Support Rating
    6.5
    (2 ratings)
    5.0
    (7 ratings)
    In-Person Training
    3.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    CoupaInfor CloudSuite ERP
    Likelihood to Recommend
    Coupa Software
    Suitable: Simple indirect procurement. Low cost; short cycle implementation. Less Suitable: Complex procurement scenario requiring serious vendor collaboration. End-to-end integration. Direct Material Procurement, especially when planning, quality inspection, and other miscellaneous activities are involved, requires handling various special statuses and updates to meet industry- or country-specific requirements.
    Incentivized
    Read full review
    Infor
    We have had great success with inventory management and production planning/execution. Also, data and system integrity have been key to our overall solution satisfaction. We struggle when it comes to reporting and analytics. The base product leaves room for improvement as much of the core reporting is not easily configurable and lacks the ability to scale forcing us to build a reporting model outside the solution
    Incentivized
    Read full review
    Pros
    Coupa Software
    • Coupa is easy to use, however, we had to teach our end users about procurement. They are not used to conducting an RFP, onboarding a supplier, or preparing a PO. This is the change management that our employees had to be prepared to understand. The Shelby Group helped us with the implementation.
    • The hardest part was the integration between NetSuite and Coupa. We wanted to have a dynamic tight integration between the two solutions. If we adjusted the chart of accounts or added a new supplier we wanted it to be able to done in both systems and be available immediately in both systems. We used a partner called SuiteSkies to accomplish this dynamic integration.
    • We’ve been able to manage the implementation and maintenance with a very lean IT group.
    Incentivized
    Read full review
    Infor
    • Very stable product. Some of its weaknesses are also its strengths. The lack of web services seems to actually increase stability.
    • No software vendor in this space is perfect. Lawson does perform as advertised.
    • Again, a weakness of this (limited functionality) is a hidden strength as well. In software there is a complexity/feature tradeoff. Where Lawson lacks in features, it does give you a more simple setup for your organization.
    Incentivized
    Read full review
    Cons
    Coupa Software
    • Support Team - A little slow in responding. I think the tool is so configurable that they struggle with figuring out what is causing certain issues that are being submitted on the portal.
    • I'd love for the Sourcing Module to be able to support larger events. There seems to be a limit on the number of lines each event can support and as a growing retailer, our store count dictates we have room to grow and that each store is represented in the bid process.
    • Would like to see the ability to issue multiple POs for a single item to multiple locations. The tool may do this but I know I can't and it may be due to how we interface with our ERP.
    Incentivized
    Read full review
    Infor
    • Trying to locate forms that you haven't used before is not very user friendly
    • overall view and navigation is very old style and could use an update
    • Reports are built in and not very customizable, could also use an easy report reference guide.
    Incentivized
    Read full review
    Likelihood to Renew
    Coupa Software
    I love using coupa but i'm not the decision maker in this regard.
    Incentivized
    Read full review
    Infor
    The main problem with it is the support provided and the support available on the market. Both are limited. Plus, it is a nightmare from a connectivity point of view, which is obvious, since the off-the-shelf tools usually include built-in connectors to Oracle and SAP, specifically S-4Hana. Retrieving data is also not easy, and specifically, to get behind the logic of special reports without direct StreamServe knowledge, which is the rarest of all, is almost impossible
    Incentivized
    Read full review
    Usability
    Coupa Software
    -Could be easy or hard to use depending on corporate policies and compliance. At times, errors and cryptical message associated with them could drive users mad.
    Incentivized
    Read full review
    Infor
    Industry fit: Infor M3 is designed for specific industries, such as manufacturing, distribution, and food and beverage. If your organization operates in one of these industries, Infor M3 may be a good fit.Functionality: Consider the specific features and functionality that your organization requires from an ERP system, such as financial management, supply chain management, manufacturing, and sales and marketing. Review Infor M3's capabilities in these areas to determine if it meets your needs.
    Read full review
    Support Rating
    Coupa Software
    -Support is generally speaking OK (not great). The user community is quite active, and the response time is acceptable. I would certainly hope there's more user-generated content (like in SAP, Oracle, and Linux, etc.), but I suppose Coupa is still not large enough, and the incentives are not yet there.
    Incentivized
    Read full review
    Infor
    The overall support of Inform M3 is simply the best! There isn't a single flaw that I can detect or think of about this software! I can't possibly express the greatness of the availability and all of the possibilities achieved. The ease of use and a lot of functionalities such as flexibility [allows in] configuration to add new functionalities fast.
    Incentivized
    Read full review
    In-Person Training
    Coupa Software
    The employee that trained me was not particularly interesting in teaching me but they were not a Coupa employee.
    Incentivized
    Read full review
    Infor
    No answers on this topic
    Alternatives Considered
    Coupa Software
    Concur was a lot easier and more user friendly for employees doing expense reports on their phone. That is not the case with Coupa. You must use your laptop to do expenses and our managers don't always have enough time to do that while out in the field working. This has caused some issues.
    Incentivized
    Read full review
    Infor
    One of the products I have used is an Oracle accounting product. I feel that Infor stands up well when comparing to the Oracle product especially for the accounting functions. In comparing it to Microsoft Dynamics I feel that Infor is easier to use in some accounting tasks. The one thing the Dynamics has going for it is the ease of use with other Microsoft Products.
    Incentivized
    Read full review
    Return on Investment
    Coupa Software
    • It has allowed for proper processing of expenses tied directly to the proper LOB and GL Codes
    • Has taken the guesswork away and allowed for the proper budgets to be hit and reconciled
    • Ease of use has led to mass adoption and more prompt processing of expenses
    Incentivized
    Read full review
    Infor
    • Reduced period close processing by more than a day
    • Allowed the creation and adoption of shared services organization leading to improved performance and headcount allocations
    • Created more consistent business processes driving efficiency
    • Greatly improved security and reliability through cloud platform, granular security groups and SSO functionality
    • Improving customer experience through integrated customer and partner portals
    Incentivized
    Read full review
    ScreenShots

    Coupa Screenshots

    Screenshot of Transform your company’s supply chain planning from running one-off projects to a consistent and repeatable process.Screenshot of Efficiently capture data for apples-to-apples comparisons of suppliers across business requirements, risk factors, ESG, and costs to find the best solution.Screenshot of Understand supplier relationships, ensure that the right mitigation is in place, and onboard suppliers. Use trusted data services, Community.ai, and performance feedback to spot risk and optimize relationships over time.Screenshot of Bring the results of sourcing events and risk vetting together to quickly formalize agreements without costly omissions or delays.Screenshot of Give users an easy experience for all types of goods, services, and contingent worker needs while bubbling up ESG and other favored suppliers. Streamline budget checks and approvals simple emails to get move spend pre-approved, on-contract, and under control.Screenshot of Give suppliers a variety of options for submitting e-invoices — all without fees and in compliance with VAT and global regulations. Boost supplier adoption of e-invoicing by giving visibility into status of invoice approval and digital payments.

    Infor CloudSuite ERP Screenshots

    Screenshot of a CloudSuite dashboard exampleScreenshot of a view of CloudSuite IndustrialScreenshot of a view of CloudSuite Distribution