Coupa’s cloud-native Business Spend Management
(BSM) platform provides end-to-end processes
that helps drive collaboration
across for every business leader from supply chain, procurement,
finance, treasury, compliance, and IT and supply chain
leaders to help their companies to get the visibility and control they need to
spend smarter, mitigate risk, and improve
resilience. A
unified platform approach frees up IT from complex integrations to help
leaders deliver on these goals.
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SAP Business Network
Score 7.8 out of 10
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SAP Business Network is a comprehensive B2B collaboration platform that connects people, processes, and systems across multiple enterprises, digitizing transactions, and creating transparent, resilient, and sustainable supply chains.
I have not personally used these software, but I know they were considered at one point before using SAP Business Network. And based on my knowledge of what they do, here are some brief descriptions: Ariba Network by SAP: Focuses on procurement and supply chain management, …
We have to follow our buyers on the various networks and procurment systems - SBN stands out because of the ease of work and level of control you have on your buyer integration and documents that are interchanged between us and the buyers
I am new to customer-supplier portals in my career. I use several different ones in my current role, including Ariba and Tipalti. To be honest, I don't really enjoy the user experience of any of them. I can see how larger companies may benefit from their services but for my current role submitting invoices on them and filling out vendor information requests seems somewhat clunky to me. When I'm in Coupa, the easiest, most non-clunky process for me is when I'm successfully connected with a customer who has successfully created their purchase order and I can easily upload my invoice to said PO. To me, emailing customer invoices directly to the customer from our invoicing system seems like the easier route of delivering an invoice. I suppose it is helpful and reassuring to know that an invoice has been successfully uploaded into a company's system rather than waiting to find out if your emailed invoice made it to the correct department for payment processing.
Without SAP pharma industry is spinless, the work which used to take hours to do SAP do it in seconds. It helps me in everything from review of data to release of batch. It is a very diverse product, can used for any thing and can be integrated with all other software for example LIMS and CDS etc. For me its a super app so its deserve a perfect 10
Coupa is easy to use, however, we had to teach our end users about procurement. They are not used to conducting an RFP, onboarding a supplier, or preparing a PO. This is the change management that our employees had to be prepared to understand. The Shelby Group helped us with the implementation.
The hardest part was the integration between NetSuite and Coupa. We wanted to have a dynamic tight integration between the two solutions. If we adjusted the chart of accounts or added a new supplier we wanted it to be able to done in both systems and be available immediately in both systems. We used a partner called SuiteSkies to accomplish this dynamic integration.
We’ve been able to manage the implementation and maintenance with a very lean IT group.
Support Team - A little slow in responding. I think the tool is so configurable that they struggle with figuring out what is causing certain issues that are being submitted on the portal.
I'd love for the Sourcing Module to be able to support larger events. There seems to be a limit on the number of lines each event can support and as a growing retailer, our store count dictates we have room to grow and that each store is represented in the bid process.
Would like to see the ability to issue multiple POs for a single item to multiple locations. The tool may do this but I know I can't and it may be due to how we interface with our ERP.
Up to now due to delay not fulfilling the envisaged business case. However, expectation that we can still ramp the usage based on existing scope. Further, we foresee additional scope which would give us an additional business case going forward, extending the Business Network usage to Warehouse Service Provider integration.
Good performance from SAP as key deployment partner; collaboration and deployment with additional business partner for data provision and business partner onboarding was rather difficult, slowing down the project progress and overall success perception
Concur was a lot easier and more user friendly for employees doing expense reports on their phone. That is not the case with Coupa. You must use your laptop to do expenses and our managers don't always have enough time to do that while out in the field working. This has caused some issues.
SAP offers a more extensive global partner ecosystem, which is crucial for industries reliant on worldwide collaborations. Choosing SAP Business Network appears to be advantageous because of its comprehensive integration, instantaneous insights, and wide support network, which provide competitive advantages in trend-sensitive, fast-moving industries like music distribution. Our company is glad to have switched to SAP.
